PATENT DOCUMENT

Publication Number: US-8438546-B2
Application Number: US-201113205827-A
Country: US
Kind Code: B2

Title: System and method for mitigating repeated crashes of an application resulting from supplemental code

Abstract:
Provided is a method for mitigating the effects of an application which crashes as the result of supplemental code (e.g., plug-in), particularly a plug-in from a source other than the source of the operating system of the device or the source of the application that crashes. The method includes executing the application. As the application is running, it may be monitored to determine if normal execution of instructions ceases. When that occurs, the system will make a determination if code from a supplemental code module was the cause of the crash, and will make an evaluation if that supplemental code module is from a source other than the source(s) of the operating system and application in question. In some implementations, remedial steps may be provided, such as providing information on subsequent executions of the application.

Claims:
What is claimed is: 
     
       1. A method comprising:
 determining, by a processor executing an application, that the application has crashed since its last execution because of execution of a third party supplemental code module; 
 retrieving, by the processor, a supplemental code module name corresponding to the third party supplemental code module; 
 retrieving, by the processor, a plurality of supplemental code module names corresponding to supplemental code modules that caused earlier crashes of the application; 
 checking, by the processor, whether the name of the third party supplemental code module occurs a predetermined number of times in the plurality of supplemental code module names to determine a pattern of crashes caused by the third party supplemental code module; and 
 selectively performing, by the processor, an action based on the checking, the action selected from the group consisting of uninstalling, disabling and loading the third party supplemental code module. 
 
     
     
       2. The method of  claim 1 , wherein selectively performing an action comprises:
 presenting a user interface to a user identifying the third party supplemental code module that was responsible for crashing the application; 
 querying the user as to a selection of one of uninstalling, disabling and loading of the third party supplemental code module in response to the identification of the third party supplemental code module; and 
 receiving the user&#39;s selection in response to the querying. 
 
     
     
       3. The method of  claim 2 , wherein presenting the user interface to the user identifying the third party supplemental code module comprises:
 presenting a suggestion on the user interface to contact the developer of the identified third party supplemental code module. 
 
     
     
       4. The method of  claim 1 , wherein the determining comprises:
 retrieving a date and time associated with the last execution of the application; 
 retrieving a date and time associated with a most recent crash of the application; and 
 comparing the date and time of the most recent crash to the time and date of the last execution to determine whether the application has crashed since its last execution. 
 
     
     
       5. The method of  claim 1 , wherein the determining comprises:
 retrieving a supplemental code module name corresponding to a supplemental code module that has caused a most recent crash of the application; and 
 determining whether the supplemental code module is provided by a third party. 
 
     
     
       6. The method of  claim 1 , comprising:
 retrieving a current date and time associated with the execution of the application; and 
 recording the current date and time for retrieval during a next execution of the application to determine whether the application crashed since its execution represented by the current date and time. 
 
     
     
       7. The method of  claim 1 , comprising:
 generating a hint for a supplemental code module when the supplemental code module is loaded into the application, the hint identifying a developer of the supplemental code module and a descriptive name for the supplemental code module. 
 
     
     
       8. The method of  claim 1 , wherein the determining comprises detecting the crash of the application during its last execution. 
     
     
       9. The method of  claim 8 , comprising deciding whether the third party supplemental code module was a cause of the crash of the application during its last execution. 
     
     
       10. The method of  claim 9 , wherein the deciding comprises:
 identifying a recent frame in a plurality of frames, each of the frames representing an address of code executed by the application during its prior execution; 
 determining whether an address of the identified frame is within an address range of a code module in a plurality of code modules loaded by the application during the prior execution; and 
 determining whether an origin attribute of the code module is indicative of third party origin. 
 
     
     
       11. The method of  claim 10 , where determining whether the origin attribute of the code module is indicative of third party origin comprises:
 retrieving the descriptive attribute corresponding to an attribute type for the code module; 
 retrieving a descriptive attribute for each of the application and an operating system of an attribute type that corresponds to the attribute type for the descriptive attribute for the code module; and 
 determining whether the retrieved descriptive attribute of the code module does not match the retrieved descriptive attribute of the operating system and the retrieved descriptive attribute of the application. 
 
     
     
       12. The method of  claim 9 , wherein the deciding comprises:
 obtaining a plurality of frames, each of said frames representing an address of code executed by the application during the last execution; 
 determining, for each of a predetermined number of frames of the plurality of frames, whether an address of a frame is within an address range of a code module of a plurality of code modules loaded by the application during the last execution, each of said code modules having an address range associated with a respective code module; 
 determining whether an origin attribute of the code module is third party; and 
 identifying a code module having the most frames within its address range and the origin attribute of third party as the cause of the crash of the application during its last execution. 
 
     
     
       13. The method of  claim 9 , comprising:
 presenting a user interface to the user identifying the third party supplemental code module as the cause of crashing the application during its last execution and querying the user as to a selection in response to the identification of the third party supplemental code module; and 
 receiving the user&#39;s selection in response to the querying. 
 
     
     
       14. A system for deciding whether to load one or more supplemental code modules into an application, the system comprising:
 a processor; 
 a crash determination module including instructions embedded in a non-transitory machine readable medium for execution by the processor, the instructions, when executed, configured to cause the processor to:
 determine that the application has crashed since its last execution because of execution of a third party supplemental code module; 
 retrieve a supplemental code module name corresponding to the third party supplemental code module; 
 retrieve a plurality of supplemental code module names corresponding to supplemental code modules that caused earlier crashes of the application; and 
 check whether the name of the third party supplemental code module occurs a predetermined number of times in the plurality of supplemental code module names to determine a pattern of crashes caused by the third party supplemental code module; and 
 
 a supplemental code loading module including instructions embedded in the non-transitory machine readable medium for execution by the processor, the instructions, when executed, configured to cause the processor to selectively perform an action relative to the third party supplemental code module based on the checking, the action selected from the group consisting of uninstalling, disabling and loading the third party supplemental code module. 
 
     
     
       15. The system of  claim 14 , further including an application presentation module that includes instructions embedded in the non-transitory machine readable medium for execution by the processor, the instructions, when executed, configured to cause the processor to:
 present a user interface to a user identifying the third party supplemental code module that was responsible for crashing the application; 
 query the user as to a selection of one of uninstalling, disabling and loading of the third party supplemental code module in response to the identification of the third party supplemental code module; and 
 receive the user&#39;s selection in response to the query. 
 
     
     
       16. The system of  claim 15 , wherein the instructions that are configured to cause the processor to present the user interface to the user identifying the third party supplemental code module include instructions that are configured to cause the processor to:
 present a suggestion on the user interface to contact the developer of the identified third party supplemental code module. 
 
     
     
       17. The system of  claim 14 , wherein the crash determination module includes instructions that are configured to cause the processor to:
 retrieve a date and time associated with the last execution of the application; 
 retrieve a date and time associated with a most recent crash of the application; and 
 compare the date and time of the most recent crash to the time and date of the last execution to determine whether the application has crashed since its last execution. 
 
     
     
       18. The system of  claim 14 , wherein the crash determination module includes instructions that are configured to cause the processor to:
 retrieve a supplemental code module name corresponding to a supplemental code module that has caused a most recent crash of the application; and 
 determine whether the supplemental code module is provided by a third party. 
 
     
     
       19. The system of  claim 14 , wherein the crash determination module includes instructions that are configured to cause the processor to:
 retrieve a current date and time associated with the execution of the application; 
 record the current date and time for retrieval during a next execution of the application to determine whether the application crashed since its execution represented by the current date and time. 
 
     
     
       20. The system of  claim 14 , comprising a hint module including instructions embedded in the non-transitory machine readable medium for execution by the processor, the instructions, when executed, configured to cause the processor to generate a hint for a supplemental code module when the supplemental code module is loaded into the application, the hint identifying a developer of the supplemental code module and a descriptive name for the supplemental code module. 
     
     
       21. The system of  claim 14 , further comprising a second crash detection module including instructions embedded in the non-transitory machine readable medium for execution by the processor, the instructions, when executed, configured to cause the processor to detect the crash of the application during its last execution. 
     
     
       22. The system of  claim 21 , comprising a crash cause decision module including instructions embedded in the non-transitory machine readable medium for execution by the processor, the instructions, when executed, configured to cause the processor to decide whether the third party supplemental code module was a cause of the crash of the application during its last execution. 
     
     
       23. The system of  claim 21 , wherein the crash cause decision module includes instructions that are configured to cause the processor to:
 identify a recent frame in a plurality of frames, each of the frames representing an address of code executed by the application during its last execution; 
 determine whether an address of the identified frame is within an address range of a code module in a plurality of code modules loaded by the application during its last execution; and 
 determine whether an origin attribute of the code module indicates third party origin. 
 
     
     
       24. The system of  claim 21 , wherein the crash cause decision module includes instructions that are configured to cause the processor to:
 obtain a plurality of frames, each of said frames representing an address of code executed by the application during the last execution; 
 determine, for each of a predetermined number of frames of the plurality of frames, whether an address of a frame is within an address range of a code module of a plurality of code modules loaded by the application during the last execution, 
 each of said code modules having an address range associated with a respective code module; 
 determine whether an origin attribute of the code module indicates third party origin; and 
 identify a code module having the most frames within its address range and the origin attribute of third party as the cause of the crash of the application during its last execution. 
 
     
     
       25. The system of  claim 24 , comprising a supplemental code origin determination module including instructions embedded in the non-transitory machine readable medium for execution by the processor, the instructions, when executed, configured to cause the processor to:
 retrieve a descriptive attribute corresponding to an attribute type for the code module; 
 retrieve a descriptive attribute for each of the application and an operating system of an attribute type that corresponds to the attribute type for the descriptive attribute for the code module; and 
 set the origin attribute to third party origin based on a determination of whether the descriptive attribute of the code module does not match a descriptive attribute of the operating system and the descriptive attribute of the application. 
 
     
     
       26. A computer program product, implemented in a non-transitory machine readable medium storing instructions that, when executed by a processor, are configured to cause the processor to:
 determine that an application has crashed since its last execution because of execution of a third party supplemental code module; 
 retrieve a supplemental code module name corresponding to the third party supplemental code module; 
 retrieve a plurality of supplemental code module names corresponding to supplemental code modules that caused earlier crashes of the application; and 
 check whether the name of the third party supplemental code module occurs a predetermined number of times in the plurality of supplemental code module names to determine a pattern of crashes caused by the third party supplemental code module; and 
 selectively perform an action relative to the third party supplemental code module based on the checking, the action selected from the group consisting of uninstalling, disabling and loading the third party supplemental code module. 
 
     
     
       27. The computer program product of  claim 26 , wherein the instructions that are configured to cause the processor to selectively perform the action includes instructions that are configured to cause the processor to:
 present a user interface to a user identifying the third party supplemental code module that was responsible for crashing the application; 
 query the user as to a selection of one of uninstalling, disabling and loading of the third party supplemental code module in response to the identification of the third party supplemental code module; and 
 receive the user&#39;s selection in response to the query. 
 
     
     
       28. The computer program product of  claim 27 , wherein the instructions that are configured to cause the processor to present the user interface to the user identifying the third party supplemental code module include instructions that are configured to cause the processor to:
 present a suggestion on the user interface to contact the developer of the identified third party supplemental code module. 
 
     
     
       29. The computer program product of  claim 26 , including instructions that are configured to cause the processor to generate a hint for a supplemental code module when the supplemental code module is loaded into the application, the hint identifying a developer of the supplemental code module and a descriptive name for the supplemental code module.

Description:
CLAIM OF PRIORITY 
     This application is a divisional of and claims the benefit of priority under 35 U.S.C. §120 to U.S. patent application Ser. No. 11/462,641, Filed on Aug. 4, 2006, which is hereby incorporated by reference herein in its entirety. 
    
    
     TECHNICAL FIELD 
     The present application relates generally to computer programs. More specifically, example embodiments are directed to a system, method and machine-readable medium for mitigating repeated crashes of an application resulting from supplemental code (e.g., plug-ins) utilized by the application. 
     BACKGROUND 
     A modern general-purpose computer system uses an operating system (OS) to manage the hardware and software resources of the computer. The OS is a software program that performs basic tasks, such as controlling and allocating memory, prioritizing the processing of instructions, controlling input and output devices, facilitating networking, and managing files. The OS also provides application program interfaces (APIs or interfaces) to enable the application programs (applications) to interact with the hardware and software resources as well as with other application programs. 
     An application, as well as one or more libraries which are linked either statically or dynamically to the application, may use supplemental code (e.g., plug-ins) to perform certain functionality that the application and the libraries have not been programmed to perform. A plug-in is a code module that is not part of the application or library, but which can be accessed by the application or library to extend its respective functionality. Although a variety of different plug-ins exist, a typical example may include a plug-in that provides display capabilities for a certain graphics format that a web browsing application does not support natively. The application typically provides a way for a plug-in to register with the application, and the application and the plug-in provide respective interfaces via which data is exchanged between the application and the plug-in. Other types of supplemental code are also possible. 
     The circumstance and terminology of an application “crashing” is well-known to those familiar with computers and with the art of computer programming. As used herein, the term “crash” will refer to any instance in which the execution of the application is halted abnormally, whether as a result of the application freezing, or as a result of the application aborting. In such cases, an application will unexpectedly (not in response to system or user control) cease normal execution of its instructions. 
     The aforementioned variety of plug-ins may be provided by different developers. More specifically, plug-ins may be provided by the OS developer, the application developer or any other third party developer. Although it is possible that plug-ins provided by the OS developer and by the application developer may cause the application to crash, the more typical case arises when a crash of the application is caused by a plug-in of a third party developer (e.g., developer other than the OS developer and application developer). This occurs in part because the OS developer and the application developer cannot typically test the OS or the application against all third party plug-ins. For example, an application crash may be caused because the third-party authored plug-ins may use application program interfaces (APIs) that are not authorized or documented by the developer of the application or by the developer of the OS and these unauthorized or undocumented APIs may behave differently in newer versions of the OS or application. Similarly, an application may inadvertently rely on undocumented or unsupported APIs in a plug-in and newer versions of that plug-in may remove or change these APIs in such a way that may cause an application crash. It is also noted that generic programming errors in the plug-in may also cause the application to crash. 
     In such circumstances, determination of which plug-in has caused the application to crash is important in order for a user to take appropriate corrective action. Certain applications (e.g., crash reporters) exist which provide the user with a description of why the application has crashed. However, it is often difficult for most users to determine information from crash reporters. In particular, it is typically difficult for the user to determine whether the application has crashed because of a plug-in, and if so, to identify the offending plug-in. Furthermore, it is often difficult for the user to take appropriate corrective action to make sure that the application does not crash again. 
     SUMMARY 
     Embodiments described herein enable a determination of whether an application crash was caused, in part, by a supplemental code module (e.g., plug-in) to the application from a source other than the source of the application and/or a source other than the source of the operating system. When a supplemental code module is determined to be from a source other than the source of the application and the source of the operating system of the computing device on which the supplemental code module is installed, it is characterized as being of “third party” origin. As will be apparent to those skilled in the art, a “determination” of a status (such as third party origin), or an event (such as a cause of an application crash), as referenced herein, does not necessarily represent a determination with precise accuracy. The precise cause or causes of a crash, for example, may or may not be discernable. Thus, a “determination” as used herein, such as of a status or event, encompasses an estimated or a probable conclusion as to matter at issue. 
     Once such a determination is made, the system may undertake mitigating steps, or it may interact with the user to determine what steps, if any, to take on subsequent executions of the application. In selected embodiments, when an application crash occurs, the system will examine code modules accessed by addresses in a call stack, and will determine if one or more code modules is from a source other than the source of the application and/or from a source other than the source of the operating system. As described herein, the method may be implemented with existing applications, which are not “aware” of the crash determinations as described in selected embodiments herein. However, applications may also be customized, such as to initiate new API calls, to improve the effectiveness of the determinations by using the methods described herein. 
     As an example of one selected embodiment, there is provided a method for deciding whether to load one or more supplemental code modules into an application, the method including executing the application, and determining whether the application has crashed since its last execution because of a third party supplemental code module. In one implementation, the method will also cause a user interface to be presented to a user in response to that determination. For example, such a user interface may identify the third party supplemental code module which was determined to be responsible for crashing the application, and in some implementations, may query the user in relation to taking one or more possible actions, or no action. The user&#39;s input may be received in response to the query; and one or more actions may be selectively performed, such as, for example, uninstalling, disabling or loading of the third party supplemental code module in accordance with the user&#39;s input. 
     As an example of one system in accordance with the present invention, there is provided a system for deciding whether to load one or more supplemental code modules into an application. In one implementation, the system includes: an operating system adapted to execute the application; a crash determination module adapted to determine whether the application has crashed since its last execution because of a third party supplemental code module. The system may optionally further include an application presentation module adapted to present a user interface to a user, as discussed above. 
     Further embodiments include, a machine-readable medium including a set of instructions executable by the machine for performing the methods disclosed herein, such as the example identified above. 
    
    
     
       BRIEF DESCRIPTION OF THE DRAWINGS 
       Embodiments are illustrated by way of example and not limitation in the figures of the accompanying drawings in which: 
         FIG. 1  is an high-level functional block diagram of an example system adapted to mitigate repeated crashes of an application resulting from supplemental code utilized by the application; 
         FIG. 2  is a flowchart illustrating an example method executed by the probable crash cause decision module for determining a probable cause of a crash of the application in accordance with  FIG. 1 ; 
         FIG. 3  is a flowchart illustrating an example method executed by the supplemental code origin determination module to determine the origin of supplemental code in accordance with  FIG. 1 ; 
         FIG. 4  is a flowchart illustrating an example method executed by the application origin determination module to determine the origin of the application in accordance with  FIG. 1 ; 
         FIG. 5A  is an example user interface presented to a user identifying supplemental code authored by a third party as a probable cause of a crash of the application in accordance with  FIG. 1 ; 
         FIG. 5B  is an example user interface presented to a user identifying a crash of the application when supplemental code is not authored by a third party in accordance with  FIG. 1 ; 
         FIG. 6  is a flowchart illustrating an example method executed by the crash determination module for determining whether the application has previously crashed in accordance with  FIG. 1 ; 
         FIG. 7  is a flowchart illustrating an example method executed by the response determination module for determining a response to the cause of a crash of the application in accordance with  FIG. 1 ; 
         FIG. 8  is a flowchart illustrating an example method executed by the supplemental code loading module for loading supplemental code modules according to the response to the cause of a crash of the application and providing hints as to loaded modules in accordance with  FIG. 1 ; 
         FIG. 9  is an example user interface presented to a user identifying supplemental code authored by a third party as a probable cause of a crash of the application and querying the user as to an action the user may make in response to the crash of the application in accordance with  FIG. 1 ; 
         FIG. 10  is an example entry in a hints storage that stores descriptive information to facilitate the identification of supplemental code more accurately. 
         FIG. 11  is an example entry in a crash information data store identifying a probable cause of an application crash in accordance with  FIG. 1 ; 
         FIG. 12  is an entry in a restart history data store of an application identifying a previous execution date and time of the application in accordance with  FIG. 1 ; 
         FIG. 13  is an example crash report generated by the crash detection module after a crash of an application in accordance with  FIG. 1 ; and 
         FIG. 14  is a block diagram illustrating an example computer system within which a set of instructions, for causing the computer system to perform any one or more of the methodologies disclosed in  FIGS. 1-13 , may be executed. 
     
    
    
     DETAILED DESCRIPTION 
     Mitigation of repeated crashes (failures) of an application resulting from third party code (e.g., plug-ins) is described. In the following description, for the purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of example embodiments. It will be evident, however, to one skilled in the art that an example embodiment may be practiced without these specific details. 
     Example embodiments described herein include systems, methods and a machine-readable mediums for mitigating repeated crashes of an application resulting from third party code (e.g., plug-ins). 
       FIG. 1  is a high-level functional block diagram of an example system  100  adapted to mitigate repeated crashes of an application  126  resulting from supplemental code A  138  utilized by the application  126 . It is noted that similar logic applies to crashes of the application  126  resulting from supplemental code B  154  utilized by an application library  142  linked to the application  126 . As will be apparent to those skilled in the art, the division of functions between the various modules depicted in  FIG. 1  and described relative thereto is only one of many possibilities. It is contemplated that the described functions may be organized into fewer, more or different modules in alternative implementations. Additionally, the described functions may be replaced with equivalent or alternative functions in accordance with, or guided by the teachings herein. Additionally, modules and other components in  FIG. 1  are described as being “connected” to one another. As will be apparent to those skilled in the art, the term “connected” is not used herein in the sense of a physical connection, but is rather used to convey that the modules and components are in cooperative communication with one another, sufficient to provide the described functionality. 
     The system  100  of  FIG. 1  includes a general purpose computer system  102  on which an operating system (OS)  104  may be loaded at start or boot time of the computer system  102 . The OS  104  may include Mac OS X®, Windows XP®, Linux® and UNIX®, as well as any other operating system not explicitly enumerated herein that facilitates the subject matter described herein. Within the OS  104 , a crash reporting application  106  (e.g., “Crash Reporter” in Mac OS X®) may be executed or instantiated for reporting to a user a probable cause of a crash of the application  126 , as will be described herein below with reference to  FIG. 1 . 
     Furthermore, within the OS  104 , an application  126  may be executed, which may load supplemental code, for example, supplemental code A  138 . Although only supplemental code A  138  is described for brevity and clarity, the application  126  may load a variety of different supplemental code (e.g., multiple plug-ins). The application  126  may link to an application library  142  and may execute one or more functions from the application library  142 . Just like the application  126 , the application library  142  may also load supplemental code, for example, supplemental code B  154 . Although only supplemental code B  154  is described for brevity and clarity, the application library  142  may load a variety of different supplemental code (e.g., multiple plug-ins). Furthermore, although only one application library  142  is described for brevity and clarity, the application  126  may link to a plurality of libraries, with each library capable of loading a variety of different supplemental code. The application library  142  may be a statically linked library (linked at compilation time) or a dynamically linked library (linked at runtime). 
     Further with reference to  FIG. 1 , the supplemental code loading module  136  may load supplemental code A  138  (e.g., a plug-in) into the application  126 , and the application  126  may execute one or more functions therefrom to extend its built-in functionality. Similarly, the supplemental code loading module  152  may load supplemental code B  154  (e.g., a plug-in) into the application library  142 , which is linked to the application  126 , and the application library  142  may execute one or more functions from supplemental code B  154  to extend its built-in functionality. 
     Once loaded, communication between the application  128  and supplemental code A  138  may be accomplished via application programming interface (API)  140  and communication between application library  142  and supplemental code B  154  may likewise be accomplished via API  156 . For the purposes of the description of the embodiments herein, it should be understood that supplemental code A  138  and/or supplemental code B  154  may cause the application  126  to crash upon loading or upon communication between the application  126  or application library  142  and the respective supplemental code  138 ,  154 . Other components of the application  126  and the application library  142  will be described in greater detail later herein with reference to  FIG. 1 . 
     Yet further with reference to  FIG. 1 , the crash detection module  108  of the crash reporting application  106  is adapted to detect if the application  126  that is executed within the OS  104  crashes, and is further adapted to generate a crash report for the application  126 . The crash report includes state information relating to the application, as will be described in greater detail herein below with reference to  FIG. 13 . More specifically, in some implementations, the OS  104  will monitor to recognize if an application has crashed. Upon a crash of the application  126 , the crash detection module  108  of the crash reporting application  106  receives notification from the OS  104  that the application  126  has crashed and generates the crash report that includes a list of modules that the application loaded during execution, including an address range where each module was loaded, and a backtrace of stack frames instantiated during execution of the application, including an address for each frame. 
     The crash detection module  108  is connected to the probable crash cause decision module  114 , which is invoked by the crash detection module  108  upon detecting a crash of the application  126 . The probable crash cause decision module  114  determines a probable cause of a crash of the application  126 . More specifically, the probable crash cause decision module  114  determines: (1) which code module is likely to have been a cause of the crash of the application  126 , and (2) whether that code module is a supplemental code module produced by a third party developer. The probable crash cause decision module  114  is connected to a presentation module  116  that presents to a user the probable cause of the crash of the application  126  as determined by the probable crash cause decision module  114 . 
     Still further with reference to  FIG. 1 , the probable crash cause decision module  114  stores an entry related to the probable cause of the crash of the application  126  determined by the probable crash cause decision module  114  into a crash information data store  118 . Crash information data store  118  may be queried by the application  126  upon restarting. The probable crash cause decision module  114  is also connected to a supplemental code origin determination module  110  and to a hints storage  122 . 
     Supplemental code origin determination module  110  will determine a developer of the supplemental code module that was a probable cause of the crash of the application  126 . The application origin determination module  112  will determine whether the source of the application  126  is the same as either the source of the OS  104  or the source of the application  126 . 
     Additionally, in some implementations, an application  126  may be particularly configured for use in embodiments as described herein, and to be “aware” of the crash cause identification capability. In such embodiments, hints storage  122 , also connected to the probable crash cause decision module  114 , may provide one or more hints to aid the probable crash cause decision module  114  in determining the source of a supplemental code module determined to be a cause of a crash, relative to the sources of the OS  104  and the application  126 . Such a hint may include a descriptive name for the determined supplemental code module. Hints storage  112  may also provide a hint such as source-related information provided by the hint module  137  of the supplemental code loading module  136  upon loading of supplemental code (e.g., supplemental code A  138 ). 
     The crash reporting application  106  includes a crash reporting application API  120 , providing an interface to the application  126  and the application library  142 . Such crash reporting application API  120  will typically be used by an application provided with functionality to be “aware” of the crash identification capability as described herein in reference to crash reporting application  106 . Again, in some embodiments in which an application  126  and/or application library  142  are “aware” of the crash identification functionality, the crash reporting application API  120  provides a path for querying the crash information data store  118  upon an execution of the application  126  to determine whether the application  126  crashed previously. Lastly, the crash reporting application  106  also includes a supplemental code hints API  124 , providing an interface to the hint module  137  of the code loading module  136  and the hint module  153  of the supplemental code loading module  152  to establish an interface by which to provide hints about supplemental code modules that are loaded, as described earlier herein. 
     Now further with reference to the application  126  in  FIG. 1 , upon execution of the application  126  within the OS  104 , the crash determination module  128  determines whether the application  126  has previously crashed. The crash determination module is connected to the restart history data store  132  and may query the crash information data store  118  via the crash reporting application API  120 . For example, upon execution of the application  126 , the crash determination module  128  may query the crash information data store  118  to determine the date and time that the application  126  crashed previously; and may query the restart history data store  132  to determine the date and time of the previous execution of the application  126 . The crash determination module  128  may then compare the dates/times to determine whether the crash occurred after the previous execution of the application. 
     The crash determination module  128  is further connected to a response determination module  130  adapted to determine a response to the cause of a crash of the application  126  via the presentation module  134 . It is possible that a response may be made automatically by the response determination module  130 . However, in some implementations, the presentation module  134  will present the cause of the crash (e.g., a supplemental code module name causing the crash) and query the user as to an action to be taken, if any. For example, the user may be presented with a user interface and queried whether the user would like: to (1) load the offending supplemental code module, (2) to disable the supplemental code module from loading for this execution of the application  126 , or (3) to uninstall the supplemental code module to prevent it from ever loading into the application  126 . The response determination module  130  is also connected to the supplemental code loading module  136 . Therefore, based on user selection, the supplemental code loading module  136  may load, disable or uninstall the offending supplemental code module (e.g., supplemental code module A  138 ) which has caused the application  126  to crash. If the crash determination module  128  determines that there was no prior crash of the application, or that a crash did not occur after the prior execution time and date of the application  126 , or the response determination module  130  determines to load the offending supplemental code module, the supplemental code loading module  136  may load the supplemental code modules (including the offending supplemental code module) in a normal fashion. 
     Lastly with reference to  FIG. 1 , it is noted that the application library  142 , which may be linked to the application  126 , may also load supplemental code, e.g., supplemental code B  154 . Components  144 - 153  of the application library  142  correspond to similarly-named components  128 - 137  of the application  126 . Consequently, these components will not be described in detail herein; instead the description of components  128 - 137  is referred to for a description of the relative functionality of component  144 - 153 . 
       FIG. 2  is a flowchart illustrating an example method  200  that may be executed by the probable crash cause decision module  114  for determining a probable cause of a crash of the application  126  in accordance with  FIG. 1 . In overview, the method  200  depicted in  FIG. 2 , will start once a crash has been detected by the system, such as by the OS  104 , and the notification is sent (in reference to  FIG. 1 ) to the crash detection module  108 . As will be seen from the following description, the method  200  performs several actions: it receives a backtrace and list of associated code modules, and determines if any of those code modules are from a third party (i.e., a source other than the source(s) of the OS  104  and application  126 ). Also, it determines if an identified third-party-sourced code module was a likely cause of the crash. In making the determination of the source of a code module, hints provided by an enabled application  126  or library  142  may be used to specify more precisely the identified third party code module. 
     The depicted method  200  starts at operation  202  upon being invoked by the crash detection module  108  after receiving notification that the application  126  has crashed. At operation  204 , a backtrace and a list of code modules is received from the crash detection module  108 . The list of code modules and the backtrace may be provided in a crash report (e.g., crash report  1300  in  FIG. 13 ) generated by the crash detection module  108  after a crash of an application  126 , or may be provided in any other fashion, such as by using data structures or objects that include the code module and the backtrace. At operation  206 , a third party code (TPC) counter is initialized to zero for each code module in the list. A frame is retrieved from the backtrace at operation  208  and at operation  210  an address associated with the frame is determined. At operation  212 , the address of the frame is used to find a start address of a code module in the list of code modules that includes the address of the frame in an address range of the code module (e.g., from a start address to an end address). At operation  214 , an origin of the code module is determined using the start address. More particularly, operation  214  is performed by supplemental code origin determination module  110 , which is described with reference to the flowchart  300  in  FIG. 3  later herein. At this point it is sufficient to describe that operation  214  sets a code module origin flag for the code module, which identifies whether the code module was provided by a developer of the OS  104 , by a developer of the application  126  or by a third party developer (e.g., not the OS developer or the application developer). It is noted that any sort of flag may be used for this purpose (e.g., numeric flag, string flag, or any other flag). 
     Further with reference to  FIG. 2 , at operation  216  it is determined whether the code module origin flag from operation  214  is set to identify a third party developer. If it is determined that the code module is not by a third party developer, the method  200  continues at operation  218  in which the method increments to a next frame in the backtrace. At operation  220 , it is further determined whether a predetermined frame number was reached. More specifically, the predetermined frame number depends on a particular implementation and may be represent any predetermined number of frames (e.g., 10 frames), which may be in the backtrace provide by the crash detection module  108 . If the predetermined number has not been reached at operation  220 , the method  200  continues at operation  208  in which a next frame from the backtrace is retrieved. Alternatively, if the predetermined number has been reached at operation  220 , the method  200  continues at operation  222  in which name of the code module is set to null. At operation  223  a path of the application  126  is retrieved. The path may be retrieved from the crash report (e.g., crash report  1300  in  FIG. 13 ) generated by the crash detection module  108 . Thereafter, at operation  224  an entry is recorded in the crash information data store  118 , including the path of the application  126 , the code module name (null), a code module origin flag of “Not Third Party Code,” and a date/time stamp. At operation  242 , a user interface is presented to a user identifying the cause of the crash of the application  126 . More specifically, as the cause of the crash was caused either by the developer of the OS  104  or by the developer of the application  126 , the user interface may present to the user that the application quit unexpectedly and may further direct the user to contact the developer of the OS or of the application for further assistance. An example user interface will be described hereinafter in reference to  FIG. 5B . 
     Now further with reference to operation  216  of  FIG. 2 , if it is determined that the code module is by a third party developer, the method  200  continues at operation  226 , in which the third party code (TPC) counter is incremented for the module determined at operation  212 . At operation  228 , it is further determined whether the TPC counter has reached a predetermined number. The predetermined number depends upon a particular implementation, but may be one or greater (e.g., one, three, and the like), but less than or equal to the predetermined number in operation  220 . If it is determined at operation  228 , that TPC counter for the module does not equal the predetermined number, the method  200  continues at operation  218  in which the method  200  increments to a next frame. 
     Alternatively, if the TPC counter for the module is equivalent to the predetermined number, the method  200  continues at step  230  in which a hint is checked in hints storage  122  for a descriptive name of the determined code module using its address. An example hint will be described in greater detail hereinafter in reference to  FIG. 10 . As noted in reference to  FIG. 1 , the availability of such hints will, in most embodiments, be dependent upon the application in questions having been enabled to be “aware” of crash identification functionality of the crash reporting application  106 ; though many embodiments may be practiced without such application “awareness.” 
     At operation  232 , it is determined whether the descriptive name is null. If descriptive name is determined to be null, the method  200  continues at operation  236  in which the name of the code module is retrieved from the list of code modules. If the descriptive name is not null, the method  200  continues at operation  234  in which the descriptive name of the code module is retrieved from the hint. In either case, the method  200  continues at operation  238  in which the path of the application  126  is retrieved. The path may be retrieved from the crash report (e.g., crash report  1300  in  FIG. 13 ) generated by the crash detection module  108 . At operation  240 , an entry is recorded in the crash information data store  118 , including the path of the application  126 , the code module name (from operation  236 ) or a descriptive name (from operation  234 ), a code module origin flag of “Third Party Code,” and a date/time stamp. Finally, at operation  242 , a user interface is presented to a user identifying the cause of the crash of the application  126 . More specifically, a supplemental code module having code module name or descriptive name is identified as the cause of the crash of the application  126  in operation  242 . An example user interface will be described hereinafter with reference to  FIG. 5A . 
       FIG. 3  is a flowchart illustrating an example method  214  executed by the supplemental code origin determination module  110  to determine the origin of a supplemental code module in accordance with  FIG. 1 . The method starts at operation  302 . At operation  304 , an address of a code module is received (e.g., a start address of the code module). The address is received from the probable crash cause decision module  114  (from operation  214  in  FIG. 2 ). A path to the application that loaded the code module is retrieved at operation  306 . The path may be retrieved from the crash report (e.g., crash report  1300  in  FIG. 13 ) generated by the crash detection module  108  after a crash of an application  126 , or may be provided in any other fashion, such as by querying OS  104  to obtain the path to the crashed application. At operation  308 , it is checked whether there is a hint in hint storage  122  having a code module origin flag using the address of the code module received at operation  304 . At operation  310 , it is determined whether the code module origin flag is null. If it is determined that the code module origin flag is not null, the method  300  continues at operation  312  in which the code module origin flag is retrieved from the hint. Thereafter, at operation  338 , the retrieved code module origin flag is returned to operation  214  of method  200  described in reference to  FIG. 2 . 
     Further with reference to  FIG. 3 , if at operation  310  it is determined that the code module origin flag is null, the method  300  continues at operation  314  in which a descriptive attribute for the code module is retrieved using the address of the code module. A descriptive attribute may be retrieved by any of several measures as may be contemplated by those of skill in the art, for example: (a) by querying the OS  104  using the address of the code module, (b) by examining structures stored in memory within the code module&#39;s address range, (c) by querying the OS  104  for a path from which the code module was loaded and reading a descriptive attribute from resources associated with the path from which the code module was loaded, or (d) using the path from which the code module was loaded as a descriptive attribute. A descriptive attribute may be one or more of many types of attributes, including, for example: a cryptographic signature or a hash code, a developer string or numeric code, a globally unique identification (GUID), a copyright string, a recognizable symbolic name for a memory address or a function within the code module, as well as any other descriptive attribute that describes the code module. At operation  316 , the origin of the application is determined using its path. Operation  316  is performed by the application origin determination module  112 , the method of which is described in flowchart  400  of  FIG. 4 , and which returns an application origin flag. The application origin flag returned may be set to “OS developer” or “Application Developer.” At operation  318 , it is determined whether the application is by an “OS developer,” and if so, at operation  320 , a descriptive attribute corresponding to descriptive attribute for the code module is retrieved for the OS  104 . This may be accomplished by a call to the OS  104 . The descriptive attribute for the code module is compared to the descriptive attribute for the OS  104 . At operation  324 , it is determined whether the attributes match. If there is a match of the attributes, then at operation  326 , the code module origin flag is set to “OS Developer.” If at operation  324 , there is no match then at operation  334 , the code module origin flag is set to “Third Party Developer.” 
     Yet further with reference to  FIG. 3 , and now referring back to operation  318 , if it is determined that the application is not by “OS Developer,” the method  300  continues at operation  328  in which a corresponding descriptive attribute is retrieved for the application  126  using its path. The descriptive attribute may be retrieved by querying the OS  104  using the path of the application  126 , by examining data structures stored within the application&#39;s memory, by querying the OS  104  for the path from which the application was loaded and then reading the attribute from resources associated with the path from which the application was loaded. At operation  330 , the descriptive attribute for the code module is compared to the descriptive attribute for the application. At operation  332 , it is determined whether the descriptive attributes match. If there is a match of the attributes, then at operation  336 , the code module origin flag is set to “Application Developer.” Alternatively, if there is no match at operation  332 , then the method continues at operation  320  in which a descriptive attribute corresponding to the descriptive attribute for the code module is retrieved for the OS  104 . Once the code module origin flag has been set at operations  326 ,  334  and  336 , or provided from operation  312 , method  200  continues at operation  338  in which the code module origin flag is returned. The method ends at operation  340 . 
       FIG. 4  is a flowchart illustrating an example method  400  executed by the application origin determination module  112  to determine the origin of the application  126  in accordance with  FIG. 1 . The method  400  started at operation  402 . At operation  404 , the method  400  receives a path to an application (e.g., application  126 ) from operation  316  of  FIG. 3 . A descriptive attribute is retrieved for the application  126  using its path at operation  406 . The retrieval of the descriptive attribute was described hereinabove with reference to  FIG. 3  and is referenced in this description. As described hereinbefore with reference to  FIG. 3 , a descriptive attribute may be one of the many types indicated previously, and also may include the path from which the application was loaded, as well as any other descriptive attribute that describes the application  126 . A corresponding descriptive attribute is retrieved for the OS  104  at operation  408 . At operation  410 , it is determined whether the attributes match. If there is a match, then an application origin flag is set to “OS Developer” at operation  412 , and if there is no match then application origin flag is set to “Application Developer” at operation  416 . At operation  416 , the application origin flag is returned to operation  316  of  FIG. 3 . The method  400  ends at operation  418 . 
       FIG. 5A  is an example user interface  500   a  presented to a user identifying supplemental code  504  authored by a third party as a probable cause of a crash of the application  502  in accordance with  FIG. 1 . More specifically, the input to the user interface  500   a  is generated by probable crash cause decision module  114  of  FIG. 1  using the method of  FIG. 2  and presented to the user by presentation module  116  of  FIG. 1 . The user interface  500  further allows the user to ignore the crash by clicking button  506 , to report the crash of the application to the OS developer  502 , or to reopen the application again  510 . 
       FIG. 5B  is an example user interface  500   b  presented to a user identifying a crash of the application when the probable cause of the crash was not due to supplemental code authored by a third party in accordance with  FIG. 1 . More specifically, the supplemental code is authored by either the OS developer of OS  104  or the application developer of application  126 . Consequently, user interface  500   b  reports to the user that the application  502  crashed and does not identify the supplemental code that caused the crash, as the application name  502  provides sufficient information as to the cause of the crash. As with user interface  500   a , the input to the user interface  500   b  is generated by probable crash cause decision module  114  of  FIG. 1  using the method of  FIG. 2  and presented to the user by presentation module  116  of  FIG. 1 . 
       FIG. 6  is a flowchart illustrating an example method  600  executed by the crash determination module  128  of the application  126  for determining whether the application  126  has previously crashed in accordance with  FIG. 1 . The method  600  starts at operation  602 . At operation  604 , a path is retrieved for the application  126 . The retrieval may be accomplished by querying the OS  104  for the path from which the current application was loaded, or may be passed by the OS  104  to a main execution entry point for the application  126 . At operation  606  it is determined whether the application  126  was executed before. This is accomplished by determining whether there is an entry in the restart history data store  132 . If the application was not previously executed (e.g., application is being executed for the first time), the method  600  continues at operation  630  in which a do not load (DNL) flag is set to null and uninstall flag is set to false (both flags will be used with respect to  FIGS. 7-8  herein below). At operation  632  supplemental code modules are loaded using the DNL flag and uninstall flag. The loading of supplemental code modules will be described with reference to flowchart  800  in  FIG. 8  herein below. 
     Now referring back to operation  606  of  FIG. 6 , if the application  126  was loaded before, at operation  608  the last date and time of the execution is retrieved from the restart history data store  132 . A sample entry  1200  in restart history data store  132  is illustrated in  FIG. 12  herein below. At operation  610 , an entry is retrieved from crash information data store  118  of the most recent application crash using the application&#39;s path. An entry  1100  in the crash information data store  118  is illustrated in  FIG. 11 . At operation  611  it is determined whether there was an entry retrieved. If an entry was not retrieved, the method  600  continues at operation  630 . Alternatively, if an entry was retrieved, the method  600  continues at operation  612  in which the date and time of the most recent crash of the application  126  are retrieved from the entry from crash information data store  118 . The date and time of the last execution of the application  126  are compared to the date and time of the last crash of the application  126 . At operation  616 , it is determined whether the crash of the application occurred after the last execution of the application. If the application crashed after its last execution, at operation  618 , the current date and time are retrieved. This may be accomplished by a call to the OS  104  or in any other fashion. At operation  620 , an entry having the current date and time is recorded in the restart history data store  132 . At operation  622  the response to the crash is determined. The determination of the response to the crash is described with reference to method  700  in  FIG. 7  herein below. 
     Now referring back to operation  616  of  FIG. 6 , if the crash of the application  126  did not occur after the last execution of the application  126 , the method  600  continues at operation  624  in which the current date and time are retrieved. At operation  626 , an entry having the current date and time is recorded in the restart history data store  132 . As already described above, a do not load (DNL) flag is set to null and uninstall flag is set to false at operation  630 . At operation  632 , supplemental code modules are loaded using the DNL flag and uninstall flag. The loading of supplemental code modules will be described with reference to flowchart  800  in  FIG. 8  herein below. 
       FIG. 7  is a flowchart illustrating an example method  700  executed by the response determination module  130  for determining a response to the cause of a crash of the application  126  in accordance with  FIG. 1 . The method  700  starts at operation  702 . At operation  704 , a path for the application is retrieved. As already described hereinabove, the retrieval may be accomplished by querying the OS  104  for the path from which the application was loaded. At operation  706 , a most recent entry corresponding to the application path is retrieved from the crash information data store  118 . An example entry  1100  in the crash information data store  118  is illustrated in  FIG. 11  herein below. At operation  708 , it is determined whether the third party code (TPC) flag in the retrieved entry is set to “Third Party.” It is again noted that any sort of flag may be used for this purpose (e.g., numeric flag, string flag, or any other flag). If it is determined that the TPC flag is set to “Third Party,” the method  700  continues at operation  710  in which a predetermined number of code module names that are earlier than the most recent entry are retrieved from the crash information data store  118 . The predetermined number of code module names retrieved varies with implementation. More specifically, if it is desired to alert the user the very first time a code module causes the application to crash, a number of 1 may be used. Alternatively, if it is desired to wait until a pattern of crashes is established, a higher number may be used. At operation  712 , the number of occurrences of the code module name from the most recent entry is counted in the predetermined number of retrieved code module names. At operation  714 , it is determine whether the number of occurrences of the code module name from the most recent entry is greater or equal to a predetermined threshold. The threshold may vary with implementation, and may be set to 1 or a higher number, if establishing a pattern is desired. If the number of occurrences is not greater than or equal to the predetermined threshold, the method  700  continues at operation  724  in which the do not load (DNL) flag is set to null and the uninstall flag is set to false. Thereafter the method continues at operation  728  at which supplemental code modules are loaded using the DNL flag and uninstall flag. The loading of supplemental code modules will be described with reference to flowchart  800  in  FIG. 8  herein below. 
     Now referring back to operation  714  of  FIG. 7 , if the number of occurrences of the code module name from the most recent entry is greater or equal to the predetermined threshold, the method  700  continues at operation  716  in which a user interface is presented to a user including a suggestion to contact the developer of the supplemental code module having the code module name. Additionally, as described previously, a query may be presented to the user as to whether the user would like to take one or more possible actions relative to the identified code module. These actions may include uninstalling, disabling or loading the code module having the code module name. An example user interface will be described hereinafter in reference to  FIG. 9 . User selection is received in response to the presented query at operation  718 . At operation  720 , the user selection is determined. More specifically, if the user selection is to uninstall the code module, the method  700  continues at operation  722  in which the DNL name is set to the code module name and the uninstall flag is set to true. If the user selection is to disable the code module, the method  700  continues at operation  726  in which the DNL name is set to the code module name and the uninstall flag is set to false. If the user selection is to load the code module, the method  700  continues at operation  724  in which the DNL name is set to null and the uninstall flag is set to false. From any of the operations  722 ,  724  or  726 , the method continues at operation  728  at which supplemental code modules are loaded using the DNL flag and uninstall flag. Thereafter, the method  700  ends at operation  730 . 
       FIG. 8  is a flowchart illustrating an example method  800  executed by the supplemental code loading module  136  for loading supplemental code modules according to the response to the cause of a crash of the application and providing hints as to loaded modules in accordance with  FIG. 1 . More specifically, the method  800  starts at operation  802 . At operation  804 , a do not load (DNL) code module name and an uninstall flag are received. At operation  806 , a list of supplemental code modules to load into the application  126  is retrieved. The list may be retrieved by searching for code modules in one or more predetermined directories (paths) which conform to a supplemental code module specification, or by other methods provided by the developers of the application  126 . At operation  808 , it is determined whether the DNL name equals null. If the DNL code module name is null, the method continues at operation  816 . However, if DNL code module name is not null, the method continues at operation  810  at which it is determined whether the uninstall flag equals true. If the uninstall flag is true, then at operation  812 , the code module having the DNL code module name is uninstalled. The code module may be uninstalled by deleting the code module&#39;s files or moving the files to a directory (path) that the application does not search to load the code module. If the uninstall flag is false, then at operation  814 , the DNL code module name is removed from the list of supplemental code modules to load into the application  126 . 
     Further with reference to  FIG. 8 , at operation  816 , the supplemental code modules in the list are loaded into the application  126 . At operation  818 , a hint is generated for a supplemental code module in the list (a first code module) using the address into which the code module was loaded. At operation  820 , it is determined whether the supplemental code module was produced by the developer of the application  126 . The developer information may be obtained from the application  126  or the supplemental code module may be queried and may return this information. More specifically, developer information may be obtained using APIs that are part of an interface specification particular to the application  126  and the supplemental code module, or by comparing a name or a path of the supplemental code module being loaded to a predetermined list of supplemental code modules provided by the application  126 . If the supplemental code module is produced by the application developer, then at operation  822 , the code origin module flag is set to “Application Developer” in the hint generated at operation  818 . If the supplemental code module is not produced by the application developer, then at operation  824 , it is further determined whether the supplemental code module is from a recognized “Third Party Developer.” The third party developer may be recognized by using supplemental code APIs that are part of an interface specification particular to the application  126  and the supplemental code module, or by comparing a name or path of the supplemental code module being loaded to a predetermined list of common third party supplemental code modules provided by the application  126 . If the supplemental code module is from a recognized third party developer, then at operation  826 , the code origin module flag is set to “Third Party Developer” in the hint generated at operation  818 . If the supplemental code module is not from a recognized third party developer, then at operation  828 , the code origin module flag is set to null in the hint generated at operation  818 . 
     Still further with reference to  FIG. 8 , from any of the operations  826  and  828 , the method  800  continues at operation  830  at which it is determined whether a descriptive name is available for the supplemental code module. The descriptive name may be predefined in the application  126  for the supplemental code module or the supplemental code module may be queried to obtain a descriptive name using APIs that are part of an interface specification particular to this application and its supplemental code module. If the descriptive name is not available, at operation  836  the descriptive name of supplemental code module in the hint is set to null. Alternatively, if the descriptive name is available, the descriptive name of supplemental code module is retrieved at operation  832 , and at operation  834  the descriptive name of supplemental code module in the hint is set to the retrieved descriptive name. Thereafter, from any of the operations  834  and  836 , the method  800  continues at operation  838  at which the hint is transmitted to hints storage  122  of the crash reporting application  106  for storage and later use by the modules  110  and  114  of the crash reporting application  106 . At operation  840  the method  800  increments to the next supplemental code module in the list of supplemental code modules. At operation  842  it is further determined whether it was the last supplemental code module. If the last supplemental code module in the list of supplemental code modules was processed, then the method  800  ends at operation  844 . Alternatively, if there is a next supplemental code module in the list, the method  800  continues at operation  818  to process that supplemental code module in order to generate a hint. 
       FIG. 9  is an example user interface  900  presented to a user identifying supplemental code authored by a third party  904  (e.g., supplemental code  138 ) as a probable cause of a crash of the application  902  (e.g., application  126 ) and querying the user as to an action the user may make in response to the crash of the application  902  in accordance with  FIG. 1 . The input to the user interface  900  is generated by crash determination module  128  of  FIG. 1  using the method of  FIG. 7  and presented to the user by presentation module  134  of  FIG. 1 . The user interface  900  allows the user to uninstall the offending supplemental code module  904  by clicking button  906 , to disable the offending supplemental code module  908 , or to load the offending supplemental code module  910 . 
       FIG. 10  is an example entry  1000  in a hints storage  122  that stores descriptive information to facilitate the identification of supplemental code more accurately. The entry  1000  in the hints storage  122  includes an address of the code module  1002 . This address enables both the supplemental code origin module  110  and the probable crash cause decision module  114  of the crash reporting application  106  to reference a proper entry in the hints storage  122 . Furthermore, the entry  1000  includes a code module origin flag  1004  that may be retrieved by the supplemental code origin determination module  110  using the method  300  in  FIG. 3 . Lastly, the entry  1000  includes a descriptive name of a code module  1006  that may be retrieved by the probable crash cause decision module  114 . 
       FIG. 11  is an example entry  1100  in a crash information data store  118  identifying a probable cause of an application crash in accordance with  FIG. 1 . More specifically, the entry  1100  in the crash information data store  118  includes an application path to reference a proper entry in the crash information data store  118 . The entry  1100  also includes a code module name  1104  of the offending supplemental code module that was determined to have caused the crash of the application identified by its application path  1102 . The entry  1100  further includes a third party code (TPC) flag  1106  that identifies whether the offending code module represented by code module name  1104  was generated by a “Third Party Developer.” Lastly, the entry  1100  includes crash date and time stamp as to when the application at application path  1102  has crashed. 
       FIG. 12  is an entry  1200  in a restart history data store  132  of an application  126  identifying a previous execution date and time of the application  126  in accordance with  FIG. 1 . More specifically, the entry  1200  includes an application execution date and time  1202 , which identifies the last date and time that the application  126  was executed. 
       FIG. 13  is an example crash report  1300  generated by the crash detection module  108  after a crash of the application  126  in accordance with  FIG. 1 . The crash report  1300  includes an application identification section  1302 , a module list section  1308  and a backtrace section  1322 . The application identification section  1302  identifies the crash application  126  by a name of the application  1304  and by a complete path of the application  1306 . The module list section  1308  includes entries  1310 - 1320  of code modules loaded by the application  126  during its execution and before its crash. Each of the entries  1310 - 1320  includes a module name and an address range into which the module was loaded by the application  126 . For example, entry  1310  may represent application code of the application  126  loaded by the application  126  into address range 0-99. Entry  1312  may represent application library  142  code loaded by the application  126  into address range 100-199, while entry  1314  may represent supplemental code D from the developer of the application loaded by the application  126  into address range 200-199. Entry  1316  may represent supplemental code C from the developer of the OS  104  loaded by the application  126  into address range 300-399. Finally, entry  1318  may represent supplemental code A  138  from a third party developer loaded by the application  126  into address range 400-499, while entry  1320  may represent supplemental code B  154  from a third party developer loaded by the application library  142  of the application  126  into address range 500-599. 
     Further with reference to  FIG. 13 , the backtrace section  1322  includes frames  1324 - 1332 , which represent memory addresses (or memory locations) on a call stack during execution of the application  126  and before the crash of the application  126 . Generally the call stack is implemented on a last-in-first-out (LIFO) basis. That is, frame  1332  may represent an entry point to application code of the application  126  at execution of the application  126 . It is noted that the address or memory location 1 is within entry  1310 . As represented in frame  1330 , the address or memory location of 50 is also within entry  1310  and may represent execution of a function in the application code. As represented in frame  1328 , the address or memory location of 175 is within entry  1312  and may represent a function executed in the application library  142 . As represented in frame  1326 , the address or memory location of 525 is within entry  1320  and may represent a function executed in a third party supplemental code B  154  by the application library  142 . Lastly, as represented in frame  1326 , the address or memory location of 525 is within entry  1320  and may represent the address of a last instruction executed in the third party supplemental code B  154  by the application library  142 . The third party supplemental code B  154  called by the application library  142  may represent the offending supplemental code module  154  that may have cause the crash of the application  126  in accordance with  FIG. 1 . 
       FIG. 14  is a diagrammatic representation of machine in an example form of a computer system  102  within which a set of instructions, for causing the machine to perform any one or more of the methodologies discussed herein in  FIGS. 1-13 , may be executed. In alternative embodiments, the machine operates as a standalone device or may be connected (e.g., networked) to other machines. In a networked deployment, the machine may operate in the capacity of a server or a client machine in a server-client network environment, or as a peer machine in a peer-to-peer (or distributed) network environment. The machine may be a computer, such as workstation, desktop, notebook or handheld computer. Additionally, although the following devices may not typically have all the components of  FIG. 14 , example embodiment set forth herein may also be practiced on other processor-based devices, such as a set-top box (STB), a Personal Digital Assistant (PDA), a cellular telephone, a web appliance, a network router, switch or bridge, or any machine capable of executing a set of instructions (sequential or otherwise) that specify actions to be taken by that machine. Further, while only a single machine is illustrated, the term “machine” shall also be taken to include any collection of machines that individually or jointly execute a set (or multiple sets) of instructions to perform any one or more of the methodologies discussed herein. 
     Further with reference to  FIG. 14 , the example computer system  102  includes a processor  1402  (e.g., a central processing unit (CPU), a graphics processing unit (GPU) or both), a main memory  1404  and a static memory  1406 , which communicate with each other via a bus  1420 . The computer system  102  may further include a video display unit  1410  (e.g., a liquid crystal display (LCD) or a cathode ray tube (CRT)). The computer system  500  also includes an alphanumeric input device  1412  (e.g., a keyboard), a user interface (UI) navigation device  1414  (e.g., a mouse), a disk drive unit  1416 , a signal generation device  1418  (e.g., a speaker) and a network interface device  1408 . 
     Still further with reference to  FIG. 14 , the disk drive unit  1416  includes a machine-readable medium  1422  on which is stored one or more sets of instructions and data structures (e.g., software  1424 ) embodying or utilized by any one or more of the methodologies or functions described herein. The software  1424  may also reside, completely or at least partially, within the main memory  504  and/or within the processor  1402  during execution thereof by the computer system  102 , the main memory  1404  and the processor  1402  also constituting machine-readable media. The software  1424  may further be transmitted or received over a network  1426  via the network interface device  1408  utilizing any one of a number of well-known transfer protocols (e.g., HTTP). 
     Lastly with reference to  FIG. 14 , while the machine-readable medium  522  is shown in the example embodiment to be a single medium, the term “machine-readable medium” should be taken to include a single medium or multiple media (e.g., a centralized or distributed database, and/or associated caches and servers) that store the one or more sets of instructions. The term “machine-readable medium” shall also be taken to include any medium that is capable of storing, encoding or carrying a set of instructions for execution by the machine and that cause the machine to perform any one or more of the methodologies of an example embodiment, or that is capable of storing, encoding or carrying data structures utilized by or associated with such a set of instructions. The term “machine-readable medium” shall accordingly be taken to include, but not be limited to, solid-state memories, optical and magnetic media, and carrier wave signals. 
     Thus, a method, a system and a machine-readable medium for mitigating repeated crashes of an application resulting from supplemental code (e.g., plug-ins) utilized by the application have been described. Although specific example embodiments have been described, it will be evident that various modifications and changes may be made to these embodiments without departing from the broader spirit and scope of the invention. Accordingly, the specification and drawings are to be regarded in an illustrative rather than a restrictive sense. The accompanying drawings that form a part hereof, show by way of illustration, and not of limitation, specific embodiments in which the subject matter may be practiced. The embodiments illustrated are described in sufficient detail to enable those skilled in the art to practice the teachings disclosed herein. Other embodiments may be utilized and derived therefrom, such that structural and logical substitutions and changes may be made without departing from the scope of this disclosure. This Detailed Description, therefore, is not to be taken in a limiting sense, and the scope of various embodiments is defined only by the appended claims, along with the full range of equivalents to which such claims are entitled. 
     Such embodiments of the inventive subject matter may be referred to herein, individually and/or collectively, by the term “invention” merely for convenience and without intending to voluntarily limit the scope of this application to any single invention or inventive concept if more than one is in fact disclosed. Thus, although specific embodiments have been illustrated and described herein, it should be appreciated that any arrangement calculated to achieve the same purpose may be substituted for the specific embodiments shown. This disclosure is intended to cover any and all adaptations or variations of various embodiments. Combinations of the above embodiments, and other embodiments not specifically described herein, will be apparent to those of skill in the art upon reviewing the above description.

Metadata:
Filing Date: 20110809
Publication Date: 20130507
Grant Date: 20130507
Priority Date: 20060804
Inventors: WOLF CHRISTOPHER
Assignee: APPLE INC
CPC Classifications: [{"code": "G06F11/079", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F21/54", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F8/62", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F11/366", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F8/62", "inventive": true, "first": true, "tree": "[]"}, {"code": "G06F2221/2101", "inventive": false, "first": false, "tree": "[]"}, {"code": "G06F21/554", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F9/44526", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F9/44526", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F21/554", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F21/54", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F11/366", "inventive": true, "first": false, "tree": "[]"}, {"code": "G06F11/0793", "inventive": true, "first": true, "tree": "[]"}]
Family ID: 39198110