The kiosk used by Williams is part of a statewide effort to cope with a flood of litigants who cannot afford or refuse to hire lawyers.
The kiosk is an attempt to increase traffic flow through the new East Square Mall. 
mnli hypothesis: The kiosk is an attempt to increase traffic flow through the new East Square Mall.  premise: The kiosk used by Williams is part of a statewide effort to cope with a flood of litigants who cannot afford or refuse to hire lawyers.