Some of these agencies, such as VBA and IRS, used a balanced scorecard approach, which is intended to provide a balanced perspective regarding agency results, customer satisfaction, and employee feedback.
Scorecards contain anywhere from 10-30 questions to accurately record feedback.
mnli hypothesis: Scorecards contain anywhere from 10-30 questions to accurately record feedback. premise: Some of these agencies, such as VBA and IRS, used a balanced scorecard approach, which is intended to provide a balanced perspective regarding agency results, customer satisfaction, and employee feedback.