When nothing happens to relieve the situation, you can say, forthrightly, I'm so sorry, your name has gone right out of my head.
If you want to clear up empty silence, you should ask about her pets
mnli hypothesis: If you want to clear up empty silence, you should ask about her pets premise: When nothing happens to relieve the situation, you can say, forthrightly, I'm so sorry, your name has gone right out of my head.