GSA recognized that it suffered from conflicting policymaking and service-providing roles and needed to replace its outmoded methods of delivering service.
GSA refused to admit that its outdated service delivery methods needed to be replaced.
mnli hypothesis: GSA refused to admit that its outdated service delivery methods needed to be replaced. premise: GSA recognized that it suffered from conflicting policymaking and service-providing roles and needed to replace its outmoded methods of delivering service.