Rated 2 out of 5 by Anonymous from Never Buying from Sellers/ Suppliers w NO Customer service! I was really hoping to like this product but I am having the drifting to the right issue like most others with new Firmware!!! DJI ronin has the WORST customer service there is. It is a shame because the build quality is great but their customer service is the WORST!! Just generic email responses, No solutions. I am NEVER going to buy ANY DJI product again Unless they have a reputation for good customer service!!! The service forums are also a joke and I should have checked before buying this product!! For all the hassle I should have spend 2x and bought the Movi. I think BH should also ban distributors that have a BAD customer service!
Rated 5 out of 5 by Luis R. from Amazing Stabilization / Sony FS5 Set-Up The DJI Ronin M astonishinglystabilizes your shots that the only word that came out of my mouth during filming was 'wow'. If you own a glidecam/steadicam, say good bye to them and upgrade to this video production style changer. These are the best $999 ever spent in my life (for now). I have set up the Ronin M with my Sony FS5 and thanks to the easy unassemble of the FS5 parts, I was able to mount my FS5 LCD + MIC right on top of the Ronin M. To do that, I used theHook and Loop strap that came with the DJI Ronin M. Also, if you have been looking for that cinematic feeling to your videos, buy the DJI Ronin M!
Rated 2 out of 5 by Sagedrummer from Its a gamble... Getting a product from DJI is a complete gamble as it ships out many defective items including my Ronin M. The motors are wonky, I have to turn it off constantly as the motors will throw off the balance with light movement. The real killer for me was that upright mode does not work for me. The camera will not flip correctly and that was a major selling point for me. The price is right but unfortunately quality control is not. I'm returning mine...
Rated 2 out of 5 by Jordan from Auto-Tune not working. Got my Ronin-M a few weeks ago. Here's what I think of it : -Android app is not working, you need an iphone -Mac assistant software is not working, you need a windows computer -The Auto Tune fonction dosent work. My gimbal starts vibrating like crazy! Ive spent days trying to perfect the balance so it can work and nothing... -DJI Support is totally useless So overall I did take my ronin-m for a test, but the footage was less good then my glidecam... 2/5 and im generous,. DO NOT BUY NOW!!! I would suggest waiting until all the bugs are fixed or invest in a better gimbal, don't get tempted by the price
Rated 3 out of 5 by Anonymous from Great in so Many ways but developed spinning issue later I used this Gimbal on a 3 week long shoot in Africa. Making a movie 8 hrs a day with only the Gimbal, Black Magic Cinema camera and a 15mm Zeiss Prime. 90% of my camera moves were virtually flawless. The weight is very managable and you can practically film all day. 2 Ronin batteries and you can pawer the camera and gimbal non stop. Only reason this product didnt get 5 stars is because it developed issues later. It would unexpectingly spin in all directions in full force making it dangerous and unpredicatable. the motors also heated up and you can smell electronics.. fortunatly i found the cause of the problem and was able to fix it in 5 mins and havent had an issue since. The fix if you need it can be found here on youtube.@
Rated 4 out of 5 by Littorp from Amazing product x Incomplete package The DJI Ronin M is an amazing tool you shouldn't hesitate to buy. You don't even know how balancing your camera is easy with it. You can unscrew everything to fit it in a case in 30 seconds or less. It's beautiful, well built, solid and a most have in your kit!The only thing I don't like about the package itself is that they should offer a joystick instead of a remote controler (alone, you can't use the remote controler so no tilt at all). The other thing is the fact that they offer no case. I was really surprised. I bought acause for like $ and the joystick for $. Outside of that, this is a killer tool!
Rated 4 out of 5 by vic m. from Happy with this purchase but with 1 complaint. Was skeptical at first but I am glad I purchased this item. Not a perfect piece of gear but it is fun to use and does take some time to master it. Balancing was frustrating at first but practiced every day till I got it down. The only complaint is the mobile app it works when it feels like it. This is the only scary thing out on the field is getting the app to work. Hooking it to the computer I prefer a lot more. The Ronin started going crazy at first and couldn't get the app to work to fix the issue so I had to go to the computer to hit default for it to stop. Other then that everything seems to be working fine and it fits my Canon 70D, Sony a6300 and Fs100.
Rated 5 out of 5 by fazillah from An amazing piece of machinery I must say that this piece of equipment whole single-handedly upped my production value. I had never used it before. The only thing I had seen for a few YouTube and Vimeo videos showcasing some footage. My first day out of the box with a sloppy balance job and some very strenuous and erratic moves, my battery lasting for the full three hours and I got some really great shots. I would definitely recommend getting an external monitor and arm as well as a hard case that is made specifically for the Ronin-M. I haven't used 2-person mode yet but the thumb mounted RC for tilt/pan may be awesome.