OK people...here's the deal. I completley agree with you. Hope you have a moment to read all this. I joined Peak Fitness in NC when me and my husband moved there from TN. I signed a year contract. I joined on Jonestown road where b4 I signed I asked the Manager "Emily i believe" if they took the payments. I was lied to. She said they took out the payments. ( I had previously had an issue with canceling a membership in TN) I signed the agreement. Stupid. Not until i go to cancel (my hubby was being transferred to Gainesville, Ga) Did I even find out that I had to deal with ABC financial. Whatever. I call ABC ell them I am moving. There is no Peak Fitness nearby, and that I needed to cancel. They said I had to send proof that I had moved (i.e lease agreement/utility bill) I thought fair enough.Then I am told it will take between 60 to 90 days to cancel. WTF! But hey I am just trying to cancel. I agreed. The guy Jamal at ABC said I have to send a registered letter w/ proof. I said well I am at a fax machine Can I fax it. He said sure. He said if there was any issue that I would be contacted and told what to do next. I said okay thanks for your help. I faxed the lease /letter. Here comes June. I am doing bills and realize there are charges on my credit card ( I had recently paid off) for May and June. I call ABC. They tell me that they never received the info. I said well I am sorry that mistakes happen. What can WE do to ix it. I am told nothing! I sent the lease again clearly stating when I moved in the apartment. January of 08. This is August and I am STILL dealing with this. I even offered to pay the extra month left on my membership. (Wouldn't have been canceled till April, membership should have ended in May anyways) Now they say I owe for a month to month deal that I was NEVER informed about. I am refusing to pay that. I haven't lived near those gyms in almost a year. I say to myself.. If ABC won't help Surely the guys at Peak will. they Know me and Know that I have moved. WRONG. Took nearly two weeks to get ahold of this guy named Brent at Robinhood I believe. I Finally got ahold of him on day 14 of calling on the 5th call. WORTHLESS..refused to give me a corporate number. i found a number on the BBB site and called it. The lady there "paris" is actually very helpful. She has even told me to fax it to her personally and she will give it to someone there. I am having that faxed today, and I have also written an email to a lady named Nicole Miller. I also sent a registered letter stating all this I have told you and more with the proof of my move. ABC keeps telling me that it will go to collections. I told them I didn't care. If I ever needed credit I would take proof of everything I am saying and nobody would count it against me. I am hoping that I am taken to court. If you look up Peak fitness /abc financial you will find nothing but complaints and lawsuits! DO NOT JOIN THIS GYM!!!
She was very nice. I was told the one in Clemmons would be staying open. Went home the next day in the mail I get a letter saying the one in Clemmons is closing the next day.
They told us Fitness 2000 would accept our memberships. If I had wanted to join Fitness 2000 I would have joined there. I do not wish to go go Fitness 2000 in the next town over. They should be put in jail.
Was told when I signed up that the gym was fine. Now I have no where to work out. I plan to file suit against Peak and its affiliates. One week later the gym closes without warning.
I foolishly believed their scam! On Feb 1, 2011 I bought a "FREE" order of their stuff for $29.99. Then when I phoned them to complain, I was told by "Melissa" to return the order and write five digits on the package and my refund would be returned. Never happen!!! Has anybody ever got a refund??
I purchased a Samsung Blackjack i607 on July 16, 2008 knowing that I was going to receive a "like new" Blackjack. When I received the phone it would turn on however it would not charge in my car, on my computer or using the wall adapter.
I followed their strict return rules, e-mailed them, waited three days, Deena (a customer service rep) responded with a form to fill out. They then sent me a new battery and charger which still did not fix the problem. I e-mailed them again and waited 2 days. Deena sent me another form to fill out and then I mailed back the phone (at my cost).
After a week of no response, which they told me they would once they received the phone, a package arrived at my door. Jokingly I said, I bet they sent me the same phone and sure enough, THEY DID! It had the same microfiber stuck behind the screen that I had noticed on the first phone and although they gave me a new wall adapter, the phone still did not charge, and worse, this one didn't even turn on.
It has been over 3 weeks and I still have yet to receive a properly functioning product and if I do want to return the product they are asking for a 20% restocking fee! THEY NEVER SENT THE 'LIKE NEW' PRODUCT THAT WAS DESCRIBED ON THEIR WEBSITE.
We always strive to make sure our customers are satisfied and happy. It’s when customers don’t contact us right away, or waits a month or two down the line to contact us that things become difficult.
The customer who left this comment left it before we finished taking care of him. He ended up getting not only a pre-paid return label to return the merchandise, but a full refund (including original shipping costs).
I deeply apologize for this situation. Things like this don't happen often. Apparently, there had been a problem with the batch of Blackjacks we had, and we have had to have some of them sent back to us. We get these phones in bulk from a dealer, and they had some kind of error with the lot your phones came from. Not all of them have had a problem, but some did and that was enough for us to pull them from our stock for the time being and accept all incoming returns of this model.
At this time, I can offer you two things: I can offer to exchange it for any other phone you would like on our site at no additional cost to you (and/or pay you the difference if the phone is cheaper than the one you bought) or offer you a full refund.
In either case, I will have a post paid label sent to your email address (this one) so you can mail us the phone back. Look for it by the end of the day; it will be coming to you via UPS. Just stick it on the box and have it sent back to us.
Again, I do apologize for the situation, and hope you get back to me soon to let me know how you would like to proceed.
Thank you for your prompt response. I will accept your offer to return the phone for a full refund to my paypal account. Attached is the completed RA form. I will also include one in the box I am returning to you along with the RMA#. I will keep an eye out for the UPS label.
He published this rant before we even finished resolving the matter, and ended up getting what he wanted in the end. We acknowledged we made a mistake, and we lived up to our satisfaction guarantee.
This is true. I did receive a full refund in the end. It was just a very frustrating experience to buy a phone, send it back and forth TWICE, only to finally end up in the same situation more than 4 weeks later without the phone I was hoping for. However, these are the risks you deal with buying online.
While it's good the company did take responsibility in the end (they probably saw a few of these "rants" first), their response here was VERY unprofessional. You don't disparage your customer and give his full name out online. How pathetic. You'd probably be facing a lawsuit if you tried that with me.
Besides, he was obviously right about the quality of the product and the "company" returning the same (or another) defective phone to him.
Wow, sounds familiar today, 12/22/12...just got my phone from them today...it will not even turn on...rats! Hope I can at least get a phone that works from this outfit, I would rather buy US made work boots than a cell phone any day! This was a frustrating episode for me as I am headed on a trip with our Youth group to KY and need a reliable phone...had an issue with my old phone with it breaking at work...I will survive though! Not looking to shop with them agian
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Troy Deeney is back in training and is tipped to return but Etienne Capoue is suspended as Watford travel to Southampton on Saturday.
Striker Deeney has missed the last three games with a hamstring problem but is in contention to feature at St Mary’s as the Hornets look to maintain their overall impressive start to the season.
Tom Cleverley is back in full training and may return on the bench but Capoue is banned and Daryl Janmaat (knee) and Sebastian Prodl (hamstring) remain absent for Javi Gracia’s side.
Watford are eighth after six wins from their opening 11 Premier League matches but will want to bounce back from last weekend’s disappointing 1-0 defeat at struggling Newcastle.
Former Nigeria international Nwankwo Kanu has hailed his club Papilo FC for winning the Imo State Federation Cup.
In the final that was played on Sunday at the Dan Anyiam Stadium in Owerri, Papilo FC stunned Heartland FC 1-0 to emerge champions.
Reacting to the win, Kanu also reserved special praise for the club's coach Obinna Yaya for guiding the team to victory.
Kanu wrote on his Twitter handle: "We thank you all for all your support. Congrats Papilo academy/football club for winning the FA Cup, Papilo 1-0 Heartland.
"Well done the management of Papilo academy/football club and well done boys. Well done the youngest coach Obinna Yaya."
For emerging finalists in the Imo State Federation Cup, both Papilo FC and Heartland will now represent their state at the national level.
Nigeria CAF Champions League representatives, Enugu Rangers, have arrived in Enugu from Cairo, Egypt following their 4-1 defeat to Zamalek in the CAF Champions League Round of 32 first leg last Sunday, Completesportsnigeria.com reports.
"Players and officials just returned to Enugu from Cairo. The second leg is this Sunday at the Nnamdi Azikiwe Stadium," the club announced on their Twitter handle.
Rangers must beat Zamalek, at least 3-0 at The Cathedral – Nnamdi Azikiwe Stadium Enugu, to to edge Zamalek on aggregate and qualify for the group stage of the CAF Champions League.
Now a lineman probably is the last position player you'd expect to find posting hilarious tweets. Especially one who plays for the Pats. But Rich Ohrnberger is a pleasant surprise. He'll fill your timeline with a mix of self-deprecating and oddly sexual content. Yeah, homie definitely has a few screws loose in that helmet of his. But we like it.
COS, the fellow brand of Swedish fast-fashion giant H&M has pushed back plans to open its brick and mortar storefront from this fall to "early winter."
Announced last year, COS had plans to open up a fully realized storefront in spring 2014 (eventually moved to fall 2014) at 129 Spring Street in NYC. This was expected to be the label&apos;s first physical shop in the good ol&apos; U.S. of A. In the interim, the minimalist label has had a brief one month pop-up shop at Opening Ceremony and even launched their e-commerce site to the American buying public.
Unfortunately, the label has announced that it will be pushing back the shop&apos;s opening mark to sometime around "early winter" this year.
The pushback is a disappointment, especially considering the label&apos;s ability to churn out quality crafted collections—at prices most likely found at the locations of its sister label H&M. While you won&apos;t be able to shop COS&apos; collections in person quite yet, don&apos;t sleep on the brand&apos;s webshop, where you can still pick up all of the Scandinavian style that fashion heads and minimalists are currently lusting over.