Need to find us? Want to know more about fees and the use of your health fund? Or perhaps you have the same questions as other about tonika health. Hopefully we have the answers for you here:
tonika health proposes fair, reasonable and competitive fees for our services. Currently our fees are:
The most convenient way to make an appointment is to use our online booking system. You can immediately see available time slots and reserve the most suitable slot for you.
tonika health is by appointment only. We don’t accept walk-ins as we are usually fully booked – sorry!
Please try not to reschedule. We are a busy practice and rescheduling makes it really hard for us to use our time efficiently and provide our clients with meaningful treatment plans. If you cancel any appointment with less than three business days’ notice, we’ll have to charge you the full fee for the appointment (for full cancellation policy see below).
If you do have to change any appointments (or have other questions), you can also do so online also up to a week before the appointment. After that, you will have to get in contact with us. Please do NOT reply to the appointment reminders. Instead, you can contact your practitioner directly on their email address ‘first name’@tonikahealth.com.au.
Some people don’t realise how much cancellations or rescheduling affects everyone. We kindly ask you to please avoid rescheduling.
We charge our full fee for any appointments missed or cancelled with less than three business days’ notice. When you give appropriate notice, it allows us to hopefully still help someone else get better or out of pain. It may seem strict, but it also allows us to keep our prices fair and accessible instead of putting prices up for everyone.
At the same time we understand that things don’t always go to plan. We therefore always allow one exception.
So this is how missed appointments or those cancelled with short notice are handled at tonika health for everyone:
First time: We understand – things happen – but feel free to appease us with a bottle of red or nice chocolate at your next appointment 😉
tonika health is at 391 Riley Street in Surry Hills between Foveaux Street and Sophia Street. It’s diagonally across from The Forresters Hotel and a few doors down on Riley Street.
If you’re driving, please note that parking is mostly limited to one or two hours. Parking is available in the streets close to tonika health, but allow yourself time to find a spot.
Take a train to Central Station. Use the Northern Concourse, exit 4 to the corner of Chalmers St and Elizabeth St. Walk 500 metres up Foveaux St, and turn right on Riley. It will take you about 10 minutes.
You can take bus routes 301, 302 and 303 and get off on Crown Street in Surry Hills, near the Surry Hills library.
You can also take bus routes 339, 374, 376 and 391. Get off at Albion Street, just before Crown Street, if you’re coming from the city, or on Crown Street at the corner of Foveaux if you’re coming from the east.
No, you don’t. Make an appointment for yourself any time; booking online is the easiest way. We’re happy that many GPs, specialist doctors and other natural health practitioners regularly refer their patients to us, but you don’t need a referral.
Most private health funds cover massage therapy, osteopathy and naturopathy, so if you have the appropriate cover under your extras, you can claim for a visit. Each of our team members is a fully registered provider with all Australian health funds. For most funds, you can only claim the consultation fee and some even help cover the costs of supplements or herbs prescribed to you. At tonika health, you can claim with HICAPS on the spot and only need to pay the difference.
Not absolutely necessary but great would be if you can bring a copy of all medical tests you have had in the last two years.
If you do not have a copy at home, you can call your doctor and ask them for a copy to be sent to you or directly to us by mail, email or fax. In future, when you have another test, please ask for a copy to be sent to yourself or us straight away. We always encourage people to keep a copy of all their medical tests for future reference.
We would also like to know about all supplements and medications you are currently or usually taking. If you bring in the containers of your supplements we can assess quality, exact composition and dose and also explain what to look out for.
After your first consultation or treatment, we can discuss what we can do for you and how long we expect that to take – and you can also decide whether you like our style and feel comfortable with us.
You should generally feel a noticeable improvement after about three sessions of massage. By then you’ll know if you’re benefiting from the treatment. With naturopathy, it often depends on how long you’ve had the problem. The longer you’ve had something, the longer it normally takes to correct.
While acute symptoms often can be resolved quickly, naturopathy is usually a long-term journey as both client and naturopath work together towards your better health – and ongoingly a better quality of life. We call it ‘wellth’!
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