Yes, the trial version is a fully functional version of MAXQDA Analytics Pro. You have access to all its functions and can create, edit, and save projects of any size. The trial version is valid for 14 days and will expire automatically.
Yes, you can. Your projects will be saved to your hard drive. You can continue your to work on projects you created with the trial version in the full version. You can also move your project to a different computer which has MAXQDA installed on it and continue working from there.
You should receive an email with the download link no later than an hour after you have made your request. Be sure to check your spam folder. If you still can't find the e-mail, please request it again while making sure your email address is typed correctly. If you still haven't received an email once you have tried this, please contact us at cs@maxqda.com.
No, you don't need to activate it. Simply click on Continue your free trial in the MAXQDA welcome window to continue using the trial version. The trial is valid for 14 days. You can unlock the trial at any time with either a serial number or connect to a network license.
Learn more about the differences between all available MAXQDA products in our product overview. You can also find a detailed list of the features of each product in our feature comparison.
MAXQDA 2018 is the same software product for both Windows and Mac. Any differences are owed to the operating system itself (i.e. the feel and look of system buttons or drop down menus, audio and video capabilities).
MAXQDA 12 is the same software product for both Windows and Mac. Any differences are owed to the operating system itself (i.e. the feel and look of system buttons or drop down menus, audio and video capabilities).
In MAXQDA 11 you will notice minor differences between the Windows and the Mac OS X version of our software:
There are no differences in functionality or pricing between these three license types. They differ only in where they are installed:
Network licenses are installed in a server-client environment and managed by a server admin using the MAXQDA license service and manager.
Our 365-day care-free package. This subscription lasts a full year and is available from 5 licenses. The subscription is renewed every year unless cancelled with 2 months notice.
You can choose from three price categories in the MAXQDA online shop: educational, reduced, and commercial. Educational prices are available for universities, technical schools, and other educational institutions including their employees. Reduced prices are available for NGOs and governmental institutions. The commercial pricing applies to everyone who does not belong to an educational or governmental institution or NGO.
Yes, we support educational institutions such as universities and technical colleges with several offers that promote excellence in qualitative methods training. Our offers include our reduced educational price category, our free Course License for research methods classes and our QDA Lab License for classrooms or computer labs.
Please visit our student verification webpage to learn more about the verification process and which documents to submit.
The standard delivery method of MAXQDA licenses is by download. At checkout you will have the additional option of purchasing an installation CD, should you be unable to download files.
Single-user licenses can be installed on two machines. Both installations may not be used simultaneously or by different individuals.
Student licenses can be installed on two machines. Both installations may not be used simultaneously or by different individuals.
Network licenses can be installed on up to twice as many computers as licenses purchased, but can only be used simultaneously by one machine per license (installation is only possible in a client-server environment).
The fact that MAXQDA supports Unicode makes it possible not only to import and analyze documents in any script, (from Japanese to Cyrillic to Arabic), but also to create codes and variables in these languages. This Unicode functionality is available in every MAXQDA function.
Unicode is an international standard with the goal of standardizing all known languages and characters. This makes it possible to work with various languages in the same document. One sentence can be in English, the next in Mandarin, and the next in Arabic. This is possible because Unicode (unlike more common computer character systems like ASCII or ISO Latin) can deal with more than 128 or 256 different characters. In MAXQDA, even codes and variable names can be created with “foreign” characters, and searches and in-vivo coding can be conducted in any language.
We aim to offer you an excellent multilingual QDA software in your language, so you can concentrate on your research, not on translation. So far the MAXQDA user interface has been translated into more than 10 languages (English, German, Spanish, French, Japanese, Italian, Chinese simplified, Chinese traditional, Portuguese, Brazilian Portuguese, Russian, Turkish, Thai, Polish and Czech).
MAXQDA license holders can upgrade to the newest version at a special price, if they own a license for one of the two previous MAXQDA versions (currently MAXQDA 11 and MAXQDA 12).
By purchasing an upgrade you are replacing your old license with a license for the newest version of MAXQDA. After a grace period, the old license will be deactivated.
MAXQDA 2018 creates a copy of the project in the new MX18 format and saves the project in the same folder as the old project.
MAXQDA 2018 allows longer comments. MAXQDA 12 only allows 127 characters in a comment. Additional characters will be deleted.
In MAXQDA 2018 you can import data from Twitter into "Twitter-Documents". These documents will be displayed as regular table documents in MAXQDA 12, that can not be edited.
Yes, you can open and work with the same MAXQDA project file on either Windows or Mac computers. Sharing your work with others and accessing your students' or teammates' project files is a vital part of your daily work. That's why MAXQDA works with a universal project files - .mx18 (MAXQDA 2018) or .mx12 (MAXQDA 12) - which can be opened and edited with both Windows or Mac.
Yes, you can export MAXQDA projects from MAXQDA 11 (Mac or Windows) and import them into the other operating system by first exporting them as a "MAXQDA Exchange file".
Yes. MAXQDA calculates intercoder agreement (code existence, code frequency and segment agreement) including the coefficient kappa. You can find a detailed description of this feature in the Intercoder Agreement chapter of the MAXQDA online manual.
MAXQDA is a database program, which means that almost all changes are automatically saved (e.g. data imports, the creation and application of codes etc.) in the project files. That's why MAXQDA does not have a “save” button. Once an action is performed, it's immediately saved. It's also why MAXQDA double-checks before deleting important project elements, such as codes.
Documents and memos that are currently being edited, for example when you are writing notes in a text document or transcribing audio/video files, are automatically saved every 5 minutes. This time interval can be adjusted in the project settings. Open maps in MAXMAps are automatically saved every minute and also when they are closed. Logbook entries are saved when you close the logbook window.
We are always happy to hear your feedback! Please send us your ideas, requests, and recommendations for improving the program to feedback@maxqda.com.
Yes. We know that research is often done in teams and MAXQDA provides many functions for this purpose. You can work together on the same project or simply exchange documents, including their codes, and you can easily merge two projects into one.
MAXQDA is completely identical on Windows and MAC. Both versions share the same project file format which enables teams to work together seamlessly even when using different operating systems.
Detailed information about the MAXQDA teamwork features can be found in the teamwork chapter of the online manual.
Yes, you can store MAXQDA projects in a cloud service like Dropbox, Google Drive, Microsoft OneDrive or SugarSync, to synchronise project files across different computers or to make them available to third parties.
We strongly recommend against working with a project from within the synchronized storage area, meaning that you should never open a project file directly from the cloud folder (e.g. your Dropbox folder). Instead, we recommend copying the project to a location that is not synchronized, e.g. to your desktop, and then copying it back to your cloud service when you have finished working on it.
We cannot guarantee that project files will not be damaged by your cloud service beginning a synchronisation process while your MAXQDA project is open, which may corrupt the project.
MAXQDA is a databased softare and continuously saves changes a user makes into the database (the MAXQDA project file). It is absolutely necessary for MAXQDA to have uninterrupted access to the project file. If a project file is opened directly from a network drive and the network connection is interrupted, the project file may be damaged. We strongly advise our users to store or copy project files to their local harddrive before opening a project.
It is of course possible to use a network drive as storage for backups or sharing projects. Before opening a project file, however, you should copy the file to a local location (such as your desktop) - and then put it back on the network drive once you're finished working.
1. MS Word and MS SQL Server 2008 must be installed (SQL Server 2008 is installed together with the NVivo 9 trial version and can be used without a time limit). To import NVivo 8 projects you only need SQL Server 2005, which is automatically installed with NVivo 8.
3. The directory where the imported NVivo file will be saved, should have sufficient free space available. MAXQDA creates several temporary files during the import, which are deleted once the import is finished.
MAXQDA imports text documents only. This process will ignore any possible PDF documents, images or audio and video files. Atlas.ti 7 projects may also be imported, if the documents were set up as linked documents.
You can find detailed descriptons about working with audio and video in MAXQDA in the "Audio and Video" chapter of the online manual.
If you are using Mac, the F4 key is usually used for system features, like opening up the launchpad application or changing the brightness of the screen. If you want to use F4 to play and pause audio in MAXQDA for Mac, you can find an option to do so in "System Preferences > Keyboard".
With this option activated you can play and pause audio and video in MAXQDA - as long as the media player is turned on - with the F4 and F5 keys.
You just need to remember to deactivate this setting again, should you want to use these keyboard keys for those they are usually assigned to when you're not working with MAXQDA.
MAXQDA files are database files. When you duplicate such a file, all unnecessary pieces of information are removed. The texts and codes that you have already deleted, for example, will only be completely erased when the project is duplicated. For this reason, it is to be expected that backup copies of a project file will be significantly smaller than the original.
In order to transfer your MAXQDA license to a new computer, please deactivate the license on your current computer first.
The deactivation process disconnects your MAXQDA license from your computer, so that you can install and unlock MAXQDA on a new machine with your serial number. (Use the download link in the installation guide that you received when you purchased the license).
Due to technical reasons a deactivated license of MAXQDA 11 for Windows license can NOT be reactivated on the same computer.
If the “License Transfer” button is greyed out, please make sure to start MAXQDA with admin rights. You can do this by right-clicking on the MAXQDA icon (on your desktop or in the start menu) and choosing “Run as Administrator”.
Please contact our Support team as long as you still have access to the MAXQDA installation on the old computer. They will send you a step by step guide for the deactivation process on your old computer: https://www.maxqda.com/support/onlinesupport
Download and install MAXQDA 2018 on your reinstalled operating system using the download link in the installation guide you received when you purchased the license. Activate MAXQDA with your serial number. MAXQDA will recognize that this is the same computer and reactivate your installation without using up an additional activation.
Download and install MAXQDA 12 on your reinstalled operating system using the download link in the installation guide you received when you purchased the license. Activate MAXQDA with your serial number. MAXQDA will recognize that this is the same computer and reactivate your installation without using up an additional activation.
Please contact our technical support to get assistance with the reinstallation of MAXQDA 11 for Mac and send along the Apple serial number of your Mac computer. You will usually find it by clicking on the Apple icon in the upper left corner and selecting “About this Mac”. The technical support can be contacted through this form: https://www.maxqda.com/support/onlinesupport
Download and install MAXQDA 11 on your reinstalled operating system using the download link in the installation guide you received when you purchased the license. Activate MAXQDA with your serial number. MAXQDA will recognize that this is the same computer and reactivate your installation without using up an additional activation.
Please contact our support team as long as you still have access to the MAXQDA installation on the old operating system. They will send you a step by step guide for the deactivation process on your old system. The technical support can be contacted through this form: https://www.maxqda.com/support/onlinesupport
Follow the instruction below to uninstall MAXQDA from your computer. If you want to deactivate your license or transfer your license to a different computer, please make sure to do so before you uninstall MAXQDA.
Press the Windows button and start typing "Control Panel" to search and open your computers control panel. Under "Programs" you will find the option to "Uninstall a program". Select MAXQDA from your list of programs and click "Uninstall" at the top of the list.
It is likely that your project is write-protected. Right-click on the file and choose „Properties“. If the box for read-only is checked, you need to uncheck it and click OK.
In order to perform an update, MAXQDA for Windows requires admin rights. On Windows XP, you just need to be logged in as administrator. On Windows Vista, Windows 7 and Windows 8 you need to explicitly run MAXQDA as administrator: To do this, just right-click the MAXQDA icon on your desktop (or within the Windows start menu) and choose “Run as administrator”.
If this message appears during the activation of a student/single user license, please make sure the MAXQDA application is installed in the program folder and not on an external hard drive or USB memory drive.
Additional info for Mac users: If the error still occurs, please make sure you are starting MAXQDA from inside your application folder rather than from the MAXQDA Disk-Image-File on the desktop. If this is the case, please close MAXQDA and eject the MAXQDA-Installer “MAXQDA” (the white hard drive symbol with the MAXQDA icon on your desktop) by dragging it to the trash/eject icon. Now open your applications folder in your Finder and click on the MAXQDA icon to start the program and activate your license.
If this message appears during the installation process of MAXQDA on a Mac, please allow Gatekeeper to accept applications downloaded from “Anywhere”.
Under the heading Allow apps downloaded from: select "Anywhere". (If you are logged in as a regular user (not an admin) you need to click the lock icon in the lower left corner and enter the administrator password to make this selection available.)
Start the installation process again. After the successful installation of MAXQDA you can set your security options back to their original setting.
4. Start MAXQDA from the Desktop and confirm that you want to open the downloaded file. Also confirm the Terms & Conditions and a MAXQDA error message. The program will automatically close afterwards.
5. After you have done that you may now drag the app with the MAXQDA icon onto your flash drive and use MAXQDA from there.
You may have deselected specific coding stripes. Right-click the grey area where the coding stripes normally appear to open a window in which you can select which codings you would like displayed there. If you want to display all of them, make sure, all the boxes are checked.
If you receive this message the project file you are trying to open was created with a newer release of MAXQDA and contains data that your installation cannot read. Please update MAXQDA before opening the file.
If you still receive this message, please get in contact with our support team. Our technical support team can be contacted through this form: https://www.maxqda.com/support/onlinesupport
Attention: Formatting your USB flash drive will automatically delete everything on it. Please save your data on another storage medium before formatting the stick. Afterwards, please activate your license with the same serial number (again). If the activation is not successful please contact our Support Team.
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