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GabSoftware provides free products developed on the developer free time. We propose two kinds of support: Free and Paid support.
Prior to sending any support request about a WordPress plugin that does not work as expected, please do the following:
Deactivate other plugins and see if it works. If yes, then activate the other plugins one by one until you find the faulty one.
Open your wp-config.php file in the root of your WordPress installation and add or change the following lines:
I have been told sometimes that I sound arrogant and/or cold in my answers. If that is your feeling, please accept my apologies. I’m not sounding arrogant by will, that’s mostly due to the fact that I am not a native English speaker, so it’s not an easy thing to use the proper tone in my answers. I also tend to give the shortest answer without bells and whistles, like I usually do in French. That can create a feeling of coldness, but keep in mind that it’s not my goal. Thank you for your understanding!
You will need a PHP widget to achieve that. Then in that widget you can put whatever PHP code you like, including Counterize functions 😉
Don’t know – we have WP running on our website (same as email address). I tried flushing the database etc. with no success.
Probably not necessary – nothing to show. The plugin seems to have installed and activated properly.
Yes, if you upgrade to the latest version of Counterize (3.0.33). Counterize II is not supported anymore.
Hey, I’m using Counterize II Version 3.0.1 in multiple wordpress installations which are hosted on different servers.
In one wordpress it is working fine, in another it’s not collecting any data. As you were asking Ron whether there are database-entries I just looked it up and: yes, the mentioned tables do exist.
hi i’m using Counterize Version 3.0.33, but the data switches to the New day at 8pm each night… how do i fix this and change it so it does it at midnight? My wordpress clock is set to the correct time zone by the way. Help please
WordPress being set to the correct timezone is one thing, but what about the web server itself? I’m using PHP to generate the queries, and I use the local time.
I installed counterize 3.1.0 and as soon as I activated it it comes up with a message saying it cannot be run because it has caused a fatal error and has this message –
Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 670 is not allowed to access /tmp owned by uid 0 in /home/spanishf/public_html/wp-content/plugins/counterize/counterize.php on line 30
It also puts about 10 copies of the same plugin in my plugin list all of which are old versions which need updating. They all disappear if I delete the plugin. How do I fix this?
I’m sorry to answer that I do not know where the problem comes from. Are you running PHP in safe mode ?
i have installed the plugins in one of my website, it works well (WP 3.3.2 english version)… then i installed them to my other website (WP 3.3.1 french version) but when i want to check the website, i have the same error message :
“Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 528 is not allowed to access /tmp owned by uid 0 in /home/igorlasz/public_html/vihegay/wp-content/plugins/counterize/counterize.php on line 16
My server is running under PHP safe mode but it is valid for both websites, so i do not think if that is the problem…
…in the meantime i changed php savemode to OFF and your Counterize plugins work ! Maybe it helps you to advise users about it…
I not a programer I just want to display my total hits for the site in my blog. Is there some quick code cheat just to extract it. I’m using WordPress.
If you need a counter such as “1234 visitors” as in the bottom of my website, you can use the following code in your footer.php:
0 is for “since forever” and 3600 is for “count only one visit if the same visitor visit the website less than 3600 seconds after the initial visit”. Both values are optional.
Note that in the upcoming version of Counterize it will be possible to add counters directly into pages and posts using the [[counterize]] shortcode.
From the posts above it appears that the counter and charts(?) appear on the page my viewers will see. I would not want that on my pages. Can I view stats on a separate page or program that only I would have access to?
Then in the Counterize settings, if you want to track visitor’s IP address, be sure to check the corresponding option.
Once that is done, wait a little (24-48 hours) before you can see anything interesting in your stats. Counterize should add its own menu in your Dashboard. Just click on the page you want to see the related stats. Don’t worry, Counterize doesn’t display any stats to your visitors by default, but you can do it if you want.
I am using Counterize II with my WordPress blog for just over a month and have been loving the data – thank you! I have had one small problem that started about 48 hours ago – my total unique hits is no longer going up each time I get a new unique hit. For example if this morning my total unique hits was 500 and then I received 25 unique hits, my total unique hits may only be showing 517. Any idea how to fix this?
HI, I have on one blog the old Counterize II Version. What happens when I deactivate it an then install your NEW Counterize? What will happen with the databank? Will it crash or will nothing happen, so that I can use the new one on the blog?