Jonna Koponen
Tärkeimpiä julkaisuja

Koponen, J., Julkunen, S., Laajalahti, A., Turunen, M. & Spitzberg, B. (2023). Work characteristics needed by middle managers when leading AI-integrated service teams. Journal of Service Research, https://doi.org/10.1177/10946705231220462
Pitman, T., Koponen, J. & Tarkiainen, A. (2023). Business students’ intentions to apply to business-to-business sales jobs: A case study. Cogent Education, 10:2, 2258287, https://doi.org/10.1080/2331186X.2023.2258287
Salin, L. & Koponen. J. (2023). Etäjohtamisen käsiteanalyysi [Concept analysis of e-leadership]. Hallinnon Tutkimus.
Koponen, J. & Julkunen, S. (2022). Development of long-term B2B customer relationships: the role of self-disclosure and relational cost/benefit evaluation. European Journal of Marketing, Vol. 56 No. 13, pp. 194-235.
Koponen, J., Heikkilä, E., Karhapää, S.-J., Ikonen, M. & Hiltunen, E. (2022). Millennial business students’ perceptions on future leaders’ competence – is it time to focus on humanism? Nordic Journal of Business.
Julkunen, S., Koponen, J., & Nickell, D. (2022) Understanding value creation through digital and in-person communication in solution selling process. Nordic Journal of Business, 71(1), 5-25.
Salin, L., Koponen, J., Keränen, J. & Metsola, J. (2022). Poikkeuksellista viestintää – voiko etävuorovaikutus tuhota arvoa? ProComma Academic 2022 – Poikkeuksellinen viestintä, 126–143.
Koponen, J., Julkunen, S., Pullins, E. & Gabrielsson, M. (2021). An intercultural, interpersonal relationship development framework. International Marketing Review. Available online: https://www.emerald.com/insight/content/doi/10.1108/IMR-11-2019-0267/full/html
Koponen, J., Julkunen, S. & Asai, A. (2019). Sales Communication Competence in International B2B Solution Selling. Industrial Marketing Management, 82, 238-252.
Koponen, J. & Rytsy, S. (2020). Social presence and e-commerce B2B chat functions. European Journal of Marketing, 54 (6), 1205-1224. Link to publication: https://doi.org/10.1108/EJM-01-2019-0061
Kokkonen, L. & Koponen. J. (2020). Entrepreneurs' interpersonal communication competence in networking. Prologi - viestinnän ja vuorovaikutuksen aikakauslehti, 16 (1), 8-26. DOI: https://doi.org/10.33352/prlg.91936
Koponen, J. (2019). The flipped classroom approach for teaching cross-cultural communication to millenials. Journal of Teaching in International Business, 30(2), 102-124.
Koponen, J. & Julkunen, S. (2017). Exploring cultural diversity with business students. Communication Teacher, 31(3), 187–192. Link to publication: https://www.tandfonline.com/doi/abs/10.1080/17404622.2017.1314528?journalCode=rcmt20
Koponen, J. & Julkunen, S. (2017). Consumers’ experiences of appropriate sales interaction – a speech code theory perspective. Studies in Communication Sciences, 17(1), 25-41. Link to publication: https://www.hope.uzh.ch/scoms/article/view/j.scoms.2017.01.003
Koponen, J. & Julkunen, S. (2015). Theoretical principles of simulation-based sales communication training. Simulation and Gaming, April 19, 1-11. Link to publication: https://journals.sagepub.com/doi/abs/10.1177/1046878115579582?journalCode=sagb
Koponen, J., Pyörälä, E. & Isotalus, P. (2014). Communication Skills for Medical Students: Results From Three Experiential Methods. Simulation & Gaming, 45, 235–254, doi:10.1177/1046878114538915
Koponen, J., Pyörälä, E. & Isotalus, P. (2012). Comparing three experiential learning methods and their effect on medical students’ attitudes to learning communication skills. Medical Teacher 34, e198–e207.