Review (2/5): bad customer service
Received this arcitec at Christmas, for 30 days I thought what a great razor! For the last 30 days it will not shave at all. Called customer service and they suggested I purchase NEW heads. Do you need new heads every 30 days? Bottom line is customer NO service had no solution and did not offer to replace the heads. Factor in the cost of the heads before you purchase. I did replace the heads and now it works fine. Thanks Philips for all of your assistance.