Review (5/5): Incredible Customer Service  !!  Truly incredible.
We are loving are carport. We had a snow storm in Texas which was much worse that we have had in 100+ years. Several of our bungee cords broke. We contacted customer service at Brandline. JASMINE responded and immediately put replacement cords in the mail to us. Our inquiry was about how do we buy them. They just sent them out at no cost. My wife and I know that doing this cost them something and we said, "Please let us pay something" It took some convincing but Jasmine did finally let us pay something. Absolutely incredible!! Absolutely one of the best companies I have ever experienced. PS - This the only the 2nd time I have ever give a 5 Star Rating.