Review (5/5): BUYERS BEWARE!!
If you noticed, there are mixed reviews on this item. I can explain why.
I purchased one on January 29, 2014 and loved it! It's nice and thick and squishy soft with gel. It cools for hours.
BUT, I ordered a second one on February 1, 2014 and was very, very disappointed. It was skinny with very little gel. As a matter of fact, there was absolutely no gel on one half of it when it arrived. It hadn't leaked or anything, so it wasn't damaged.
The first one came in the box pictured on the product description. It's great.
The second one came in a plain white box and had a peel-off 'Made in China' sticker on the pad.
They were both Amazon Add-On items, but they came from different vendors and both were shipped by Amazon.
Big Fly Sports sells the good one, but the one sold by Shop Smart Online is a completely different item.
I've informed Amazon of this problem and requested that they look into this mess.