Review (5/5): Micro-Pedi did not work after 2nd charge but replaced
Received the product, charged it up per directions, it worked fine. I put it back on the charger and didn't need it for a couple of weeks. The directions are silent about leaving the product on the charger--I read the instructions carefuilly, and most products allow leaving them on the charger. The second time I tried using this Emjoi, Micro-Pedi, it ran for less than 15 seconds and then stopped. It would occasionally work for a few seconds but never more than 15 seconds before it would stop. If I turned it off and left it for several minutes and then turn it on, it would still only work for less than 15 seconds. I tried to return it a month and 5 days after the date of purchace and received notice from Amazon that the seller follows the Amazon policy of not accepting returns more than 30 days after purchase. This, even though the written Emjoi, Inc. warranty that came with the product states the warranty is for 1 year. I called the phone number on the warranty and left a message but did not get a call back. This is a rip off but if you want to try it, recharge it several times within 30 days of purchase so you can return (see policies) if it stops working.
2013-08-25 This is an UPDATE!!!!!! Micro-Pedi did call back within 48 hours. I explained what occurred to a skeptical but businesslike person who was persuaded that the product was defective and sent me another one. The new one works great. I'm pretty sure the first one had a defective battery from the get-go. Incidentally, I have a very serious cracked heel/foot callous problem because I surf and do laps for exercise. I have tried many, many products and this one is one of the two best I have ever tried. The other one, Microplane Brown Colossal Pedicure Foot Rasp I found on Amazon, is manual, with great blades that take a lot of dead skin off in a hurry but leave your skin a little rough. Micro-Pedi is second only to the other product at taking dead skin off--it does a good job at taking a lot of dead skin off--and has the added benefit of being able to smooth off the skin surface better than the other product.