Review (1/5): Customer first, with every single sale & shipment!
I don't normally feel the need to write a negative review- and trust me, this product is great- I mean $100.00 is ruinously expensive for this shampoo and conditioner. But I finally treated myself.
The conditioner arrived in the same box with the shampoo- in a bag only, with the pump already unscrewed and a whole lot of the product already leaked out into the aforementioned bag.
The shampoo was in it's own little box inside of the larger box that it was shipped in, not inside of a plastic bag. It did not have it's pump unscrewed, rather the entire life was slightly unscrewed and the shampoo had leaked out all over the bottle, the box and and packaging's entire insides.
What poor quality control and customer service- again, $100 worth of product in two bottles!!
Absolutely terrible presentation, shipping And quality control.
UNACCEPTABLE.
Learn to go above and beyond all customer's expectations- every single time you sell and ship a product.
Without customers- you have Nothing