Review (5/5): Beyond Awesome Customer Service
I have been on a hunt for a less chemical-laden shampoo for my toddler and when I found this product, I ordered the coconut scent. Unfortunately, I did not end up liking the smell of the shampoo after my son's bath was completed. I emailed the company to give them some feed back on my experience with the smell and the company went above and beyond, in my opinion, to try to help me find a scent I did like (which ended up being the vanilla scent).
The only thing I wish I could change was that the shampoo be tear-free, but I know that's just not possible without adding tear-duct numbing chemicals. For now, I'm just extra careful to not get the shampoo into my son's eyes. Overall, I love the lather of the product; it's very rich and leaves even my hands super soft after bathing my son.