Review (5/5): Excellent Product with Outstanding Customer Service
I have ordered a handful of products from Amazon, and I may have written a review or two, but I am compelled to write a review for this wonderful company. First of all, the product arrived early and was exactly what it stated it would be on Amazon. I had done hours of research on Retinol creams in order to select one I thought would be best without getting it from a dermatologist. This company provides an all natural (mostly organic) product with the highest amount of retinol available OTC. (Believe me, I checked, and even though others said their 2.0% retinol was the highest available, this has 2.5% retinol.) And it works quite well! I know Retinol creams often make your skin sensitive because they help remove the outer, dead layers. The directions told me to use sunscreen ALWAYS when I go outside, but because my skin seemed fine, I didn't use sunscreen. Well, this stuff works so well that my skin got quite red out in the spring sunshine right after I began using it. At first I couldn't understand why I looked so red, as I normally would not burn like that and I'd just started using this product, then it hit me. This cream was removing my outer layers of skin and that "virgin" skin was exposed to the sun. Silly me...I need to follow directions! So now, I continue to use this product, my skin looks better and better each week, and I slather my face in sunscreen before I leave the house. And, by the way, this company offers a full money-back guarantee if you are not happy with the product, which just added to my confidence in purchasing from Key West Health & Beauty. And, lest I forget, the company sent me a personal email following my purchase, giving me their contact information and asking me to contact them with any questions or concerns. They provide a superior product and back it up with superior service. What more could you want?