Review (5/5): Warranty replacement: what a difference!! MUCH BETTER
I wrote the review above. I finally decided that my original T870 had to be defective, so I followed Norelco's instructions and took it to a local dealer, who ordered me a replacement. What a difference!! My original one must have been some early production model that should never have made it to market. The replacement has a strong housing which doesn't deform. The motor is powerful, the noise is a lot lower (it sounds normal) and the performance is that of a powerful trimmer that is very capable. It trims very well, and the vacuum function works well, also. THIS IS THE WAY IT SHOULD BE. I can now very confidently and strongly recommend this trimmer. If you buy this trimmer, and find that its performance is the way I described it in my original review, TAKE IT BACK. Get a replacement. You'll then have an excellent trimmer with a useful vacuum feature.