Review (1/5): Product was delievered damaged and is not eligible for return after purchase
I would give this purchase a negative star rating if the system would allow it. I recieved the item today and one of the bottles was broken and the entire content was dried out. The shades are not as displayed in the picture. The lighter shaded are runny and the darker shades are way too thick to use.
Upon trying to place a return request, the product is listed as not eligble for return. But that was not the case when I first purchased it.
I am chatting with customer care since the last 30+ minutes and they (chatting with a 3rd executive) have no solution other than what is listed on the site 'ineligble for return'. Its not sure if damaged products are marked not eligible for return after a customer's purchase. Not happy with this experience.