Review (3/5): Terrible files, useful cases
*updated review* The company reached out to me a long time after I left this review to refund me for these subpar nail files. I was surprised since it was at least a full year since I had left the review. They did issue me a full refund so they get another star for good, but late customer service. But seeing how the review is really more for the item, not a company's customer service, I will not give this item more than 3 stars. Don't buy these nail files in the first place and you won't need good customer service. 🤷‍♀️
These nails files are terrible compared to other glass files. I used this on my very thick toenail and the textured part of the file came off like it was spray on texture vs actually textured glass. 2 stars for the cases that allow me to carry a file in my purse without worrying about it breaking. I used the case for my Germanikure file instead. The others I donated to a women's shelter. These were a *big* disappointment.