Review (1/5): Do NOT even think of buying the Norelco Arcitec or the Only Available RQ12+ Replacement Head!
Do NOT even think of buying the Norelco Arcitec. In fact, from what I now know, I would strongly recommend not buying any Norelco products. First of all, it is noteworthy to understand that Norelco has discontinued ALL service operations in the US and Canada. Can you imagine that your shaver's battery will need replacement in the next couple of years? Sorry, Norelco has NO OPTIONS for that replacement. I guess that works for them since they hope you will then buy a new shaver. You will also notice on the Norelco Architec shaver that the cord can NOT be inserted into the shaver, but only into the charger. When the battery can no longer be charged, it can not be powered by the cord either. Next, you will want to consider the RQ12+ Replacement Head. While the original Architec head shaves smoothly, fast and close, the new RQ12+ is poorly manufactured and has the following problems. 1. It has bigger holes and causes the shaver to actually jam on a thick 2 day beard growth. 2. The movable heads now have edges that protrude against the contours of your face and they will catch on your chin and elsewhere. 3. Shaves with this RQ12+ take longer. 4. Shaves with the RQ12+ are not nearly as close. Thankfully, I kept the old original head, and after suffering through the RQ12+ for a 45 days, replaced it with the original head that had 1 year of wear. Immediately, I noticed that the original head was smoother, closer and faster. There really was NO comparison! It is now clear to me that making cheaper products and offering no service is Norelco's new business model. I have spoken with their customer service reps twice and they simply take notes an apologize. They can offer NO remedies to my concerns, and only indicate the 'company line' that the new RQ12+ is "better". This is absolute baloney and, obviously, clear indications of just one more corporation that has been taken over by Greed and Deception. You have been warned!