Review (1/5): Using the Payroll feature is agonizing
Every year I buy a new QB Pro with Payroll. Every year dealing with Intuit is nearly impossible. All I want to do is apply the key that I get with the physical product to my payroll subscription. This particular year it took me three hours and fifteen minutes, comprising one chat and three phone calls, just to get my account squared away, and in the process we had a period where I couldn't log into my Intuit account, the service key they gave me wouldn't work, and I had to just hang up and wait for them to call me back... praying that they actually would, and that they'd be able to fix things. None of this makes any sense. It's wasting my time and costing Intuit a lot of money to have this process be this painful. I hate Intuit. Each year I have to go through this, and I dread it... it's on the top ten things that suck every year list, for sure.