Review (1/5): The packing was awful, and the pump does not work.
It is really hard to tell since it came encased in protective plastic which was coated with a significant amount of leaked shampoo. After I got it out of the gooey plastic bag, washed off the bottle, I then inserted the pump. Guess what, it didn't work, no matter what I did. However, the shampoo began to form around the base of the head of the pump, charming. It was a discouraging shampoo to say the least. I ended up using another product, whose pump worked. It was a waste of $10.50!!!! Even though I posted a review, the company emailed 2 or 3 times, anxious to here what I had to say. I told them the very same thing I said here. So......they offered me a coupon for my next order. I had made it clear that I wouldn't be trying it again. One time in the shower, washing long, tightly curled hair was enough of a bad experience for me. So then they told me the coupon was good for 6 months......interesting, since I don't need to deal with this now or six months from now. It remains a waste of $10.50! They also blamed the packaging on Amazon, a tad tacky.