Review (3/5): reduces feeling of puffiness
I don't think there are any creams that would make eyebags disappear. I just look for ones that would reduce the feeling of puffiness. For that, I'd give this 5 stars. But it does not reduce wrinkles, eyebags, etc., which is what it claims, so I gave it 3 stars.
I use it in the morning and in the evening, after washing my face.
It feels cool when applied, and doesn't cause any irritation. It also doesn't give me eye crusts. There is no smell. It doesn't have any bad interaction with my makeup either.