Review (5/5): Gave my 3 year old nephew a rash*** stellar customer service deserves 5 stars
With all the great reviews and the fact that this shampoo is supposed to be natural I thought I'd splurge and get this expensive shampoo/body wash for when my nephews visit. The smell is lovely, I'll give it that, but my nephew ended up with a huge, red rash on his belly after using it. He was even in tears because it hurt to touch. Maybe it's just him but this product did not work for us and I will not be purchasing it again.
***UPDATE***
I was contacted immediately by the company and offered a free, unscented bottle to try because another person had a similar experience. They believe it to be an allergic reaction to one of the fruit extracts. I have used common, non-organic products without problems but you never know how a person will react to something new. I appreciate the time and effort this company puts into its customer service so for that I give them 5 stars. The product didn't work for us but it seems to work for a lot of other families. I declined the free bottle because the boys like a scented bath before bed time but I'm impressed by the integrity of this company.