Review (1/5): Defective construction and Marketplace refund issue.
The masks just arrived and I could immediately see that half the mask was larger than the other half including the loop. This was also mentioned as a problem, in a previous review; but I thought I would take a chance. I applied for a refund stating that the mask was defective, which was immediately granted, and I was told, a refund would be made to the original payment method, 14 days after they receive the mask back.
I guess I am spoiled with using Amazon Prime, which notifies me immediately, the amount they will refund to me. And, best of all, , as soon as I deliver it to the post office or UPS, I am notified, both by text and email, in less than an hour, that the refund has been made to my credit card. I believe once it’s scanned at UPS or the post office...before it’s even shipped out, Amazon Prime returned the money to me. However this was an Amazon Marketplace sale!!! This item was listed for $18.99; the shipping was $4.62; and the tax was $1.95. Therefore the total was $25.56. So I don’t even know, if I will be notified
, what amount they will be returning to me , unless I go to check with my credit card account....which takes me a lot of time. I do not think I will use Marketplace again, if this is the way they function with returns. I am a 79-year, very old woman , who has been a Amazon Prime member since 2010.....almost only for shopping. I keep getting the reminders that I should use their videos :-)