Review (3/5): Pleasant for sinus headache, but pointless for eye bags. And catches my lashes.
I always have bags under my eyes, and they've gotten worse with age, so I'm admittedly a little credulous about trying out new devices to combat them. While this is cooling and pleasant to use (feels cool even when the room is quite warm, and even after several minutes of use), it has had no visible effect on my eye bags, or any other of my emerging old lady face issues (crow's feet, frownies, laugh lines).
I'm not one for elaborate beauty routines, though I'm willing for something that actually improves my appearance. This did not, so I'll abandon it except for the occasional sinus headache, for which I find it pleasant.
One thing to note, the arms of the frame that hold the roller on the smaller side stick out kind of far, and they tend to catch and pull my lashes if I'm not careful. It happened frequently when I began using it, but I figured out an angle to prevent. Might be something to watch out for if you have long lashes.