Review (3/5): OK for Occasional Cracked Heels
The first time I ordered this it did not work, Amazon swiftly replaced it with one that did. It does a decent job though I wish it had a little more power as it will stop/get stuck if you apply pressure. It will knock off the big stuff but wont really get down and grind off the stuff that needs to go. I would probably not buy it again and try something with more power. If you have occasional/seasonal cracked heels it will probably work but not if you have chronic/painful cracked heels.