Review (1/5): Be Carefull with Purchasing Oral B
I bought this professional care deluxe toothbrush because it was considered one of the higher end Oral B toothbrushes and it came with many attachments. What I didn't expect was that the unit did not hold up well at all. After 1 year the metal piece where you attach the cleaning heads became stuck and stopped working. When I called the customer service representative I was told that my unit could not be serviced because the problem resided in the base unit which they said could not be opened and fixed. Therefore even though I was in the warranty period they would not be able to service my unit nor give me a new one to replace the one I had. They absolutely refused to honor the two year warranty that comes with all their toothbrushes. The only thing they offered was a coupon for $10 off a new toothbrush. I'd say that's misleading and I would never have bought the unit with that kind warranty. As far as how the unit operated during the year I had it I found the toothbrush only worked well with the dual-action brushhead (very hard to find replacements), and all the other accessories are a waste of time and money. The tongue cleaner does nothing and the smaller head I found did not hold enough toothpaste to clean the entire mouth very well. I also found the charging very slow and the flashing blue light would be very annoying. Also the base and toothbrush would get very dirty if you did not clean it regularly. My final comment is I will never buy another Oral B toothbrush again based on how it cleaned my teeth and the poor customer service when it stopped working under warranty. I'm back to spending another $80 on another brand which I'll review after I've tried it for some time.