Review (5/5): It was not heating for me but she sent me a new one and it is working.
My daughter had one she loved so I told her I wanted one for my birthday. I was afraid to use it so by the time she was able to help me we noticed it was not heating up. It came to me defective. I thought it was too late but I reached out and she ended up sending me another one that is heating. She did what was right. I recommend this company. It wasn't her fault that one was defective.