Review (3/5): Nice but could be made better
This roller does indeed turn applying skin care products into a spa experience. Pop this baby in the fridge on hot summer days as a way to take your skin from tired to taut. Warm it up to help your skin absorb products more easily. It washes clean and doesn't absorb any of the products. The trouble comes from how it's put together. The metal caps that hold the rollers on each end of the wand/handle come off too easily. They aren't glued or crimped on, nor are the little metal caps snug fitting. Both ends where off when my roller arrived so I actually thought I had to assemble everything prior to each use. If I hold the roller up to where it's straight up and down, the roller that is facing the floor slides right off the handle. In a way this isn't a completely horrible thing since being able to disassemble the roller works better for travel. Just please be careful when opening your storage bag and pulling out the roller in case yours is the same way. If it were to fall onto a hard enough surface from a high enough height, the rollers could crack or shatter.
Aside from the poor craftsmanship, I do enjoy using this roller and not only for applying skincare products. Sticking the roller in the freezer for 20 minutes then using it on my face and neck when I am suffering from a migraine is a godsend. I recommend having two so that you can use one to battle your headache while the other one cools down. The rollers hold cold (or heat) for several minutes, and can be wonderful tools to help relieve pain from stuffed up sinuses as well as headaches. The little gua sha tool that is included is also wonderful for more than applying skin care products. Chilling the gua sha before use can help treat puffy eyes, headaches, small bruises, mosquito bites, foot massages, and so on. Both this and the roller are completely smooth - no rough edges or bumps.
Also included are a black velvet bag for storage, a handy booklet showing how to use both the roller and gua sha, and a hand written note thanking me for my purchase which is a really sweet gesture. All-in-all the tools are nice products, but for the price you'd think the manufacturers could afford glue to keep the rollers on the handle.