Review (4/5): Very Good Product
I have been using this product for about 8 weeks and must say I do think this is a very good addition to the Neutrogena line. I did not find the pads overly abrasive. Like anything of this nature you need to experiment to see just how it will effect your skin. The applicator does have two speeds so you can experiment. My skin does seem softer and brighter and I am pleased enough to purchase refill pads.
I have had the same problem with the replacement pads not being offered in our local stores. There is an alternative available in some stores which offers a soft sponge applicater that can be used with the applicator that comes with the kit but I did not find this as beneficial as the disposible pads offered with the kit. I will get the original pads here if necessary until our local stores start to stock them.
Overall I liked this product and will continue to use it.