Review (5/5): Updated - Great company to do business with
My hair device malfunctioned shortly after I bought it. Instead of going to the company with my complaint, I trashed it and gave the product a bad review. I did not do the review until well over a year after I bought the product when I was cleaning up my Amazon email. To my amazement, a company representative (not a robot) emailed me shortly thereafter to apologize and try to right the situation by sending me another one. Not only did they email me, they had to email me several times before I took notice and responded.
The company obviously cares deeply about giving their customers satisfaction and honest value. If this company has anything I need or want to buy, I will try to buy it from them.
As for the product itself, I really liked it a lot, as it is one of the few of its kind on the market. It works great for my shorter hair. I am super happy that they sent me another one! Thanks!