Review (4/5): First one didn't work on arrival; second one works fine
Edit: The company emailed and asked if I liked the product and I told them it was broken on arrival and I was sending it back to Amazon. They offered to send me a new one for free with some additional foot cream. I accepted and the second one came in and works perfectly. They stated they never resend returned material and eluded to Amazon being the culprit. Not sure who to believe but I got the product and am happy with this one so I doesn't really matter in the long run I guess.
Initial review: POC. The factory seal was broken upon arrival and the thing didn't turn on once I put batteries in it. Checked battery placement and switched batteries to verify. Someone else probably returned it because it didn't work and they sent it right back out to me. Returning. Initial rating: 1 star.