Review (1/5): Expensive replacement filters, horrible service
I installed this system when I remodled my kitchen, and it's been the bain of my existence ever since. I've had to adjust, tweak, and reinstall it so many times it's not funny. The replacement filters are expensive, and seem to increase in price every time I have to reorder. Plus, their customer service sucks! In order to save a few bucks I signed up for their auto-shipment program--at which point they waited a week to ship out my order! So wouldn't you think that since they sat on the order for a week they oculd at least ship it out overnight? NOOOOOO, of course not--that might look like they cared!
Frankly I'm ready to just go back to the Brita pitcher.