Review (5/5): Awesome Customer Experience
I just got my cap. I've been waiting all weekend to try it out. The design is nice and it fits well. Unfortunately it doesn't get hot enough! I have it on high and it's not very hot. The high temperature feels more like low to medium. My hair is thick & curly and I need the heat to penetrate all the way through.
Update: After my initial review, the seller reached out to me. They were able to do an exchange to determine if the 1st cap was defective. Unfortunately it was still not as hot as maybe I would have liked it, but it did generate good heat. I am scoring it a 5 because the cap did fit over ALL my hair. I liked the design and the long cord allowed me to plug it in and sit comfortable while wearing it. Other reviews asked about feeling the heat in the back. I was able to feel the heat on the inside pretty much all over my head. It is not hot to the touch so you don't have to worry about burning yourself.
The customer service was AWESOME.