Review (4/5): good trimmer.  can someone help me?
This beard trimmer ([[ASIN:B000UCBFKW Norelco T980 turbo vacuum beard and moustache trimmer.]]) is very fine, and I have no complaints at all about it's use. It takes a little learning, but is otherwise great. I bought it through Amazon, in late October 2007.
I do have a problem. The catch basket for the vacuum is falling apart when I remove it. Now, that's no big. It's a very light and fragile basket. So I contacted Philips Norelco today to buy a couple of backup replacements.
Norelco not only DOESN'T sell any, they WON'T sell any. The best they will do is send an RMA to replace the entire unit. I told them that's just damn nuts, and I don't care if they're willing to do it.
So, what I'm asking, has anyone else had this problem? How did you fix it if you did? I'm thinking that it wouldn't take much to glue or otherwise fix the thing. Just wanted to see if anyone else had any ideas.
Why don't I just take the new, free unit? Because the idea of replacing an entire damn unit because one little plastic part is just stupidity, and I'm not in the habit of encouraging that. Sure, some bean counter some place decided that if they didn't have an inventory of spare parts, they could save money. Yeah, right.