Review (5/5): Quality control anyone?
**UPDATE**
Mike at Royal Shave quickly responded to my complaint and shipped me a replacement strop! The new one is an amazing product, I can't stress that enough. I couldn't imagine finding one with better quality or workmanship and should last many years with proper care.
This still doesn't explain how the first one slipped through the cracks, but the customer service provided was commendable in rectifying the problem.
I just unboxed the strop and there is a thumb sized gouge taken out of the rough side of the leather, the leather remaining feels paper thin and has caused a dull spot on the stropping side. This is an unused strop and is unsatisfactory for for the price paid. Not sure if it will effect the ability to hone my razor, but will undoubtedly reduce the longevity of the product.