Review (5/5): Great wipes and Great customer service
This will be a bit longer so my apologizes offhand.
1) These wipes are great! They have a smell that's tolerable and isn't too overwhelming. As a guy, I love how I can just take this out after a quick workout or something else and just wipe myself quick. And if it's cold out or something, I can just pop it in the microwave for a couple of seconds and it's hot. You literally only need 5-10 seconds to heat this thing up, although it doesn't last for long, it's enough to wipe up quick.
2) Considering these come in a 30 pack, it's good for once a day or if you space them out, it gives you extra on the days you need it. Ideally they are good if you simply don't have time in a day for a quick shower but still want a clean feeling but as said previously they are good after a work out also.
3) They are quite large and stay wet long. Compared to other brands and types, these just last longer. They don't rip or tear easy and stay wet. That has to be my most loved thing about this product is that they are large and stay wet long on top of the pleasant smell they bring. The smell of tea tree may not be to everyones liking to your mileage will vary.
Now onto the part about damaged or missing items. I had previous orders that went smoothly, while the last one had 2 missing and wasn't shrink wrapped. It should be noted that the customer service from amazon was helpful in allowing either a partial refund for the two missing or returning and replacing it. I opted for just a refund but wanted to provide feedback for it. The seller went above and beyond the scope of the situation and even gave insight into their product and how it is shrink wrapped at their location before being shipped to amazon. So in the end, the problem resided in amazon's fulfillment center. I did call and offered additional feedback and amazon was good about it. Mistakes do happen after all and nothing is perfect but I wanted to shout out to the seller because often times we often take the first step to lash out at them when something goes wrong and they get the blunt end of the deal even if it is amazon's fault and not theres. Just the fact that the seller was super helpful and went above and beyond even though it wasn't their fault, gave them a five star in my book and a customer stamp of approval for their product even though they already had it before this one small problem.
Kudo's to the seller and keep up the great work on your product. I hope to see these one day come in a tub or some sort that's refillable at a cheaper option :)