Review (4/5): Good product, bad customer service (Almay not the seller).
I really want this on subscribe and save but Amazon only has a couple shades available. :( anyways a few years ago my skin became super sensitive and Almay consistently puts out products that don't bother my skin. This has pretty good coverage and you can build it up. I am rather happy with it. That is the only reason I am not giving it 3 stars. Here is my problem. I am colorblind and finding makeup that matches my skin by myself is a nightmare. For those of you who do not know colorblind is where we have a cone that is low in color which also affects other colors. We do not see in black and white. My green is low sometimes making certain greens look like a light version of goldenrod copy paper or as I say 1970's gold. Yuck... Anyways this affects how I view other colors and I cannot match makeup well. Certain shades will appear the same leading me to believe I have a match until someone (usually my cousin) points out my makeup looks ridiculous. Let me mention my cousins call me "educated" colorblind because most of the time I know how to compensate for color deficiency. I know color theory well. I wrote Almay about the problem because my only alternative was to drag my cousin to the store and have her "sample" shades. I am sure other customers and the store does not appreciate this so in the end I have tons of money wasted on the wrong shades. I know this happens to people with normal color vision but multiple that by 5-10 times you have done that and that describes my experience. Anyways I thought I'd write them and ask as Covergirl used to sell a 3 pack sampler of similar colors so you could find your perfect shade. The reply was to purchase full size products. I thought this lacked empathy as I wasn't writing to get free products. I was writing to find a resolution that would result in me being a long time customer. I don't think them going the extra mile to send something mini even if I had to pay was asking too much from such a large corporation. This leaves me felling like I should rate them 3 stars. While I remain a loyal customer they don't care about me. :( I wouldn't have minded paying for some sort of samples, but I guess they rather keep taking my money while I experienced trial and error finding a shade. Now while my cousins have not compared my makeup to mud since using this shade I haven't exactly had them inspect it closely for me after applied. I will ask to get a final opinion. The smart shade does not provide adequate coverage or I would go that route. I have that product also for lazy days. I rate the product a solid 4 stars for being a good product especially on super sensitive skin, but I rate the company 0 stars for not even considering people like me. They got my money so I guess they're happy. Still let wondering if this is the right shade for me.. *sigh* still holding on to the heap of bottles because I paid good money for it. Anyways I am leaving this review here because this is where I am going to order and the price looks very reasonable. Now if I could find the perfect powder... Btw their concealer sucks. Just use the foundation to build coverage and save your money. I will update after I get some more opinions on if this shade is for me. Gawd I hope it is. I can't keep spending all this money, and because of my skin conditions I absolutey have to wear makeup when going out so I don't feel like people are staring at me.