Review (5/5): After 30 Years of Electric Shavers This One is Tops
I've used electric shavers for a long time. Some were good (gave a close shave) for me, some not (I have a medium weight beard with light brown hair color). Although I never experienced much discomfort with electric shavers, starting about two years ago it was, for whatever reason, becoming a constant problem. I was getting a constant neck rash no matter what shaver I used. I saw this shaver, tried it and love it.
The closeness of the shave is as good as I got from a prior Norelco Quadra, and I thought that was the best I had had from electric shavers. I use the Nivea lotion and I have had absolutely no irritation since the day I started using the shaver. While it may, as some reviewers have noted, take a little longer to shave then with a razer, I have not noticed any increase in shaving time over prior electric shaver.
I did run into one problem with my first shaver. A small plastic part became dislodged (the part where the lotion comes through when you push the pump) and try as I might, I could not reconnect it. I contacted Norelco service and they directed me to their service center. Although it took too long (about 6 weeks), they sent me a brand new shaver without cost, which I've used ever since without incident.
If you suffer from any kind of shaving irritation, I highly recommend this model.