Review (5/5): Customer Service is Great
I'm not too happy with the consistency of etching on these plates. The designs I really wanted (mostly the tribal ones) aren't etched well and don't pick up evenly. I've used three different stampers (which will pick up images from my other brand plates) and haven't gotten a good pick up. Some images work (the small ones) and some don't (ones with broad lines or large fill areas). I use the Konad brand stamping polish, which is great, but based on my experience with these plates, I'm not sure if I'll order from this brand again.
Nov 8, 2015 Update
A customer service representative contacted me about my plates and put a replacement set in the mail. I'll update this once I receive the new plates and test the images.
Nov 13, 2015 Update
I received my replacement set in the mail yesterday and I tested them and they stamped much better! The ones I actually had an interest in stamped beautifully (the tribal plates). I used my Winstonia stamper and the images picked up the best on that one. I'm very happy with their customer service to fix my issue. Am happy to say I will now try other plates from them--their blogger collaborations look great and I can't wait to add some to my collection.