Review (2/5): Disappointed, malfunctioning item... Review with Update
[[VIDEOID:5ff570231868c3ee726cb2ecbc6abd40]] I wanted to love these. Today is 3/9/21 they arrived 3/8/21. When I press down for the heat to decrease, it automatically goes back up to the highest setting by itself. It switched from Celsius to Fahrenheit when I try to turn the temperature down. The temperature does not change from 450f/230c. So they’ll go back.
Update:
My initial review of the product was one star. However, the company contacted me, apologized for the difficulty I had with the product and provided me a $20 gift card to find the curling irons that works best for my needs. Although I was not pleased with the product, the customer service and response from the owners was fast, professional, and efficient. So I changed my rating to reflect the customer service aspect of my purchase. In todays environment good customer service is hard to come by.