Review (3/5): Hair is soft and natural looking, but didn't get the amount stated in the description!
I really like the hair, however I didn't get 8 packs/96 strands as the description says, I only received 4 packs. I contacted the seller and was told that they were put in 4 packages, each pack include 2 bundles, and each bundle is 12 roots. I pulled each bundle out and counted the strands, because it really didn't look like it was a total of 96 strands. once I counted all, I found that I was short 18 strands because there was only 78 strands total. I contacted the seller again and informed them that I really like the feel of the hair and want to try it, but do not have enough for a full head. They advised me to contact customer service via the info on the flyer included in the package. When I did that, they informed me that I have to write a review to get the extra hair I need. I really feel that I shouldn't have had to do that, considering I didn't receive the amount I was supposed to. But considering I like the hair and want to try it out, I'm writing this review and hopefully they'll fulfill their promise of sending me more hair. If not, I'll be returning it for a full refund and go with another brand!