Review (5/5): Great Consumer Support
They were kind. They sent me a replacement because the device wouldn't work properly pass level one. If I set it to a higher level the device would either automatically go back to level one or it would turn off after 2- 3 pulses on higher levels. I later noticed that the device had a crack at the edge of where the light pulses come from. Thats probably why it didn't work.
Results: I've only used the device 3 times on unwanted hairs and I've notice that the hair has been growing back really slow. I'm happy and excited. I have felt a slight sting when using it on my coarse hair, but I wouldn't consider using it painful. The slight sting only last a second, its not an extreme pain. All I feel is warmth when pulsing hairs that aren't coarse.
I don't know anyone who wants to permanently remove hair, but if someone comes along I''ll definitely recommend this and rebuy it.