Review (5/5): Great product
I'm adding to my original review and changing my rating for the following reasons:
After I had posted my rating I received an email from the company stating that we're willing to replace my defective item at no charge as they wanted their customers to be completely satisfied. I cannot express how wonderful it felt to know that a company cares about their customers! They informed me when the replacement had shipped and sent a tracking number. The item came within a week and is in perfect working order. I am completely satisfied and would definitely order from them again.
I actually love the way this curls my hair with such soft waves. I couldn't give it 5 stars because after unlocking the straightener only once the lock broke so order to use it I had to use a ponytail elastic to hold it together.