Review (1/5): Awful product. Either the formula changed or they are selling old product. Not the same as before.
I have been using this product for more than ten years. Started to buy it from Amazon just one year ago more less.
This used to be an amazing product with the strongest hold I've seen. But for the last two orders (2 packs of six), the received product has been awful. The gel has a yellowish colour with a very bad consistency to the touch. It's even hard to press it out from the bottle. When you spread it in your hands before applying it to your hair, it makes uneven lumps and spreads awfully when applying.
In the last order, only one bottle from the six was perfect. This tells me that either the production process of Biosilk does not follow the quality assurance procedure they used to have; or the seller somehow gets an old product which further on sells to the final customer.
As mentioned, this is not an isolated situation. Two times in a row. And I can read that some other customers have the same situation.
Regarding the good reviews; either they are new customers who does not know how the product should look and feel or I don't know what's going on. But this also makes me feel very sceptical about the reviews that I now see in Amazon.
I would like to hear either form the seller or from Biosilk what's the deal with this and what explanation any related party has to offer.