Review (4/5): the white caps come off very easy, even when you are not using them
As previously written by other reviewers, the white caps come off very easy, even when you are not using them. Plus they do not hold my twisted hair in place very well. I regret buying this.
The customer service experience with this seller has been beyond wonderful. They are responsive and stand by their product. Even if I am not satisfied with what I bought, their service has been excellent.