Review (3/5): Would like replacement not a refund.... Lock mechanism faulty
Locking button broken out of the box. So it would not stay locked to use as a curling brush. Attempted to request a replacement from the return/ replace option in my order section of the app, but it won't give me the option of a replacement. It seems like I would like the product....Used it holding it closed, didn't tangle in my hair or feel too hot even on the hottest setting. Trying to figure out how to get a replacement vs a refund.