Review (5/5): Seller has great customer service
EDIT to my previous review:
Seller is not a third party and was able to rectify the situation immediately. I received a new set and it works just like the ones I had purchased through my hair dresser at her trusted salon. I still don’t know what the “shelf life” is on these or why the last product was defective but it sounds like it was a one off. I would definitely buy again, especially knowing that this is sold directly from GK Hair and not a third party. They were polite, efficient, and quick to resolve the issue. Thank you!
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(Old review)
I only wash my hair 1-2x a week and have keratin treatments regularly. I’ve used this product before and it seemed to work well in the past. My salon was out of stock so I decided to purchase online through Amazon and at first I thought maybe it’s just me. Used it. My hair felt different, coarser almost. Tried it again, and noticed the texture of the shampoo liquid itself was clumpy. Tried it a third time, again I don’t wash my hair often, so I wanted to give it a fair shot. Nope. Still left feeling like the bottle itself was old of expired. Nothing like the first time I purchased it at the salon I frequent. What a let down. .