Review (5/5): Excellent product!
When I first used this shaver there were a few things I had to learn. It's quiet -- so quiet, I thought it wasn't working properly. Second, you don't have to press hard to get it to work -- just keep passing it over any area of your skin requiring extra attention and it will do the job. Third, the lotion/gel samples make the shave live up to its name of Cool Skin -- no razor burn whatsoever.
I have two issues with the shaver. First, Norelco still has one of the most inconvenient methods of cleaning I've ever seen. Every few days you need to disassemble the blades from the discs holding them and using a brush (I use an old toothbrush) to get the old hair out of there. Rinsing it under water doesn't do anything but remove the stray hair stubble in the head itself.
Second, the refills are difficult to find. They are relatively expensive in most sources (including here at Amazon) but are available at the world's largest retailer in a box of 5 for $4.94. I find they last about 10 days if you don't go crazy pressing the button for lotion. I also find the lotion much better than the gel. When I shave at home, I just use regular shave gel with it to preserve the expensive cartridge-based lubricants.