Review (5/5): so fresh and so clean clean
This is my first experience using Wen, and it has been a good product for me. For the most part, I have only really used it in place of my regular conditioner (so, I wash and rinse with a shampoo, and then use this as conditioner and leave in my hair for a few minutes before rinsing). I didn't fully understand its use as a "cleansing conditioner" until I had been using it as just regular conditioner for awhile, so I tried that and had good results with it, as well - my understanding of it being a 'cleansing' conditioner is that you can use it in place of shampoo, as well. So in instances like that, I use a couple pumps and work it through my hair, rinse, and then use it again for conditioner. I wasn't sure that I would like this method, but it actually left my hair feeling just as soft and clean as when I use regular shampoo, so I think this method works as well.
The sweet almond mint scent is pleasant and refreshing, though.... it does kinda smell like toothpaste. Not a bad thing! Just something that might throw you off with how one might normally associate that scent.
I also don't fully understand the amount recommended per use - my bottle indicated that I might need 18-24 pumps per use. Well, that is above and beyond anything close to what I actually need. I have shoulder-length, somewhat fine hair. I've only used between 3-6 pumps per use, and it has been plenty. I would think that 18-24 pumps would be for VERY long/thick hair, but also, would result in burning through a bottle in just a couple showers! Personally, I am quite satisfied with just a couple pumps and using it instead of other conditioner, and then using my other (cheaper) shampoo, for equally good results. My hair always feels soft, clean, and light after using Wen.