Review (5/5): Great little hairdryer
[[VIDEOID:75ed2e8f35c4ef9770319f32bf2ce26e]] Final update: This is a great lightweight hairdryer. I have waited to update my review until I could actually use it myself and compare it to my full-sized Ionic dryer. It works much better than most travel-sized and is not loud and shrieky like most. I used the reducer for my hair and it dried almost as fast as my full-sized one. The seller was most accommodating with a replacement when the first one was found to be defective. If for some reason you get a "lemon", please give them the opportunity to make it right.
I purchased this for my mother, who is 86 years old. It was delivered in mid-October. She uses it once or twice per week, so probably around 10 times. It overheated, burned her hand, turned itself off and won't start again. We're past the 30-day return window. Amazon customer support was accommodating but referred me to the seller. I have contacted the seller to see if they will remedy the situation. If they do, I'll update my review. For now, I'm extremely disappointed in this product and thankful my mom wasn't injured more severely.
UPDATE: the seller has shipped out a replacement unit, which I opted for since so many of the other reviews were good. I'm assuming we just got a defective unit. I'm attaching a short video that shows my mom turning on the hairdryer and while it doesn't start running, it DOES start smoking. You can also see it immediately starts smoking. I'm hopeful the new unit will work as expected, and am grateful to the seller for working to remedy the situation for my mom.
UPDATE #2: The seller (VICOODA) replaced the defective hair dryer. THANK YOU! I've updated my rating from one to three stars because we are still tentative. I was with my mom the first time she used the dryer; it never heated up, stayed cool. She's used it since and said it "heated up just fine, not too hot, but as expected." Again, we really appreciate the seller's quick response and action.