Review (3/5): Delivery was a hassle, product was as described
I was very disappointed that even with Amazon Prime this took a week to get delivered. Twice they said the carrier had instructions to hold off on the delivery due to me changing the delivery, but this was not true. Contacted seller and they pawned me off to contact UPS. They did give me a 5 percent off coupon on my next order, but there won't be future orders. UPS never made contact with me once. Then on the day of the actual delivery they said it couldn't be delivered and sent it to my local UPS store (which I never requested). I drive down there, stand in line (since they only allow two customers in store at a time) and then the cashier has no record of it being there. They look up the order and cannot find it in the computer. I show them the email, they take my ID and go look for it and finally find it. It's in a bag/envelope with no padding. When I open it, it's wrapped in a bag to avoid spilling, so that's good, but the bottle is all dented. Luckily, it still sprays. They should put it in a box and protect their products better with quality packaging considering it's a liquid spray in a metal bottle that dents easily. Anyway, I like the product itself as you can tell it's quality peppermint from the tingling sensation you get from it on the skin. It's a good smelling product and has a cooling effect as promised. I will just buy this in person from a retailer next time to avoid the shippin hassles.