Review (4/5): Elitepad turns off when using case - but, company replaced
I'm back to edit my original review from about a month ago. I originally purchased the purple case, and this was my comment at the time:
"I was really happy with the color and quality of the case, but every time I slide my new HP Elitepad into the case, it turns off. If I pull the tablet out an inch, it turns back on. But, it will not stay on if it is fully in the case. Disappointing."
Someone from the selling company contacted me after posting this, and replaced it with a duplicate black case that does not have this same issue and works great. I was really impressed that they went out of their way to resolve the issue. I just figured I was out of my money and the case would go into the trash. I'm upgrading the review from 1 star to 4 stars just because their customer service surprised me (pleasantly) so much!