Review (4/5): Marketed To Work For Dyson, Update/Edit
I am writing this review as an edit to my original review. Upon receiving my first snozzlepro, I encountered repeated instances of it slipping off of my dyson smoothing attachment as well as my attachment falling off of my dyson, along with the snozzlepro and Xtava Black Orchid. I prefer my dyson for its faster drying time on my long, thick hair and its ability to better fit into luggage for travel. I love the xtava diffuser, but could not use it on my preferred hair dryer. The snozzlepro seemed the perfect solution, but the issues with slipping off or popping off during drying presented an inconvenience to drying. After my initial review, Val was very responsive and helped me to troubleshoot the issue, and then sent me a fresh snozzlepro as she explained rare instances of snozzlepros production defect/not properly and tightly fitting. Upon receiving my replacement, I am pleased to find that the fit is indeed tighter , and after two drys [it takes me 30 minutes +/- to dry my hair with the dyson, so roughly 1 hour of usage] I have experience no popoffs or slipping as I did with my original purchase. It is a great experience to work with a producer/company who takes the time to directly address one individual customer's concern and troubleshoot then fix their issue. I am grateful for this level of customer service in a market where customer satisfaction receives little- if any -concern or attention after the sale is secured. And, as in my original post detailing the issues I was encountering, I still believe this product is a genius solution to make a cult favorite diffuser accessible to more curly heads.