Review (5/5): Just one problem
I love the shampoo and the conditioner, but the pump on the bottles is just the worst. Fortunately, many years ago I was able to use the pump from the old bottle. I just keep using the old one in the new bottles. I have discovered this time that after wiping the shampoo off the pump tube, that if you hold the big part of the pump tightly (under the cap part) and then twist the pump nozzle it will pop up. It just won't do it in the bottle.