Review (1/5): Helen of Troy 1514 Brush Iron, White 1 1/2" Barrel, Product Received, Disfunctional
I've only used this product twice within a couple of months from purchasing, and the heating element already went out. I purchased it January 8, 2015, and as of today, February 24, 2015, I am not able to replace for a new one The deadline for returns and replacement was February 14, 2015. I used the brush iron yesterday, and during the middle of using it, the heating element quit working. I unplugged it, plugged it back in, turned it off, then back on, and a little heat came on, but not hot enough to curl my hair. Therefore this product is of no use. I would like to have a reconsideration in replacing the brush iron for a new one.