Review (4/5): Nice chair but. Shipping was a nightmare!
Problems with shipping, partial order left at roadside in snow, remainder of order arrived later but also left at roadside.
Chair was fairly easy to assemble but electrical connector for airbag pump was left unplugged so I had to remove cover to power supply and figure it out myself. Manual is not very helpful for troubleshooting. On initial tryout of chair found even the lowest strength setting to be way to forceful, even painful at some points during the program, however after some time it appears (or I got used to it) to have lessened in intensity. Overall now that the chair is broken-in I am mostly satisfied with it. I had owned a $3000.00 Panasonic massage chair in the mid 90's that was far superior so that is what I am comparing it to.