Review (4/5): left red scratch marks on me
Really don't like using this brush. It might be good for other people, but the long curved handle actually made it more unwieldy to reach every part of my back. But the part that really made me dock stars is that, somehow the way the bristles (which are soft) rub on the plastic nubs (maybe they aren't finished smoothly?) left red scratch marks on my back and arms! I'm not cool with that. I gave 1 extra star because it seems to be constructed well, in comparison to the other two brushes I have used. However, this is the only one that actually left red scratch marks on me.
edit: Although the product did not work out well for me, the customer service was very outstanding and pleasant to work with. They contacted me and offered me a refund. Upping the stars for great customer service experience, but given that it was not the right brush for me (maybe my skin is more sensitive) leaving just one off.