Table:
|  | Twelve months ended December 31, |  |
| --- | --- | --- |
|  | 2019 | 2018 |
| Services | $59,545 | $64,476 |
| Software and other | 3,788 | 5,073 |
| Total revenue | $63,333 | $69,549 |
Paragraphs:
Disaggregation of Revenue
We generate revenue from the sale of services and sale of software for end-user software products provided through direct customer downloads and through the sale of these end-user software products via partners. The following table depicts the disaggregation of revenue (in thousands) according to revenue type and is consistent with how we evaluate our financial performance:
Revenue from Contracts with Customers:
Question:
What was the percentage change in total revenue between 2018 and 2019?
Answer: ($63333 - $69549)/$69549  = -8.94