Table:
| Years ended August 31, |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| (in thousands of dollars, except percentages) | 2019 (1) $ | 2018 (2) $ | Change % | Change in constant currency (3) % | Foreign exchange impact (3) $ |
| Canadian broadband services | 1,294,967 | 1,299,906 | (0.4) | (0.4) | - |
| American broadband services | 1,036,853 | 847,372 | 22.4 | 17.9 | 37,433 |
| Inter-segment eliminations and other | - | 126 | (100.0) | (100.0) | - |
|  | 2,331,820 | 2,147,404 | 8.6 | 6.8 | 37,433 |
Paragraphs:
REVENUE
(1) Fiscal 2019 average foreign exchange rate used for translation was 1.3255 USD/CDN.
(2) Fiscal 2018 was restated to comply with IFRS 15 and to reflect a change in accounting policy as well as to reclassify results from Cogeco Peer 1 as discontinued operations. For further details, please consult the "Accounting policies" and "Discontinued operations" sections.
(3) Fiscal 2019 actuals are translated at the average foreign exchange rate of fiscal 2018 which was 1.2773 USD/CDN.
Fiscal 2019 revenue increased by 8.6% (6.8% in constant currency) resulting from: • a growth in the American broadband services segment mainly due to the impact of the MetroCast acquisition which was included in revenue for only an eight-month period in the prior year combined with strong organic growth and the acquisition of the south Florida fibre network previously owned by FiberLight, LLC (the "FiberLight acquisition"); partly offset by • a decrease in the Canadian broadband services segment mainly as a result of: ◦ a decline in primary service units in the fourth quarter of fiscal 2018 and the first quarter of 2019 from lower service activations primarily due to issues resulting from the implementation of a new customer management system; partly offset by ◦ rate increases; and ◦ higher net pricing from consumer sales.
For further details on the Corporation’s revenue, please refer to the "Segmented operating and financial results" section.
Question:
What caused the decrease in the Canadian broadband services segment?
Answer: a decline in primary service units in the fourth quarter of fiscal 2018 and the first quarter of 2019 from lower service activations primarily due to issues resulting from the implementation of a new customer management system; partly offset by ◦ rate increases; and ◦ higher net pricing from consumer sales.