splevine/dstc11-intent huggingface dataset:
Customer (insurance): yeah I subscribed to a policy with Rivertown and I think you could be of great assistance in helping me to reset my password?
Intent: ResetPassword
Customer (insurance): Yea Charlton....since I have you online. I would allow you help me recover the password from your system.
Intent: ResetPassword
Customer (insurance): yes I have an existing policy with Rivertown and I was wondering if you could help me with an upgrade from my current home preferred?
Intent: ChangePlan
Customer (insurance): I subscribed to a policy with Rivertown and I think you are in a position to help me reset my password?
Intent: ResetPassword
Customer (insurance): yes I have an existing policy with Rivertown and I was wondering if you could help me to create an account.
Intent: CreateAccount
Customer (insurance): #mhm I want to shop a complete auto policy.
Intent: GetQuote
Customer (insurance): yes I subscribed to a policy with Rivertown and I think you could be of help to reset my password?
Intent: ResetPassword
Customer (insurance): yes I have an existing policy with Rivertown and I will like to upgrade it and i was wondering if you could help me.
Intent: ChangePlan
Customer (insurance): Hello, I want to reset my online account password.
Intent: ResetPassword
Customer (insurance): Hi. I've been trying to reset my online password. I tried so many times that I got locked out! I need to -
Intent: ResetPassword
Customer (insurance): yes I subscribe policy with Rivertown and I think you could help me to reset my password?
Intent: ResetPassword
Customer (insurance): Yes i have an existing policy with Rivertown and I was wondering if you could help me get my proof of insurance.
Intent: RequestProofOfInsurance
Customer (insurance): Yea....I wish to upgrade my existing plan so I was wondering if You would be able to do that for me.
Intent: ChangePlan
Customer (insurance): yes I have an existing policy with Rivertown and I was wondering if you could help me get my proof of insurance.
Intent: RequestProofOfInsurance
Customer (insurance): Okay, right so I've got an automobile policy with you now and I have decided to add my pet to my insurance package.
Intent: EnrollInPlan
Customer (insurance): Yea....since I have you online. I would allow you help me recover the password from your system.
Intent: ResetPassword
Customer (insurance): Okay, right so I've got an automobile policy with you now and I have decided to shop a pet basic insurance to it.
Intent: GetQuote
Customer (insurance): yeah, I had a few questions about a Petcare policy. You offer that right?
Intent: GetQuote
Customer (insurance): So do you think you could email me that policy strategies if I give you my email address right away?
Intent: GetQuote
Customer (insurance): Hi, I want to cancel my insurance plan.
Intent: CancelPlan
Customer (insurance): Hey, Jessica. I managed to lock myself out of my account and need to reset my password.
Intent: ResetPassword
Customer (insurance): Hi, good morning. I want to cancel my insurance plan.
Intent: CancelPlan
Customer (insurance): Yea Kate....since I have you online. I would allow you help me recover the password from your system.
Intent: ResetPassword
Customer (insurance): Yes I'm trying to reset my online password, I created a I forgot my password and I'm trying to pay my bill online.
Intent: ResetPassword
Customer (insurance): Oh, you may as well do it all.
Intent: UpdatePaymentPreference
Customer (insurance): Okay, I will like to have one of the plans for my new home.
Intent: EnrollInPlan
Customer (insurance): With the informations I have here I will opt-in for basic automobile, home preffered and petcare basic.
Intent: EnrollInPlan
Customer (insurance): #wow...Which one is that?.....I need to pick the better one.
Intent: ChangePlan
Customer (insurance): -huh I would like to upgrade to the basic preferred policy plan.
Intent: ChangePlan
Customer (insurance): Yea...since I have you online. I would allow you help me recover the password from your system.
Intent: ResetPassword
Customer (insurance): yes I would like to report a double billing on my account.
Intent: ReportBillingIssue
Customer (insurance): I would like you to reset the password from here.
Intent: ResetPassword
Customer (insurance): yes I subscribed to a policy with Rivertown and I think you could be of help to me out to add up to my current policy.
Intent: EnrollInPlan
Customer (insurance): yes I have an existing policy with Rivertown and I was wondering if you could help me to add up to my existing policy.
Intent: EnrollInPlan
Customer (insurance): yes I have an already running policy Rivertown and i want to change my current plan and I was wondering if you can help me to solve my last name spelling issue?
Intent: ChangePlan
Customer (insurance): #Uh, yes. I want to add my son to my auto insurance plan.
Intent: AddDependent
Customer (insurance): Okay, right so I've got an automobile policy with you now and I have decided to shop my home insurance.
Intent: EnrollInPlan
Customer (insurance): yeah, I had a few questions about a homeowner's policy. You offer that right?
Intent: GetQuote
Customer (insurance): #mhm I want to shop a complete auto policy Ma.
Intent: GetQuote
Customer (insurance): #mhm I want to shop a complete auto policy sir.
Intent: GetQuote
Customer (insurance): I wanted to set up an account, but I couldn't figure out how to do that on your website.
Intent: CreateAccount
Customer (insurance): Okay, right so I've got an home preferred policy with you now and I have decided to shop the home complete insurance.
Intent: GetQuote
Customer (insurance): #oh yes I have an existing policy with Rivertown and I was wondering if you could help me to add up to my existing policy.
Intent: ChangePlan
Customer (insurance): yes I have an existing policy with Rivertown insurance and I was wondering if you could help me on how I can add to it for better productivity.
Intent: ChangePlan
Customer (insurance): Okay, right so I've got an automobile policy and I want to add up a life insurance.
Intent: EnrollInPlan
Customer (insurance): Hi, I was wanting to change my billing from yearly to monthly, can I do that?
Intent: UpdateBillingFrequency
Customer (insurance): This is Steve Blaney. I'm calling to cancel my auto insurance plan.
Intent: CancelPlan
Customer (insurance): Hi, I'm not sure who I should speak to, I just called the number on your website. I need to put in a claim, that windstorm last night brought down a big tree, right on top of our house. It hit the car too, and the garage. I'm not sure where to start.
Intent: FileClaim
Customer (insurance): Hi, good morning. I need to change my address with you guys. I just moved.
Intent: ChangeAddress
Customer (insurance): Hi, good morning. I need to speak to someone about changing my security questions. Those things make me crazy. I'm locked out of the online portal because I can't remember one of them.
Intent: ChangeSecurityQuestion
Customer (insurance): Yeah, that makes sense. Okay, I think I'd be okay with the Basic package. I don't have much stuff, the hundred thousand will cover it easily.
Intent: EnrollInPlan
Customer (insurance): Hi Jane, I'd like to cancel my policy.
Intent: CancelPlan
Customer (insurance): Tim. Tim Cranet, c. r. a. n. e. t. Policy number one oh one seven one six three three sev- seven nine zero. Not sure ho- I I lost #eh I can't access my account.
Intent: ResetPassword
Customer (insurance): Yeah, hey Carrie, I need to add my son to my life insurance policy. Do you do that?
Intent: AddDependent
Customer (insurance): #Um I'm just getting in touch because I actually want to cancel my automobile insurance plan. I googled how to cancel the plan and it said to call this number, is that correct?
Intent: CancelPlan
Customer (insurance): Well you see, I got pulled over a couple days ago and the officer ask me for proof of insurance.
Intent: RequestProofOfInsurance
Customer (insurance): My father recently passed, and I wanna look into his policy and what it covers.
Intent: FileClaim
Customer (insurance): Well, I need to make sure that his automatic payments for his policy are cancelled.
Intent: CancelAutomaticBilling
Customer (insurance): Hello. I want to report an accident.
Intent: ReportAutomobileAccident
Customer (insurance): I'm Katherine Lebeau. I need to file a claim.
Intent: FileClaim
Customer (insurance): Well, I wanted to get a condo quote, but this is customer services, isn't it?
Intent: GetQuote
Customer (insurance): Hi. I need to file a health insurance claim.
Intent: FileClaim
Customer (insurance): Good morning, Sharon. I looking to get a, quote for Renter's insurance.
Intent: GetQuote
Customer (insurance): Yes. To set this up. I wanna be protected before I replace anything.
Intent: EnrollInPlan
Customer (insurance): I'd like to remove a dependent from my life insurance policies.
Intent: RemoveDependent
Customer (insurance): I want to take someone off my life insurance.
Intent: RemoveDependent
Customer (insurance): Hi. I need to report a claim on my property insurance.
Intent: FileClaim
Customer (insurance): Yeah? I'm looking for quotes for my new car.
Intent: GetQuote
Customer (insurance): Yes. So let's sign me up for the Complete Auto Plan.
Intent: EnrollInPlan
Customer (insurance): Wait! I forgot! I wanna change the mailing address on my account!
Intent: ChangeAddress
Customer (insurance): I have a bit of an unusual question. I I'm w-wondering whether I can insure my rabbit?
Intent: EnrollInPlan
Customer (insurance): Yeah I gotta get some information to show proof of my policy to my work, so I guess I need to find out my account number.
Intent: RequestProofOfInsurance
Customer (insurance): Hello. I got something in the mail from you. A bill I guess. I need to take care of it.
Intent: PayBill
Customer (insurance): I'm hoping to get proof of my car insurance.
Intent: RequestProofOfInsurance
Customer (insurance): Yeah, I'm calling about a billing error.
Intent: ReportBillingIssue
Customer (insurance): #Uh yeah, sure. Let's do that.
Intent: CancelAutomaticBilling
Customer (insurance): Hi there, I'm looking to save some money, so I need to change my auto insurance plan.
Intent: ChangePlan
Customer (insurance): Yeah well no if I could, I'd like to go ahead and sign up and transfer my insurance over to you, and then I'll need to send a cancellation to my old current company.
Intent: EnrollInPlan
Customer (insurance): Hi! I've got an auto policy with you and I'd, I'd like to add my daughter.
Intent: AddDependent
Customer (insurance): Hi, Mar- Marisol. My name's Jacob Jefferson and I- I was ju- just in an accident.
Intent: ReportAutomobileAccident
Customer (insurance): Yeah, yeah, thanks! And I wanted to know if I, like, for example, got the basic, could I maybe add on just the wellness checks? Are there, like, individual pieces, uh, like services that I could add?
Intent: ChangePlan
Customer (insurance): So, like, the basic for one and the other, the #preferred for the other?
Intent: ChangePlan
Customer (insurance): Actually, I'm also calling because our homeowner's policy with Lakeview is expiring and we wanted to transfer it establish a new policy with you.
Intent: EnrollInPlan
Customer (insurance): OK, and what would the annual rate be, if I decided to pay it all at once?
Intent: GetQuote
Customer (insurance): Hi, Michelle. This is Marisa Baker calling. I've got a family policy with you and my daughter ju- just had an accident. I, my policy number is two three eight four seven nine, then the letter V as in, violet, P as in pink, then six two two.
Intent: ReportAutomobileAccident
Customer (insurance): OK. And what is the, the amount, sorry, I don't remember what it's called, but, like, the amount that I have to pay first?
Intent: GetQuote
Customer (insurance): Yeah! And I wanted to sign up for a- a policy. #Uh, collision and, the other one.
Intent: EnrollInPlan
Customer (insurance): Yeah, yeah! So I haven't looked back at my stuff, my documents, but could you send me some information about your- like, the different types of policies?
Intent: GetQuote
Customer (insurance): Hi. My name's Maria Jacobs. I'm on Walton Street. I think, uh, I might need to report a claim.
Intent: FileClaim
Customer (insurance): My name is John and I was wanting to create an account for my new renter policy.
Intent: CreateAccount
Customer (insurance): Hi I need to change my billing address on my policy.
Intent: ChangeAddress
Customer (insurance): Hello Timmy this is Betty, widow of Omar. I am calling today to get my life insured. I have never done this. Omar went to see Jesus and did not come back. He kept him.
Intent: EnrollInPlan
Customer (insurance): Why yes, this is Bud Zimmerman. I got me a new wife.
Intent: AddDependent
Customer (insurance): I had someone contact her on LinkedIn, and she talked up a storm there. Absolutely refused to talk about work. That was my plan. Instead she goes off and talks about life. I liked it. Had to marry her. Marian knows too much about me. It has been love sickness with me ever since. Cannot get enough of her. I need to get her on the insurances and want a life insurance policy for her alone.
Intent: AddDependent
Customer (insurance): #Uh Timothy I had an accident. It's not good morning.
Intent: FileClaim
Customer (insurance): Marian Wright here, Timothy. I was trying to pay my insurance online, and it did not confirm the submit.
Intent: CheckPaymentStatus
Customer (insurance): Timothy this is Charlsie Wiley. #Um my husband God rest his soul his perfect soil. Died in an accident of his making. I need to discuss the financial matter of life insurance.
Intent: FileClaim
Customer (insurance): #Um James decided to find a room rather than the dorm. #Uh how do we insure that, Timothy?
Intent: GetQuote
Customer (insurance): Hi Timothy! This is Geraldine from church. I doing some considerations. I need your help in deciding some things to add to my house.
Intent: GetQuote
Customer (insurance): Hello Craig. This is Jim Read. Need to look at policies and make some changes. Changing the plan, I am.
Intent: ChangePlan
Customer (insurance): Let's take a look at my hook 'em horns option homeowner insurance.
Intent: ChangePlan
Customer (insurance): Life insurance. Add a policy the cheapest one you have. Have young son who is an adult coming back home. Out of drug rehab again.
Intent: EnrollInPlan
Customer (insurance): I need to reset my password. I forgot it. Can I do it online?
Intent: ResetPassword
Customer (insurance): I got a new vintage car, Craig. Need one of those special auto quotes.
Intent: GetQuote
Customer (insurance): That's right. John, my husband, chose a military career but he is retiring now. Getting ready to buy our first house that is not military issue.
Intent: EnrollInPlan
Customer (insurance): I need to file a claim, Craig. Storm did some roof damage, knocked a large tree down.
Intent: FileClaim
Customer (insurance): Craig, I'm Brent Brentzel. I want to increase the amount on my life insurance.
Intent: ChangePlan
Customer (insurance): Oh no. No I need life insurance on Brad in prison. Got a felony and accessory to assault at a playground on the assault. He has a smart mouth, and those boys there will assault him.
Intent: GetQuote
Customer (insurance): Oh awesome, that is cheaper than what we are playing now. Now what about renters?
Intent: GetQuote
Customer (insurance): Well, I'm calling to possibly enroll in pet coverage.
Intent: EnrollInPlan
Customer (insurance): Good morning Frank, I'm calling because I want an life insurance policy.
Intent: EnrollInPlan
Customer (insurance): That's the thing. I was trying to log on and change my phone number and address.
Intent: ChangeAddress
Customer (insurance): Well Josh its not so good. For some reason you took out my payment four days early and for a higher amount and now my bank is overdrawn.
Intent: ReportBillingIssue
Customer (insurance): You can cancel the automatic pay thing is what you can do.
Intent: CancelAutomaticBilling
Customer (insurance): I decided I want to cancel the automatic payments. I just got almost a hundred dollars in overdraft fees.
Intent: CancelAutomaticBilling
Customer (insurance): Hi, my name is Helen Marie and I'm calling because I can't get into my online accountm.
Intent: ResetPassword
Customer (insurance): Hello. I would love to change my insurance plan.
Intent: ChangePlan
Customer (insurance): So how do I update my payment preference.
Intent: UpdatePaymentPreference
Customer (insurance): #Ummm, I'll like to create an account. I tried doing it on your website but I couldn't, that's why I'm calling.
Intent: CreateAccount
Customer (insurance): Good morning I will like to cancel an operation.
Intent: CancelAutomaticBilling
Customer (insurance): Good morning. I will like to change my security question.
Intent: ChangeSecurityQuestion
Customer (insurance): Okay. I will like to change a plan.
Intent: ChangePlan
Customer (insurance): Hi, I'd like to enroll in an insurance plan.
Intent: EnrollInPlan
Customer (insurance): Hi, I'd like to file property claim of my account. I tried to file it on your website but couldn't. I guess I have to make a phone call to file it.
Intent: FileClaim
Customer (insurance): Hi Susan, I want to cancel my plan now!
Intent: CancelPlan
Customer (insurance): Hey, I'd like to create an account with your insurance company.
Intent: CreateAccount
Customer (insurance): Yeah, Hello I currently have an imminent issue with the police force. Someone bashed my car and I made it clear my insurance cover will not be able to suffice for the damage done, I will like to get a prove of insurance with your company.
Intent: RequestProofOfInsurance
Customer (insurance): I wanted to ask if I could change my password on the website or if I have to make a call before changing it.
Intent: ResetPassword
Customer (insurance): I would like to add a dependent in my plan. Actually I thought I could do it on the website but I couldn't. I guess I have to make a call to make it happen.
Intent: AddDependent
Customer (insurance): Hi I would like to reset my password. I tried to reset the password on your website but couldn't.
Intent: ResetPassword
Customer (insurance): Hi, I will love to create an insurance account with Rivertown insurance company.
Intent: CreateAccount
Customer (insurance): Hi I would like to cancel my insurance plan.
Intent: CancelPlan
Customer (insurance): i just got a new car and I'm looking at having the best insurance coverage on my new whip.
Intent: EnrollInPlan
Customer (insurance): I was sent my statement of account few days ago and I got notice of a few transactions which were deductions from your insurance firm. For the month of September which was last month I got multiple deductions for my September bill. It was deducted twice.
Intent: ReportBillingIssue
Customer (insurance): Yeah, I will like to rectify my billing and yes I will want to update my billing preference too.
Intent: UpdatePaymentPreference
Customer (insurance): Hi, I'd like to report a billing issue. I checked my credit card transaction history and I was billed twice.
Intent: ReportBillingIssue
Customer (insurance): Well I had pet insurance and let it lapse and now I want to enroll in the plan again.
Intent: EnrollInPlan
Customer (insurance): Hi, I'd like to change to change security my account. I tried to change it on your website but couldn't.
Intent: ChangeSecurityQuestion
Customer (insurance): My friend told me you have an insurance package for pets.
Intent: GetQuote
Customer (insurance): Hi, I'd like to cancel the automatic billing of my account. I tried to cancel it on your website but couldn't. I guess I have to make a phone call to cancel it.
Intent: CancelAutomaticBilling
Customer (insurance): I got an email around last week that automatic billings will now include charges as from next month. I don't quite understand that. Please can you explain to me?
Intent: ReportBillingIssue
Customer (insurance): I relocate from my previous residence and will like to change my address to a new one.
Intent: ChangeAddress
Customer (insurance): I will like to get the policy number of the planed I enrolled in. I tried doing that on your website but I couldn't.
Intent: GetPolicyNumber
Customer (insurance): I'm calling as regards my enrolment plan for Automobile insurance.
Intent: EnrollInPlan
Customer (insurance): Hi, I'd like to Pay Bill into my account. I tried to do it on your website but couldn't. I guess I have to make a phone call to do it.
Intent: PayBill
Customer (insurance): Hi, I'd like to remove one of dependant in my account. I tried to do so on your website but couldn't. I guess I have to make a phone call for you to help.
Intent: RemoveDependent
Customer (insurance): Hi I would like to cancel automatic billing on my account.
Intent: CancelAutomaticBilling
Customer (insurance): Yes please. I would love to add a dependent to my insurance account.
Intent: AddDependent
Customer (insurance): Amber my name is George and I am moving and need to change my address on my account somehow.
Intent: ChangeAddress
Customer (insurance): Yeah, I was just thinking, can you send the policy quote to my wife's email address?
Intent: GetQuote
Customer (insurance): Hi, I'd like to make bill payment of my account. I tried to do it on your website but couldn't. I guess I have to make a phone call to do it.
Intent: PayBill
Customer (insurance): Hi, I'd like to change my address to a new one. I tried to do that on your website but I couldn't. I guess I have to make a call to change it.
Intent: ChangeAddress
Customer (insurance): Okay, so yeah, I'd like to change the address on my account.
Intent: ChangeAddress
Customer (insurance): I've been trying to log in with my details on the mobile app but my password is not going through. What can I do?
Intent: ResetPassword
Customer (insurance): Hi. I just want to check the status of my last payment. I tried checking it on the website but just couldn't figure it out.
Intent: CheckPaymentStatus
Customer (insurance): Um, Hi, I would like to get a quote on some life insurance.
Intent: GetQuote
Customer (insurance): Hi, I need to reset the password to my account. I tried changing it on your website but I couldn't.
Intent: ResetPassword
Customer (insurance): Hi, I'd like to file health claim in my account. I tried to file health claim it on your website but couldn't. I guess I have to make a phone call to file health claim.
Intent: FileClaim
Customer (insurance): Good morning, I would love to change my address.
Intent: ChangeAddress
Customer (insurance): Hi, I would like to get the policy number of my current plan. Actually, I thought I could get it on the website but I kept on receiving messages I couldn't understand on my mail. I guess I have to make a call to get it.
Intent: GetPolicyNumber
Customer (insurance): Hi, I'd like to add dependent of my account.
Intent: AddDependent
Customer (insurance): Alright. Can I also change my insurance plan?
Intent: ChangePlan
Customer (insurance): that's where the problem lies. I can't seem to remember my security question.
Intent: ChangeSecurityQuestion
Customer (insurance): I would love to cancel one of my insurance plans with your company.
Intent: CancelPlan
Customer (insurance): #em, I would love to go for the Petcare preferred plan due to the number of my pets.
Intent: EnrollInPlan
Customer (insurance): Hi, I'd like to change plan of my account. I tried to change it on your website but couldn't. I guess I have to make a phone call to change it.
Intent: ChangePlan
Customer (insurance): Hi it's a whole of stress looking for a nearby insurance agent, can you help me out?
Intent: FindAgent
Customer (insurance): Hey yeah, I have to call and report an accident.
Intent: ReportAutomobileAccident
Customer (insurance): Hi, I would like to cancel my insurance plan. I tried doing it on the website but I couldn't so I guessed I have to make a call to cancel it.
Intent: CancelPlan
Customer (insurance): yeah so I would like to change my address on my account.
Intent: ChangeAddress
Customer (insurance): Yes. I want to enroll in plan. I tried doing that on the website but unfortunately I can't.
Intent: EnrollInPlan
Customer (insurance): [Laughter]. You sound so confident. Well, I need to update my payment preference.
Intent: UpdatePaymentPreference
Customer (insurance): Hi, I'd like to find agent of your insurance company closer to me.
Intent: FindAgent
Customer (insurance): Good morning, I would like to get a quote on pet insurance.
Intent: GetQuote
Customer (insurance): Okay that sounds good I would like to get him enrolled in that program.
Intent: EnrollInPlan
Customer (insurance): I recently moved to a new city and I need to update my address.
Intent: ChangeAddress
Customer (insurance): Exactly and I also want to add a dependent to my insurance account profile.
Intent: AddDependent
Customer (insurance): Hi, I would like to enroll in an insurance plan. A friend of mine who is also your customer told me I could do it on your website but I had issues with that. I guess I have to make a call to enroll.
Intent: EnrollInPlan
Customer (insurance): Hello. How are you doing? I would love to change my insurance plan.
Intent: ChangePlan
Customer (insurance): I checked my credit card transaction history, and it was billed twice last week.
Intent: ReportBillingIssue
Customer (insurance): I would love to cancel six of my insurance plans with your company.
Intent: CancelPlan
Customer (insurance): I would love to register for life insurance and I would love to know the types of, life insurance you have.
Intent: EnrollInPlan
Customer (insurance): Hi, I'd like to cancel the automatic billing of my account.
Intent: CancelAutomaticBilling
Customer (insurance): Hi, I'd like to enroll a plan on my account. I tried to enroll after creating an account it on your website but couldn't. I guess I have to make a phone call to enroll.
Intent: EnrollInPlan
Customer (insurance): I would like to know if you offer any kind of Pet insurance. I love pets so much and I think it's only fitting that I insure them.
Intent: GetQuote
Customer (insurance): I need to reset my password. I don't know I locked myself out again and this is a pain calling in, there use to be a button I could click and reset my password.
Intent: ResetPassword
Customer (insurance): Yes thank you, #em I want to reset my account login password.
Intent: ResetPassword
Customer (insurance): I needed to request a proof of insurance document.
Intent: RequestProofOfInsurance
Customer (insurance): Hi there my name is Michael Stockton, and I have an account with you guys, and I was just trying to check how much was left on my bill, but it seems like your system is down.
Intent: CheckAccountBalance
Customer (insurance): Yes, I wanted to cancel my automatic payments.
Intent: CancelAutomaticBilling
Customer (insurance): Yes I wanted to cancel that and just pay off the remaining balance now.
Intent: PayBill
Customer (insurance): Hi there I need to reset the password to my account.
Intent: ResetPassword
Customer (insurance): Hi I was calling to get a quote on a car insurance plan.
Intent: GetQuote
Customer (insurance): I need to I need to cancel my health insurance.
Intent: CancelPlan
Customer (insurance): Oh hi, I need to put in a change of address please.
Intent: ChangeAddress
Customer (insurance): Hi there, I need to reset the password for the account to my auto insurance.
Intent: ResetPassword
Customer (insurance): Yeah I was just trying to change my billing address, but I guess I just couldn't remember my password.
Intent: ChangeAddress
Customer (insurance): Yeah, I will like to rectify my billing and yes I will want to update my billing preference too.
Intent: UpdateBillingFrequency
Customer (insurance): The services I have being receiving from your company has being encouraging and my intent is to increase or enroll for more plans with you.
Intent: EnrollInPlan
Customer (insurance): Ok then, but first can I get my current policy number.
Intent: GetPolicyNumber
Customer (insurance): Mhm, about that I will like to get a quote for the Life insurance first.
Intent: GetQuote
Customer (insurance): I would like to cancel the automatic billing on my account.
Intent: CancelAutomaticBilling
Customer (insurance): I want to enroll in one of your insurance plan.
Intent: EnrollInPlan
Customer (insurance): Well mhm I think my bill is due. Can you check first?
Intent: PayBill
Customer (insurance): Yeah. Hi. I need to get my ex off my auto insurance policy.
Intent: RemoveDependent
Customer (insurance): well, I would also like to know if you offer any kind of Pet insurance. I love pets so much and I think it's only fitting that I insure them.
Intent: GetQuote
Customer (insurance): I will like to enrol for the life insurance policy.
Intent: EnrollInPlan
Customer (insurance): Hi, my dad recently kicked me off his car insurance policy and said I needed to start paying for my own. So th- that's what I need to do now I guess.
Intent: EnrollInPlan
Customer (insurance): uh-huh. How do I go about it?
Intent: GetQuote
Customer (insurance): oh! Okay. Kindly deduct the insurance fee for my pets from my credit card.
Intent: UpdatePaymentPreference
Customer (insurance): I would love to upgrade my home owner insurance plan.
Intent: ChangePlan
Customer (insurance): mister Brian Hogwart who just recently insured his pets referred me to your insurance company.
Intent: GetQuote
Customer (insurance): Alright. So how do I go about it?
Intent: EnrollInPlan
Customer (insurance): Well I'm calling today to change my address on my account.
Intent: ChangeAddress
Customer (insurance): Oh yeah, if you can find me an agent that would be great.
Intent: FindAgent
Customer (insurance): Right, my deductible is only $five zero zero, and I paid almost $two five zero zero over three months!
Intent: ReportBillingIssue
Customer (insurance): Waive the legal fee. Give the man the coverage. If I come for him he'll need it.
Intent: ChangePlan
Customer (insurance): Well, I don't know if your company offers any kind of renters insurance.
Intent: GetQuote
Customer (insurance): #Um yeah hi, I've got an insurance plan for my car with you guys, and I'm just wanting to let you know that I'm actually moving next week and thought I should let you know about updating my address.
Intent: ChangeAddress
Customer (insurance): sounds good. I think I'd love the complete automobile plan.
Intent: EnrollInPlan
Customer (insurance): Yea, I'd like to enroll a plan in my account. I tried to enroll it on your website but couldn't. I guess I have to make a phone call to enroll it.
Intent: EnrollInPlan
Customer (insurance): Yes I would like to add a dependent to my policy. Last year I added my son but I've had another baby since then so I was hoping to add him as well.
Intent: AddDependent
Customer (insurance): Yes. I got an email around last week that automatic billings will now include charges as from next month. I don't quite understand that. Please can you explain to me?
Intent: ReportBillingIssue
Customer (insurance): Hi. I want to cancel automatic billing on my account.
Intent: CancelAutomaticBilling
Customer (insurance): #Uh hi, Mark. I would like to get my car insured.
Intent: EnrollInPlan
Customer (insurance): #Um yes. Hi, this is Sarah. I would like to I need help creating an account.
Intent: CreateAccount
Customer (insurance): Yeah you guys keep taking money out of my account and I didn't tell you you could do that. It's been this way for months.
Intent: ReportBillingIssue
Customer (insurance): Hi, I would like to cancel my automatic billing please.
Intent: CancelAutomaticBilling
Customer (insurance): Yes, I want a bill in the mail each month and all credit card information in my file deleted.
Intent: UpdateBillingFrequency
Customer (insurance): I live in an apartment and my lease is up. I need proof of my renter's insurance to to sign my new lease.
Intent: RequestProofOfInsurance
Customer (insurance): I would like to update my payment preferences please.
Intent: UpdatePaymentPreference
Customer (insurance): Yes, that is correct. I would like to change from my checking account to my credit card for my autopay.
Intent: UpdatePaymentPreference
Customer (insurance): Hello, I would like to add a dependent to my health insurance please.
Intent: AddDependent
Customer (insurance): Hi, I would like to remove a dependent from my health insurance plan, please.
Intent: RemoveDependent
Customer (insurance): Hi, Edith. I would like to cancel my health insurance, please.
Intent: CancelPlan
Customer (insurance): I am also getting dental and vision through my new employer. I would like to cancel these plans as well.
Intent: CancelPlan
Customer (insurance): Hello, I would like to check the status of my payment please.
Intent: CheckPaymentStatus
Customer (insurance): I would like to update the address on my account please.
Intent: ChangeAddress
Customer (insurance): Yes I need to change the way I pay you guys.
Intent: UpdatePaymentPreference
Customer (insurance): Yes I just need to change the card I'm paying with.
Intent: UpdatePaymentPreference
Customer (insurance): I would like to change the password on my account that I have for pet insurance.
Intent: ResetPassword
Customer (insurance): Thank you. I would like to change the security question on my account please.
Intent: ChangeSecurityQuestion
Customer (insurance): Yes, that is why I am calling to change my security question. I guess I will need to change this password as well.
Intent: ResetPassword
Customer (insurance): Hello, Sarah. I would like to cancel my auto insurance.
Intent: CancelPlan
Customer (insurance): Hello, Mary. I need to pay my bill.
Intent: PayBill
Customer (insurance): I would like to change the billing frequency on my account please. That once a year payment for auto insurance is a big hit.
Intent: UpdateBillingFrequency
Customer (insurance): I would like to sign up for auto insurance.
Intent: EnrollInPlan
Customer (insurance): Okay, Crystal, my wife usually handles all of the bills, but she's been sick so I was calling to see if the bill for last month had been paid she's been sick for a few weeks now and I'm not sure if she paid the insurance can you help me.
Intent: CheckPaymentStatus
Customer (insurance): Okay, so how do I do that? Nancy always did it I'm not sure how to pay the bill. Can you help me?
Intent: PayBill
Customer (insurance): Well, I attempted to pay it, but I'm not sure if it went through? It just kept spinning after I clicked submit, and I never got one of those confirmation emails. So is there a way you can check that for me?
Intent: ReportBillingIssue
Customer (insurance): Yeah hi hello, I've been waiting for twenty minutes and all I wanted was my stupid policy number.
Intent: GetPolicyNumber
Customer (insurance): Hi Amy. This is Mel and I am calling to sign up for pet insurance.
Intent: EnrollInPlan
Customer (insurance): I just want to know what my account balance is.
Intent: CheckAccountBalance
Customer (insurance): So I need to report the accident to you, correct?
Intent: ReportAutomobileAccident
Customer (insurance): Hello Joan, I'm calling today for life insurance.
Intent: GetQuote
Customer (insurance): I just moved, so I need to change my address.
Intent: ChangeAddress
Customer (insurance): Some issue with my security question. I couldn't login.
Intent: ChangeSecurityQuestion
Customer (insurance): Well, I actually need to cancel my policy.
Intent: CancelPlan
Customer (insurance): Okay sorry about that. I wanted to speak with someone who could help me cancel my current plan.
Intent: CancelPlan
Customer (insurance): #Um I am looking to cancel my policy with you.
Intent: CancelPlan
Customer (insurance): Yes alright, okay well, I need to update my payment preference.
Intent: UpdatePaymentPreference
Customer (insurance): I'd like to try to Sorry, hang on. #Um I was trying to change my package, if that's possible?
Intent: ChangePlan
Customer (insurance): Hi, I we just had a baby and I want to add her to our policy, can I do that or do I have to wait until she's older?
Intent: AddDependent
Customer (insurance): Hi, I'd like to report an accident.
Intent: ReportAutomobileAccident
Customer (insurance): Hello Jenny, I'd like to get some insurance for a condo we just bought or we're buying now I was told we had to get insurance but I really don't know what type.
Intent: EnrollInPlan
Customer (insurance): Hi, Charlie, I'm calling because I I'm trying to renew my registration and they say I need paperwork from my insurance company before I can renew.
Intent: RequestProofOfInsurance
Customer (insurance): Hi, yes. I was hoping you could tell me what my balance is.
Intent: CheckAccountBalance
Customer (insurance): Umm. Let's just go ahead and pay the entire amount.
Intent: PayBill
Customer (insurance): yeah I want the automatic payments to stop coming out of my bank! Can you do that for me?
Intent: CancelAutomaticBilling
Customer (insurance): Hi my name is Carlos and I am looking to reset my password.
Intent: ResetPassword
Customer (insurance): Oh, oh yeah. I need to to to sw- transfer my to change my address. You see, we just moved.
Intent: ChangeAddress
Customer (insurance): Oh yes, okay. #Uh well you see, my grandson Jeremiah has moved into our house because well yes.
Intent: AddDependent
Customer (insurance): Yes Matt, I'd like to remove my son from my policy.
Intent: RemoveDependent
Customer (insurance): Yes our house flooded in that bad storm yesterday.
Intent: FileClaim
Customer (insurance): Uh hello yeah. I would like to add my new dependents to my policy.
Intent: AddDependent
Customer (insurance): Hi, my name is Jane Janeson and I'm having a problem with my billing statement.
Intent: ReportBillingIssue
Customer (insurance): Hi I'd like to make a payment on my account.
Intent: PayBill
Customer (insurance): Hi yes I I'm new to my area and I need to find me a new local insurance agent.
Intent: FindAgent
Customer (insurance): Hi Mark yes we just had a baby, so I need to get her added to our health insurance.
Intent: AddDependent
Customer (insurance): Yeah actually, I mentioned being overcharged on my bills. I need to get that fixed.
Intent: ReportBillingIssue
Customer (insurance): Yh, i tried to follow the step by step process you sent to my Email address but I'm having issues with the password.
Intent: ResetPassword
Customer (insurance): So i was wondering if the company has a branch over there.
Intent: FindAgent
Customer (insurance): nah, considering how busy I'll be i called to know if an agent of the company would assist me change plan and do some other things.
Intent: ChangePlan
Customer (insurance): I want a change of plan, is it possible?
Intent: ChangePlan
Customer (insurance): I'm calling regarding an accident that happened.
Intent: ReportAutomobileAccident
Customer (insurance): yes I need to make sure my payment has gone through.
Intent: CheckPaymentStatus
Customer (insurance): yeah our son just turned twenty six, so I guess I need to remove him from our insurance policy.
Intent: RemoveDependent
Customer (insurance): yes, hi, I'm in the process of moving and I need to change my address on my account.
Intent: ChangeAddress
Customer (insurance): Oh hi yes I need to get that paper for my car that shows I have insurance.
Intent: RequestProofOfInsurance
Customer (insurance): Hi Jason. My name is Miranda and I am having an issue with automatic billing.
Intent: ReportBillingIssue
Customer (insurance): So I would like to change my automatic billing.
Intent: CancelAutomaticBilling
Customer (insurance): yeah on my online account I need to change that security question and I can't figure out how.
Intent: ChangeSecurityQuestion
Customer (insurance): yes, I need to take care of my bill.
Intent: PayBill
Customer (insurance): yes, I've made my account online and I've been doing my research, so I think I'm ready to enroll.
Intent: EnrollInPlan
Customer (insurance): well, so yeah before I forget, where can I get a copy of my insurance for my car?
Intent: RequestProofOfInsurance
Customer (insurance): Hi Sandy, yeah this Mike Harlow. I need to change my payment option please.
Intent: UpdatePaymentPreference
Customer (insurance): Hi yeah I need to change how I'm billed.
Intent: UpdateBillingFrequency
Customer (insurance): Yes, hi I've forgotten my password and I'm not having any luck resetting my password online.
Intent: ResetPassword
Customer (insurance): Hi yes I need to cancel my car insurance.
Intent: CancelPlan
Customer (insurance): Hi. I'm calling about pet insurance. Am I in the right department?
Intent: GetQuote
Customer (insurance): Yeah I guess I need to remove my son from my plan seeing how he's actually a functional adult now with a job.
Intent: RemoveDependent
Customer (insurance): No. actually I've been looking a car but I haven't decided if I am going to get it or not. Can you give me a quote?
Intent: GetQuote
Customer (insurance): Yes, hi Ronnie. I'm looking to like upgrade I guess my current plan?
Intent: ChangePlan
Customer (insurance): One of my doctor's gave me the information to file a claim with you guys. like they lost their billing person or something.
Intent: FileClaim
Customer (insurance): Well, I don't want to waste your time. I called because I need some insurance.
Intent: EnrollInPlan
Customer (insurance): #Uh, hi, I need to, I need to change my address. I recently moved.
Intent: ChangeAddress
Customer (insurance): And could I also change my card payment? I really need to get that changed.
Intent: UpdatePaymentPreference
Customer (insurance): Hi, I wanted to enroll in one of your auto insurance plans.
Intent: EnrollInPlan
Customer (insurance): But I got a letter in the mail from Rivertown saying my payment didn't go through, and I was like, why? I sent the money!
Intent: ReportBillingIssue
Customer (insurance): Well, I've still got the money so, can I pay my balance now?
Intent: PayBill
Customer (insurance): #Uh, yeah. I'll do that. I'd also like to make it my preferred method of pay.
Intent: UpdatePaymentPreference
Customer (insurance): Oh, good! Can you send a receipt for the payment to my email?
Intent: RequestProofOfInsurance
Customer (insurance): #Um, I need to change it so that I'm not billed automatically.
Intent: CancelAutomaticBilling
Customer (insurance): Yes, I'd also like to change the card that is used for the auto payments.
Intent: UpdatePaymentPreference
Customer (insurance): Hi, yes, I'm calling about cancelling a home insurance plan that my husband and I have.
Intent: CancelPlan
Customer (insurance): Yeah, that would be. That would be great, actually.
Intent: CreateAccount
Customer (insurance): Stacey. Hi, Stacey. I'm hoping to enroll in a life insurance plan today, if that's alright.
Intent: EnrollInPlan
Customer (insurance): Thank you. So yeah. I Yeah. If you don't mind a quote, please. Would be great.
Intent: GetQuote
Customer (insurance): Hi I just had my baby and need to add him to my insurance policy.
Intent: AddDependent
Customer (insurance): Ok. Can you send me a copy of my plan?
Intent: RequestProofOfInsurance
Customer (insurance): Ok. I was scammed and I need to cancel this policy now!!
Intent: CancelPlan
Customer (insurance): I was quoted a basic plan for two hundred dollars a year and my bank account was charged more, a lot more!
Intent: ReportBillingIssue
Customer (insurance): Hello Kelly. My name is Sally Green and I need to add someone to my policy.
Intent: AddDependent
Customer (insurance): Great. We moved so let me give you the new address.
Intent: ChangeAddress
Customer (insurance): Hello, I need to file a claim for property damage.
Intent: FileClaim
Customer (insurance): Hello, I need to file a life insurance claim. My grandmother passed away.
Intent: FileClaim
Customer (insurance): #Um, I made a payment for my plan, but I just received a mail that I owe.
Intent: ReportBillingIssue
Customer (insurance): But in the mean time, can you make a note on my account saying I previously sent a cheque, but it got lost in transit.
Intent: ReportBillingIssue
Customer (insurance): #Um I have a policy with you. Is it possible to update my payment method?
Intent: UpdatePaymentPreference
Customer (insurance): #Um I guess so, can you confirm the outstanding balance on my plan please.
Intent: CheckAccountBalance
Customer (insurance): Well, I noticed that I do not get the invoice for my monthly payment, and I was wondering why that is so.
Intent: ReportBillingIssue
Customer (insurance): Can I update my billing frequency then?
Intent: UpdateBillingFrequency
Customer (insurance): #Um, I just want to pay a bill.
Intent: PayBill
Customer (insurance): I received a mail that I have an outstanding balance, can you confirm my balance first.
Intent: CheckAccountBalance
Customer (insurance): Can you help me with the exact balance on the account.
Intent: CheckAccountBalance
Customer (insurance): Hi I need to remove my husband off my car insurance.
Intent: RemoveDependent
Customer (insurance): Hi Holly, I would just like to cancel my insurance plan.
Intent: CancelPlan
Customer (insurance): mmm, well I just moved to another town, and I would just like to update my address.
Intent: ChangeAddress
Customer (insurance): I'm calling to find out if it is possible to include my husband in my insurance?
Intent: AddDependent
Customer (insurance): Oh, hey Jim, I am looking for a new policy yeah, what do I need to do to file it?
Intent: EnrollInPlan
Customer (insurance): Okay, yeah, I think I'd like to change to that please.
Intent: ChangePlan
Customer (insurance): Oh, hey Tyler, I am looking for a new policy yeah, what do I need to do to file it?
Intent: ChangePlan
Customer (insurance): Yeah, unfortunately. I wanted to file an auto claim and figure out I guess what I need to do next.
Intent: FileClaim
Customer (insurance): Sure, so my son is graduating from college, and I'm wanting to take him off my policy.
Intent: RemoveDependent
Customer (insurance): Oh, hey Logan, I am looking for a new policy yeah, what do I need to do to file it?
Intent: EnrollInPlan
Customer (insurance): So I guess I'll go with the preferred policy.
Intent: EnrollInPlan
Customer (insurance): Oh, yeah, I am what do I need to do to enroll? Can you help me with that?
Intent: EnrollInPlan
Customer (insurance): Sure, so I'm planning on purchasing a new car, but in order to do that, I need to present proof of insurance to the dealership.
Intent: RequestProofOfInsurance
Customer (insurance): Oh, hey Liam, I am looking for a new policy yeah, what do I need to do to file it?
Intent: EnrollInPlan
Customer (insurance): Mhm, is there anything a little cheaper than that? I think my wife was wanting me to reduce our coverage.
Intent: ChangePlan
Customer (insurance): I was-I was just wondering. If it was possible. #Um, I'd like to get a homeowner's quote?
Intent: GetQuote
Customer (insurance): Well, I think maybe we should just go ahead and do it. What do you think, Lucy? Oh she's up and gone adventuring.
Intent: EnrollInPlan
Customer (insurance): Hi there I need to change the payment info on my auto pay.
Intent: UpdatePaymentPreference
Customer (insurance): Hi, I was calling cuz I needed to pay my bill. I bounced my auto pay, or whatever you call that to autopay.
Intent: PayBill
Customer (insurance): uh huh, right go on.
Intent: UpdateBillingFrequency
Customer (insurance): Oh that's fine. Hey while I'm at it can we change my password online too?
Intent: ResetPassword
Customer (insurance): I wanna add a dependent to my life and auto policy.
Intent: AddDependent
Customer (insurance): Hello I just recently moved and I need to update some information with you guys.
Intent: ChangeAddress
Customer (insurance): I kept trying but I guess I just can't remember the password.
Intent: ResetPassword
Customer (insurance): Hi. I wanna stop my automatic payments.
Intent: CancelAutomaticBilling
Customer (insurance): Great. I think they've been charging me twice in one month.
Intent: ReportBillingIssue
Customer (insurance): Hey I mailed my check a few days ago to pay you guys and I don't see where it has hit my account. Can you tell me if you see it on your end?
Intent: CheckPaymentStatus
Customer (insurance): well I got my bill yesterday and why is it higher this time?
Intent: ReportBillingIssue
Customer (insurance): No I didn't change anything. I wanna take my credit card off my account.
Intent: UpdatePaymentPreference
Customer (insurance): Can we talk about why my bill is higher please? I well I can't pay this much. It's too high. I don't have that much money.
Intent: ReportBillingIssue
Customer (insurance): Hi, Holly. I'm Melissa Stimson and I want to change the way I pay automatically.
Intent: UpdatePaymentPreference
Customer (insurance): Hi, Natalie. I want to cancel my automatic billing.
Intent: CancelAutomaticBilling
Customer (insurance): Yeah when will I get proof of insurance?
Intent: RequestProofOfInsurance