splevine/dstc11-intent huggingface dataset:
Customer (insurance): Yes my name is Jack and I got a flyer for you guys saying that you offere homeowner's insurance in my area and I just wanted to see what you could offer me.
Intent: GetQuote
Customer (insurance): Yes I'd like to get a quote on renter's insurance. My friends have all said you guys give great prices and service and I just moved into this place that requires it.
Intent: GetQuote
Customer (insurance): Okay great. Can I go ahead and pay that?
Intent: PayBill
Customer (insurance): #Uh yeah, I am trying to find an insurance agent.
Intent: FindAgent
Customer (insurance): Yeah I got a notice in the mail offering a discount for new policies and I was in the market for new life insurance so I was wondering if maybe I could get some information about that.
Intent: GetQuote
Customer (insurance): Yes, I'm in the market for new homeowners insurance and I wanted to see what you guys could offer me. I've read some good reviews about you guys.
Intent: EnrollInPlan
Customer (insurance): I think I'm going to go with the higher one because of rental reimbursement.
Intent: EnrollInPlan
Customer (insurance): Yes I've heard a lot of good things about you guys from friends and family and I was interested in finding a local agent to talk about signing up for one of your plans.
Intent: FindAgent
Customer (insurance): Well I don't have a pet and I'm not too happy with my life insurance policy right now.
Intent: GetQuote
Customer (insurance): I need to change my address. I recently moved from my previous residence so I'm gonna need my address updated to my current residence.
Intent: ChangeAddress
Customer (insurance): Great! Can you forward a quote and all the information I'm gonna need to my mail. I'm running late on an appointment.
Intent: GetQuote
Customer (insurance): Hey I would like to see if you guys have an agent near me. I've been interested in moving my policies to you guys but I need to know if there's someone close to me.
Intent: EnrollInPlan
Customer (insurance): Yes my name is Margaret Johnson. My customer ID is one three two four five six seven eight, and I sent a check in last week and I haven't seen it get credited to my account.
Intent: ReportBillingIssue
Customer (insurance): Oh, great! No problem! I was already sold on the-on the one fifty thing so I guess we should just go with the bug one.
Intent: EnrollInPlan
Customer (insurance): Hi, I needed to change my address. I'm-I'm moving.
Intent: ChangeAddress
Customer (insurance): Morning, I just needed to request proof uf, what is it called? Proof of policy?
Intent: RequestProofOfInsurance
Customer (insurance): #Uh, hello? I just wanted to find out how to find an agent close to me.
Intent: FindAgent
Customer (insurance): I recently got a new vehicle and I wanna make enquiries on how to get insured.
Intent: GetQuote
Customer (insurance): Yeah I would love that but also I- I would appreciate if you could walk me through my options before I make my decision. Then go ahead and add my wife to my policy.
Intent: AddDependent
Customer (insurance): sounds amazing! Sign me up right away for the complete auto.
Intent: EnrollInPlan
Customer (insurance): We just received a text saying, we're late? We're late paying our bill?
Intent: ReportBillingIssue
Customer (insurance): Well, I need to drop someone who's been on my insurance.
Intent: RemoveDependent
Customer (insurance): Yes, yes-I'm just needing my policy number? Just wondering if this is where I call to get that?
Intent: GetPolicyNumber
Customer (insurance): Oh, you're too sweet, dear. Anyhow, I'm just calling because we finally have a closing date for the new house, and I thought we could get that address changed and the new insurance set up?
Intent: ChangeAddress
Customer (insurance): #Uh, hi. I was calling b-because I need to cancel my policy.
Intent: CancelPlan
Customer (insurance): Hi there. #Uh, I just have an account and needed to check my balance?
Intent: CheckAccountBalance
Customer (insurance): Oh, yeah. That would be great. Would it be late if I made it this way?
Intent: PayBill
Customer (insurance): Okay, yeah. I mean, five dollars might not be much, but it's five dollars, right? .
Intent: UpdatePaymentPreference
Customer (insurance): I'm moving, and need to update my address.
Intent: ChangeAddress
Customer (insurance): My wife was wanting to ask, is it possible to change our billing frequency?
Intent: UpdateBillingFrequency
Customer (insurance): #Uh, hello? I called earlier this week, and I just needed help canceling my mom's policies.
Intent: CancelPlan
Customer (insurance): Yeah, I just moved? I need to-need to update my address?
Intent: ChangeAddress
Customer (insurance): I darn it, hang on, would like to enroll in a plan.
Intent: EnrollInPlan
Customer (insurance): Hello, my name is Janet Baker. I just needed to change my password for the website?
Intent: ResetPassword
Customer (insurance): #Um, hello, I am calling to file a claim?
Intent: FileClaim
Customer (insurance): Oh, I, no-I'm sorry. I wasn't clear. I'm calling about a life insurance claim?
Intent: FileClaim
Customer (insurance): #Uh, can I go ahead and cancel those policies?
Intent: CancelPlan
Customer (insurance): I'm actually just wondering if there's a balance on my account? I was pretty sure I was supposed to get a bill for the next six months, but I'm afraid I might have missed it?
Intent: CheckAccountBalance
Customer (insurance): Yes. Let's go ahead and make things easier on me .
Intent: UpdatePaymentPreference
Customer (insurance): Well, maybe I should get the better plan? How do I, how do I go about changing it?
Intent: ChangePlan
Customer (insurance): And that we need to remove the dependent immediately.
Intent: RemoveDependent
Customer (insurance): Yeah, yeah. Rivertown. That's what I said. I need to change my password. Can't get in.
Intent: ResetPassword
Customer (insurance): Oh! You didn't hear me? I needed to change my password.
Intent: ResetPassword
Customer (insurance): Hello? I just needed to-to cancel autopay?
Intent: CancelAutomaticBilling
Customer (insurance): #Um, I'm actually trying-trying to cancel the account?
Intent: CancelPlan
Customer (insurance): Yes, yes. And I think we are going to go with the Home Complete package. No auto right now, but the Home Complete.
Intent: EnrollInPlan
Customer (insurance): Yes, I don't know what all that means, I just need to change this-this, internet billing.
Intent: CancelAutomaticBilling
Customer (insurance): #Uh, no? I just needed to change my payment preference.
Intent: UpdatePaymentPreference
Customer (insurance): No, no. I just wanted to switch it from withdrawing from my bank account-.
Intent: UpdatePaymentPreference
Customer (insurance): Hello? Yeah, I need to-to report an accident.
Intent: ReportAutomobileAccident
Customer (insurance): #Uh, yes? I called someone earlier about looking into pet insurance? His name was Mike?
Intent: GetQuote
Customer (insurance): I have my bills set up to be automatically deducted from my checking account on the first of every month and-.
Intent: UpdatePaymentPreference
Customer (insurance): Yes. I think the recurring payments to my card are damaging my credit? I just received a credit score, you know, one of those free ones they offer.
Intent: UpdatePaymentPreference
Customer (insurance): So Angela, I was wondering if there was a different way to pay?
Intent: UpdatePaymentPreference
Customer (insurance): Yes, hello. My name is Christen McDaniel. I have an auto insurance policy and I I needed to check up on a claim?
Intent: FileClaim
Customer (insurance): My truck. I need to save on my truck. Those jerks at Progressive are charging me an arm and a leg.
Intent: GetQuote
Customer (insurance): Hey Caroline, I'm back. Had to put out the dogs. Okay. Let's do that basic one.
Intent: EnrollInPlan
Customer (insurance): Oh, thank god! Yes! Okay. Yeah, that's me totally. Can we kick him off? .
Intent: RemoveDependent
Customer (insurance): Yeah, hi I need to report a car accident.
Intent: ReportAutomobileAccident
Customer (insurance): Good morning! I just needed to add a person to my policy?
Intent: AddDependent
Customer (insurance): Yes, let's just do that. And then the mailed bill will come at the regular time?
Intent: PayBill
Customer (insurance): Well, I needed to cancel one of my insurance plans.
Intent: CancelPlan
Customer (insurance): Hi, yes, I'm calling today Id like to pay my bill. I always pay the same day my rent is due.
Intent: PayBill
Customer (insurance): Um, yeah. Id like to report an accident.
Intent: ReportAutomobileAccident
Customer (insurance): I have some questions about adding a dependent to my health insurance policy. My daughter is living across town and shes currently not employed, so I'm helping her through a rough patch. I wondered if Id be able to add her to my health insurance. I don't want to see anything happen to her, but if it does, I want to know shes covered.
Intent: AddDependent
Customer (insurance): Hi. I think I want to get pet insurance for my cat. I don't know if I want to get it, but I think I want to get it. Hes healthy right now, but you never know when things could go wrong, you know.
Intent: EnrollInPlan
Customer (insurance): I want to sign up for a the health insurance plan you offer. It's time to take better care of myself.
Intent: EnrollInPlan
Customer (insurance): Yes, hi, my name is Summer. And I think I need insurance.
Intent: EnrollInPlan
Customer (insurance): Well, how much is once? I mean, like, how much do I pay if I pay once?
Intent: GetQuote
Customer (insurance): I do have some nice cameras. I wasn't even thinking of those. Maybe Id better go with the preferred after all.
Intent: EnrollInPlan
Customer (insurance): Well, what I'm actually calling about is I wanted to know if you're going to reopen or not and I wanted to change my address.
Intent: ChangeAddress
Customer (insurance): Hi Amy, Macy Nolan calling. I am not sure what I need to do but my bank, they said they need me to prove that I have insurance and the papers I have aren't good enough.
Intent: RequestProofOfInsurance
Customer (insurance): Actually, you know what? I think I have a payment due.
Intent: CheckPaymentStatus
Customer (insurance): Hi Adam, I need to remove the automatic payment thing from my account.
Intent: CancelAutomaticBilling
Customer (insurance): Hi, we moved and I want to tell you my new address so you have that.
Intent: ChangeAddress
Customer (insurance): Hello Jenny, I'd like to cancel my plan.
Intent: CancelPlan
Customer (insurance): Hi there. I just bought a condo so I need some insurance. Can you help me with that? Or do I.
Intent: EnrollInPlan
Customer (insurance): Hi. I was wondering I want to need to create an account.
Intent: CreateAccount
Customer (insurance): I'm looking for new car insurance for my n- new car.
Intent: EnrollInPlan
Customer (insurance): Hi, David, my name is Marvin Wisniewski, and I need to get my policy number.
Intent: GetPolicyNumber
Customer (insurance): Nah well maybe not now I don't think I need my renters insurance 
Intent: CancelPlan
Customer (insurance): Likewise I was calling because I was thinking of making changes to my plan 
Intent: ChangePlan
Customer (insurance): Yep. I actually called to cancel the plan.
Intent: CancelPlan
Customer (insurance): #Um hey this is Mark I wanted to get a pet quote and also can you help me change to card payment?
Intent: GetQuote
Customer (insurance): Uh-huh, actually I already have one of the pet plans but I was thinking about upgrading, is there another tier for this plan?
Intent: ChangePlan
Customer (insurance): Uh-huh and what's the rate for the Petcare Perfect plan?
Intent: GetQuote
Customer (insurance): Oh great then yeah I wanna make an account then.
Intent: CreateAccount
Customer (insurance): Mhm I can get my car insurance quote over the phone right?
Intent: GetQuote
Customer (insurance): I need to add my sixteen year-old to my policy, unfortunately. 
Intent: AddDependent
Customer (insurance): Can I change my mailing address to a post office box?
Intent: ChangeAddress
Customer (insurance): Oh yes hello. I am trying to reset my password on my account and I keep getting an error message. Can you help me wth this?
Intent: ResetPassword
Customer (insurance): Eee I think I have my payment preference set to my checking account.
Intent: UpdatePaymentPreference
Customer (insurance): Eee yeah I'm leaving my apa-apartment next week 
Intent: ChangeAddress
Customer (insurance): Uh-huh I want to cancel my account today.
Intent: CancelPlan
Customer (insurance): Nah stop the charges.
Intent: CancelAutomaticBilling
Customer (insurance): Oh alright go ahead and charge me right now.
Intent: PayBill
Customer (insurance): Mhm this is Eric you guys do auto quotes right?
Intent: GetQuote
Customer (insurance): Hello is the only way to create my account online? or 
Intent: CreateAccount
Customer (insurance): Oh yeah I want to do that instead.
Intent: EnrollInPlan
Customer (insurance): Hey girl I just got two cute lil pups and I wanted to get a pet insurance for them.
Intent: EnrollInPlan
Customer (insurance): Uh-huh yep could I get a quote through the phone or 
Intent: GetQuote
Customer (insurance): Mhm sounds nice. #Er I think this is the plan I want to go with.
Intent: EnrollInPlan
Customer (insurance): Hey Estaban this is Elrin Andrews I wanted to call to get at quote for car insurance.
Intent: GetQuote
Customer (insurance): Hey Monica I wanted to get a quote f-for my p-pet pet insurance.
Intent: GetQuote
Customer (insurance): Uh Hi. I just want to pay my bill.
Intent: PayBill
Customer (insurance): Ok cool. Yes I want to pay by card please. But can you remind me the balance please?
Intent: CheckAccountBalance
Customer (insurance): Mhm yes this is Andrew I'm calling because I was hoping you could help me make my account.
Intent: CreateAccount
Customer (insurance): Hiyah! #Um I recently lost my insurance card and I've been asked by my school to show proof of insurance.
Intent: RequestProofOfInsurance
Customer (insurance): Uh-huh I'm calling to enroll in a plan today.
Intent: EnrollInPlan
Customer (insurance): Mhm I forgot my password how do I 
Intent: ResetPassword
Customer (insurance): It's alright it's been a week but yeah I guess I should probably cancel the pet insurance right?
Intent: CancelPlan
Customer (insurance): Eee actually could I change my password while I'm here?
Intent: ResetPassword
Customer (insurance): Hello this is Alvero Alveres I am calling because I keep getting these auto bills on my card.
Intent: ReportBillingIssue
Customer (insurance): #Uh well yeah I obviously want it changed I'm tired of this stuff man. That's why I'm calling!
Intent: CancelAutomaticBilling
Customer (insurance): Yep let's just go ahead and do it now.
Intent: CreateAccount
Customer (insurance): Mhm I do car insurance with you guys you do renters insurance too right?
Intent: GetQuote
Customer (insurance): #Er hi there Molly, I'm calling to see if I could change my address over the phone.
Intent: ChangeAddress
Customer (insurance): #Um hi there the other day I tried to log into my account but I couldn't remember my question.
Intent: ChangeSecurityQuestion
Customer (insurance): Eee yeah I think I want to change my plan 
Intent: ChangePlan
Customer (insurance): Mhm I already got a quote for renters insurance I just needed to enroll.
Intent: EnrollInPlan
Customer (insurance): #Um I wanted to get a q-quote for pet inurance.
Intent: GetQuote
Customer (insurance): Oh hi. Yes I need to I would like to file a report of damage to my house.
Intent: FileClaim
Customer (insurance): Mhm yeah I saw I could make my account over the phone? #Uh do you.
Intent: CreateAccount
Customer (insurance): #Hm could you get me a quote for that?
Intent: GetQuote
Customer (insurance): Yep hello h-how do I check my balance I can do it over the phone right?
Intent: CheckAccountBalance
Customer (insurance): Yep I wanted to get an auto quote it said I could do that over the phone.
Intent: GetQuote
Customer (insurance): Uh-huh hello I'm going to be moving soon 
Intent: ChangeAddress
Customer (insurance): Mhm I'm a n-new customer 
Intent: CreateAccount
Customer (insurance): #Uh yeah I just got a joint bank account and I think I want to use it for payment I don't know.
Intent: UpdatePaymentPreference
Customer (insurance): Oh Hi there. I am needing to pay my bill.
Intent: PayBill
Customer (insurance): Yep I just made my account and now it says call to enroll?
Intent: EnrollInPlan
Customer (insurance): Nah could I also get a quote over the phone?
Intent: GetQuote
Customer (insurance): I called some days back concerning the vehicle insurance plan.
Intent: EnrollInPlan
Customer (insurance): yeah, I'm actually calling because i need a copy of My DOI, i can't for the life of me remember where i kept the last one.
Intent: RequestProofOfInsurance
Customer (insurance): Yeah,...I'm calling in Respect to Opening an account With Your Company.
Intent: CreateAccount
Customer (insurance): O-kay so I now discovered that the transactions are sometimes over charged since i enrolled for a pet plan or so.
Intent: ReportBillingIssue
Customer (insurance): yeah, can I get in touch with a nearby insurance agent.
Intent: FindAgent
Customer (insurance): Well I was looking at my credit card statement last night. And I think I might have been double billed for my policy this past month? Can you check that for me?
Intent: ReportBillingIssue
Customer (insurance): yeah, I want to change my security question to my mother's maiden name.
Intent: ChangeSecurityQuestion
Customer (insurance): So i think i should exempt him from my own insurance plans because i would need every penny i can save.
Intent: RemoveDependent
Customer (insurance): So i would love to have my address changed pending the time i move back, will that be possible?
Intent: ChangeAddress
Customer (insurance): I can't seem to log into my account, it keeps saying incorrect password, I think I might have forgotten my password.
Intent: ResetPassword
Customer (insurance): Good morning Susan, I'm John William. Calling to get explicit information about your company and her insurance policies and offers as Id love to have an account with you.
Intent: CreateAccount
Customer (insurance): Absolutely great...I think I am on the right track cos Id like to get an insurance for my automobiles.
Intent: EnrollInPlan
Customer (insurance): I just got a new job that will require me to travel from this vicinity, I will like to ask if it's possible to change my address pending the time I return.
Intent: ChangeAddress
Customer (insurance): So I'd love to change my address pending when I'll move back, will that be possible?
Intent: ChangeAddress
Customer (insurance): So initially, when I was trying to get to you guys last week, I just wanted to change my address.
Intent: ChangeAddress
Customer (insurance): Yeah, but now I would like to cancel one of my plans too.
Intent: CancelPlan
Customer (insurance): I got a deduction from my balance concerning a plan but I didn't initiate the payment and this deduction has actually ruined my plans.
Intent: ReportBillingIssue
Customer (insurance): I'm having difficulty logging into my account, all I was getting was incorrect password, Does this mean I have forgotten my password?
Intent: ResetPassword
Customer (insurance): Y-yeah yeah, I mean no, my day's not going great. I'm calling to report an accident.
Intent: ReportAutomobileAccident
Customer (insurance): No problem, thank you, I will like to file a health claim.
Intent: FileClaim
Customer (insurance): m...yeah, please how can I find an agent in my environment.
Intent: FindAgent
Customer (insurance): I I'm a new customer and I want to enroll in an insurance plan.
Intent: EnrollInPlan
Customer (insurance): um...i need help removing a dependent from my insurance plan.
Intent: RemoveDependent
Customer (insurance): Can i switch from the yearly to the monthly?
Intent: UpdateBillingFrequency
Customer (insurance): So I want to cancel the auto insurance plan.
Intent: CancelPlan
Customer (insurance): Hello. I need to report my change of address.
Intent: ChangeAddress
Customer (insurance): I want to enroll in a plan.
Intent: EnrollInPlan
Customer (insurance): yes...could you please help me make my first payment.
Intent: PayBill
Customer (insurance): Hi I would love to change the address on my insurance plan. I guess I have to make a call to change my address?
Intent: ChangeAddress
Customer (insurance): Yeah, that's exactly what I thought. So that costs how much?
Intent: GetQuote
Customer (insurance): Yeah, sure. I do. I for one do not like to wrap my head around sudden injuries, particularly from third parties, so I think I will go for the Complete Home Home Complete package, rather, yeah.
Intent: EnrollInPlan
Customer (insurance): I was discussing with a friend and she told me about how she was able to add a relative of hers to her plan, are you with me?
Intent: AddDependent
Customer (insurance): Okay, I'm here, okay, I need to know abou- about, how much do y'all cost for my car insurance?
Intent: GetQuote
Customer (insurance): Oh I'm doing good, who, is this the right person for I think I'm locked out of my account.
Intent: ResetPassword
Customer (insurance): Look I just wanted to- I was told my that I hadn't paid for- and I was trying to pay. They said I didn't.
Intent: PayBill
Customer (insurance): Uh hi. I need to cancel my plan.
Intent: CancelPlan
Customer (insurance): Yep. yeah I've got- well we just move and yep I just need to you need my new address? Sorry I 
Intent: ChangeAddress
Customer (insurance): Hey man, so I called about that quote for my Forerunner, you know, for yea, for insurance?
Intent: GetQuote
Customer (insurance): Yes my - I need to I think my insurance payments went up.
Intent: ReportBillingIssue
Customer (insurance): Not that I can well we we have a son- a kid that's about to start driving, how do I get him insured, how does that work?
Intent: AddDependent
Customer (insurance): Hi, I I need to change my car insurance.
Intent: ChangePlan
Customer (insurance): Hi, my name is Maybelle Clearmont, I need to change my billing cycle.
Intent: UpdateBillingFrequency
Customer (insurance): Hey my name is Daniel Haygood. I tried logging into my account to see how my claim was going and I can't get in and now it says I'm locked out.
Intent: ResetPassword
Customer (insurance): Oh. good. Finally got through. yeah I need to pay my bill.
Intent: PayBill
Customer (insurance): Ok fine I will be paying with my credit card. But first please remind me the balance due?
Intent: CheckAccountBalance
Customer (insurance): I'm good. I need to change my address with y'all.
Intent: ChangeAddress
Customer (insurance): Hey Brenda I need to set up some insurance.
Intent: EnrollInPlan
Customer (insurance): [clears throat] My husband passed and I'm calling about his life insurance.
Intent: FileClaim
Customer (insurance): Hi. I'm calling to get a quote for life insurace.
Intent: GetQuote
Customer (insurance): I'm calling to find out if my payment went through.
Intent: CheckPaymentStatus
Customer (insurance): #Um, I can't remember my, didn't remember my password and tried too many times, now I'm locked out.
Intent: ResetPassword
Customer (insurance): I'm good, thanks. I'm calling back to enroll in a renters plan.
Intent: EnrollInPlan
Customer (insurance): Well, I called to cancel my insurance plan.
Intent: CancelPlan
Customer (insurance): I'm calling to change my security question.
Intent: ChangeSecurityQuestion
Customer (insurance): Right. It worried me. I thought it would best if I changed my password, too.
Intent: ResetPassword
Customer (insurance): #Um hi there my name's Susan, I was just trying to login to the website to check on my last payment, and I've had so many issues with the website lately, trying to log on and everything, so I thought I'd ring up and see if I could reset my password to fix it.
Intent: ResetPassword
Customer (insurance): #Um actually, am I able to just quickly check with you whether the payment on our last bill went through? It was the Renters Preferred package and I just wanted to confirm it had gone through.
Intent: CheckPaymentStatus
Customer (insurance): #Um I think for today it would be great if I could actually pay the August bill over the phone with you now, out of my checking account if possible because I know that will work. Do you take over the phone payment for bills?
Intent: PayBill
Customer (insurance): Uh hey there. I need to notify of my move my change of address.
Intent: ChangeAddress
Customer (insurance): Yes. Hi. Yeah, I'm calling to pay my bill.
Intent: PayBill
Customer (insurance): #Um, I don't know. Can I pay monthly?
Intent: UpdateBillingFrequency
Customer (insurance): Hi. I'm getting charged every six months for my auto insurance and I want to change it to monthly.
Intent: UpdateBillingFrequency
Customer (insurance): It's, oh, I also need to update my address.
Intent: ChangeAddress
Customer (insurance): Hi. #Um, I'm calling for, to get a quote for homeowners insurance.
Intent: GetQuote
Customer (insurance): Yeah. That's it. Proof of insurance.
Intent: RequestProofOfInsurance
Customer (insurance): Yeah, did my bill go through this month. I didn't see an email like I usually do.
Intent: CheckPaymentStatus
Customer (insurance): Hi. I called last week for a quote and now I want to enroll in the plan.
Intent: EnrollInPlan
Customer (insurance): #Oh. No, I was just wondering that if the balance for the rest of the six months wasn't too high, that I would pay it all now.
Intent: PayBill
Customer (insurance): I need to add my daughter to my car insurance.
Intent: AddDependent
Customer (insurance): Hi. I'm calling to file a death benefit, life insurance, claim. .
Intent: FileClaim
Customer (insurance): Hey I need to change my payment method. I am getting paper bills in the mail and I want to set up a payment throught like my card? My credit card?
Intent: UpdatePaymentPreference
Customer (insurance): Hi. I'm calling to, well, I already have insurance, but I'm looking for something cheaper.
Intent: GetQuote
Customer (insurance): Hi, Andy? #Um, I need to pay my bill.
Intent: PayBill
Customer (insurance): I need to reset my password and I wasn't able to do it online. My account my be locked?
Intent: ResetPassword
Customer (insurance): Hi. I can't find my policy number and need it for my bank.
Intent: GetPolicyNumber
Customer (insurance): Ok. Thanks. What about the proof that I have the policy?
Intent: RequestProofOfInsurance
Customer (insurance): Hey. I'm calling to change my security info. I keep forgetting the answers and I keep getting locked out.
Intent: ChangeSecurityQuestion
Customer (insurance): Uh, I can't find my policy and I need proof of insurance.
Intent: RequestProofOfInsurance
Customer (insurance): I have a friend, who, told me about it and I have a dog, a Doodle, and wanted to get some coverage for her.
Intent: EnrollInPlan
Customer (insurance): Well, I just got a puppy and was hoping I could sign up for pet insurance and a friend told me you guys do this.
Intent: EnrollInPlan
Customer (insurance): Hi there. I'm calling because I need to remove my son from our, my life insurance.
Intent: RemoveDependent
Customer (insurance): Good. Then let's go with that one.
Intent: EnrollInPlan
Customer (insurance): I need to work on getting car insurance and I'm calling around to get quotes.
Intent: GetQuote
Customer (insurance): Hi. #Um, well, I'm calling because I have no fence as of yesterday and I need to get it fixed right away.
Intent: FileClaim
Customer (insurance): Hi. Well, I signed up for pet insurance last month and I noticed my bill's kinda high. I'm not sure what's going on.
Intent: ReportBillingIssue
Customer (insurance): Yes. Yes, he wants to change plans. So.
Intent: ChangePlan
Customer (insurance): Hey there. I'm calling about changing my plan.
Intent: ChangePlan
Customer (insurance): Hi. Um, I'm calling to get a quote for auto insurance.
Intent: GetQuote
Customer (insurance): Ok. Let's go with monthly.
Intent: UpdateBillingFrequency
Customer (insurance): Yeah. Um, let's do it. My other insurance is like twenty dollars more a month.
Intent: EnrollInPlan
Customer (insurance): Hi. I need to start a claim for my car.
Intent: FileClaim
Customer (insurance): Right. Ok, I'll sign up for that one.
Intent: EnrollInPlan
Customer (insurance): I need to change my card on file. I just got a new one.
Intent: UpdatePaymentPreference
Customer (insurance): Hi yes I need to purchase some pet insurance.
Intent: EnrollInPlan
Customer (insurance): Well, I got this email that says, well I get my payments, are made, they're automatic and I noticed the payment was higher than usualy, so I went online, and saw a weird charge.
Intent: ReportBillingIssue
Customer (insurance): Well, yes! I didn't sign up for it.
Intent: CancelPlan
Customer (insurance): #Um. I'm calling to see if my payment went through.
Intent: CheckPaymentStatus
Customer (insurance): Hi. My name is Mason. I'm calling to find out how much your condo insurance is.
Intent: GetQuote
Customer (insurance): Hi. #Uh, I have renters insurance with you guys and need to put in a claim.
Intent: FileClaim
Customer (insurance): #Um, hi. I need to cancel my life insurance.
Intent: CancelPlan
Customer (insurance): Hang on a second. I made a little budget for myself. Let me see if I can swing this. One sec.
Intent: ChangePlan
Customer (insurance): No, I just have a different card I want to use this month.
Intent: UpdatePaymentPreference
Customer (insurance): Well, I'm mad, because I keep getting the same error on my bill every month.
Intent: ReportBillingIssue
Customer (insurance): I was needing to take my kid off of our healthcare plan.
Intent: RemoveDependent
Customer (insurance): Hi. I'm having a tough time trying to find my balance on my life insurance.
Intent: CheckAccountBalance
Customer (insurance): Hi. #Um, I'm calling to set up an account.
Intent: CreateAccount
Customer (insurance): #Um, well, sorry, but I need to cancel my plan.
Intent: CancelPlan
Customer (insurance): #Um, while I'm away, my stuff will be in storage and I need to change my renters insurance a little. Can I do that now?
Intent: ChangePlan
Customer (insurance): Thanks. They also said I need to provide proof of renters. Would the email work?
Intent: RequestProofOfInsurance
Customer (insurance): Hi. I'm call to add my son to my auto policy.
Intent: AddDependent
Customer (insurance): #Uh, just to have my proof of insurance for my bank.
Intent: RequestProofOfInsurance
Customer (insurance): It's for my new car, but the bank said they didn't receive the policy number from me even though I thought I added it to the loan paperwork.
Intent: GetPolicyNumber
Customer (insurance): Hi there. I am needing to let someone know my new address. I just moved and want to update my information.
Intent: ChangeAddress
Customer (insurance): Uh well I moved. So my address.
Intent: ChangeAddress
Customer (insurance): Hi. I want to cancel my automatic payments.
Intent: CancelAutomaticBilling
Customer (insurance): #Um, yes, hi. I would, need help with creating my account, I enrolled a few days ago. Actually it was, I think last Thursday, on the twenty seventh.
Intent: CreateAccount
Customer (insurance): I recently moved from my previous residence and would like to get my residence address updated.
Intent: ChangeAddress
Customer (insurance): Okay then. I'll go ahead and do just that.
Intent: RemoveDependent
Customer (insurance): Yeah thanks. So yeah I just lost my dad and I'm calling to file a life claim.
Intent: FileClaim
Customer (insurance): I was a dependent of my dad's health insurance policy. I would like to open up an account now that he's gone.
Intent: EnrollInPlan