[Assistant] 9-1-1, what's your emergency?

[User] Okay, I called before and they came back. I think they are trying to break in.

[Assistant] Ma'am, I don't understand. What is the address?

[User] They broke my back door. I'm sorry, I'm trying to calm down.

[Assistant] Please, calm down. What happened?

[User] Someone is trying to enter my house. They already did!

[Assistant] Someone did what?

[User] They're entering my house right now.

[Assistant] There are two guys trying to break into your house?

[User] Yes.

[Assistant] Can you describe them?

[User] They're two really young African-American guys. They're between 17 and 24 years old.

[Assistant] How are they trying to get in?

[User] They broke my back sliding door.

[Assistant] They broke the back slider?

[User] Yes, the door in the back patio.

[Assistant] How old are you?

[User] Oh, my God, please hurry up.

[Assistant] Any weapons? Do you see any weapons?

[User] Yes, I'm hiding in my closet.

[Assistant] You're where?

[User] In my closet.

[Assistant] Do you have any weapons?

[User] No.

[Assistant] Are they still inside?

[User] Yes.

[Assistant] What are they doing?

[User] They're stealing. I think they're confused in my daughter's room.

[Assistant] Stay on the line. Let me add the dispatcher. Do not hang up.

[User] I'm here.

[Assistant] Do you know what they were wearing?

[User] I'm trying to be quiet.

[Assistant] Okay. Do you know what they were wearing?

[User] I didn't see the other one well. One of them is wearing a black t-shirt.

[Assistant] Do you know them?

[User] No, I've never seen them before.

[Assistant] Shhh, okay. They're trying to come into your room?

[User] Yes, oh my God, please don't kill me.

[Assistant] Be quiet, be quiet, be quiet.

[User] Oh, they left. They left.

[Assistant] On foot? What kind of car are they in? Do you see?

[User] They're in my driveway.

[Assistant] What kind of car are they in?

[User] A Toyota.

[Assistant] What color?

[User] What? They're leaving!

[Assistant] Are they backing out?

[User] Yes, they left.

[Assistant] Which way did they go?

[User] Right.

[Assistant] Which way? Tell me what street.

[User] They're heading towards Pinewood Cove.

[Assistant] Towards what street?

[User] I don't know, they left quickly.

[Assistant] Which way did they leave your driveway?

[User] To the right.

[Assistant] Okay, to the right is what street?

[User] Oh, my God.

[Assistant] Stay on the line; the deputy should be near. Did the car have tinted windows?

[User] No, they don't have tinted windows.

[Assistant] Do you see any tags or fancy rims on it?

[User] Yes, the tires are like something young guys would have. They had really nice rims.

[Assistant] Do you remember what they were wearing now?

[User] Yes, one of them has a little bit of long hair. And was wearing a white shirt.

[Assistant] And the other?

[User] He had long braids and a black shirt.

[Assistant] Did they steal anything? Did you look around the house?

[User] They were trying to take my daughter's things. They took the MP3 player.

[Assistant] Don't touch anything.

[User] Okay.

[Assistant] Is the deputy there?

[User] Yes, they're here now.

[Assistant] Go talk to the deputy.

[User] Okay, thank you.

[Assistant] You're welcome. Bye.


[Assistant] 9-1-1, what's your emergency?

[User] Do I need an ambulance and a police officer?

[Assistant] Okay, you need a police officer?

[User] Yeah. What's that?

[User] Reserve 118 C.C.

[Assistant] Okay, 118. Yeah. Hold on just one second. Did you also say you needed an ambulance?

[User] Yes, we have a woman here. I don't know if she's breathing or not.

[Assistant] And you're at 118C at the Reserve?

[User] 118 C, C, Charlie Charlie.

[Assistant] Okay.

[User] You can't call to her. I just want to call to her phone to call her.

[User] You don't know these fingerprints are on her stuff.

[Assistant] Okay. Is the patient breathing?

[User] No. It appears like there's been a sexual crime.

[Assistant] Okay. Is anyone doing CPR?

[User] No, she's blue.

[Assistant] Okay. She's very, she's pretty cold.

[Assistant] All right. Hang on my line with me, okay?

[User] Yeah. I don't know where her phone is.

[Assistant] You don't know where her phone is. Okay.

[User] Are we coming?

[Assistant] Yes, I don't know why. Come on, both sides. Come on, go outside. Come on, let's go outside.

[Assistant] Okay, is the road name Reserve Boulevard?

[User] No, the Reserve. The Clemson, you're the student reserve, all the kids live, right next to University Village.

[Assistant] Next to University Village, okay.

[User] Yes, the reserve.

[Assistant] Okay. What's your name?

[Assistant] Do you know this lady's name?

[User] Yes.

[Assistant] Okay, what's her name?

[User] Tiffany Sowers.

[Assistant] Do you know how she spells her last name?

[User] S-O-U-R-E-S.

[User] S-O-U-R-U-U-R-U-S.

[Assistant] I'll stand-by.

[User] S-O-U-E-R-S.

[User] S-O-U-U. ERF.

[Assistant] Okay. How old is she? Do you know?

[User] 19 years old. 20 years old.

[Assistant] Does somebody live with her?

[Assistant] Okay, sir, we're going to get the medics and police notified.

[User] Thank you.

[Assistant] Okay. And you and this girl just walked in and found her, is that right?

[User] I'm sorry, say again?

[Assistant] Okay, who's the lady with you? Did you just walk in and find her like this?

[User] Yeah.

[Assistant] Okay, where is she at in the house?

[User] She's in her bedroom.

[Assistant] She's in the bedroom? Okay.

[Assistant] Okay, sir, central PD and the medics are on the way, okay?

[User] Okay, thank you.

[Assistant] You're welcome.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, I'm on, uh, southbound Old 23 turning, um, westbound on, uh, Hilton, and I'm behind an Oldsmobile Bravada, license plate CEG 8148, and it's been all over the road.

[Assistant] What color is the vehicle?

[User] Red.

[Assistant] So you're now on Hilton?

[User] I'm on Hilton going westbound.

[Assistant] What is your name?

[User] Now it just went over her lawn. Now it's just going right into, oh, my God. She just hit a tree.

[Assistant] She hit a tree?

[User] Oh, no, now she got back on the road. She's all over the place. Oh, she just made another car go off the road.

[Assistant] Did she actually hit the tree?

[User] No, she missed it. Dear God, I don't know how.

[Assistant] Okay.


[Assistant] 9-1-1, what's your emergency?

[User] My name is [Caller]. My husband collapsed on the floor.

[Assistant] Okay, and the phone number you're calling from?

[User] You need to know my address to get in the door.

[Assistant] Ma'am, stay on the line with me. Are you with him now?

[User] Yes, he's right next to me. He's turning blue.

[Assistant] How old is he?

[User] Sixty-one and in perfect health.

[Assistant] Is he conscious?

[User] No, he's not.

[Assistant] Is he breathing?

[User] Barely. His tongue is swelling.

[Assistant] He may be having a seizure. Can you hear him?

[User] Yes, I can.

[Assistant] Don't hang up. Stay on the line. We're going to get him some help. Did you see what happened?

[User] He was just sitting there, drinking his coffee, and he said 'ow' and fell forward.

[Assistant] Did he choke on anything?

[User] No, he just drank his coffee.

[Assistant] Okay, is there a defibrillator available?

[User] No.

[Assistant] I'm sending the paramedics to help you now. Stay on the line, and I'll tell you exactly what to do next. Are you right by him now?

[User] Yes, the hardest thing is getting him through the door.

[Assistant] Listen carefully. Lay him flat on his back on the ground and remove any pillows.

[User] Okay, he’s flat on his back, but he's not breathing.

[Assistant] Kneel next to him and look in his mouth for food or vomit.

[User] There’s nothing in his mouth.

[Assistant] Okay, place your hand on his forehead, your other hand under his neck, and tilt the head back.

[User] Okay.

[Assistant] Put your ear next to his mouth. Can you feel or hear any breathing?

[User] No, there's nothing.

[Assistant] Okay, listen carefully. I'll tell you how to do chest compressions.

[User] Okay.

[Assistant] Make sure he's flat on his back. Place the heel of your hand on the breastbone in the center of his chest, right between the nipples. Put your other hand on top of that.

[User] Yes.

[Assistant] I want you to pump the chest hard and fast, at least twice per second.

[User] Okay, I'm doing it.

[Assistant] Let the chest come all the way up between pumps. Keep going until we've done 400 compressions.

[User] Okay, I'm at 100. Dear God, bring him back to life.

[Assistant] You’re doing great. Keep those compressions going hard and fast.

[User] He’s breathing, but it's shallow. Can you hear him?

[Assistant] I can hear. It sounds like agonal breathing.

[User] What is that?

[Assistant] It's not effective breathing, but you're doing great. Keep going. Is your front door unlocked?

[User] No, but it's 20 feet away. I don’t want to stop.

[Assistant] You're doing great. Keep compressions going. They’ll get in.

[User] His color's coming back.

[Assistant] That’s a good sign. Keep those compressions going.

[User] He's got a bump on his forehead; he probably hit the rug.

[Assistant] Okay, keep going. Make sure you're in the center of his chest, between the nipples. Are they at the door?

[User] I see the vehicles, but nobody's come in.

[Assistant] They’re coming up. You've done a fantastic job.

[User] Thank you. He’s breathing better now.

[Assistant] That’s great to hear. Keep him comfortable and stay with him until help arrives.

[User] They're here. Thank you so much.

[Assistant] They're going to take good care of him. God bless you.


[Assistant] 9-1-1, what's your emergency?

[User] Hello, there has been a murder-suicide. There are no survivors. Please send help.

[Assistant] What's the address of your emergency?

[User] My ex-boyfriend broke into my house and killed my current boyfriend and then killed himself.

[Assistant] Okay, did you just find them?

[User] No, he killed my current boyfriend and then he held me hostage and just shot himself in the head.

[Assistant] Just now?

[User] Yeah.

[Assistant] Okay, stay on the line with me. Did he hurt you?

[User] He kind of beat me up, and my parents aren't home. It's just me, and I'm 17.

[Assistant] What's his name?

[User] Brian White and Jake Burns are the victims.

[Assistant] Burns, B-U-R-N-S?

[User] Yes.

[Assistant] Where are the weapons right now?

[User] The axe is in Jake's head and the gun is in Brian's hand.

[Assistant] Where are you inside the house?

[User] I'm sitting in our breakfast nook. Brian's in the living room. There's the kitchen between us.

[Assistant] Okay. Don't touch anything, okay? Can you do me a favor? Can you go sit on the porch?

[User] Yes.

[Assistant] What's your name?

[User] Desiree Staper.

[Assistant] Are you okay to walk?

[User] I can't walk. He beat me up.

[Assistant] Okay, just stay there. Are you still tied up?

[User] No.

[Assistant] Do you need an ambulance?

[User] Yes.

[Assistant] Okay, what happened?

[User] I put too much pressure on my leg.

[Assistant] How long did he hold you captive?

[User] Since about eight o'clock this morning.

[Assistant] Did he break into the house?

[User] Yeah, he watched my mom leave and came in while Jake and I were sleeping.

[Assistant] Okay, are you on the porch right now?

[User] Yes, but my leg really hurts.

[Assistant] Okay, do you need an ambulance?

[User] I need a medic, yes, but I don't need to go to the hospital.

[Assistant] Okay, we have help on the way. Just stay on the line with me.

[User] I just want to get these bodies out of my house.

[Assistant] Okay, we'll take care of that. Is there anyone else in the house?

[User] No.

[Assistant] Where does Brian live?

[User] I don't know his address, but he lives on Houghton.

[Assistant] Okay, do you know his middle name and date of birth?

[User] His middle name is Douglas. He would be 20 tomorrow.

[Assistant] The officer should be approaching you right now. Stay on the line with me until you're with the officer, okay?

[User] Yes, he's coming up right now.

[Assistant] Okay, go ahead and talk to the officer, Desiree.

[User] Thank you.

[Assistant] You're welcome. Bye-bye.


[Assistant] 9-1-1, what's your emergency?

[User] God, help! Please!

[Assistant] What's going on?

[User] Please! Somebody killed my mother! Oh, my God!

[Assistant] I don't understand what you're saying. You need to stop screaming.

[User] Somebody killed my mother.

[Assistant] Somebody did what?

[User] Somebody killed my mother.

[Assistant] Somebody killed your mother.

[User] Yeah, please help me.

[Assistant] Where are you? What's the address?

[User] 7019 South Yale.

[Assistant] Does she need an ambulance?

[User] I don't know, I'm scared, please.

[User] Please send an ambulance, yes.

[Assistant] Hold on the line, don't hang up.

[Assistant] Where are you?

[User] I'm at 7019 South Yale.

[Assistant] What's going on?

[User] I don't know. It looks like she's been shot.

[User] Can you please get an ambulance?

[Assistant] What happened?

[User] I don't know. She's on the floor and there's blood coming from her head.

[Assistant] Is she breathing?

[User] I don't know, I didn't touch her. I just ran out of the house.

[Assistant] Do you know what happened? Did she fall?

[User] No, I just got home from work and there's a bullet hole in our front door.

[Assistant] There's a bullet hole in the front door?

[User] Yeah.

[Assistant] How old is she?

[User] She's 50.

[User] Please help my mom.

[Assistant] Are you guys in the house?

[User] Yes, please. Just send the ambulance.

[Assistant] All right, 7019 South Yale.

[User] Yes.

[Assistant] All right, we're on our way.

[Assistant] Is this a house or apartment?

[User] It's a house. On the first floor.

[Assistant] Okay, what's your last name?

[User] My last name is Hudson.

[Assistant] Do you see any blood on her?

[User] I don't know, I'm scared.

[Assistant] Okay, the police and the ambulance are on the way, okay?

[User] My mom, my mom.

[Assistant] The ambulance and the police are on the way.


[Assistant] 9-1-1, what's your emergency?

[User] Mom, I'm in the shop right now. I'm going to put my car and it got me in the car.

[Assistant] Where are you?

[User] I don't know. They got my car and I'm in the car right now.

[User] All right, it's a truck. I have my cell. He put me in the back of the truck.

[User] I'm not sure if I can call that my truck. I don't know what to do right now.

[User] I think I'll probably leave the ground so I can't touch.

[Assistant] Okay, stop screaming because I can't understand you.

[User] Okay.

[Assistant] Are you in the trunk of a vehicle?

[User] Sure.

[Assistant] Okay. Where did they pick you up?

[User] I don't know where I'm at.

[Assistant] Where did you start out?

[User] I started out somewhere in the city.

[User] Mom, I'm in the shop right now. I'm trying to put my car and they got me in the car.

[User] I can't stand out. I don't know where I am.

[Assistant] Okay, no problem.

[User] So he took my car and put me in front of a truck. Now I'm in the back of the truck.

[User] It's my truck. I can't talk right now.

[Assistant] Okay, stop screaming because I can't understand you.

[User] Okay.

[Assistant] Are you in the trunk of a vehicle?

[User] Sure.

[Assistant] Okay. Where did they pick you up?

[User] I don't know where I'm at.

[Assistant] Where did you start out?

[User] Did you start somewhere in the city?


[Assistant] 9-1-1, what's your emergency?

[User] Yeah, we're, um, at the corner of 119 and County Road 1. We just saw a plane go down.

[Assistant] Where exactly?

[User] The corner of 119 and County Road 1.

[Assistant] Right there in the intersection?

[User] Yes.

[Assistant] Okay, what direction from McLean?

[User] I'm facing south right now. It's in the south field on that intersection.

[Assistant] Did you see any smoke or flames?

[User] No, but we heard it go boom. We don't see any smoke or flames yet.

[Assistant] Did you witness it go down?

[User] Yes.

[Assistant] What's your name?

[User] Sabrina.

[Assistant] Can I get a phone number, please?

[Assistant] What kind of plane was it, do you think?

[User] It looks just a white, maybe a two-seater.

[Assistant] Have you pulled over? Can you see it?

[User] I'm at work on lunch right now. We could see it go down from across where we're at.

[Assistant] Alright, thank you very much. We're on our way.

[User] Thank you.

[Assistant] 9-1-1, what's your emergency?

[User] Yes, Longmont, Colorado, about three miles to the south of Union Reservoir. A plane just crashed.

[Assistant] Okay, you said three miles south of Union Reservoir?

[User] Yeah, we're on 1640 Bluefield. I'm sitting on my porch and it spiraled down below the treetops and I heard the impact.

[Assistant] Okay. We actually have other calls and we're going to head that way.

[User] Alright, very good. Thanks.

[Assistant] Thank you. Bye.

[Assistant] 9-1-1, what's your emergency?

[User] Hi, I'm calling from Highway 119 and County Road 1.

[Assistant] Okay, is this about the plane?

[User] It is.

[Assistant] Are you actually close enough to where the plane crashed?

[User] Yeah, it crashed a couple hundred feet in front of me as I was driving.

[Assistant] Have you seen anyone get out of the plane?

[User] I have not.

[Assistant] I just want to confirm it was a small white plane, correct?

[User] Yes.

[Assistant] And is it southeast of your location?

[User] No, it's north of me. A police officer just showed up.

[Assistant] Okay, I'll let you go. Should I go talk to him about what I saw?

[User] Yes, go ahead and contact them. They'll probably be going to the plane crash first.

[Assistant] Alright, thank you.

[User] Okay, thank you. Bye.

[Assistant] 9-1-1, what's your emergency?

[User] Yeah, are you calling about the plane crash?

[Assistant] We do have it, sir, but did you witness it?

[User] I did see it go down, but I didn't see it crash.

[Assistant] What's your name?

[User] Brian Larche.

[Assistant] Thank you very much. What's a phone number you can be reached at?

[Assistant] Can you tell me where you saw it go down?

[User] I was at the country club, and it looks like it is right behind some houses there.

[Assistant] Is it to the north?

[User] South of 119 and west of the county line.

[Assistant] So southwest corner?

[User] Yes, but more behind those houses there.

[Assistant] Do you think it's behind Walmart to the south of Walmart?

[User] It's definitely quite a bit further west of Walmart.

[Assistant] So it's south and west?

[User] Yes.

[Assistant] Did you see any smoke or flames?

[User] I just saw some dust come up. I definitely heard it hit.

[Assistant] Okay, sir, thank you very much. We're on our way.

[User] Alright, thank you.

[Assistant] 9-1-1, what's your emergency?

[User] Yeah, this is the city of Longmont over at Public Works. There's been a plane crash in our area.

[Assistant] Okay, what's the address?

[User] 375 St. Vrain Road.

[Assistant] Hold on for me just one moment.

[Assistant] Dispatch, this is Beth.

[User] Hey Beth, it's Jan from Estes. I heard about a Cessna that went down.

[Assistant] Yes, ma'am, but I'm not able to take your call right now. I believe we've got a second plane crash. You'll need to call back, I'm sorry.

[User] Are you with what agency?

[Assistant] I'm with Estes. My sergeant's son is up in a Cessna.

[Assistant] I'm sorry, I'm working two plane crashes right now. Please call back in a few.

[User] No worries. Alright, bye.

[Assistant] Thanks for holding. Are you calling about a plane crash at the airport?

[User] Yes.

[Assistant] Were you involved?

[User] No, I'm an employee.

[Assistant] Okay, you're an employee? Where did it crash?

[User] Into the back of our yard on the south side of our facility.

[Assistant] What's the address?

[User] 375 South Airport.

[Assistant] Any injuries?

[User] Yes, there's a lady. They pulled her out of the plane. She's conscious.

[Assistant] Are you with her now?

[User] No.

[Assistant] Did you witness it?

[User] I did not.

[Assistant] Alright, we're on our way, okay?

[User] Thank you.

[Assistant] Uh-huh, bye-bye.


[Assistant] 9-1-1, what's your emergency?

[Assistant] What is the address of your emergency?

[User] Okay, and what city is this in?

[Assistant] Okay, and are you in a subdivision or a mobile park?

[User] No, it's a house, and we're right on the road, right in front of Gwen Smith's house.

[Assistant] Right in front of which house?

[User] Gwen Smith.

[Assistant] Okay, and what's your name, please?

[User] What's the phone you are calling from?

[Assistant] Okay, and what's the problem? Tell me exactly what happened.

[User] Our snake, we have a Burmese python, and she's about 12 feet long. She got out of the cage last night and got into the baby's crib and strangled her to death.

[User] I'm going to kill the snake!

[Assistant] Stay on the line, please.

[Assistant] Okay, I do have help on the way there for you. Sir, I need to ask you a few more questions, okay?


[Assistant] 9-1-1, what's your emergency?

[User] 1620 Green Place.

[Assistant] 1620 what?

[User] Green Place.

[Assistant] Green Place. Green like the color?

[User] Yeah.

[Assistant] What's the phone number you're calling me from?

[Assistant] Okay, tell me what happened.

[User] She cut me.

[Assistant] Who cut you?

[User] I don't know.

[Assistant] Okay, hold on.

[User] I'm downstairs.

[Assistant] Okay. Who cut you?

[User] There's a girl I responded to.

[Assistant] What did she cut you with?

[User] I'm pregnant. She got me in my stomach.

[Assistant] She cut you in your stomach?

[User] Yes, I'm pregnant.

[Assistant] Okay. What is the suspect's name?

[User] I don't remember.

[Assistant] What's your name?

[Assistant] You need to stay on the phone with me, okay? I'm getting everybody to you.

[Assistant] Don't hang up. Stay with me, okay?

[Assistant] Can you grab a towel or anything you can get and put it on your wound and press?

[Assistant] How far along are you?

[User] Seven months.

[Assistant] Are you alone in the house?

[User] I don't know.

[Assistant] You're downstairs in the basement. Are you alone?

[User] Yeah.

[Assistant] Michelle, don't go to sleep, okay? Stay on the phone with me.

[Assistant] Did she have any other weapons besides a knife?

[User] She broke a glass.

[Assistant] Did she stab you with the broken glass as well?

[User] Yeah.

[Assistant] Michelle, think hard and tell me who did this. Think real hard, okay?

[User] I don't know.

[Assistant] Did she break into the house? Does she live there?

[User] No, it's her house.

[Assistant] So you're a renter there and she's the owner of the house?

[User] No. I responded to a crisis.

[Assistant] Okay, everybody's headed your way, alright? Can you spell your last name for me?

[Assistant] Do you have a towel on the wound?

[User] No.

[Assistant] Take a towel and put it on your wound. How many wounds do you have?

[User] More than one.

[Assistant] More than one?

[User] Yes.

[Assistant] Was anyone else in the house when this happened?

[User] No, just you and her.

[Assistant] Were you having a fight?

[User] No, I was just trying to leave.

[Assistant] How old are you?

[User] 26.

[Assistant] What's your apartment number?

[User] 1620. It's the first one in the row.

[Assistant] 1620 Green Place like the color?

[User] Yes.

[Assistant] Okay, you stay on the phone with me, alright? They're on their way. Stay with me.

[User] I heard the doorbell.

[Assistant] I heard the doorbell. Is that them?

[User] Help, help! Please!

[Assistant] Are they in the house yet?

[User] Yes, they're here.

[Assistant] Okay, I'll let you go.


[Assistant] 9-1-1, what's your emergency?

[User] This is at 711 Horseshoe Loop. Somebody has been shot.

[Assistant] Are you calling for the police and an ambulance?

[User] Yes, we are across the road from it. I don't know the exact number.

[Assistant] Do you know who got shot?

[User] It's an investigator who has been staying over there. They said to call an ambulance, he’s been shot.

[Assistant] Who got shot, ma'am?

[User] I think it's Joe Harris. He's been working with Ed Morrison.

[Assistant] Okay, ma'am. We need to get more information. She's outside yelling?

[User] Yes, she's been shot. Please call an ambulance.

[Assistant] We are calling for an ambulance right now. The address is 678 Horseshoe Loop?

[User] Yes, it’s right across the street. We don't have a phone inside there.

[Assistant] How far is it from your house?

[User] We can see the light on their porch, which is literally across the street.

[Assistant] Could you call the Sheriff's Department directly?

[User] Oh, okay. I thought this was the same place.

[Assistant] We're sending quite a few officers out there now.

[User] Do you know how many officers are up there? I'm talking to Joe Harris.

[Assistant] Okay, Joe Harris. Do you know who shot him?

[User] No, we don't know who shot him. Just send somebody fast with an ambulance.

[Assistant] We are sending everyone over there right now, okay?

[User] Okay.

[Assistant] If anything else happens, give us a call right back.

[User] Alright.

[Assistant] I don't want to put you in any danger. If you feel unsafe, lock your doors and windows and stay inside, okay?

[User] Yeah.


[Assistant] 9-1-1, what's your emergency?

[User] Brompton down on Walmson.

[User] Hey, it's a part on Mavon Street.

[User] Up here by Walmart, chasing us.

[Assistant] Where are you at?

[User] On Mavon Street.

[Assistant] Where in Walmart?

[Assistant] Where are you at on Mavon Street?

[User] Coming in, on White, War.

[Assistant] I can't understand you. Please repeat that.

[User] At Walmart, keep going, keep going, keep going.

[Assistant] Which Walmart are you going to?

[User] Oh, down Mavon Street. What does that mean?

[User] Shit.

[Assistant] You're on North Mavin.

[User] Next one.

[User] New Walmart is.

[Assistant] Okay.

[User] We're not going up, Mavin Street.

[Assistant] Can you drive back to the police department?

[User] He goes to the police department, he said.

[Assistant] Why are they chasing you?

[User] I don't know. He's crazy.

[Assistant] Who is he?

[User] Randy Warren.

[Assistant] Okay.

[User] Are you going on, you gonna get on Church Street or what?

[User] We're coming to the police department, I guess.

[User] Damn, he's trying to pass us.

[User] Drell, man!

[User] He's not liking this one bit.

[Assistant] Where are you?

[User] Over here by Mavin Street.

[User] Going on Mavin Street again.

[User] This motherfucker is tripping.

[User] Oh, God.

[User] Come on, God, Maher.

[Assistant] All right, I got an officer headed your way if you can tell me where you're at.

[User] What?

[Assistant] Where are you at on Mavin Street?

[User] Up here by the store, by the store, by the store, by the store.

[Assistant] Which store?

[User] I'm going down Mavon Street now.

[User] Shit. I don't know.

[Assistant] Are you going toward the police department?

[User] I'm coming up on Tucker Street.

[Assistant] You need to slow down.

[User] I'm in their car.

[Assistant] Okay, where are you at on Mavin Street?

[User] Up here by Island Street.

[User] The motherfucker is crazy.

[Assistant] What kind of car are you in?

[User] A Honda, and it's a white car.

[User] We're all kidding.

[User] He just hit us! Oh, God!

[User] Oh, God!

[User] Keep it going! Keep it going! Keep it going!

[User] He just hit my motherfucking car.

[User] Hello.

[Assistant] I'm still here, ma'am.

[User] Hold on.

[User] He just hit her.

[Assistant] He just hit your car?

[Assistant] What kind of car are you in?

[User] I'm in the Honda.

[Assistant] What's he in?

[User] He's in a white... something.

[Assistant] Go to the police station if you can.

[Assistant] What's your name?

[User] John's Rail Russell.

[Assistant] Huh?

[User] John's Rail Russell.

[Assistant] What's the phone number you're calling from, John?

[Assistant] All right, where are you heading now?

[User] Coming up towards the police station.

[Assistant] What street are you on?

[User] I don't know. We're at the police station now.

[Assistant] I need to know what street you are on to get you some help.

[User] Oh, come on now.

[Assistant] What street are you on?

[User] He's just left. He's at the light. Y'all need to come out and arrest his ass.

[Assistant] I'm trying to get you some help. Where are you at?

[User] We're in the police station parking lot.

[User] He just ran the light.

[Assistant] You're at the police station?

[User] Yeah.

[Assistant] Are you in the front lot or back lot?

[User] In the back lot.

[User] They're going the wrong way.

[Assistant] Are you in the parking lot?

[User] Yes.

[User] What do they do?

[User] He kept going the wrong way.

[Assistant] What is he driving?

[User] A white something. An Oldsmobile or something.

[User] He's on Church Street, I guess.

[Assistant] What's nearby?

[User] Fisher West.

[User] Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] I need an ambulance.

[Assistant] Quick to stop for an end-night.

[User] Oh my God.

[Assistant] Any masks?

[Assistant] How can we help you?

[User] I'm getting an ambulance at 351 Wayside Drive.

[Assistant] 351 Wayside?

[User] Yes.

[Assistant] Is it a house? An apartment?

[User] It's a house.

[Assistant] Okay.

[Assistant] What's going on? What's the emergency?

[User] My sister has... She has hurt her child...

[Assistant] Hello? Tell me what's going on. Don't talk to the other people. Talk to me.

[User] My sister has... She's hurt her child. Seriously hurt her child.

[Assistant] How did she do that? What's going on with the child?

[User] The baby is dead.

[Assistant] What did you say?

[User] The baby is dead. Maybe three weeks old? Not even three weeks old.

[Assistant] Not even three weeks old?

[User] Yes.

[Assistant] What did she do to him?

[User] She stabbed him. There's blood all over the bed. I don't know.

[Assistant] All right, ma'am, I'm going to connect you up to the police, okay? Stay on the line.

[User] Okay.

[Assistant] Ma'am, what is your name?

[User] My name is Priscilla.

[Assistant] Where is your sister?

[User] She's just sitting on the couch. She's gone crazy last night. She was hearing voices. She kept bringing me the baby and finally she calmed down and I took her back to the baby. And then now I just woke up to her screaming.

[Assistant] Okay, how old is the baby?

[User] Not even three weeks old.

[Assistant] Is your baby breathing?

[User] The baby's dead.

[User] Somebody called.

[Assistant] Help is on the way, okay?

[User] I need the keys so I can open the front door.

[Assistant] Do not touch the baby. Don't disturb anything in the area, okay?

[User] My mom is holding the baby.

[Assistant] All right. Help is on the way.

[User] I need to find the keys for the front door.

[Assistant] Is your sister near you?

[User] Yes.

[User] She stabbed herself.

[Assistant] Priscilla, where did she stab herself?

[User] In the heart and in the stomach, she says.

[Assistant] You said there's a stab wound on her heart?

[User] Yes, I'm looking at her right now.

[Assistant] Okay. Help is on their way.

[User] Oh my God.

[User] Mama, calm down.

[User] I didn't mean to do what he told me to.

[Assistant] Ma'am?

[User] Yes?

[Assistant] I'm going to go ahead and let you go, okay? Help is on their way. Goodbye.


[Assistant] 9-1-1, what's your emergency?

[User] I'm going to know what are you going to take?

[Assistant] I'm sorry, I don't understand. What's going on?

[User] I can't understand you.

[Assistant] Please speak clearly.

[User] One person talking a guy.

[Assistant] I can't understand. Can you clarify what's happening?

[User] What if the American Civic Association is on Tuscary and is someone shooting upstairs?

[Assistant] Is someone shooting?

[User] Yes.

[Assistant] Shooting what?

[User] I don't know. I didn't see them, but we can certainly hear them.

[Assistant] How many shots did you hear?

[User] Oh, God, probably 15 or 20.

[Assistant] What's your last name?


[Assistant] 9-1-1, what's your emergency?

[User] There's a suspicious subject in the area, I'm turning on Sharon Drive now.

[Assistant] Copy that, can you provide a description of the subject?

[User] Approximately 5'7" to 5'10", looks like a killer build.

[Assistant] Understood. Are you following the subject now?

[User] Yes, I am coming into Frontway, I might see them.

[Assistant] Alright, please keep your distance. Are there any other people around?

[User] There are a couple of people at a residence on Boeing. I'll check if anyone matches the description.

[Assistant] Okay, proceed with caution. Is there anything else you need?

[User] I'm at Somerset Central now. Can you dispatch another car to assist MSP at Minokin Manor?

[Assistant] Copy that, dispatching another unit to assist. Is there a suspicious vehicle involved?

[User] Yes, a vehicle is not stopping. It's a tan colored SUV, southbound on Route 13.

[Assistant] Can you provide the current location and direction of the vehicle?

[User] We just passed Lyndon Avenue, southbound. The vehicle isn't stopping.

[Assistant] Copy, unit is en route to your location. Continue to provide updates.

[User] Passing SHA now. The SUV is still southbound, I can't get a tag number.

[Assistant] Understood. Can you confirm the make and model of the vehicle again?

[User] It looks like a blazer or a bravada. He went around our roadblock, not trying to stop.

[Assistant] Okay, proceed with caution. Where are you now?

[User] Coming up on King Miller now, heading north again. The tag does not come back in our system.

[Assistant] Copy that. Continue to follow from a safe distance and update us frequently.

[User] We are northbound, just past SHA. Speed is increasing to about 80 now.

[Assistant] Understood, maintain a safe distance. Additional units are en route.

[User] Approaching the bridge, passing Wilson Landing now.

[Assistant] Copy, keep us updated.

[User] He's turning onto Revels Neck now, slowing down.

[Assistant] Proceed with caution. Stay behind the suspect vehicle.

[User] Turning left on Revels Neck, suspect possibly heading back northbound.

[Assistant] Copy that. Is there any damage to the suspect vehicle?

[User] He's on the rim now, one tire is down.

[Assistant] Understood, do not engage directly, wait for backup.

[User] Shots fired, shots fired! Start EMS immediately.

[Assistant] Copy, shots fired. EMS is en route to your location.

[User] We're at Revels Neck and Route 13. Suspect may have shot himself.

[Assistant] Copy that, maintain your position. Additional units and EMS are en route.

[User] Scene is secure. Suspect is down.

[Assistant] Understood. Ensure the area is secure for EMS arrival.

[User] Roadway is shut down, EMS can come south-bound.

[Assistant] Copy that. Contacting State Highway for additional support.

[User] Okay, waiting for backup.

[Assistant] Backup is on the way. Stay safe and keep us posted.


[Assistant] 9-1-1, what's your emergency?

[User] I don't know. There's a lady lying out here on the sidewalk.

[Assistant] Okay. She's bleeding?

[User] Yes, she's bleeding.

[Assistant] Are you with the lady now?

[User] Yes, she's right here.

[Assistant] Okay, hold on one second here. Let me write down what you're saying, okay? Stay with me.

[User] Okay.

[Assistant] How old is the lady?

[User] I don't know. She's my neighbor. She just moved in like two days ago. She looks like she's probably in her early 30s.

[Assistant] Okay, and is she awake? Is she breathing?

[User] Yeah, she's breathing. But she's going in and out.

[Assistant] Stay with me. What happened?

[User] I don't know. I don't know.

[Assistant] Is she completely alert?

[User] No, kind of. She's looking at me.

[Assistant] Okay, do you have an ambulance coming?

[User] Yeah, we're going to get the ambulance started right now.

[Assistant] Hold on for me. Do not hang up, okay?

[User] Okay, I won't hang up.

[Assistant] Where is she bleeding from?

[User] I don't know. It's on her arms. Under her arm. I don't know exactly where it's coming from.

[Assistant] Okay, paramedics are on the way. Can you check if her baby is in there? She's got a four-and-a-half-year-old.

[User] She just moved in.

[Assistant] So what exactly happened? Her husband shot everybody?

[User] That's what she said. Her husband shot everybody.

[Assistant] Is the baby okay?

[User] I don't know. Where did her husband go?

[Assistant] Do you know if he left or did he shoot himself?

[User] I don't know. Did he leave or shoot himself?

[Assistant] Give me the address where the woman is, please.

[User] 4350 Heiden Way.

[Assistant] Okay, 4350. Hold on one second, you're doing a great job.

[User] Okay.

[Assistant] Okay, and she looks like she's in her early 30s, right? Is she still responsive?

[User] She's not really responsive, just kind of looking at me.

[Assistant] Okay. Just hang in there, everybody is coming. Is the bleeding under control?

[User] I think so. I can't see an entrance wound.

[Assistant] Can you get a clean, dry cloth to press on the wound?

[User] I’m getting something. Her hand looks like it's shot.

[Assistant] Press down firmly and don’t lift it up.

[User] Okay, it doesn't look like she's bleeding out anymore.

[Assistant] Okay, where is her husband now?

[User] I don't know, she's not answering.

[Assistant] Is there any way she can get herself outside the house?

[User] She's already outside.

[Assistant] Okay, and how many people are in the house?

[User] Three that I know of.

[Assistant] Are you in a safe spot?

[User] Yes, I'm outside her house, but I don't want to go any closer.

[Assistant] Okay, that's good. The police are coming and they'll handle it. Just stay where you are.

[User] Okay.

[Assistant] Can you see any movement in the house?

[User] No, just music playing. I heard noise earlier.

[Assistant] Fire department is staged on Garrity. Just make sure you're safe.

[User] I know, I'll try.

[Assistant] What's her husband's name? Is she able to tell you?

[User] She's not talking.

[Assistant] Okay, just hang in there.

[Assistant] The ambulance and police are coming. They are almost there.

[User] Okay. I hear sirens.

[Assistant] Alright. If you need to leave because you're in harm's way, do it. I don't want anybody else hurt.

[User] Alright, I hear the sirens coming closer.

[Assistant] You're doing a wonderful job. Stay with me.

[User] Okay.

[Assistant] Once they get there, follow their instructions, okay?

[User] Okay, thank you.


[Assistant] 9-1-1, what's your emergency?

[User] There is a guy with a gun at the Casey's on Ames.

[Assistant] Which Casey's?

[User] The Lincoln Way one.

[Assistant] How do you know he has a gun?

[User] Because I can see it, and I just heard it go off, and now he's walking towards my car.

[Assistant] Is it a shotgun or a handgun?

[User] It's a pistol. And now he's walking back in.

[Assistant] Walking back into the store?

[User] Yeah, the girl was screaming. I heard shots, but I don't know.

[Assistant] Stay on the line, you might not hear me for a moment.

[User] I don't want to sit here in case, you know.

[User] Should we go hide behind the building or something?

[User] He's a black man. He's wearing a black cap. He's got a white shirt with a black vest on, and now he's running southwest.

[Assistant] Southwestbound? Okay, I'm hearing you. What direction is he going?

[User] I'm horrible with directions, okay? He's going towards Arnold Motor Supply.

[User] Is she okay? I don't know. I ran the hell away.

[User] She's bleeding.

[User] She's laying on the ground next to the kitchen.

[User] There's like a shell sitting on the table.

[Assistant] I'm putting you on hold for just a second.

[User] Lock the door. Lock it.

[Assistant] Can I get your first name?

[User] Jennifer.

[Assistant] Jennifer, okay, thanks. My name's Michelle.

[Assistant] Are you still with me?

[User] Yes.

[Assistant] I've got medical coming. Can you try not to touch anything?

[Assistant] Okay, I've got an officer there. Can you talk to them?

[User] Yeah, he just pulled up.

[Assistant] Okay, can you tell them what you saw?

[User] Yes.

[Assistant] Thank you for calling in.

[User] Goodbye.


[Assistant] 9-1-1, what's your emergency?

[User] Hi, my girlfriend just pulled up and there's a guy that pulled up in a truck behind her. We think he has a gun.

[Assistant] What's the address?

[User] 914 Stephen Street, Jessup, Iowa. I mean, they're arguing by a truck. We've seen a gun.

[Assistant] Okay, hold on just a second.

[User] Okay.

[Assistant] Okay, what's your name?

[User] Chase Weber.

[Assistant] Trace Weber?

[User] Chase, C-H-A-S-E.

[Assistant] And it was your girlfriend that just got home?

[User] Yes.

[Assistant] What's her name?

[User] Lindsay Nichols.

[Assistant] Do you know who the person is in the truck?

[User] I'm assuming it's her ex, but I don't know his name or who he is.

[Assistant] What kind of truck is it?

[User] It looks like a Chevy, maybe a Colorado? I'm not sure.

[Assistant] Do you know what color it is?

[User] Silver, hurry, please.

[Assistant] The police are on the way. I'm talking to you as they are en route, okay? So you don't need to be yelling at me.

[User] I'm sorry. I'm just looking out the window.

[Assistant] What color is the truck?

[User] Silver or gray, I believe.

[Assistant] If it leaves before the officers get there, let me know. Is Lindsay still outside?

[User] Oh, my gosh!

[Assistant] What's happening?

[User] He just shot her! He just shot her!

[Assistant] Stay on the line. The police are almost there.

[User] He shot her and then shot himself! I think he's down. I can't see where she's been shot. Lindsay, where have you been hit?

[Assistant] I'm paging the ambulance right now, just hold on.

[User] I don't know where she's been hit.

[Assistant] Can you check her safely?

[User] I don't know what to do.

[Assistant] Okay, is the officer there?

[User] Yes, he’s assessing the scene.

[Assistant] All right, the officer is there and I have an ambulance on the way, so I'm going to let you go, okay?

[User] Okay. Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Everyone hates emergency?

[User] Yeah, can you please send rescue?

[User] I think I'm having an overdose; me and my wife.

[Assistant] Okay, do you and your wife?

[User] Yes.

[Assistant] Overdose of what?

[User] Marijuana, but I don't know if it had something in it.

[Assistant] Okay, can you please send rescue?

[Assistant] How old are you? I'm 28, 29 years old and my wife is 26. Please come.

[Assistant] Have you guys been drinking also?

[User] What?

[Assistant] Have you guys been drinking today, too?

[User] No, that's it. No. And is there any weapons in the house?

[Assistant] No, please come.

[Assistant] Okay, we're on our way. Do you guys have a fever or anything?

[User] No, I'm just, I think we're dying.

[Assistant] Okay, how much did you guys have?

[User] I don't know. We made brownies. And I think we're dead. I really do.

[Assistant] Okay, how much did you put in the brownies?

[User] I don't know. Was it a lot?

[Assistant] Who made the brownies?

[User] My wife and I did.

[Assistant] Okay, get her.

[User] She's on the living room ground right now.

[Assistant] Is she breathing?

[User] She's barely breathing.

[Assistant] Is she awake?

[User] I think so.

[Assistant] Okay, can you look?

[User] Pardon?

[Assistant] Can you look?

[User] Yeah, I could feel her. She's laying right down in front of me. Time is going by really, really, really, really slow.

[Assistant] Okay, well, I'm on the phone with you. Do you know how much of it you bought and put in the brownies?

[User] Pardon?

[Assistant] How much did you buy?

[User] I don't, just please send rescue.

[Assistant] They're on the way, but I'm trying to figure out how much you bought and put into the brownies, sir.

[User] Probably like a quarter ounce total.

[Assistant] A quarter ounce total into the brownies? Did you guys eat all the brownies?

[User] Yeah, we did.

[Assistant] Okay, and you ate all of them? How many? Was it a big batch, a little batch?

[User] It was a quarter ounce.

[Assistant] Okay, but brownie-wise, how many pieces do you guys think you had?

[User] I don't know. I probably had, like, a small chunk. Please come. What time is it?

[Assistant] It's 9:37. When did you guys last eat the brownies?

[User] Probably like an hour and a half ago.

[Assistant] Okay, is your wife still breathing?

[User] Yeah, she is. She's kneeling down in front of me.

[Assistant] Okay, and is she Stacey Sanchez?

[User] Yes.

[Assistant] What's your name?

[User] My name is Edward.

[Assistant] Your Edward Sanchez?

[User] Yes.

[Assistant] And did you guys have any other sort of drugs you know of?

[User] Pardon?

[Assistant] Did you guys do anything else today besides marijuana?

[User] No, that's it. But I don't know what was in it. The marijuana could have had something in it.

[Assistant] Okay, are you guys on any sort of prescription pills? Do you take any other medications?

[User] No, I don't. My wife takes Vicodin, though.

[Assistant] Did she take any today?

[User] No, I don't think so.

[Assistant] Okay, where's the Vicodin?

[User] The Vicodin is in our medicine cabinet.

[Assistant] Okay, does she take it on a regular basis?

[User] Yeah.

[Assistant] How many does she take on a regular basis?

[User] Like, I don't know, five a day. Please come.

[Assistant] She takes about five a day?

[User] Yeah.

[Assistant] They are on the way. It's 9:38.

[User] Okay.

[Assistant] How many does she take a day?

[User] She takes like five a day.

[Assistant] Is there any animals in the house?

[User] Is there any what?

[Assistant] Do you have any dogs? I'll put them away for you.

[User] Okay.

[Assistant] Is the front door open?

[User] Yeah, the front door's open. Come here.

[Assistant] Is the porch light on?

[User] Pardon?

[Assistant] Is the porch light on?

[User] Yes, the porch light is on.

[Assistant] Are there any weapons in the house?

[User] You already asked me that.

[Assistant] And what did you say?

[User] No.

[Assistant] Okay, where is the weapon?

[User] It's in my closet.

[Assistant] Is that in the back bedroom?

[User] Yeah, in the front bedroom.

[Assistant] Okay.

[User] What's the FDA at right now?

[Assistant] They're on the way, sir.

[Assistant] Do you guys do this on a regular basis?

[User] No, this is the first time we've ever done it.

[Assistant] And you've never done marijuana before?

[User] Yeah, I have.

[Assistant] And you've never had this reaction to it before?

[User] No, never.

[User] What's this score in the Red Wings game?

[Assistant] What?

[User] What's the score in the Red Wings game?

[Assistant] I have no clue. I don't watch the Red Wings.

[User] Okay, I just want to make sure this isn't some type of, like, hallucination that I'm having.

[Assistant] Why? What's the score say?

[User] Three to three.

[Assistant] What channel is it on?

[User] Channel two.

[Assistant] It's two to two.

[User] Okay. Your police, tell your officers, they just passed me.

[Assistant] Okay, they just passed you?

[User] Yeah.

[Assistant] Okay, go outside and flag them down.

[User] Okay, my mother-in-law just got here, too.

[Assistant] Okay.

[Assistant] Alrighty.

[Assistant] Bye-bye.

[User] Bye.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, I'm...

[User] My friend, I think he's having a lot of health problems. He's unconscious on the floor now.

[Assistant] Okay, ma'am, ma'am, okay, hold on just one second, okay?

[User] Oh, my God, hurry.

[Assistant] Okay, listen to me. What is your name?

[User] I called it in a few days ago.

[Assistant] Ma'am, I need to get some information. You said your name. Okay, what is the number that you're calling me from?

[User] Oh, this is his number. I don't know.

[Assistant] You don't know your number? Okay, listen to me. I need you to check and see if he's breathing, okay?

[User] He's not breathing good at all. I'm trying to put air in his nose. I mean, he's out of it.

[Assistant] Okay, listen to me, okay? The ambulance is already on the way, and we've got some county officers on the way. Are you with him now?

[User] Yes, I'm here with him.

[Assistant] Okay, how old is he?

[User] Oh my God, I don't know. Maybe around 50. He just got out of the hospital like two weeks ago.

[Assistant] Ma'am, can you take the phone away from your ear a little bit? You keep pressing buttons, and I can't hear you. Can you hear me now?

[User] Yes.

[Assistant] Okay, we need to see if he's breathing. If not, we need to start CPR, okay? Can you see his chest moving?

[User] I can see his chest going in and out, barely.

[Assistant] Okay, place your hand on his forehead, your other hand under his neck, and tilt his head back. Put your ear next to his mouth. Can you feel or hear any breathing?

[User] Yes, but it's not good. I can't get a pulse.

[Assistant] You can't get a pulse? It's very faint?

[User] Yes.

[Assistant] Okay, look at him very closely and tell me exactly what you see and hear him doing.

[User] Let me turn this radio down. Oh my God, what has he done? I was in another room asleep.

[Assistant] Okay, we're going to do chest compressions. Place the heel of your hand on the breastbone in the center of the chest, right between the nipples. Put your other hand on top of that hand. Pump the chest hard and fast, at least twice per second, and two inches deep. Let the chest come all the way up between pumps. We’re going to keep doing this until help can take over. Count out loud so I can hear you.

[User] Okay.

[User] One, two, three, four, five, six, seven, eight, nine, ten...

[Assistant] You're doing great. Keep counting out loud.

[User] Eleven, twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen, twenty...

[Assistant] You're doing a good job. Keep going until help gets there.

[User] Twenty-one, twenty-two, twenty-three, twenty-four, twenty-five, twenty-six, twenty-seven, twenty-eight, twenty-nine, thirty...

[Assistant] Keep going. You're helping him.

[User] Thirty-one, thirty-two, thirty-three, thirty-four, thirty-five, thirty-six, thirty-seven, thirty-eight, thirty-nine, forty...

[Assistant] Is he breathing?

[User] His chest is barely moving.

[Assistant] Keep doing the compressions. You're doing a great job.

[User] Forty-one, forty-two, forty-three, forty-four, forty-five, forty-six, forty-seven, forty-eight, forty-nine, fifty...

[Assistant] Help should be there any minute. Keep going.

[User] Fifty-one, fifty-two, fifty-three, fifty-four, fifty-five, fifty-six, fifty-seven, fifty-eight, fifty-nine, sixty...

[Assistant] There’s an officer on scene. Is the door unlocked?

[User] No.

[User] Yes, it's unlocked. They can get in.

[Assistant] Okay. Keep doing the compressions until they get right with you.

[User] Seventy-one, seventy-two, seventy-three, seventy-four, seventy-five...

[Assistant] You're doing a great job. Keep going.

[Assistant] Ma'am, they're with you now. Thank you for your help.

[User] Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] I got a man stabbed.

[Assistant] You're in what city, sir?

[User] Elkona.

[Assistant] Okay, how was he stabbed?

[User] I got a Jeep Cherokee going out Hider Avenue right now. He's fixing to make a left on Lockwood, and he's going to be heading cordon.

[User] I got two people severely stabbed in the neck, one possible fatality.

[User] Please let them know I'm wearing a red t-shirt with shorts. I am signal zero with a firearm.

[Assistant] Okay. Who stabbed him, sir?

[User] I don't know. He's just out in the yellow. The Jeep just turned left from Lockwood.

[Assistant] What color is the Jeep Cherokee?

[User] It's a champagne color.

[Assistant] And that's the suspect, right?

[User] Yes, that's the suspect.

[Assistant] Are you a law enforcement officer?

[User] No, I'm a neighbor.

[Assistant] But you're armed?

[User] Yes, I am signal zero.

[Assistant] Okay. Are you with the victims now?

[User] He's saying his wife is inside stabbed.

[Assistant] You said they're both stabbed in the neck?

[User] Yes, both are stabbed in the neck.

[Assistant] Where are you at now? Are you with the victims?

[User] I think so, yeah. What's the address here?

[Assistant] Okay, what's the address where the victims are at?

[User] I don't know the address, but I have two people stabbed really bad.

[Assistant] Sir, what's the address where the victims are at?

[User] I'm not sure of the exact address. The Jeep Cherokee turned left from Lockwood.

[Assistant] I've got help on the way. Can you get a cloth and have them apply it to the wounds to stop the bleeding?

[User] Yeah, I'm telling them to hold the cloth on there tight.

[Assistant] Have them sit or lay down. You said the Jeep was heading toward Lockwood?

[User] Yes, and there's blood everywhere. His wife is missing.

[Assistant] Okay, one victim is missing. Are you armed with a gun right now?

[User] Yes, but my weapon is secure.

[Assistant] All right, we need to focus on helping the victims. You said it might be a domestic incident?

[User] It sounds like the son came over and stabbed them. She's hiding in the woods.

[Assistant] Do you know the son's name?

[User] No, I don't know his name. We're deep in the woods now. She's covered in blood.

[Assistant] Can you get a cloth on the wounds to help stop the bleeding?

[User] We're doing our best with first aid. She's in really bad shape.

[Assistant] Okay, keep pressure on the wounds. Do you see the deputies?

[User] Yes, I see them now.

[Assistant] What is your name?

[User] My name is [Name]. He's going to her daughter's house to kill her.

[Assistant] What's the address that he's headed to?

[User] In Daytona. He's headed to kill his sister.

[Assistant] Okay, we'll notify Daytona. Sir, are you still there?


[Assistant] 9-1-1, what's your emergency?

[User] I got a report of a shooting.

[Assistant] Okay, where?

[User] Lehigh Hanson Permanente, 24001 Stevens Creek Boulevard.

[Assistant] Okay, and where are you on the premises?

[User] I'm in a control room.

[Assistant] Okay, but where's the patient?

[User] There are multiple shooting victims in the quarry. It just happened.

[Assistant] Multiple victims? Where exactly in the quarry?

[User] The quarry's in the back of the plant facility. The sheriffs will need to go all the way to the back behind the cement plant.

[Assistant] Do we know how many victims?

[User] No, I don't.

[Assistant] What's the phone number you're calling from?

[User] I'm calling from the plant phone. The number's generated by the computer system.

[Assistant] Can you confirm the number?

[User] It's a company phone, but I'm in the control room.

[Assistant] Okay. Tell me exactly what happened.

[User] I got a call from a guy just screaming on the phone. There are people shot in the quarry.

[Assistant] Okay, and nobody's answering you on the radio?

[User] No one's answering. We're trying another phone line right now.

[Assistant] So you're not with the patients, correct?

[User] No. We're trying to call the phones up there and other numbers.

[Assistant] Since you don't have much information, can you find out how many victims there are? We're sending fire and ambulance.

[User] Okay.

[Assistant] When you find out, can you please call us back?

[User] Yes.

[Assistant] 9-1-1, what's your emergency?

[User] We need help. We need the police here.

[Assistant] Okay, what's the address of the emergency?

[User] Steven Creek Boulevard at the cement plant and the quarry. Somebody's shooting everybody.

[Assistant] How many people?

[User] A lot, around six people shot. Please, we need help.

[Assistant] Okay, let me get everyone started. Hold on one second.

[User] Please, we need help.

[Assistant] Okay, everybody's on the way. Hold on one second for me, okay?

[User] Please help, people are going to die.

[Assistant] Okay, hold on so I can get everyone started. They're on the way, but stay on the phone.

[User] Thank you.

[Assistant] Who's doing the shooting? Do you know who it is?

[User] It's an African American guy.

[Assistant] Do you know who it is?

[User] He used to work here. I think it's Sharif Elman.

[Assistant] Do you know if he left?

[User] He drove off in a brown cougar, like a 96 or 95 model.

[Assistant] Do you know which way he went from the quarry?

[User] The only way out is through the gate. I don't know which way he turned.

[Assistant] Do you know how many people are hurt?

[User] I think around five or six people.

[Assistant] Stay on the line with me. We already have help started, okay?

[User] Thank you.

[Assistant] Are you shot sir?

[User] No.

[Assistant] Can you tell me the phone number you're calling from?

[User] It's...

[Assistant] Can you go check on the injured and come back?

[User] Okay, I'll be right back.

[Assistant] Can you see any of the people who are hurt?

[User] I saw about three or four.

[Assistant] Can you tell me exactly what happened?

[User] A guy came late to work, got a cup of coffee, then came back with a rifle and a handgun and started shooting.

[Assistant] How many shots did you hear?

[User] About 20 to 30 shots.

[Assistant] We need to try to help those who are injured. Do you have clean cloths or towels?

[User] Yes, I have some.

[Assistant] Get them and come right back.

[User] Okay, I've got them.

[Assistant] Press the clean cloth firmly on the wounds. Do not lift it up to look. Can you do that?

[User] Yes, I'm doing it. There are about five people.

[Assistant] Focus on the person next to you. Are they severely injured?

[User] Yes, they're bleeding badly.

[Assistant] Just press down firmly and don't lift the cloth. Help is on the way.

[User] Thank you.

[Assistant] Stay with me. Where exactly are you in the facility?

[User] In the office area up in the quarry.

[Assistant] Can you describe other people there?

[User] There's blood everywhere, and some people are dying.

[Assistant] I understand. We're doing everything we can to get help there fast.

[User] One guy came in and said someone has already died.

[Assistant] Sheriff's Office, 9-1-1. What's your emergency?

[User] I was driving to work, and I saw a lady lying on the ground with a man leaning over her.

[Assistant] Where are you at?

[User] I'm in the parking lot of HP.

[Assistant] HP call? Let me look. Are you afraid for the woman's safety?

[User] Yes, I'm safe, but my car got shot. The man saw my license plate.

[Assistant] Did you see what the man looked like?

[User] He was kind of fat, about 250 to 300 pounds, looked Hispanic.

[Assistant] What's the address there?

[User] 10955 North Tantow Avenue. It's inside the HP parking lot.

[Assistant] Was the lady conscious?

[User] I don't think so. She wasn't resisting.

[Assistant] Was the man trying to take something from her?

[User] I think so, maybe her purse.

[Assistant] What's your name and phone number?

[User] [User gives name and phone number]

[Assistant] Stay inside, contact security, and lock the doors. Help is on the way.

[User] Yes, thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Mrs. Plurton, 860 Miller Avenue.

[User] I believe there's a robbery in progress, shots fired.

[User] They're requesting as many units as possible.

[User] Pleasant Hills, units available, pending it.

[Assistant] Can you head that way as well?

[Assistant] I'll repeat the location. It's going to be 860 Miller Avenue.

[User] A complainant stated a neighbor was being held at gunpoint.

[User] Suspect was last seen running towards Bull Street.

[User] I don't have a description at this time.

[User] 534, we moved in.

[User] Myself and 84, clear that transport.

[User] Sheriff's advising to get a warrant.

[User] Copy 22, 6.5.

[User] 2512, run reduction E1P3.

[User] 2255.

[User] Yes, code 2255 Jefferson.

[User] Pleasant Hills units, use caution.

[User] There's an update here requesting a medic for an officer possibly down.

[User] 2154. Sorry, 2160 had to declare.

[User] Downey 2534.

[User] There's a request for help on the radio.

[User] Sir, it's 22-506. I'm talking to myself, a 34-32 will be en route.

[User] Another unit, it's 51-8-37.

[User] Left turn on to St. Clair.

[User] Can you confirm the location again?

[User] Show me en route.

[User] 22 to finish.

[User] E-mail, one-one-five-five to three.

[User] E-mail, one-one-five-five-two-three.

[User] Mr. Walton with the police requested by one-month-law.

[Assistant] Can you repeat?

[User] 2259.

[User] Let's switch over to my county south for our response.

[User] Be advised they are out of 102.

[User] I'm going to provide the update in bar.

[User] 2415, you're on scene.

[User] 2300, 420, 420, 200.

[User] All units not operating, clear the area, revert to your backup channel.

[User] I'm going to close the channel.

[User] Revert to your backup channel, 2300.

[User] 34 from 30, confirm direction one more time, please.

[User] Round 837, same clock.

[User] 40 cut out.

[User] Shots fired on the mountain.

[User] Dead end on Miller.

[User] Pleasant Hills units, when you come in, give me two more units in the back, we got more.

[User] Confirmed, left onto Miller off of St. Clair, right?

[User] Yes, if you're coming from St. Clair Avenue.

[User] Left on St. Clair, all the way to 860 Miller.

[User] It'll be on your left, you'll see all the cars.

[User] Capitalization 8,000, mileage 115524, 115-5-2-2.

[User] Okay. 24?

[User] 2304.

[User] 90.

[User] It can be 597 en route.

[User] 597 en route.

[User] 1822, 1822, Hill Hall Road in Jefferson.

[User] Next to Coy County.

[User] No. 507-409.

[User] 507.

[User] We're at Miller and Farnsworth now.

[User] Which house is it? We're here.

[User] Clearing the house now, 860 Miller Avenue.

[User] Got it.

[User] Thank you, Chairman.

[User] Clarendon is tied up.

[User] I'd like to set up at least a six-block perimeter around this house until we get it cleared.

[User] Then we can possibly contain it.

[User] Look on a map and set up a perimeter around this neighborhood, a six-block radius.

[User] Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Please, help.

[Assistant] Hello? Yes, what's your emergency?

[User] We've just been robbed.

[Assistant] Where are you?

[User] 220 South Sea Street.

[Assistant] 220 South Sea. Okay, we have officers headed your way. Are you safe right now?

[User] I'm in my bedroom.

[Assistant] You're in your bedroom, okay. Is anyone else there with you?

[User] Yes, my sister. My mom and stepdad went to the pawn shop, and they stole the iPad and the PS3.

[Assistant] Are you all in the bedroom by yourselves?

[User] Yes.

[Assistant] Stay right there, okay?

[User] Yes, sir.

[Assistant] Did you see how many people came in?

[User] Like four or five.

[Assistant] Can you hear anyone else in the house?

[User] No, I think they went to my mom's bedroom.

[Assistant] Okay, we're chasing some of them right now. So you stay right where you are and stay on the line with me, okay?

[User] Yes, sir. Should I go into the closet?

[Assistant] If that'll make you feel safer, you can do that, okay?

[User] Yes, sir.

[Assistant] Alright, stay in the closet if you feel safer. Officers are out there.

[User] Yes, sir. I have my little sister with me. We're both hiding.

[Assistant] Okay. The officers will be entering the house. If you hear something, it'll probably be them. Stay where you are until they find you.

[User] I can hear them.

[Assistant] Alright. Just stay on the line with me. They'll be coming through the house slowly.

[User] Yes, sir.

[Assistant] If you hear them open the door, say 'It's us,' okay?

[User] Yes, sir.

[Assistant] You're doing great.

[User] They're here.

[Assistant] Okay, don't open the door until they tell you to.

[User] They told us to open the door. It's the police.

[Assistant] Alright, you're safe now. Good job.

[User] Thank you. Bye.


[Assistant] 9-1-1, what's your emergency?

[User] My mom had passed out.

[Assistant] You're on Spruce?

[User] Yes, my mom.

[Assistant] Where's Mr. Turner at?

[User] Right here.

[Assistant] Let me speak to him.

[User] She's not going to talk.

[Assistant] Okay, I'm going to send the police to your house and find out what's going on.

[User] 1950 Spruce, Apartment 3.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, ma'am. There's a house on fire on Southeast 27th Street.

[Assistant] Southeast 27th Street?

[User] Yeah.

[Assistant] Can you give me a more specific location on Southeast 27th Street?

[User] Um, I don't know.

[Assistant] Okay, what's your address?

[User] I don't know the address here, but it's off Lakewood Avenue.

[Assistant] Okay, please hold while I transfer you to the fire department.

[User] Okay.

[Assistant] There's a fire on Southeast 27th Street.

[User] Yes, ma'am. I don't know if anybody is inside.

[Assistant] Can you give me a better address with a cross street?

[User] It's off Lakewood Avenue.

[Assistant] Do you know if there's anybody in the house?

[User] I don't know. I was driving by and I just saw it on fire. There are three or four cars in the driveway. The whole front porch is engulfed.

[Assistant] What's your name and phone number?

[User] Hey, I don't know if anyone is in the house. I was just driving by and saw it.

[Assistant] Okay, is the fire just on the front porch or spreading to the rest of the house?

[User] It's starting to burn the whole roof now. It's getting really intense.

[Assistant] Alright, help is on the way. Are you still there?

[User] Yes, there are some cars in the front yard. I don't see anyone outside or any neighbors around.

[Assistant] Can you see anyone running out of the house?

[User] There are some people coming out now.

[Assistant] Can you see if anyone else is still in the house?

[User] I just saw one person come out; he said there are kids inside.

[Assistant] Okay, stay on the phone with me. Are there children inside the house?

[User] Yes, but he ran off somewhere. The house is almost half engulfed.

[Assistant] Did the person who ran out say how many kids are inside?

[User] He mentioned a couple of kids.

[Assistant] Please ask him if there are any more children or people inside.

[User] He just said there’s only one person inside now. I don't know if it's a child.

[Assistant] Is the fire department there yet?

[User] Yes, they just arrived. I still see flames catching on the trees and everything.

[Assistant] Okay, they should be handling it now. Thank you for calling. Stay safe.

[User] Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Hey, my mama fell down.

[Assistant] Okay, your mama fell down?

[User] Yeah.

[Assistant] Okay, where are you at?

[User] Um, my house.

[Assistant] Do you know the address of your house?

[User] Uh.

[Assistant] Can you ask your mommy what the address is?

[User] Yeah.

[Assistant] Hello? Is your mom, can your mommy talk?

[User] No, she can't talk now. She's up down.

[Assistant] Is she laying down on the ground?

[User] Yeah.

[Assistant] Okay, do you know what your house looks like?

[User] What?

[Assistant] What color is your house?

[User] Um, white.

[Assistant] White? Okay, what color is your driveway?

[User] Hang on, Kevin, just a second. It's white.

[Assistant] White cars in front of your house?

[User] I can't do such as a... White car. Because I'm trying to get dresses from a little bit of a girl. I only have one white car, and Daddy has a big black car.

[Assistant] Big black car? Okay. Do you have any dogs or anything in your yard?

[User] We have a big giant one. A big car.

[Assistant] Okay. How old are you?

[User] Three.

[Assistant] Three? Okay. You're going to have to help me so we can get the ambulance there to help your mommy, okay?

[User] Okay.

[Assistant] Can you go to the door and turn on the porch light so the ambulance can find the house?

[User] Yeah.

[Assistant] Stay on the phone with me. Don't put the phone down, okay? What is your name?

[User] Um, Natalie.

[Assistant] Oh, okay. Do you have a baby brother?

[User] Yes.

[Assistant] Did you turn on the porch light for me?

[User] Yep, okay.

[Assistant] Okay, I'll let you know when to open up the front door, okay?

[User] Okay.

[Assistant] Can your mommy talk?

[User] No, she's not awake.

[Assistant] Okay, we'll have to watch for the ambulance, and you'll have to help me wave them in so they can come help Mommy, okay?

[User] Okay.

[Assistant] Can you hear the ambulance?

[User] No.

[Assistant] Okay, you'll have to help me listen for the ambulance. What's your mommy's name?

[User] Melinda.

[Assistant] What's your last name?

[User] Um, I don't remember.

[Assistant] That's okay. We're going to help her. Can you go open the front door for me so we can listen for the ambulance?

[User] Okay.

[Assistant] Are you by the door so I can hear the ambulance?

[User] Yeah.

[Assistant] Okay, listen for the sirens with me, okay?

[Assistant] You're a very smart little girl for calling me so we can get your mommy help. What's your last name?

[User] I don't feel good. Mommy doesn't feel good.

[Assistant] That's right, and you're a very smart little girl for calling me so we can get her help. Can you wave at the ambulance when you see them?

[User] Yes.

[Assistant] Are you waving at them?

[User] Yes, there's a small child at the door.

[Assistant] Okay, thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, I think somebody's breaking into my house, please.

[Assistant] Okay, stay on the line. Why do you think someone's trying to break into your house?

[User] I'm upstairs, and I can hear them breaking stuff down there.

[Assistant] What's been broken?

[User] It sounds like glass, maybe a window?

[Assistant] You heard some glass being broken?

[User] I did.

[Assistant] How long ago was that?

[User] A minute, maybe 30 seconds.

[Assistant] Okay. Just stay on the phone. Stay calm. Are you the only one in the house?

[User] I am.

[Assistant] No children or other adults?

[User] No.

[Assistant] You're in the upstairs part of the house?

[User] Yes, in the office under a desk.

[Assistant] Which area of the house did you hear the glass breaking?

[User] The kitchen. Please hurry.

[Assistant] Do you have any weapons in the house that anyone could use?

[User] No.

[Assistant] Where is the kitchen in relation to the rest of the house?

[User] The back side of the house, by the pool.

[Assistant] Do you have any dogs in the backyard?

[User] No, nothing in the backyard.

[Assistant] Okay, I have several officers coming that way. Stay calm; you're doing great. Do you have any idea who could be trying to get into your house?

[User] No.

[Assistant] Do you hear anything else right now?

[User] I don't.

[Assistant] I don't want you to move, but let me know if you hear anything else we need to know about.

[User] I hear something. Oh my god, they're coming up the stairs.

[Assistant] Just stay where you're at. Do you hear someone coming up the stairs?

[User] Yes, with flashlights.

[Assistant] Stay where you're at. Don't make a sound. Do you see them?

[User] They’re right in front of me!

[Assistant] Stay still, don't move. Do not say a word.

[User] What do I do?

[Assistant] Stay silent. Help is right there. Just stay put.

[User] Okay.

[Assistant] Can you still hear them in your house? Are there more than one voice?

[User] There are at least two.

[Assistant] Are they still in the house?

[User] They're leaving the room. I think they heard something outside.

[Assistant] Okay, stay where you're at. I'm going to stay on the phone with you until officers get there.

[User] They're outside the room.

[Assistant] Stay silent. The officers are clearing the house. They will let you know when it’s safe to come out.

[User] They're yelling something.

[Assistant] Are you with the officers now?

[User] Yes, they just got here.

[Assistant] Okay, go ahead and talk to them. You did excellent.

[User] Thank you.

[Assistant] Take a deep breath and breathe. You're safe now. The officers are there with you.

[User] Okay.

[Assistant] You did a wonderful job. Is there anything else you need to tell the officers?

[User] No, they're checking the house.

[Assistant] Okay, take a moment. You did great. If you need anything else, let the officers know.

[User] Thank you.

[Assistant] You're welcome. Bye-bye.


[Assistant] 9-1-1, what's your emergency?

[User] Hello, sir.

[Assistant] Ma'am, this is Arsbury County.

[User] We just had a robbery. They took a baby.

[Assistant] All right, hold on for the sheriff's office, ma'am.

[Assistant] All right, hold on, okay.

[Assistant] Did they leave the residence?

[User] Yes, ma'am, they left the residence.

[User] They came in the house and told all of us to lay on the floor.

[Assistant] All right, hold on.

[Assistant] All right, hold on, ma'am.

[User] And they took the baby.

[User] Hello, ma'am. Excuse me.

[User] Hello?

[Assistant] Okay, ma'am. Tell me what happened.

[Assistant] Tell me what happened, ma'am?

[User] They came into the house and told us to lay on the floor.

[Assistant] Okay, who came in? How many?

[User] Four of them.

[Assistant] Were they male or female? Black or white?

[User] They were all black.

[Assistant] You said four of them, were they males or females?

[User] Males.

[Assistant] Okay, did they have any weapons?

[User] Yes, ma'am.

[Assistant] How many?

[User] Ma'am, ma'am, excuse me, ma'am.

[Assistant] Ma'am, you need to slow down. Did they have any guns?

[User] Yes, ma'am.

[Assistant] Okay, hold on.

[Assistant] Okay, what did they leave in?

[User] Ma'am.

[Assistant] What did they leave in?

[User] I can't talk to multiple people at once.

[Assistant] Ma'am, I need you to stay on the line and not switch the phone from person to person.

[User] Okay, I'm here.

[Assistant] All right. What did they leave in?

[User] They were driving a Green Explorer.

[User] I didn't get the tag number, but there was also a little red car.

[Assistant] A green Explorer and a red what?

[User] A little red car. I don't know the make or model.


[Assistant] 9-1-1, what's your emergency?

[User] This is the policeway. The emergency will borrow?

[Assistant] What's the address in Queens?

[User] Go on 17.7.7.

[Assistant] I don't understand what you're saying there. What is it? What's your address?

[User] 1.147-3.

[Assistant] 121-47?

[User] Yes, we're going out of the bed.

[Assistant] What are your questions, ma'am?

[User] It says, um, time is going to live on.

[Assistant] And you're at 121st Avenue?

[User] Hello?

[User] Woo!

[Assistant] Are you near 121st Avenue, ma'am?

[User] Hello. Good morning. 604-1-770. We're in Queens.

[Assistant] I have a caller on the line. She said someone is shot. Hello?

[Assistant] I don't think she's going to be able to answer you.

[User] I heard the shots myself. I don't know. Did you get it?

[Assistant] And there's 121-47 Garrison?

[User] I think it's Gregson.

[Assistant] Grayson?

[User] Mm-hmm.

[Assistant] Okay, thank you.

[User] What about it? Where are you in?

[Assistant] What's the address?

[User] 121.47 Green Street.

[Assistant] All right, what street?

[User] Great.

[Assistant] Oh, my God. Hold on. Hold on. Hold on. Go ahead.

[User] Hold on. 121.

[Assistant] Okay, who is shot?

[User] My mother and my father. My mother and father are dead.

[Assistant] Okay, hold on. Don't hang up, okay?

[User] Hello?

[Assistant] Hello, ma'am. Okay, hello, ma'am. Who, I'm sorry, sir. Who shot you? Where's the person?

[User] I don't know. I just don't know.

[Assistant] You don't have any description?

[User] No. What is the dog doing?

[Assistant] Where were you shot?

[User] In my shoulders.

[Assistant] Okay. Are you inside or outside?

[User] I'm outside.

[Assistant] And you said your parents were also shot?

[User] Yes.

[Assistant] Oh my gosh. Where are they?

[User] In the room.

[Assistant] Hold on one second, don't hang up, okay? We're going to send assistance, all right?

[Assistant] Is it a private house or apartment building?

[User] A private house.

[Assistant] All right, what's your phone number?

[User] Hello?

[User] Hello?

[User] Hello?

[User] Hello?

[Assistant] Hello, sir?

[User] I'm here.

[Assistant] Okay. Hold on for me.

[Assistant] EMS is on the way. We have an officer on the line. He said he was shot in the shoulder.

[User] Say that again?

[User] Hello?

[Assistant] Hello, sir. Is that the police there?

[User] Let me drop you out to the back.

[Assistant] Okay. Can you send the police? I've got to check.

[User] Okay.

[Assistant] Hello, sir.

[User] Hello.

[Assistant] Hello, sir. You don't know what he looks like?

[Assistant] What does he look like?

[User] He's around 5'4".

[User] Oh, my shoulder.

[Assistant] Hello, sir?

[User] He let the door down. They got shot.

[User] Oh, Mama!

[Assistant] Hello, sir. Is that the police you're talking to?

[assistance] He said his parents are dead. 121-47, Garrison?

[Assistant] I'll send an arrest team. There's multiple people shot at that location. I'm going to send that, okay?

[User] Okay.

[Assistant] Stay with me, sir. All right?

[User] I'm...

[User] Oh, I'm sorry. What's the name?

[Assistant] Grayson?

[User] I believe that's it.

[Assistant] I'm trying to get help to you, okay? Stay with us, all right?

[User] Oh, I'm on the ground. What should I do?

[Assistant] Where is the person? Have they left already? Are you sure? Try not to move, okay?

[User] All right.

[Assistant] Okay, we're sending help now. Stay with me.

[User] All right, no.

[User] Bye.


[Assistant] 9-1-1, what's your emergency?

[User] I have been kidnapped, and we are being followed.

[User] He's going to kill me if they keep following him.

[Assistant] Okay, and what's your name, ma'am?

[User] Okay.

[Assistant] Are you in the car with him?

[User] He has me in the back.

[Assistant] He has a guy, and he's got a nine-millimeter.

[Assistant] Do you have any other weapons in there?

[User] Yes.

[Assistant] Do you know what kind of weapons he has?

[User] I think he has two others. He's got a rifle.

[Assistant] Okay, and what else?

[User] He says that he's taking me home. He said if they try to stop him before then, I'm going to get hurt.

[Assistant] Are you able to put him on the phone?

[User] Can I talk to him for a second?

[Assistant] Ma'am?

[User] Get them off my ass.

[User] Hey.

[User] They can follow me at a distance. I will drive around 80 or 90, safely. She is going home.

[Assistant] Sir, why don't you just pull over so we can end this peacefully?

[User] That's not going to happen. Maybe you didn't hear me. Back them up or I start opening fire.

[Assistant] Sir, why are you running?

[User] You're risking this woman's life. We're heading south. You've got three officers ganging up on me right now, and I have enough ammunition to kill her and myself.

[User] Get out of my ass now! They are more than welcome to follow me at a distance. If they continue to do this, people are going to get hurt.

[Assistant] If the officer following me does not break off pursuit, then people will be hurt.

[Assistant] Where are you located?

[User] I don't even know what officer's following you.

[Assistant] Can you let me know where you are so I can let the officer know?

[User] We're going south on I-95. If they continue to follow me, I will fire a warning shot. The third shot will not be a warning.

[Assistant] Do you have a weapon on you?

[User] You guys don't seem to want to believe me.

[Assistant] I'm just asking you a question. What kind of gun do you have?

[User] I am going to take this young lady back to her home. You will not interfere. Is that understood?

[Assistant] So you're going where?

[User] They are welcome to follow me at a distance, but I'm not telling you where. You understand?

[Assistant] I don't really understand the situation that's going on.

[User] You don't need to. Either the police stay off of my ass and they stay well back, or I'm going to hurt people.

[Assistant] Okay, good deal.


[Assistant] 9-1-1, what's your emergency?

[User] My girlfriend left last night, and she hasn't made it back to the hotel.

[Assistant] Okay, where are you at?

[User] The Stevens Inn.

[Assistant] What room?

[User] 402.

[Assistant] What is your name?

[User] It's Robert Early.

[Assistant] How do you spell your last name?

[User] B-A-R-L-E-Y.

[Assistant] And your phone number is 817-308-7251?

[User] Yes, ma'am.

[Assistant] Where do you live, Robert?

[User] I'm from Texas.

[Assistant] And what is her name?

[User] Emily Lambert.

[Assistant] Can you describe what she was wearing?

[User] She was wearing a white and black dress with black high heels. They had little silver balls on the bottom of the heels.

[Assistant] Do you know if she has her phone and ID with her?

[User] Her ID and phone are in the room on the charger. She took my phone with her.

[User] I've driven up and down the street to see if she was walking. I haven't seen her, and I've called her parents and her ex-husband. Nobody's heard from her.

[Assistant] Okay, let me go ahead and have an officer come see you, alright?

[User] Okay, thank you.

[Assistant] You're welcome.


[Assistant] 9-1-1, what's your emergency?

[User] 1500 East Second Street, Suite 300.

[Assistant] 1500 East Second Street, Suite 300. What's the problem there?

[User] We believe there is a shooter. We've heard at least two shots.

[Assistant] Okay, what's the name of the business?

[User] Urology Nevada.

[Assistant] Do you know if anybody's been hurt?

[User] We don't know. We are locked in the bathroom right outside the elevator.

[Assistant] Have you heard anything other than the shots?

[User] No, we only heard two shots. Two suspected shots.

[Assistant] Okay, and you're in the bathroom on the third floor, by the elevators?

[User] Yes, that's right.

[Assistant] And you haven't seen anyone, right?

[User] I personally have not seen anybody with a gun, no.

[Assistant] How many people are with you in the bathroom?

[User] There are ten people in the bathroom I am in. There are probably about ten others in the men's room across the hall.

[Assistant] Okay, and someone there saw the shooter?

[User] Yes, there are two people here who saw the person with the gun.

[Assistant] Can you ask them for a description? Is the shooter white, black, Hispanic, Asian?

[User] He's a white guy, middle-aged, in his 40s, tall, around 6 feet, about 200 pounds.

[Assistant] Do you know what he was wearing or what kind of gun he had?

[User] He had a long black gun, a pump shotgun with no stock, and a black vest over a flannel shirt.

[Assistant] Did he say anything?

[User] Yes, he said, 'You guys better get out of here,' then went towards the back.

[Assistant] Did he appear to be intoxicated?

[User] No, he seemed angry. He said something about ruining his life. We don't know him.

[Assistant] Okay, and nobody in the bathroom is injured, correct?

[User] Correct, nobody here is injured.

[Assistant] Alright, I want you to stay on the phone with me, stay quiet, and stay where you are. Help is on the way.

[User] Okay, thank you.

[Assistant] 9-1-1, what's your emergency?

[User] We've had a shooting at 1500 East Second Street, Suite 300.

[Assistant] Is anyone injured?

[User] One of the doctors might have been shot. I'm hiding so I don't know.

[Assistant] Where are you hiding?

[User] Under my desk.

[Assistant] Stay quiet and stay on the phone with me. Where is the doctor?

[User] I don’t know, maybe in the back of the office.

[Assistant] Do you know how many shots were fired?

[User] I heard four shots in total.

[Assistant] Alright, I need you to stay as safe as possible. Do you have a window in your office?

[User] Yes, but I'm on the third floor.

[Assistant] Just stay where you are. I've got help on the way. Do you hear anything now?

[User] It's quiet now.

[Assistant] Okay, stay on the line with me and let me know if anything changes.

[User] Okay, will do.

[Assistant] 9-1-1, what's your emergency?

[User] We've got a gunman at 1500 East Second Street. I'm locked in a room.

[Assistant] What room number are you in and what floor are you on?

[User] I’m on the third floor, Exam Room 18, Suite 302.

[Assistant] Stay where you are and stay away from windows and doors. What’s your name?

[User] Dr. Zell.

[Assistant] Okay, Dr. Zell. I've got your information. Stay where you are and keep the door secured.

[User] Okay, thank you.

[Assistant] 9-1-1, what's your emergency?

[User] 1500 East Second Street, Urology Nevada.

[Assistant] What's happening?

[User] I hear gunshots outside my office.

[Assistant] Is anyone injured?

[User] I don't know, I'm hiding under my desk.

[Assistant] Stay calm and stay on the phone with me. Is your office door locked?

[User] Yes, it's locked.

[Assistant] Good. Do you see or hear anyone outside the door?

[User] I heard someone outside just now.

[Assistant] Stay quiet and stay calm. Help is on the way. Do you hear more shots?

[User] No, it’s quiet now.

[Assistant] Okay, hold on. Do not open the door for anyone except the police. Stay on the line with me.


[Assistant] 9-1-1, what's your emergency?

[User] What's the address of your emergency?

[User] Ma'am.

[Assistant] Ma'am, I need you to take a deep breath and give me that address again.

[User] Okay.

[User] I'm sorry, no.

[User] Okay.

[User] I don't want my hands.

[User] Honey.

[Assistant] Honey, listen, listen to me. Take a breath. I got 2133 West and what?

[User] 11.1.1.7.

[Assistant] One more time?

[User] I'm sorry. I'm so sorry.

[Assistant] What is it?

[User] 1175.

[Assistant] 1175 north?

[User] No, south.

[Assistant] South. In what city?

[User] In Syracuse.

[Assistant] Okay. What's going on there?

[User] We just came into my sister's house, and she's on the floor.

[User] There's a girl's in there.

[User] She's, okay, she's on the floor. The girl's in there.

[Assistant] Okay, ma'am, listen to me. Listen to me. I need you to take a breath, and we're going to help her, okay? How old is your sister?

[User] She's 32.

[Assistant] 32? Okay, listen to me. Is she awake?

[User] No.

[Assistant] Is she breathing?

[User] What?

[Assistant] Ma'am, is she breathing?

[User] No.

[User] I'm giving her a bond to the gutty who went into the room.

[User] Okay, there's another man there.

[Assistant] Hi, can you tell me what's going on, please?

[User] Yeah, we went to check on her sister. My brother and her had just separated. He moved out today. We went to check on her. Her door was locked. No lights on. I opened up the bedroom door. I, Jimmy, pushed open the lock, to unlock the bedroom door. She's on the floor. There's a spent bullet casing next to her. Three two kids are in the bed. And it looks like there's a gunshot wound on one of the kids on the side.

[Assistant] Okay. So we have three patients total?

[User] Three, yeah.

[Assistant] Are any of them breathing?

[User] No, they're all dead. They've been dead for a while. They're blue and cold.

[Assistant] Okay. Listen, sir. Sir?

[User] In fact, actually, the other one has a gunshot wound in her as well.

[Assistant] Sir, I need you to listen to me very carefully. Can you see the gun?

[User] No, I do not see the gun.

[Assistant] Okay, I do not want you to try to find the gun. I need you to back out of the room.

[User] I'm out now.

[Assistant] Perfect. I do not want you to touch anything else. Nothing else.

[User] I pressed the door. I checked her pulse and that was it.

[Assistant] You're sure that they are all deceased?

[User] Yes, I checked the pulses. They're just...

[User] They told me to get out.

[Assistant] She has got to stay away from them, okay? Please tell her to stay away from them.

[User] I know she wants to go in, but she has to stay out of the room. Come on, Mom. Al. Come on.

[Assistant] Okay, who is all in the house with you? You and your, is that your wife?

[User] No, that was my mom.

[Assistant] Okay, I need them all to stay out of that room.

[User] They're out.

[Assistant] What's your name, sir?

[User] My name's Justin Johnson.

[Assistant] Justin Johnson, what's your phone number?

[Assistant] Listen, Justin, I actually want you to get all of the people out of that house.

[User] They are. We're on the porch.

[Assistant] So there's nobody else in the house but the three patients, correct?

[User] Yes.

[Assistant] All right, Justin, I want you to stay there. Officers should be arriving any minute. Do not go back inside the house, okay?

[User] Heather, Heather, stay there.

[User] Okay, get Heather in the truck.

[User] Okay, we'll be there.

[Assistant] Okay, Justin, thank you very much.

[User] Thank you.

[Assistant] All right, bye-bye.

[User] Bye.


[Assistant] 9-1-1, what's your emergency?

[User] I need an ambulance.

[Assistant] Where are you located?

[User] 193 Mockingbird Lane.

[Assistant] What's going on there?

[User] I have a nine-week-old infant, and he just stopped breathing.

[Assistant] Stay on the line, okay. A nine-week-old infant, not breathing?

[User] Yes.

[Assistant] Okay, your name?

[User] Melanie Campbell.

[Assistant] Phone number?

[User] 508-420-6215.

[Assistant] Stay on the line for the ambulance, I'm sending them right now.

[User] Thank you.

[Assistant] Have you tried tapping the baby and gently shouting to wake him?

[User] Yes, he's a little whiny, but he's bright blue in the face.

[Assistant] Is he choking on anything?

[User] Yeah, he threw up and was choking, and now he's not breathing.

[Assistant] Turn the baby face down so he lies on your forearm, with his bottom at your elbow.

[User] Okay.

[Assistant] Support the baby's jaw with your hand, making sure not to block the baby's mouth.

[User] Alright.

[Assistant] Tilt the baby so the head is down slightly. Use the heel of your free hand to give five back blows between the shoulder blades.

[User] Okay, did that. Nothing came out.

[Assistant] Is the baby conscious and breathing?

[User] He’s trying to breathe, but you can tell he's not getting enough air.

[Assistant] Bring the baby down a little bit further and give him a couple more back blows between the shoulder blades, making sure not to block the mouth.

[User] He's breathing a little bit, but still blue.

[Assistant] Okay, keep monitoring him. Is he crying?

[User] Yes, that's him crying in the background.

[Assistant] That's good. It means he's getting air. Stay with him, and I'm staying on the line.

[User] Alright.

[Assistant] Is his color starting to come back?

[User] He's still a bit red and blue around his eyes and forehead.

[Assistant] Red is okay, it means blood flow is returning. Just keep monitoring him. The sound of him crying is good.

[User] Alright.

[Assistant] Can you have someone go outside and open the door for the EMTs?

[User] The EMTs are here now.

[Assistant] Great. They'll take over. You're doing a great job.

[User] Thank you. Goodbye.

[Assistant] Goodbye.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, it's an emergency.

[Assistant] Okay, what's going on?

[User] My husband has been shot. Can you call an ambulance? It's been half an hour.

[Assistant] Where is he? Where did this happen?

[User] They're at the mall.

[Assistant] Help is on the way, ma'am. Can you speak with the officers when they arrive?

[User] Yes, the police are here. Shots fired on Green Four at the Macy's.

[Assistant] All units in the area, shots fired, Green Four at the mall. We need an ambulance. Someone's been shot in the head.

[User] Yes, one of my units is out with them right now.

[Assistant] Do you still hear shots? How long ago did you hear them?

[User] It was just like a minute ago.

[Assistant] Do you have any witnesses or any additional information?

[User] I'm not sure, there's a lot of yelling.

[Assistant] I understand. Try to get me some more information if you can.

[User] Okay, I will.

[Assistant] Is it confirmed that someone was shot in the head?

[User] Yes, I was told it was one to the head. It's severe head trauma.

[Assistant] Alright, stay on the line if you can. Help is on the way.

[User] A vehicle has been stolen. EMS and police are here. I'll call you back if needed.


[Assistant] 9-1-1, what's your emergency?

[User] 1675 Airport Road. I've been shot.

[Assistant] 1675 Airport Road?

[User] Kennesaw, Georgia.

[Assistant] Okay. Who shot you, sir?

[User] I don't know. There was a gunman. He's got a shotgun. I've been shot.

[User] I've been shot.

[Assistant] Okay. Stay on the line with me. Stay on the line.

[User] Please tell my wife I love her.

[Assistant] Okay. What's your name?

[User] Principal Fier's Parkman. I'm losing energy. It's really fast.

[Assistant] Okay. Stay on the line with me.

[Assistant] Is this a business that you're in?

[User] Hello? FedEx.

[Assistant] Stay on the phone with me, okay? Don't hang up.

[User] I've been shot. I've been shot.

[Assistant] Okay, listen. Can I speak to someone else?

[User] Hello?

[User] I don't know, unknown gunman.

[Assistant] Yeah, what is he wearing, sir?

[User] I got out of there. Carlson was shot. My security, I heard.

[Assistant] Put more pressure.

[Assistant] Where have you been shot, sir?

[Assistant] Where have you been shot, sir?

[User] In the lower side of my abdomen above my waist.

[User] Please, sorry, please, God, hurry. I do not want to die.

[Assistant] Yes, sir. They're on their way to you. Just stay on the phone with me, okay?

[User] All right.

[User] What do you tell him?

[User] Can you press her? Yes, you are. I got you.

[User] Don't help me.

[Assistant] What?

[User] He needs to come to the second driveway at the main cargo.

[Assistant] You're all right?

[User] He's so pale. Sorry. He's so pale.

[User] In the abdomen, in the abdomen.

[Assistant] You still there with me?

[User] Okay. Hold on now.

[User] Are you still there?

[Assistant] There's an officer pulling up, okay?

[User] Okay. I'm going to be all right.

[Assistant] They're coming. Hello?

[User] Yeah.

[Assistant] Do you know?

[Assistant] There's an officer pulling up. Can you go outside?

[User] Ma'am, I'm on the line with you on 911. I'm trying to be next to him though. He's very pale.

[Assistant] Okay. They're on their way. Like I said, one of them's outside already. Can one of y'all go?

[User] There is. Oh, hey. He doesn't know who it is.

[User] Hey, ma'am.

[User] I know. I know it's safe.

[User] Hello.

[Assistant] Is he black or white?

[User] Your wife? Your wife?

[Assistant] Do you remember what, ma'am?

[Assistant] Do you know what he's wearing?

[User] All right. Karen?

[User] Four parts here. Call my guy.

[User] No.

[User] Hello.

[User] Hello.

[User] You can make $511.1.5.10. You're not. You're going to stop.

[User] Hello.

[User] Hello, you there. Hello.

[User] You there.

[User] Who is called a shirt?

[User] Who's my second?

[User] Stop! We got a letter here.

[User] Hello, Call.

[User] You there.

[User] Wait, sir. Hello.

[User] And my name is small and then a grandelier. The ball is a bandolier. The old is at least 30-plus ground. That's what the guy's saying. And he had a lot.

[User] And he had a knife, sir.

[User] And my night I'm in his tongue that has for the least seven.

[User] Hello.

[User] What's the other guy?

[User] I know what's the dealing me.

[User] I call me to be the only me.

[User] I call me to be a copy. I'm going to go ahead.


[Assistant] 9-1-1, what's your emergency?

[User] I'm the guy that's in pretty big trouble right now.

[Assistant] You're in pretty big trouble? What's your name?

[User] James.

[Assistant] James, what are you doing right now?

[User] Shooting.

[Assistant] Okay. You need to put the gun down for me, okay?

[Assistant] James, we don't need anybody else getting hurt, including yourself. Okay? Can you put the gun down for me?

[User] No, you need to tell those police officers to leave.

[Assistant] James, I'm sorry, but they're not going to leave now. Okay?

[User] Just say, get out of my place. They can stay downstairs all they want.

[Assistant] Okay. What I need you to do is put that gun down. Don't fire any more shots. You understand me, James?

[User] Yeah.

[Assistant] Okay, can you do that for me?

[User] No, I can't.

[Assistant] What's going on with you tonight?

[User] A lot.

[Assistant] Okay, well we don't need anybody getting hurt unnecessarily, okay?

[User] I've already hurt a police officer.

[Assistant] Okay, we'll deal with that, okay?

[User] No.

[Assistant] Well, you don't want to hurt any other police officers or anybody else in that apartment complex, okay?

[User] I don't know where they're at.

[Assistant] Who is that? The police officers?

[User] Yes.

[Assistant] Okay, that's why you need to put that gun down so nobody else gets hurt out there, okay? We can deal with this, okay? Please put the gun down for us, all right? Can you do that?

[Assistant] You could hurt a lot of innocent people out there, James. You don't want to do that. Can you put the gun down for me?

[User] I can't.

[Assistant] Well, you're going to need to do that, James, okay? You need to quit firing shots out there. You're going to hurt somebody unnecessarily, okay?

[Assistant] 9-1-1, what's your emergency?

[User] This is James.

[Assistant] Hi James. Can you stay on the phone and talk with me?

[User] I'll just let them know. I've only got a few left.

[Assistant] Just a few left, what, bullets?

[Assistant] Okay, why don't you just put the gun down for us, okay? What kind of gun do you have there, James?

[Assistant] Can you talk to me? Tell me what's going on, okay?

[User] I don't know.

[Assistant] What's your cell phone number, James? What number are you calling me from? Can you give me that?

[User] Let them know that I only got a few left.

[Assistant] A few bullets or what? Can you be more specific for me?

[User] Got to go.

[Assistant] Why don't you stay on the phone with me, okay?