[Assistant] 9-1-1, what's your emergency?

[User] Police.

[Assistant] What seems to be the problem?

[User] My kids have been missing since 3 o'clock today, my 7-year-old and my 3-year-old.

[Assistant] They've been missing since 3 o'clock today? I'm sorry to hear that. Can you tell me how they went missing?

[User] Well, they were outside playing, and I was on the porch, watching them play, and they just disappeared. I looked up and they were gone.

[Assistant] They disappeared at 3 o'clock this afternoon?

[User] Three o'clock this afternoon, and I've been walking around this apartment complex knocking on everyone's door, just waiting to see if they're going to show up, and they're not here yet.

[Assistant] Okay, what's your address?

[User] 4025 Burke Road, Apartment 1606.

[Assistant] Apartment what?

[User] 1606.

[Assistant] 1606?

[User] Yes.

[Assistant] What's your last name?

[User] Ferrell, F-E-R-R-E-L-L.

[Assistant] Your first name?

[User] Jerilyn, J-E-R-I-L-Y-N.

[Assistant] And your phone number?

[User] 504-214-XXXX. It's an out-of-state cell phone number.

[Assistant] You said a seven-year-old and a three-year-old, correct?

[User] Yes.

[Assistant] Why did you decide to call now?

[User] Well, I thought they were with a friend, and I was waiting for the friend to come home, but when I called, she wasn't there. So, I called her on her cell phone, which I got from her neighbor, and she said she had been gone since earlier this morning and hadn't seen my kids. I've been looking for them, which is why I didn't call earlier.

[Assistant] What are their names, the seven-year-old?

[User] Randy, R-A-N-D-Y. Last name is Sylvester, S-Y-L-V-E-S-T-E-R.

[Assistant] And the three-year-old?

[User] Denim, D-E-N-I-M. Last name is Sylvester.

[Assistant] Got it. It's two children, a seven-year-old and a three-year-old, not a twenty-seven-year-old, correct?

[User] Yes.

[Assistant] Okay, are you going to be at your apartment?

[User] Yes, I am.

[Assistant] All right, we're going to send an officer to your apartment. Please stay there.

[User] Yes, ma'am.


[Assistant] 9-1-1, what's your emergency?

[User] My wife fell asleep in the bathtub and I think she's dead!

[Assistant] What's the address?

[User] It's 5250 Crested Owl Court, Morrow, Ohio.

[Assistant] Okay, you need to calm down so I can understand the address. What is it again?

[User] 5250 Crested Owl Court in Hamilton Township, Morrow, Ohio.

[Assistant] Now, what's going on?

[User] She fell asleep in the bathtub. I was downstairs, I just came up here and she was laying face down in the water.

[Assistant] How old is she?

[User] She is 24.

[Assistant] She's in the bathtub?

[User] Yes, the water's draining right now. I tried to do everything I could.

[Assistant] You're taking her out of the water now?

[User] Yes, the water is completely drained, but she's just laying here unconscious.

[Assistant] Is she still in the bathtub?

[User] Yes, yes.

[Assistant] Okay, so you drained the water out of the tub?

[User] Yes.

[Assistant] How long was she in the bathtub?

[User] She was in there for at least 15 minutes, maybe half an hour. I was out watching TV. She falls asleep in the tub all the time.

[Assistant] And how are you related to her?

[User] I'm her husband.

[Assistant] What's your name?

[User] Ryan Whitmer.

[Assistant] Could you spell your last name for me, Ryan?

[User] W-I-T-M-E-R.

[Assistant] Have you tried CPR?

[User] Yes, as much as I could. What little bit I know.

[Assistant] Somebody is coming. They're already on the way, Ryan. Is there any way you can get her out of the bathtub and onto a flat surface?

[User] I can try, but I have to set the phone down.

[Assistant] Okay, go ahead and get her out of the bathtub and onto a flat surface.

[User] Okay, okay. I'm dropping the phone for a moment.

[User] She's on a flat surface now.

[Assistant] Alright, go ahead and begin CPR again. Keep trying CPR and they'll be there very soon, okay?

[User] Yes.

[Assistant] Are your doors unlocked?

[User] No.

[Assistant] You need to run and unlock the doors so they can get in when they arrive, then come back to her.

[User] Okay. The doors are unlocked now.

[Assistant] Okay, where are you in the house?

[User] We're upstairs.

[Assistant] Do you have more than one bathroom in the house?

[User] No, there's two, but we're in the only one with a bathtub.

[Assistant] Alright, Ryan, continue with CPR for me until they arrive.

[User] Okay.

[User] Come on, come on. Wake up!


[Assistant] 9-1-1, what's your emergency?

[User] Hey, uh, my friend is having a seizure.

[Assistant] Where are you at?

[User] I'm not sure what the address is. I don't live here.

[Assistant] Okay, can you describe their condition?

[User] She was feeding her blood. She's sitting there a little bit.

[Assistant] You think she's coming to a little bit?

[User] I think she's coming through a little bit.

[Assistant] Okay, and how old is she?

[User] Uh, I think she's 20.

[Assistant] Is that her yelling in the background?

[User] No, that's not her. That's a different person.

[Assistant] What's wrong with the other person?

[User] The same thing that's gone through, they took some kind of drug.

[Assistant] They took some kind of pill? Okay. So it's a drug overdose, possibly?

[User] I don't know. I think it's some kind of hallucinogen.

[Assistant] Okay. So you've got two people having problems?

[User] Yeah, he won't stop yelling. I've been trying to get him to calm down.

[Assistant] So you've got a male and a female?

[User] Yeah.

[Assistant] Okay, I can hear him. Are they both conscious?

[User] Yeah, I think he just knows a little bit.

[Assistant] Is she responsive?

[User] No.

[Assistant] She's breathing, but she's non-responsive?

[User] Yeah.

[Assistant] Okay. I'm going to let you go because I'm going to have to get a deputy to come there too. Anything else happens? You call me back, okay?

[User] Okay.

[Assistant] Alright, thank you.

[Assistant] 9-1-1, what's your emergency?

[User] Yes, I just called a few minutes ago. My friend who's had another seizure.

[Assistant] Okay, the female?

[User] Yeah.

[Assistant] Okay. I do have an ambulance and some deputies en route to your location. Is she still breathing?

[User] Yeah.

[Assistant] Okay, is blood still coming out of her mouth?

[User] Every now and then just a little bit. Just a little drop like maybe she's bitten her cheek or something?

[Assistant] She's really hot?

[User] Yeah, she's burning up.

[Assistant] Okay. I'll update the ambulance that's coming in. What about the male subject? Is he still yelling?

[User] Yeah, he's kind of rolling around on the floor now, yelling.


[Assistant] 9-1-1, what's your emergency?

[User] Chairfield, Connecticut, 833 Thompson Hill Road. My wife has handcuffed me. I need assistance right away.

[Assistant] What happened?

[User] My wife has handcuffed me. She's attacking me.

[Assistant] Okay, she's attacking you?

[User] Yeah, she's handcuffed me, she has a record of violence. Please come and help me get out of here.

[Assistant] Sir, where is she now?

[User] I'm holding her down so I can call you. Please send someone.

[Assistant] Is there any way that you can lock yourself in another room?

[User] No, she's handcuffed herself to me. Please send police!

[Assistant] Okay, is she hurting you, sir? Do you need an ambulance?

[User] No, I don't need an ambulance. I need police.

[Assistant] I got that already, sir. What's her name?

[User] Helen. She has a history of violence. Please.

[Assistant] Is there any drinking involved?

[User] No.

[Assistant] Any drugs?

[User] No.

[Assistant] And your name, sir?

[User] My name is Robert Drabba.

[Assistant] Are there any weapons in the house?

[User] I don't know, knives and such. I don't know what she grabbed before she handcuffed me.

[Assistant] What is she doing now, sir?

[User] She's biting my arms!

[Assistant] Is there any way that you can put something between her so she can't bite you?

[User] No, I'm just trying to use every hand to keep her away from me.

[Assistant] Okay. They've been on the way since you first gave me the address. I'm just trying to keep you on the phone to make sure that everything's okay. Does she have any knives or anything that she can grab?

[User] I don't know what she has.

[Assistant] I already have the address. They've been on the way for a couple of minutes now.

[User] Thank you, thank you. I'm so sorry. It just came out of nowhere and she handcuffed me.

[Assistant] Where in the house are you?

[User] In the back bedroom. First floor.


[Assistant] 9-1-1, what's your emergency?

[User] I need someone to come pick me up.

[Assistant] What's the address of your emergency?

[User] I'm actually okay, but the emergency is at 21448, North 34th Drive.

[Assistant] Is that a house or an apartment?

[User] It's a house.

[Assistant] What's the emergency there?

[User] I'd rather not say.

[Assistant] Okay, well, if you're calling 9-1-1, it's my job to find out, so I need to know what the emergency is.

[User] I think it's a murder.

[Assistant] What makes you think that?

[User] Because I stabbed someone.

[Assistant] Okay. And where are you now?

[User] I'm at Circle K on 35th Avenue and Deer Valley.

[Assistant] And who is it that you stabbed?

[User] Hugo Austin Tapia.

[Assistant] Where did you stab him?

[User] I think I stabbed him in the chest, the neck, and the head.

[Assistant] Okay. And who is this person to you?

[User] He's Hugo Tapia's son.

[Assistant] How do you know him?

[User] He lives in the house with me.

[Assistant] So he's your roommate?

[User] He's family or a relative.

[Assistant] Is he like a cousin?

[User] He's basically kind of like a brother.

[Assistant] Okay. And what happened? Were you guys fighting?

[User] Honestly, I just felt like killing.

[Assistant] Have you been drinking or using any drugs?

[User] No, I have not.

[Assistant] So you weren't arguing or anything like that?

[User] Nope.

[Assistant] Okay. What's your name, sir?

[User] My name is Andrew Ward.

[Assistant] Are you in the front of the Circle K?

[User] I'm inside the store.

[Assistant] What are you wearing?

[User] I'm wearing a black shirt and gray shorts.

[Assistant] Do you have any weapons on you?

[User] I sure do.

[Assistant] What do you have on you?

[User] I have a knife, a Batman knife.

[Assistant] Is it like a steak knife, a butcher knife?

[User] A display knife.

[Assistant] Is it in your pocket or are you holding it?

[User] It's in my pocket.

[Assistant] Which pocket is it in?

[User] I believe my right pocket.

[User] I'm using someone else's phone and they have to leave.

[Assistant] Can you let them know that it's 9-1-1? It won't be too long.

[User] Alright, I'll let them know.

[User] I'm handing the phone to him now.

[User] Hello?

[Assistant] Sir, this is the Phoenix police. It's really important, and I understand you have to get to class, but this is a very important situation.

[User] Well, he gave you the address. You can call him.

[Assistant] I understand, but it has to do with him and your...

[User] I don't know what to tell you. I helped out as much as I could. I was the only one on the phone.

[Assistant] Thank you. We're just trying to get there as fast as we can, but I don't want to let a suspect go. I want to keep them on the phone to make sure we get the right person.

[User] Well, he gave you the address and he's covered in blood, so I think you would get over here quick.

[Assistant] We are getting there as quickly as we can.

[User] I'll leave my phone with him, and an officer can bring it to me at the school.

[Assistant] Where do you go to school so we can make sure that happens?

[User] MMI, the motorcycle mechanic school right down the road.

[Assistant] Is there a certain room we need to go to?

[User] Just the front office would be fine.

[Assistant] Absolutely. Thank you for your help.

[User] Okay. Thank you.

[Assistant] Hi Andrew, I just wanted to make sure we stayed on the phone.

[User] Alright.

[User] Honestly, that was a kill for the U.S. Marshal.

[Assistant] Oh, okay. Did you work for them at all?

[User] Honestly, it's classified.

[Assistant] Oh, okay. You don't have to tell me. Was there anybody else at the house?

[User] No, nobody else.

[Assistant] Just let me know if you see the officers, okay?

[User] Alright. Do you want me to stay on the phone with you?

[Assistant] If you can, if you don't mind. Have you taken any kind of drugs today?

[User] Not today.

[Assistant] Do you normally?

[User] Actually, I think I'm clean.

[Assistant] Oh, that's good. What did you use to take?

[User] I'd rather not say.

[Assistant] You don't have to answer. It's not a problem.

[Assistant] Are you hurt at all?

[User] Honestly, I don't think I'm that hurt. Maybe a little cut, but not bleeding much.

[Assistant] Okay. So you don't need any medical attention?

[User] There's blood everywhere.

[Assistant] Okay. Just let me know if you need medical attention. Am I going to the mental hospital or somewhere else?

[User] Am I going to the mental hospital or somewhere else?

[Assistant] You know what? I am not an officer, so none of that is up to me. We just want to help you.

[Assistant] Are you still inside the Circle K or did you go outside?

[User] I'm still inside the Circle K. I see an SUV. Should I walk outside?

[Assistant] Let me ask them what they want you to do, okay?

[Assistant] Do you see the officers outside?

[User] Yes, I see them.

[Assistant] Go ahead and walk outside. If you want to stay on the phone, you can, or if you want to hang up, that's okay.


[Assistant] 9-1-1, what's your emergency?

[User] Interior to bucket.

[Assistant] Go ahead.

[User] Hey, give me a little break on the roof here.

[User] We got a couple guys working inside. It’s getting tight.

[Assistant] We're on that, we'll shut down for a minute.

[User] Bucket to truck.

[User] Shut it down.

[User] Now, everybody out of the building.

[User] Everybody out of the building.

[User] We've got to get them back here to rupture this glass a bit more.

[User] In turn to command, we're good.

[User] In terms, mail out, mail out.

[User] Bucket to command, the south wall of the burning building is starting to tip in heavily.

[User] A unit should be evacuating the building.

[User] May Day, May Day.

[User] Four firefighters trapped inside the building.

[User] Police player, go ahead.

[Assistant] 301 to some 801.

[Assistant] Go ahead, 301.

[User] Copy that 70.

[User] All units on scene are 801 from 803.

[User] A firefighter is trapped inside.

[User] Firefighter Radio 14, what's your location?

[User] Firefighter inside is okay, left side trapped.

[User] 203 to Fire Center.

[User] Can you send me two more ambulances down here, please?

[User] Delhi Ambulance requesting two ambulances, two ambulances in Leslie, 147 South Main.

[User] Who's available?

[User] Requesting two ambulances, firefighters trapped inside the building.

[User] Time now 0921.

[Assistant] What is the response in there?

[User] I have the availability of three ambulances at this time.

[Assistant] Do you need me to cancel Delhi?

[User] Correct.

[Assistant] Leslie Mason will be responding with three ambulances at 09:22.

[User] Cancel Delhi Ambulance request.

[Assistant] Delhi you can cancel your two ambulances.

[User] Lansing Mason is en route with three.

[Assistant] Cancel at 09:23.

[User] Red 213, continue for standby there, not an emergency, please.

[Assistant] By now.

[User] Murder is 313 to 301.

[User] Senator A to command.

[User] We've got three Mason ambulances, one Delhi ambulance.

[Assistant] Command is trying to get the firefighters out. There are four inside that we know of.

[User] You want to stretch about 2-13 up to emergency before we get ready.

[Assistant] Command, there are two firefighters out at this time.

[Assistant] Two firefighters are out at 09:25.

[User] Center to Stockbridge Ambulance Request, Mutual Ambulance Response in Leslie.

[User] Command, I say the ambulance and now to respond.

[User] Loose Bar and Grill, 147 South Main.

[Assistant] Clear the call responding, 147.

[Assistant] Heavy rescue, bring your crew to the rear side of the building for cribbing.

[User] 3-1-1 us out front or out back.

[User] Pressure down on the red line.

[User] Red line, pressure down.

[User] Fire center to all EMS units on South Main.

[Assistant] All EMS units on South Main, switch to Fire Tech 2.

[User] I need two ambulances on the east side of the street, clear.

[User] Commission base, go ahead.

[Assistant] Move fire operations to Fire Tech 3.

[Assistant] All fire operations move to Fire Tech 3, 09:33.

[User] Rescue operations will stay on 1.

[User] All rescue operations will stay on Fire Tech 1.

[User] Do you need to send another ambulance down to Loose Bar and Grill?

[Assistant] Lansing Mason, are you clear?

[User] Clear on that. We've got one clearing up from Sparrow right now.

[User] I'll send them down.

[User] Lansing trying to dispatch from Leslie on LFTAC 3.

[User] Kind of curtain down here. Can I talk to, but can I get 40 here?

[User] When you come in Bellevue Street, come past Main, the first block down.

[User] Okay, who am I speaking with?

[User] It's Leslie's command.

[User] Responding up front, they're setting up command there.

[User] Fire center, we are arriving at the scene, going to TACC 3.

[User] Edwards 5085 at Delhi.

[User] After you cross Main Street, come to Church Street and then go north.

[User] Fire center, incident command, clear.

[User] Find 301.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, I can't get the traffic, sir.

[User] I'm in the city of La Crescenta, and my accelerator is stuck. I can't stop the vehicle. I have a baby in the car with me.

[Assistant] Okay, ma'am, where are you?

[User] I'm on Foothill just past Angeles Crest.

[Assistant] Going which way?

[User] I'm not sure, I just passed Bel Air Drive on Foothill, coming up to Sports Chalet Drive.

[Assistant] Okay, and what kind of car are you in?

[User] A Ford Escort.

[Assistant] What color is it?

[User] It's green, a dark green.

[Assistant] How fast are you going now?

[User] My speedometer isn't working now, but before it stopped, it said 20 miles an hour or so. I'm coming up to a red light and there are cars. I can't stop.

[Assistant] And your brakes aren't working?

[User] My brake isn't totally stopping it.

[Assistant] Okay, have you tried putting the car into neutral?

[User] It just revs then.

[Assistant] Okay, but you're not moving that way, right?

[User] Yes.

[Assistant] Can you try putting the car into neutral and turning off the ignition?

[User] Okay. Trying that now. The car has died.

[Assistant] You stopped moving?

[User] Yes.

[User] Thank you, oh my God.

[Assistant] Okay, so you're stopped now?

[User] Yes.

[Assistant] Where are you exactly?

[User] I'm on Central and Oakwood, in front of Vons.

[Assistant] That's good. As long as you're stopped. I'm going to have somebody come and meet you to make sure you're okay and the baby is safe. The car is off and you're stopped, right?

[User] Yes, in the middle of the street.

[Assistant] That's fine. Put your hazards on and just wait for us to get there, okay?

[User] Okay, thank you.

[Assistant] Okay, no problem.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, ma'am. I am going eastbound on I-10 between LA-30 and LA-44.

[User] And there is a car westbound in the eastbound lane.

[Assistant] What kind of car?

[User] It looks like a late model Toyota sedan.

[User] It was heading from LA-44 to LA-30, westbound in the eastbound lanes.

[Assistant] Okay, tell me that vehicle description one more time.

[User] It looks like a late model Toyota sedan. Cars are running on the shoulder to avoid it. It's driving about 55 miles an hour on the wrong side of the road.

[Assistant] A late model, what kind of sedan?

[User] Toyota. I'm not sure the model, but it was a Toyota sedan. It's probably near the LA 44 interchange by now.

[Assistant] All right, we got them on the way. Thank you.

[User] Thank you.

[User] All right, bye-bye.

[Assistant] 9-1-1, what's your emergency?

[User] Is this New Orleans?

[Assistant] This is the City Parish. How can I help you?

[User] Great. I am on Highway 10 heading east.

[User] Your mile post 179, have you gotten a call about the car going at a fast speed in the wrong direction?

[Assistant] Yes, ma'am.

[User] Great, thank you.

[User] Bye.

[Assistant] 9-1-1, what's your emergency?

[User] I'm coming up on exit 177, on I-10 in Geismar. There's a car going westbound in the eastbound lane on Interstate 10.

[Assistant] Okay, so it's westbound in the eastbound lane?

[User] Yes.

[Assistant] Okay, coming up at exit 177 and Geismar?

[User] Yes.

[Assistant] And what kind of vehicle was it?

[User] Let me see. It's still going. I'm going to pull over so I can see it. It's a black... This is crazy. It looks like a black Toyota. It just had a head-on crash.

[Assistant] Just had a head-on crash? Okay.

[User] Yes, and another truck hit it from behind.

[Assistant] Okay, thank you. We've got help on the way.

[User] All right, thank you. Bye.


[Assistant] 9-1-1, what's your emergency?

[User] Hi, um, I'm sorry. There was an accident. A hunter shot a woman in the woods.

[Assistant] Where are you located?

[User] I'm in Northern, behind Jim Blair's house.

[Assistant] Okay, what's your address?

[User] 98A Oak Street.

[Assistant] 98A Oak Street, correct?

[User] Yes.

[Assistant] What's your name?

[User] John Berger. I'm a trooper.

[Assistant] Alright, John. How old is the woman who was shot?

[User] She is 66.

[Assistant] Where is she hit? Can you see any blood?

[User] I can't see any blood. She's lying down.

[Assistant] Is she conscious and breathing?

[User] Yes, she's conscious.

[Assistant] Okay, try to keep her calm. Help is on the way. Can you see any injuries?

[User] No, I don't see any blood. There's just a small hole in her stomach.

[Assistant] Can you stay with her and keep her as still as possible?

[User] Yes, I'm staying with her.

[Assistant] What's her name?

[User] Cheryl Blair.

[Assistant] Cheryl, are you able to talk to me?

[User] Yes, but I'm in pain.

[Assistant] Hang in there, Cheryl. Help is on the way. Can you describe the location more specifically?

[User] We're right behind the pig farm, about a quarter of a mile in the woods.

[Assistant] Alright, do you have a flashlight or anything to signal the responders?

[User] Yes, I have a flashlight.

[Assistant] Keep that on so they can find you. Can you hear the sirens?

[User] I hear them a little in the distance.

[Assistant] Okay, keep whistling or making noise so they can locate you.

[User] Alright. Right here! Over here!

[Assistant] Are they getting closer?

[User] Yes, I see lights now.

[Assistant] Keep signaling with the flashlight.

[User] I just hope they see us.

[Assistant] They should be able to. Stay with Cheryl and keep calm. Help is almost there.

[User] I think I see them. Right here! Right here!


[Assistant] 9-1-1, what's your emergency?

[User] Um, I'm Joan Pearson, and I just killed two people.

[Assistant] Who did you kill?

[User] Uh, Matthew Nagel and, uh, and, uh, um, Mrs. Nagel, I guess.

[Assistant] Okay, and where are you at right now?

[User] I am at 2901 North K Street.

[Assistant] And how did you kill them?

[User] With a knife.

[Assistant] Are they there with you?

[User] Not anymore.

[Assistant] Where are they at?

[User] Oh, well, they're here physically, but they're not here, yeah, spiritually.

[Assistant] Their bodies are there?

[User] Yeah.

[Assistant] Who are they to you?

[User] No one.

[Assistant] What's your name?

[User] My name, Joan Peterson.

[Assistant] Peterson, what's your first name?

[User] Joan.

[Assistant] Dylan, how do you spell your first name?

[User] D-Y-L-A-N.

[Assistant] And your middle initial, Dylan?

[User] R.

[Assistant] And your date of birth?

[User] Come on. I just killed two people.

[Assistant] What's your date of birth, Dylan?

[User] Come on.

[Assistant] How old are you?

[User] Just turn the lights on.

[User] Give them here.

[Assistant] Okay. Where are you at in the house?

[User] At the front door.

[Assistant] Where's the knife at?

[User] I don't know.

[Assistant] Okay, Dylan, tell me where the knife is.

[User] I don't know.

[User] A knife? I'll look for it.

[Assistant] No, I don't want you to get it. I want you to tell me where it's at in the house.

[User] Um, no. I killed two people. It's awful.

[Assistant] Why did you kill them?

[User] Why?

[Assistant] Uh-huh.

[User] Why? Oh.

[Assistant] Do you live there?

[User] No.

[Assistant] Okay, how did you get into their house?

[User] They let me in.

[Assistant] Okay.

[User] No.

[User] Come on.

[User] I killed two people.

[Assistant] I understand that, Dylan.

[User] You got that?

[Assistant] Yes.

[User] I killed two people. I killed them.

[Assistant] Why did you kill them?

[User] Because.

[Assistant] Because why?

[User] Because I was born to.

[User] There's an orange Camaro outside. There's a red neon, you know, somewhere near.

[Assistant] Is the Camaro yours?

[User] No.

[User] No.

[User] No.

[Assistant] Okay. What type of car do you have?

[User] I don't drive.

[User] Come on, give me a break.

[Assistant] Where do you live at?

[User] Awful, awful. It's terrible.

[User] I called 911 and there's no cops here.

[Assistant] Okay, I gave you the street and the cross street. I gave you everything, and there are two people dead, and it's bloody, and it's gross.

[Assistant] How long ago did you do this?

[User] After I knew both of them were dead.

[Assistant] No, how long ago did that happen?

[User] Are you sure?

[Assistant] How long ago?

[User] Poor Sandy just stopped breathing.

[User] Poor Sandy just stopped breathing. Poor Sandy.

[Assistant] Is anybody else there with you?

[User] No.

[User] No, there's not. But there's a ton of blood.

[User] Oh, God.

[Assistant] Are you still by the front door?

[User] No, but the front door is open.

[Assistant] The front door's open?

[User] Yeah. The dog's outside.

[Assistant] Where are you at in the house?

[User] By the front door. It's not a big apartment.

[User] Okay. It's not a big apartment. Stay outside with blood all over myself.

[Assistant] Are you inside or outside right now?

[User] I'm outside. I'm in the doorway talking to you.

[User] Okay. Looking at the trellis that is toppled over.

[User] I killed these people with a knife.

[User] Okay. I killed people with a knife.

[User] Do you know what that takes? It takes a lot.

[User] It's awful. It's terrible.

[Assistant] Do you know where the knife is right now?

[User] No.

[Assistant] Do you have it on you?

[User] No. I killed them and I lost it.

[User] You think I'm lying?

[User] You really think I'm lying?

[Assistant] No, I believe you, Dylan. I believe you.

[User] Yeah. 16 percent in the morning.

[User] Yeah. No. My dad is terrible. Terrible. I killed them.

[Assistant] Did you know those people or did you just pick them out?

[User] Everything comes to an end, right? Everything.

[User] I killed two people. I killed them. I can't believe I killed them, but I did.

[User] I killed them. I killed them both. It was me.

[User] There's blood everywhere.

[User] There was a fight. It was terrible.

[Assistant] What happened? They let you in and you had a fight with them?

[User] There are lifeless bodies here.

[Assistant] Did you go there with the intention to kill them, Dylan?

[User] What intention?

[User] Oh. I think they're here.

[User] I think the cops are here.

[Assistant] They want you to stay on the phone.

[User] Yeah, absolutely.

[User] No, the cops are here. Doug's barking and the cops are here.

[User] Yeah, they're here.

[Assistant] Okay, stay on the phone until I tell you it's okay to hang up, okay?

[User] The cops are here.

[User] They're here.

[User] Oh. Man.

[Assistant] Are you still in the doorway?

[User] No.

[Assistant] Where are you at now?

[User] I'm waiting for the cops.

[Assistant] I know you're waiting for the cops, but where are you now?

[User] Oh.

[User] That was me. It was all me. A massacre. Disgusting.

[User] No, don't stop. They said, no, don't stop.

[User] I saw the knife. I saw the knife months ago.

[User] Oh, yeah. My goodness.

[User] He's a talented boy.

[Assistant] Right here. I'm a sick mother. There were a ton of people there when this happened?

[User] No.

[Assistant] So it was just you and the victims?

[User] No. No, it wasn't. Come on. This is not a joke.

[User] This is not a joke. I'm talking to you. I'm staying on the phone.

[Assistant] Yeah, I understand it's not a joke.

[User] There's nobody here.

[User] Yeah.

[User] Yeah.

[User] No.

[Assistant] Is that your dog that's there?

[User] Yeah, that's the dog.

[Assistant] Is it your dog? Do you know what its name is?

[User] It's Daisy.

[Assistant] Daisy?

[User] Mm-hmm.

[Assistant] What type of dog is it?

[User] It's a black lab.

[Assistant] Okay. Where is it at right now? Is it outside or inside?

[User] Oh, they're here.

[User] All right.

[Assistant] Okay, make sure your hands are visible.

[User] I will.

[Assistant] If they call you out, make sure your hands are up, okay?

[User] Okay. I have a bloody hand.

[Assistant] Okay, make sure they're up and visible.

[Assistant] Okay, go ahead and go out, Dylan.

[Assistant] You can head right towards them.

[User] Yeah, I gotta go out. We're all right there.

[User] Go, go. You go.

[User] You know, we can turn around.


[Assistant] 9-1-1, what's your emergency?

[User] I don't want to work, son.

[Assistant] What?

[User] No.

[User] There's someone underneath the wheels of the car. She ran over three people!

[Assistant] Who did?

[User] Where are you, Alexander?

[User] At Broadway and Alexander.

[User] There's someone trapped under the wheels now. Stop!

[Assistant] Okay, what's your name?

[User] Mike Velt.

[User] A car ran over people. She almost ran me over too. Can you hear the screams?

[Assistant] Are you still there?

[User] Yes, I'm still here.

[Assistant] What's your name?

[User] Mike Bills. I almost had to break the window with a baseball bat to keep her from running me over.

[User] She was driving on Broadway and Alexander.

[Assistant] Is the person who did this still there?

[User] Yes, a woman in a dark car.

[Assistant] Can you see if the person under the car is breathing?

[User] I can't see well. They're face down, feet out. Do you want me to check for a pulse?

[Assistant] Yes, please check.

[User] I have some EMT training.

[User] I hope I'm not breaking the window, but I had to stop her from moving and crushing anyone further.

[User] He's still under the car. I'm checking for a pulse.

[Assistant] Is there a pulse?

[User] I can't feel any pulse. No nerve reaction.

[User] No distal pulse, I think he's dead.

[Assistant] The lady driving the car, do you know where she went?

[User] She's still in the car. If she moves, I'll stop her.

[Assistant] Alright, are you near the car now?

[User] Yes, I'm here.

[Assistant] Can you see anyone else injured?

[User] Yes, a few people. One under the car, unconscious. One awake and conscious but in pain.

[Assistant] Are you okay to stay with them until help arrives?

[User] Yes, I'll stay. I don't want to leave them.

[Assistant] Okay. Help is on the way. Stay calm.

[User] Got it. I'll stay here.


[Assistant] 9-1-1, what's your emergency?

[User] A woman came into her house screaming that her son had been shot.

[Assistant] What's the address?

[User] 1021 Dood Street, Woodville, Cain, Iowa.

[Assistant] Okay, and your name?

[User] My name is Arthur Vasquez.

[Assistant] Is she needing an ambulance?

[User] Yes, she needs an ambulance.

[Assistant] Where is she shot at?

[User] In her stomach.

[Assistant] About how old is she?

[User] I think she's hurting right now, not sure about her age.

[Assistant] Okay, who else is injured?

[User] She said her son shot her husband and someone else.

[Assistant] So, three people were shot?

[User] Yes, her husband, her son, and someone else.

[Assistant] Do we know their status? Are they alive?

[User] We don't know. She just came running out.

[Assistant] Okay. Where's the guy with the gun?

[User] In their house still.

[Assistant] I've got someone on the way over there. Just stay in your house, okay?

[User] Yes, sir. Bye-bye.


[Assistant] 9-1-1, what's your emergency?

[User] I'm at Cracker Barrel. I just informed my husband that I'm leaving him, and we got into an argument. We drove separately, but he refuses to leave the parking lot and keeps circling, waiting for me to leave.

[Assistant] What kind of vehicle is he driving?

[User] He's in a Jeep Liberty. He owns a shotgun, but I didn't see it on him. I did see shotgun shells in his car.

[Assistant] Can you stay inside the restaurant and wait for the police to arrive?

[User] Okay, I'll wait inside.

[Assistant] Officers are on their way to Cracker Barrel.

[Assistant] I'm pulling up now, I see the Jeep Liberty driving through the parking lot.

[Assistant] Radio, Officer on the scene. The suspect's vehicle is empty.

[Assistant] Oh my God, shots fired in the restaurant! Shots fired in the restaurant!

[Assistant] People are coming out saying he's inside shooting.

[User] I'm inside the restaurant. He's got a long gun, it sounds like.

[Assistant] Radio, notify other units.

[User] He's in the girls' bathroom with a gun, according to a witness.

[Assistant] Alright, we need two units at the back and two at the front.

[Assistant] Keep the air clear. He's in the girls' bathroom with a hostage, according to witnesses.

[Assistant] Engine two, police dispatch. Is this a safe scene for the fire department?

[User] I can't talk. I have a hostage on the phone.

[Assistant] Fire department, hold your position until it's safe.

[Assistant] We have reports of someone being shot and unresponsive.

[Assistant] I've just heard more shots over the phone. We need to locate him.

[User] Get the fire department here. Shots fired, and the suspect is down. The gun is out of his hand.

[Assistant] Confirm, the suspect is down and we have the weapon.

[Assistant] Rescue units, you can approach; the suspect is in custody.

[User] I'm hiding under the counter with another female. We have a dead female at the front desk and a juvenile shot, possibly dead.

[Assistant] Understood. Stay where you are, help is on the way.


[Assistant] 9-1-1, what's your emergency?

[User] I always get the two or five rights, so I said I'm going to get extra meat this time.

[User] But he didn't even, can you get me extra scrim or can you get my money back?

[User] And he saw a hollied.

[User] So I just said, I'm going to call the police.

[Assistant] Okay, we'll get somebody out there.

[User] And how long?

[User] I was trying to get a police officer up here.

[User] What has to happen?

[Assistant] I'm going to send an officer. I just don't know how long it's going to take.


[Assistant] 9-1-1, what's your emergency?

[User] Communications, Mrs. Graham? This is Allison Ward, the principal at Snipes Academy. We have a dead body right out in front of our school on the grass area, but we're at the Dorothy B. Johnson location.

[Assistant] What is the address, ma'am?

[User] 1100 McCray Street.

[Assistant] 1100 McCray, and it's a person out there?

[User] Yes, my custodian found a young man. His body is stiff.

[Assistant] And are you sure he's deceased?

[User] Yes, he kicked him, and he's stiff. He didn't move. He appears to be in rigor. There's blood coming out of his nose. I mean, I'm not going to touch him, but I'd say he's definitely dead.

[Assistant] That's okay. How old does he appear to be?

[User] He looks like he's probably between 18 to 22. We're right down from the Wilmington Police Department, but we don't have a school resource officer.

[Assistant] And you're at 1100 McCray?

[User] Yes, ma'am, and I'm the principal here.

[Assistant] Okay, just stay on the phone for one minute, okay?

[User] Yes, ma'am, not a problem.

[Assistant] Let me go ahead and get some help started over there.

[User] Okay. We're going to need the medical examiner or whatever, I guess.

[Assistant] Is he a black or white male? Can you tell?

[User] He's an African American male. We're covering the body so that if we have kids come.

[Assistant] Hang on a second. Let's make sure you're allowed to touch him. And he has blood coming from where?

[User] He's coming out of his right nostril, that kind of ran down his nose.

[Assistant] Okay, yeah, don't touch him.

[User] So can we step in? I don't know how we're going to...

[Assistant] And you say he's stiff?

[User] Yes, ma'am. He's definitely stiff.

[User] We're trying to figure out how to keep kids from coming on campus until we can at least get this scene secured so they're not looking at this.

[Assistant] Okay, and I can tell you how to do CPR, do you think it's...

[User] No, ma'am, he's definitely beyond CPR, and we have several of us standing here trained first responders, but he is not.

[Assistant] Okay. Holy cow. Did anybody see what happened?

[User] No, ma'am, we just... I came in the dark this morning. I was here at 5:15, 5:20, and I didn't see anything.

[User] My head custodian came at about six or so, and my assistant principal just drove in, and she said there's somebody sleeping out in front of the school.

[User] We have to wait until they come to the scene. It looks like something came out of the nose.

[User] We may need help stopping buses and parent traffic; I don't think we should let kids or anybody on here until we have this cordoned off.

[Assistant] You have an SRO on site?

[User] Not at the moment. Maybe we can get to lock cars, but we've got to get the paramedics in here first.

[Assistant] Okay, I'll notify the SROs and maybe they can get over there to help you out.

[User] That would be great. Deputy McMillan is at Virgo and Deputy Curry is ours, and I know Sergeant Sears is here quite frequently.

[Assistant] And you're at Snipes Academy, right?

[User] That's the name of the school but we're at the Dorothy B. Johnson site.

[Assistant] Okay, but it's 1100 McCray Street?

[User] Yes, ma'am.

[Assistant] Okay, I have everybody on the way over there. I'm going to go ahead and let you go. Just keep everybody away from him, away from the area as much as possible.

[User] Okay.

[Assistant] They need to investigate the surrounding area, just don't let anybody keep going up to them and walking around that area.

[User] Okay, great.

[Assistant] They should be there shortly.

[User] Thank you.

[Assistant] If anything changes before they get there, just call us back.

[User] Yes, ma'am. Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Plastic Industries Plant 1 across from Lowe, 1712 Congress Parkway.

[Assistant] Yeah, what's the problem there?

[User] I've got a burglar.

[Assistant] A burglar?

[User] Yes, ma'am.

[Assistant] In the building?

[User] Yes, ma'am, in the building.

[User] I've got him. Send the policemen out. Tell them to come on in the building.

[Assistant] And it's the third time.

[User] Keep your hands out in front of you. Lay down. I said to lay down.

[Assistant] What's your name, sir?

[User] Jeff Bean.

[Assistant] Okay. All right. I'll get somebody on the way, Mr. Bean.

[User] Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] I have been in the news recently about being in a hotel naked. And I have paparazzi outside my window and I was told by law enforcement that if I did to call 911.

[Assistant] Do you want to meet with an officer?

[User] Yeah, these guys are sitting in a car outside my house right now. I would like to tell the officer to have them leave because the cops have told me to call 911 if they're outside my house.

[Assistant] And then what's your name?

[User] My name is Erin. My last name is Andrews. I'm all over the news right now.

[Assistant] I'm not familiar with that. Can you tell me more about the situation?

[User] I'm the girl that was videotaped without her knowing, without her clothes on in the hotel. And I got two guys sitting outside my house.

[Assistant] I'm so sorry to hear that. We'll get someone out to you. What kind of vehicle are they in?

[User] They're in a white Rav4. I'm in a gated community, and I don't know how they got in.

[Assistant] Can you see a license plate?

[User] It's a handicapped license plate they have.

[Assistant] What's the license plate number?

[User] We're trying to see. Do you see it, Mom? Okay, I'm going to try to go to another room and see if I can read it. I do not believe these guys are knocking on my door. Such assholes. Okay, Mom, you're totally being obvious.

[Assistant] Are they black, white, or Hispanic?

[User] They're both white males. I think they know I'm here because I have a car out front. So they know I'm inside. I have private security that I'm working with, but they're not with me currently, and they say call 911.

[Assistant] Okay, here's the license plate.

[User] It's a handicapped license plate for Georgia. They're looking at me through my window.

[Assistant] Are you okay?

[User] Yeah, I'm just, I did nothing wrong, and I'm being treated like Britney Spears, and it sucks.

[Assistant] I'm sorry to hear that. The first available unit will be dispatched to your location as soon as possible.

[User] Okay. Thanks. Do you know how much longer it will take?

[Assistant] They should be in the area and will be there as soon as possible.

[User] Okay, thank you.

[Assistant] You're welcome. Stay safe. Goodbye.

[User] Bye.


[Assistant] 9-1-1, what's your emergency?

[User] Oh, my God.

[Assistant] Hello?

[User] Hello.

[Assistant] Yeah, what's going on, sir?

[User] Oh, my God.

[Assistant] Sorry, what's going on?

[User] I'm sure.

[Assistant] What is the address?

[User] Lee.

[Assistant] Sir, what street are you on?

[User] At a condo.

[Assistant] Do you know the address?

[User] I'll have to ask this guy right here.

[Assistant] Rob, tell me what's going on. I've got it. Where exactly are you at?

[User] Somebody's been shot. I haven't checked the vitals, but he's down.

[Assistant] Okay, bear with me. Where exactly are you at?

[User] Second and Lee.

[Assistant] Okay, talk to me so I can try to help you. Where exactly are you?

[User] I'm walking out to the curb.

[Assistant] Is the person breathing?

[User] Doesn't look like it.

[User] The condos are between Second Avenue and Lee.

[User] Cardwell Place, 105 Lee Avenue.

[Assistant] I have help on the way. Please tell me what's going on.

[User] Do I need to go back inside?

[Assistant] That's up to you, but can you describe what happened?

[User] There are two bullet wounds on the side of the wall.

[Assistant] Do you know who it is or how you found this?

[User] This apartment. I received a phone call about an injured party inside.

[Assistant] Okay, what apartment is it?

[User] Apartment Four.

[Assistant] Alright, is there a name for the apartments?

[User] Not that I know of.

[Assistant] Okay, and you’re not sure what the apartment address is?

[User] No, sir.

[Assistant] Okay, Rob. I have help coming. Tell me what happened.

[User] I have no idea. I received a phone call saying there was an injured party inside.

[Assistant] Are the injured party male or female?

[User] There are two people, both appear to be deceased.

[Assistant] Okay, can you identify their genders?

[User] It’s a male and a female.

[Assistant] Do you see the officer yet?

[User] I hear the sirens.

[User] I got a call from Wayne, the roommate. He checked on them and found them.

[Assistant] Wayne is the roommate of one of the deceased parties?

[User] Yes.

[Assistant] Okay. Who are you?

[User] My name is Robert Gagney. I received the phone call and came down to check it out.

[Assistant] And Wayne is the one who called you?

[User] Yes.

[User] Can I get off the phone now?

[Assistant] Yes, talk to the officer when they arrive.


[Assistant] 9-1-1, what's your emergency?

[User] Oh, my God.

[Assistant] Okay, calm down.

[User] My babies are in there. Oh, my God, I'm so scared.

[Assistant] Okay. Can you tell me what happened?

[User] My husband's in the van, and it wouldn't stop. I saw him.

[Assistant] Okay. Is the van in park now?

[User] Yes, yes.

[Assistant] Can somebody check under the van?

[User] No, nobody can get to her. I don't hear anything.

[Assistant] Where exactly are you in relation to the pit stop?

[User] The cop's there. The cop is there.

[Assistant] Do you see the officers? I want you to wave them down.

[User] Okay.

[Assistant] What's your name?

[User] My name is Nicole. My babies are in there. Oh, my God. It was totally an accident.

[Assistant] Is the officer there?

[User] Yeah, they are. Can I go, please?

[Assistant] Okay, I'm going to let you go.


[Assistant] 9-1-1, what's your emergency?

[User] There's a guy that just tried to get out of his car.

[Assistant] He got out of his car and tried to what?

[User] He got out of his car, and he tried to get in my truck.

[Assistant] What kind of car is he driving?

[User] He's driving a red Jeep. His license plate number is YRF 481-2.

[Assistant] Which direction is he heading?

[User] He's going west on Patton Avenue.

[Assistant] Where exactly on Patton Avenue?

[User] At the light from New Leicester Highway.

[Assistant] And where are you now?

[User] I'm on Patton, just passing Sevierville Road.

[Assistant] So he tried to get into your car, is that right?

[User] Yeah, he tried to pull me out of the truck, and now he's right behind me.

[Assistant] Do you know why he tried to pull you out of the truck?

[User] Because he cut me off, and I honked at him. When we got to the light, he jumped out and came to my truck.

[Assistant] What's your name?

[User] Julie. Sorry, Julie Brown.

[Assistant] What's your phone number?

[User] <phone number>

[Assistant] Can you describe the guy?

[User] He's big, has a goatee, dark hair with gray in it.

[Assistant] Is he a white male?

[User] Yes, he's a white male. There are three other people in the car with him.

[Assistant] What kind of vehicle are you in?

[User] I'm in a silver Ford F-150 pick-up.

[Assistant] Are you sure it's a red Jeep Cherokee?

[User] I'm not sure if it's a Cherokee, but it's a red Jeep. The license plate I gave is accurate.

[Assistant] Do you want to drive to a police station instead of home?

[User] Yes, I don't want him following me home. Is there one nearby?

[Assistant] You can go to 970 Haywood Road, there's a substation there.

[User] I'm almost to exit 44.

[Assistant] Are you still on Patton Avenue?

[User] Yes, it's Patton Avenue. It just goes straight out. I didn't get on the freeway.

[Assistant] Okay, so head to 970 Haywood Road. It's where the library and fire station are.

[User] There's a fire station in front of me. I'm heading there.

[Assistant] Okay, stay on the line with me. Can you pull over safely there?

[User] He's still behind me. I'm scared to stop.

[Assistant] Try to get to a very public place like a restaurant or store with lots of people around.

[User] Okay, I'll try to get to Shoney's or McDonald's after exit 44.

[Assistant] Stay on the line and let me know what happens.

[User] He tried to whip around someone but got stuck in traffic.

[Assistant] Stay calm. Can you see what he's doing now?

[User] He's stopping in the middle of the road. He's coming back.

[Assistant] Lock your doors. Stay in the car. Officers are on their way.

[User] He's turned around and coming back.

[Assistant] Stay in your vehicle, keep the doors locked. What direction is he coming from now?

[User] He drove past me but turned back. I think he's going away now.

[Assistant] Just stay there. We've got officers in route. Stay calm.

[User] I can't see him now.

[Assistant] Okay, stay calm. Do you know this guy at all?

[User] No, I don't know him.

[Assistant] Just hang tight. Officers are almost there. Can you flag them down when they arrive?

[User] Yes, I will. Thank you.

[Assistant] Great, stay calm. They'll be there shortly.

[User] Okay, I see the officer. Thank you.

[Assistant] Are you okay to hang up now?

[User] Yes, thank you so much.

[Assistant] You're welcome. Stay safe.


[Assistant] 9-1-1, what's your emergency?

[User] There is a strange man outside our home, and he's hollering and crying out. I don't know what's going on with him.

[Assistant] Can you see anything about him? What he looks like?

[User] No, it's dark and raining.

[Assistant] Did he have a vehicle, or is he on foot?

[User] He's on foot.

[Assistant] Has he come to your door or windows?

[User] He's at our door.

[Assistant] He's at your front door?

[User] He's at our back deck.

[Assistant] Okay, hold on one second for me, okay?

[User] I'm going to give you to my wife. I'm going to go get my gun.

[User] Hello.

[Assistant] Ma'am, hold on one second for me, okay?

[User] Okay.

[User] Oh my God. Hey, get out of there!

[Assistant] Ma'am, what's wrong?

[User] He's trying to break down the door.

[Assistant] Okay, ma'am, we've got deputies headed that way, okay?

[User] All right, thank you.

[Assistant] Don't hang up with me, okay?

[User] Okay.

[Assistant] No matter what happens, just don't hang up the phone. You can set it down if you have to.

[User] I think he's got a gun.

[User] Get out of the way, get out of the way.

[User] He has a gun. I don't know if that's what he's got.

[Assistant] Ma'am, can you see the gun?

[User] No, I don't know if that's what it is. He's trying to break down the door. I can't tell.

[User] We have louvers on the door and the door is shut. It's a sliding glass door.

[Assistant] Is he able to get in the door?

[User] Not right now. He's trying.

[Assistant] What's he doing now, ma'am?

[User] He's asking what date it is. He's talking about Vietnam in 1969.

[Assistant] Is he talking to your husband rationally?

[User] No, he is not.

[Assistant] Does your husband know him?

[User] No, we can't even see who it is.

[Assistant] Did you hear a vehicle or anything like that pull up, or did he just walk?

[User] I didn't know he was there until he was at the back door. I can't tell. It's dark.

[Assistant] Can you ask your husband to look to see if it looks like he has a weapon?

[User] I do not want to look because he's beating on the door and I'm afraid if I open the screen, he's going to come through.

[Assistant] Okay, what's he doing now?

[User] I don't hear anything now.

[Assistant] Is your husband still at the back door?

[User] We're standing here in the kitchen, and he's trying to get into the sliding glass door.

[Assistant] What side of the house is the sliding glass door on?

[User] It's in the back of the house.

[Assistant] Okay, tell your husband to keep talking to him if he can.

[User] He's talking about busting the door down and something about a watch. He's given us a few minutes; he's counting down.

[Assistant] The guy outside the house is counting down, saying he's going to bust the door down?

[User] Yes, I don't want to hurt you, okay?

[User] He's talking about Vietnam.

[Assistant] Is he talking to your husband?

[User] No, he is not.

[Assistant] Okay. Does your husband know him?

[User] No, we don't know who he is. We can't see him.

[Assistant] Okay, we don't want to hang up.

[User] They're on the way. We've got several officers on the way.

[Assistant] Tell your husband to look to see if that man has a weapon.

[User] I do not want to look because he's beating on the door.

[Assistant] Okay, where's your husband right now?

[User] We're standing here in the kitchen, and he's trying to get into the sliding glass door.

[Assistant] What's he doing now, ma'am?

[User] I don't hear anything now.

[Assistant] Is he still at the back deck?

[User] He's at the back deck.

[Assistant] Okay, I've got officers on the way, so please stay on the phone.

[User] He's saying he doesn't care who my husband is.

[Assistant] Is he talking about Vietnam?

[User] Yes, and he's beating on the door.

[Assistant] Okay, ma'am. There should be a deputy close.

[User] I hear him walking around outside on the deck. He's trying to get through the door. You have got to get somebody here.

[Assistant] They're on the way, ma'am. I promise, okay? They're coming as fast as they can.

[Assistant] What door is he beating on? The sliding glass door at the back?

[User] Yes, the sliding glass door at the back.

[Assistant] Do you have any neighbors or anything like that, that could be of help?

[User] No.

[Assistant] Is he talking to your husband?

[User] He's beating on the door. I can see the glass is going to break.

[Assistant] I can hear it, okay? I have officers on the way. Just stay on the phone with me. Everything's going to be alright.

[User] He's saying he doesn't care who my husband is. Are you a soldier?

[Assistant] Okay.

[User] He's beating the door, and it's glass.

[Assistant] I can hear him saying he doesn't care who you are.

[User] The back sliding glass door.

[Assistant] Okay, ma'am. There should be a deputy close, okay?

[User] Okay, he's at the back deck.

[User] Oh my God, he's getting ready to come in.

[User] Oh my God! Oh my Lord!

[Assistant] Ma'am? Ma'am?

[User] He just came through and my husband shot him, but he's still moving.

[Assistant] The husband shot him. Where did he shoot him?

[User] I don't know.

[Assistant] Where is your husband?

[User] He's standing here in the kitchen to make sure he doesn't come in.

[Assistant] I want you to tell your husband to put the gun down.

[User] What if he comes in to try to attack him?

[Assistant] Ma'am, if he shot him, he's not going to get up. Tell your husband to put the gun down, please.

[User] She says to put the gun down.

[Assistant] Is he laying on the ground? Is he breathing?

[User] We cannot tell.

[Assistant] Is it still dark? Is he on the back deck?

[User] Yes, he's laying on the back deck.

[Assistant] Okay, ma'am. It's going to be okay.

[User] They just turned on the light.

[Assistant] Ma'am, there's a deputy there, okay?

[User] Yes.

[Assistant] Where is the man that your husband shot?

[User] I guess he's still out on the back deck.

[Assistant] I need to talk to your husband. Where is your husband?

[User] He's right here.

[Assistant] I need to talk to him.

[User] Here, talk to him.

[User] Hello.

[Assistant] Yes, sir. Have you put the weapon down?

[User] I have put the weapon down.

[Assistant] Okay, now what happened?

[User] He busted through my back patio door and was coming into the house. I shot two shots at him in the chest.

[Assistant] Is he laying on the back deck?

[User] I'm pretty sure; it's dark. I hear him moaning.


[Assistant] 9-1-1, what's your emergency?

[User] Um, I was told to call by my dad to tell where we're at.

[Assistant] Alright, can you tell me your location?

[User] We are on F28 just getting stop mom. We are just getting onto the old uproad highway six roads.

[Assistant] Okay, stay on the line with me, okay?

[User] Okay.

[User] Huh?

[User] On to now. 12.

[Assistant] Okay. We have the police that are trying to help you out there. Are you scared?

[User] Who are you talking to?

[Assistant] You can leave the line open if you don't want to talk on the phone. If you want to act like you're hanging it up, you can just leave it open, okay, and I can follow you.

[User] Okay. Thank you.

[User] Who are you talking to?

[User] Um, I was talking to 911. Is that for me to call them?

[User] Yeah.

[User] And there's the sheriff. Right there?

[User] Yeah.

[Assistant] Okay, we just drove by the sheriff.

[Assistant] You just drove by the sheriff?

[User] Yeah. Pulling into the Hummer parking lot. He just pulled in.

[Assistant] Is he pulling you over?

[User] Yeah, he's pulling up behind us.

[Assistant] Okay, thank you. Do you feel safe disconnecting?

[User] Yeah.

[Assistant] Okay, you did a good job, okay?

[User] Okay, thank you.

[Assistant] You're welcome, thank you.

[User] Thank you.

[User] Right. Yep. Bye.


[Assistant] 9-1-1, what's your emergency?

[User] 125 Signal Hill Road.

[Assistant] Okay, what's going on over there?

[User] Someone was murdered, I think?

[Assistant] Where exactly?

[User] My house.

[Assistant] I need you to listen to me and stay calm. Where do you think someone was murdered?

[User] In my house.

[Assistant] In your house? Okay, what's in your house?

[User] Please hurry.

[Assistant] Ma'am, I'm sending officers right now. I need to know more about what's going on. What makes you think someone was murdered?

[User] My husband is in a pool of blood.

[Assistant] Your husband is in a pool of blood?

[User] Yes, quickly.

[Assistant] They're on the way. Did you just get home?

[User] Yes.

[Assistant] Is anybody else home with you?

[User] I don't see anyone.

[Assistant] Are you with your children right now?

[User] No, I don't see my son. He's gone.

[Assistant] How old is your son?

[User] 22.

[Assistant] He's 22. What does he look like? This is really important.

[User] Normal, but I think he had some problems.

[Assistant] Go over to your husband for me. Is he breathing?

[User] Are they on their way?

[Assistant] They've been on the way since you called. Is your husband breathing?

[User] I don't think so.

[Assistant] Are you right next to him?

[User] Yes.

[Assistant] Can you get close to him?

[User] Yes, but not really with the cord.

[Assistant] His face is bludgeoned?

[User] Yes.

[Assistant] Is there a weapon nearby?

[User] I don't see one. Wait, yes, a pick or a hammer.

[Assistant] A pick or a hammer? Okay. Ma'am, they're on the way. I need you to stay on the phone with me.

[User] I can't believe this.

[Assistant] Listen to me, ma'am. What I'm going to tell you is very important. I do not want you to touch anything.

[User] Okay.

[Assistant] Are you certain that your husband is not breathing?

[User] I don't know.

[Assistant] If you want, put the phone down and try to get as close to him as possible without touching the pick or hammer.

[User] There's so much blood.

[Assistant] I know, but this is important. Is he moving?

[User] He's not moving.

[Assistant] If you call his name, does he respond?

[User] Ed. Ed. No.

[Assistant] Okay, I'm staying here with you until they get there. You're at 125 Signal Hill Road, correct?

[User] Yes. Mrs. Ramsey?

[Assistant] How soon will they be there?

[User] I can't do this.

[Assistant] If you think he's beyond help, you can leave the house if you want.

[User] No, I'm staying here.

[Assistant] Do you think he's beyond help?


[Assistant] 9-1-1, what's your emergency?

[User] Go to the bathroom.

[Assistant] Go to the bathroom, are you in it?

[User] How did it 9-1-1-1?

[Assistant] This is 9-1-1, what is your emergency?

[User] East Edwards, shots have been fired.

[Assistant] Where are you? What is the exact address?

[User] I'm at East Edgewood.

[User] He's fired in a driveway, right across the street.

[Assistant] Okay, what's he shooting at?

[User] He's shooting at me.

[User] He's shooting at me.

[User] I've been shot. She's been shot. He's on the ground. We're in the driveway.

[Assistant] Who is that?

[User] He shot into the wall. Scott Eric Schmidt. He had a gun. He has shot me. He has shot her. He's on the ground. There are two little kids here. Please hurry.

[Assistant] Are they both outside?

[User] What?

[Assistant] Are they both outside?

[User] Yes, they're in the driveway. I've got the two little kids in the house. Please.

[Assistant] Okay, I'm sending help now. Do you know what the exact address is?

[User] Calm down to me, okay?

[User] Oh my God, they're here.

[Assistant] What is the exact address?

[User] 9-09 East Edgewood.

[Assistant] That's your address, right? What's their address?

[User] That's not. That's your address. He's still got the gun.

[Assistant] Okay. Where did he go?

[User] He's in the driveway with her.

[User] Oh my God. He's got it. Please hurry.

[Assistant] Someone is on the way, okay? Try to stay calm.

[User] Oh my God. Everyone is everywhere. We knew he was going to do this. We knew.

[Assistant] Who lives there?

[User] My son-in-law. My daughter's house.

[Assistant] Do you think he's out there now with her?

[User] He shot me in the chest. He shot.

[Assistant] Are you there now?

[User] No, no. I got out.

[Assistant] Is she breathing?

[User] He was in the driveway. He still got the gun.

[Assistant] Okay. Stay calm. Help is on the way.

[User] He still got the gun in the driveway.

[Assistant] Is it a medical call now?

[User] It's my son-in-law.

[Assistant] So it's a male, not a female?

[User] My God! Ma'am, help me here. Is it a male or female?

[User] A female. My daughter. She has blood everywhere. Please.

[Assistant] You've got two people that are shot or one?

[User] Yeah, two.

[Assistant] What do you now?

[User] He's not supposed to have any guns. He's on probation.

[Assistant] What is his name?

[User] Scott Eric Schmidt.

[Assistant] And where did he go with the gun?

[User] He's in the driveway.

[Assistant] What kind of gun is it?

[User] A small handgun, I don't know guns.

[Assistant] What's he wearing?

[User] A navy blue fire department jacket.

[Assistant] A blue fire department jacket? Okay. They're on the way, ma'am, stay with me, okay?

[User] Are you injured, ma'am?

[User] Yes, he shot me in the chest.

[Assistant] Okay, all right.

[User] Oh my God, you bastard. You son of a gun!

[Assistant] I need you to get away from him right now.

[Assistant] Ma'am, ma'am, get away from him.

[User] Oh my God, he did it. He did it.

[User] Oh my God, Kelly!

[Assistant] Kelly's your daughter?

[User] It's my daughter. My daughter.

[Assistant] What's Kelly's last name?

[User] Kelly Wing. Scott Schmidt.

[User] Kelly, are you all right?

[Assistant] Is she awake? Can you tell me if she's breathing?

[User] Oh my God. My God, I don't know.

[Assistant] Ma'am, then go down and look at her. I need you to tell me.

[Assistant] Tell me, I need information from you. You've got to help me understand.

[User] Ask me what you want.

[Assistant] Tell me if she is breathing.

[User] She just gasped?

[Assistant] So she is breathing?

[User] Yes.

[Assistant] Where did he go?

[User] I don't know. He came out of the door with the gun, shot her. She was on the ground. She yelled at me to get out of here, but I tried to protect her and he got me.

[Assistant] Okay. He had a plan. He knew what he was doing.

[User] Yes. That son of a bitch.

[Assistant] What is your name?

[User] My name is Barbara Wing.

[Assistant] Barbara Wing, all right. Help is on the way.

[User] Oh my God. Please hurry.

[Assistant] I know. Stay with me. Do not engage with him, okay?

[User] There's so much blood everywhere. I love you, honey.

[Assistant] Did he go back inside?

[User] No, he's by the car.

[Assistant] Okay, the police are on the way now.

[User] Oh my God. He shot her a couple of times and then... he got me.

[Assistant] Is she breathing now?

[User] I don't know.

[Assistant] Check if her chest is rising for me, okay?

[User] Okay.

[Assistant] Are those two little children your grandchildren?

[User] All of my grandchildren are here.

[Assistant] They are there? Are they inside the house?

[User] Yes, they're inside.

[Assistant] Are you injured?

[User] Yes, he shot me. It burns.

[Assistant] Okay. Are you talking with an officer now?

[User] Yes.

[Assistant] I'm going to let you go then, okay?

[User] Okay. There are two little kids inside. One and four years old.


[Assistant] 9-1-1, what's your emergency?

[User] Well, my husband's not, I can't seem to wake him up.

[Assistant] Okay, tell me exactly what happened.

[User] I'm not sure. He was sleeping really heavily, and I was just laying here, and all of a sudden the breathing kind of, like, stopped, and I came over to try to wake him up, and I can't wake him up.

[Assistant] Are you with him right now?

[User] Yes.

[Assistant] How old is he?

[User] He's 52.

[Assistant] Okay. And he's not awake?

[User] No.

[Assistant] Is he breathing?

[User] I can't tell. I can't hear anything. I'm trying to feel for a pulse.

[Assistant] Can you see his chest rising up and down?

[User] Hold on, he's looking. No.

[Assistant] Okay, we're going to go ahead and send an ambulance. I'm going to tell you what to do until they get there, okay? Is he on the bed?

[User] Yes.

[Assistant] Okay, we're going to need to pull him off the bed and get him on the floor.

[User] Okay, I have to go see if I can get my son to help me. Can you hold on?

[Assistant] Yes, I can.

[User] Okay. Okay, he's on the floor.

[Assistant] Okay, the ambulance is already on the way. Are you right by him now?

[User] Yes.

[Assistant] Okay, listen carefully. We want to lay him flat on his back on the ground and remove any pillows, okay?

[User] Okay.

[Assistant] Feel next to him and look in his mouth for food or vomit. Is there anything in the mouth?

[User] No.

[Assistant] Now place your hand on his forehead. Your other hand under his neck, then tilt the head back. Put your ear next to his mouth. Can you feel or hear any breathing?

[User] Okay, hold on. Let me see if I can hear him breathing. I can't, I don't think so.

[Assistant] Okay, I'm going to tell you what to do until they get there.

[User] Okay.

[Assistant] Listen carefully, I'm going to tell you how to do the chest compressions, okay?

[User] Okay.

[Assistant] Make sure he's flat on his back on the ground.

[User] Okay, he is.

[Assistant] Place the heel of your hand on his breastbone in the center of his chest, right between the nipples. Place your other hand on top of that hand, okay?

[User] Okay.

[Assistant] Push down firmly two inches with only the heel of your lower hand touching the chest. Do you understand?

[User] Yes.

[Assistant] Now listen carefully, we're going to pump the chest hard and fast, at least twice per second. We're going to do this 600 times or until help can take over, okay?

[User] Okay.

[Assistant] Let the chest come all the way up between pumps. Count out loud so I can count with you, okay?

[User] Okay. One, two, three, four, five, six, seven, eight, nine, ten. One, two, three, four, five, six, seven, eight, nine, ten.

[Assistant] Move the dog beds.

[User] One, two, three, four, five, six, seven, eight, nine, ten. One, two, three, four, five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[User] Straighten his legs.

[Assistant] Send somebody to go open the door, okay?

[User] Okay, Amy, go unlock the door, get everything open, the gate and everything. You keep doing, you're doing a great job.

[User] Do I need to breathe or anything into his mouth?

[Assistant] No, no, just keep the chest compressions going. One, two, three, four, five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[caller] One, two, three, four, five, six, seven, eight, nine, ten.

[Assistant] Keep going, you're doing a great job.

[User] Five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[User] One, two, three, four, five, six, seven, eight, nine, ten.

[User] Hi. Okay, if somebody's here.

[Assistant] Okay, I'll go ahead and hang up with you then.

[User] Okay.

[User] Thank you.


[Assistant] 9-1-1, what's your emergency?

[User] 911, do you have the entire medical police?

[Assistant] No, ma'am, I don't.

[User] I don't have an emergency, too. Police officers just left my house just now.

[Assistant] Can I get their names, please?

[User] It was just the music turned down. He was the cutest cop I've seen.

[User] Sorry, I know it's not an emergency, but good-looking men don't come by often.

[User] Can you send him back my way?

[Assistant] Do you need them to come back there?

[User] Oh, I'd like that, yeah.

[Assistant] Why do you need them to come back there?

[User] Because I have an emergency... I'll think of something.

[User] Just send them back my way, would you?

[Assistant] Okay, and what is the reason?

[User] My dog. Just blame it on my dog.

[User] Can I discuss that with them? Thank you.

[User] I know this isn't an emergency. But if you would give the officers my number and ask them to come back, I know they have lots to do.

[User] Would you mind?

[Assistant] I'll give them a message to call you.

[User] Thank you very much. Bye-bye.


[Assistant] 9-1-1, what's your emergency?

[User] Um, my brother.

[Assistant] Hello?

[User] My brother is drowning.

[Assistant] Where are you at?

[User] Um, at the pond on Washburn.

[Assistant] At the pond on Washburn? Do you know where on Washburn?

[User] No.

[Assistant] Okay. Do you have any of your parents around?

[User] No.

[Assistant] Okay. I'm trying to find where you're at right now, okay?

[User] Okay.

[Assistant] How old are you?

[User] I'm seven.

[Assistant] You're seven. Do you know what the name of the park is where you're at?

[User] Central Park.

[Assistant] Are you at the community center?

[User] Yes. He's fallen in the water.

[Assistant] Okay. Is he still in the water?

[User] Yes, he's in the water.

[Assistant] Okay, I'm sending help right now, alright?

[User] Alright.

[User] He's crying.

[Assistant] Okay, are you on Clay Street?

[User] No, not Clay. I don't know.

[Assistant] Okay. Help is on the way, alright?

[User] Okay. Thank you.

[Assistant] You're welcome. Stay on the line if you can, okay? Bye-bye.


[Assistant] 9-1-1, what's your emergency?

[User] It's 291 Stevens Drive, apartment 202.

[Assistant] What is it?

[User] He came into my apartment and I shot him.

[Assistant] You shot someone?

[User] Yes.

[Assistant] Who did you shoot?

[User] Someone just got into my apartment and I shot him.

[Assistant] Okay. Was it a male?

[User] Yes.

[Assistant] Where is he at?

[User] He's in my apartment.

[Assistant] Okay, you're at 291 Stevens Drive, right?

[User] Yes.

[Assistant] Was he breaking into your house?

[User] Yes, he came in with a knife.

[Assistant] You don't know who he was?

[User] No, I don't know.

[Assistant] So he came into your apartment with a knife and tried to attack you?

[User] Yes, he was trying to kill me.

[Assistant] Where is he in the house?

[User] He's in the living room.

[Assistant] Where did you shoot him?

[User] In the living room, by the couch.

[Assistant] Okay, ma'am, we've got everybody on the way, okay? Where is the gun?

[User] It's in the living room, I dropped it.

[Assistant] Where was he when you shot him?

[User] He was by the couch, coming at me.

[Assistant] Okay, calm down. You said the gun is by him?

[User] Yes.

[Assistant] Do you know where you shot him?

[User] No, I don't want to look.

[Assistant] Okay, is this apartment 202?

[User] Yes, apartment 202.

[Assistant] Alright, don't worry, help is on the way. Just stay where you are.

[User] Okay, thank you.

[Assistant] So the door was unlocked and this person came in. Do you live alone?

[User] Yes, I'm the only one here.

[Assistant] Where were you when he came in?

[User] I was in the bathroom, then I heard yelling.

[Assistant] And where did you keep the gun?

[User] The gun was in my bedroom. I ran to get it.

[Assistant] So, after he came in, he was yelling at you and you ran to the bedroom to get the gun?

[User] Yes, and when I turned around, he was coming at me with the knife.

[Assistant] He had a knife and was coming after you?

[User] Yes, he was.

[Assistant] What's your name?

[User] My name is Kat Jackson.

[Assistant] Can you spell your last name?

[User] J-A-C-K-S-O-N.

[Assistant] How old are you, Kat?

[User] 38.

[Assistant] Alright, Kat, just stay on the line with me until help arrives, okay?

[User] Okay, thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Coconut Island, there's an emergency.

[Assistant] Can you tell me what's happening?

[User] My granddaughter and my daughter are dead.

[Assistant] They're what? Dead?

[User] Dead. Dead. They're dead.

[Assistant] What do you mean they're dead? How are they dead?

[User] I killed them.

[Assistant] You killed them?

[User] Yes.

[Assistant] What's the address?

[User] Maine and Kilpatrick.

[Assistant] Is there an exact address?

[User] No, just Maine and Kilpatrick.

[Assistant] Your daughter and your granddaughter?

[User] Yes.

[Assistant] And you killed them?

[User] Yes.

[Assistant] How did you kill them?

[User] With a knife.

[Assistant] With a knife?

[User] Yes.

[Assistant] Sir?

[User] Yes.

[Assistant] Can you tell me what happened? Why did this happen?

[User] Listen, can you get the police over here?

[Assistant] Police and fire department are already on the way. Can you tell me what happened?

[User] I'll let the cops know what happened when they get here.

[Assistant] Can you tell me anything about what happened?

[User] I'll let them know as soon as they arrive.

[Assistant] And where's the knife right now?

[User] It's right next to them.

[Assistant] It's next to them?

[User] Yes, it's right next to them.


[Assistant] 9-1-1, where is your emergency?

[User] I'm sorry. Actually, I'm wanted for a crime, and I want to turn myself in.

[Assistant] You are wanted for what type of crime, sir?

[User] To be honest with you, I don't know what they're calling it. I got drunk and I attacked somebody.

[Assistant] What town are you in?

[User] I'm sorry, what?

[Assistant] What town are you in?

[User] Yeah, it's Dunmore.

[Assistant] Do you know if there's a warrant out for your arrest?

[User] Honestly, I don't know.

[Assistant] Where are you located right now?

[User] Right now, I'm at the Shell gas station. I don't know the name of the street. It's right by Ricardo's little mini market down the road here, and there's a Joe's Quick Mart here.

[Assistant] So you're at the 1200 block of Wheeler Avenue?

[User] I believe so, yeah, right down the road from Ohio.

[Assistant] 1219 Wheeler Avenue in Dunmore, right?

[User] I believe so, yeah.

[Assistant] What's your last name?

[User] It's Lake, L-A-K-E.

[Assistant] And where did this happen?

[User] In Dunmore.

[Assistant] What's your first name?

[User] It's Charles.

[Assistant] And you're at the Shell Station?

[User] Yes.

[Assistant] And the phone number you're calling from is 9618109?

[User] I'm sorry, what?

[Assistant] 9618109 is the phone number you're calling from?

[User] Well, actually, I'm in front of the Quick Mart, Joe's Quick Mart.

[Assistant] Okay. Watch for the police. We'll send them over. Your name is Charles, right?

[User] All right. Well, I'm going to walk over in front of the Shell so that there's no commotion over here because they're closing up and doing whatever they've got to do in this store.

[Assistant] All right, watch for the police.

[User] All right.


[Assistant] 9-1-1, what's your emergency?

[User] Hi, this is Letitia from the store Big Five on Green Valley. I have a person that is robbing me right now of my firearms. I need police to the store immediately.

[Assistant] Okay. Is he still in the store?

[User] He is still in the store and he is getting my gun and he is breaking the lock with tools.

[Assistant] Is he white, black or Hispanic?

[User] He is Hispanic.

[Assistant] About how old?

[User] He gave me his ID. He actually came to purchase again. And he was born in 1989. So, he's 22.

[Assistant] What color shirt or jacket?

[User] He's wearing a black shirt, black jeans. It has writing on his shirt. He's five foot seven, 150 pounds.

[Assistant] Where is he now?

[User] He's in the firearms counter and he is sawing away at my firearms. He's sawing off the gun in his hand and he's sawing it off.

[Assistant] What do you mean by sawing off the gun?

[User] He's got an electric saw blade. He is sawing my gun in half. He just grabbed the ammunition. He's actually loading the gun. Please send someone.

[Assistant] We've been on the way since we started talking. Where are you?

[User] I am in my office looking right at him. Yeah, it's like that yellow writing on his shirt. It's like a rasta kind of looking shirt.

[Assistant] Are you open for business?

[User] I am open for business. He is now walking towards outside the store. There is a customer in the front that doesn't even know what's going on.

[Assistant] Where is he now?

[User] He is in the front of the store. He is walking towards the front. He is right at my doors. I think that he is waiting for some other people and he's going to get more.

[Assistant] Do you see anyone else with him?

[User] No, he's by himself.

[Assistant] And did he load the gun?

[User] He loaded the gun. He sawed it in half and loaded the gun. And he's walking back towards me. Oh my God, he just fired. Shots fired.

[Assistant] What's he shooting at?

[User] I don't know. I just got underneath the desk.

[Assistant] Okay, that's okay. We're on our way, they should be there momentarily. Anyone hit, do you know?

[User] Not that I know of. I know my cashier ducked down, she's scared.

[Assistant] They're outside, they're coming in.

[User] Thank you. Where is he? Do you know?

[Assistant] It's okay, I'm staying on the phone with you. Do you hear anything?

[User] I think he went back into the firearms counter. We have a buzzer so I can hear. He's trying to get into my office. Hold on. I'm going to tell them.

[Assistant] I have two employees out there that are unprotected, I'm so scared for them. Any other shots fired?

[User] No, just one. Just one shot. And you heard the alarm go off?

[Assistant] No, the alarm has not gone off.

[User] Oh my God, they're yelling. Two more shots. Two more shots. He's yelling 'get down'. He's firing again.

[Assistant] Okay, ma'am, the guy with the gun is down right now, okay? So you're okay at this moment. The officers are in there.

[User] Okay, thank you so much.

[Assistant] Stay on the phone with me. Was there ever a second suspect or just that one man?

[User] Just the one man. He came in for a transaction. I didn't notice anyone else.

[Assistant] The officers are going to come and knock on your door. Your office door. I'm staying on the phone with you until they knock.

[User] Okay.

[Assistant] Are you okay?

[User] Yes, it was just one man.


[Assistant] 9-1-1, what's your emergency?

[User] Please help me. I'm at County Road 900 North and 600 East.

[User] We were building a TV tower and two of my guys fell off. They're dead.

[Assistant] Sir, I need you to stay on the line with me. Do not hang up. Do you understand?

[User] Yes, ma'am. Just hurry, please.

[Assistant] I am hurrying. Are you by yourself?

[User] No, there are other people here. The other three are okay, but two of the guys are dead.

[Assistant] I'm getting you some help. Stay with me. Do you have any electrical lines down?

[User] No, there are no power lines down. The gym pole fell and knocked them off.

[Assistant] How far did they fall?

[User] They fell 350 feet.

[Assistant] You're doing a good job. Help is coming, but I need to keep you on the phone. What's your name?

[User] It's David.

[Assistant] David, where are you from?

[User] I'm not from here.

[Assistant] We know where you are, David. Just hang tight. How are the other men who are not hurt?

[User] They're okay.

[Assistant] I need someone to watch for the responders. Can they see you from the road?

[User] No, we're not visible from the road.

[Assistant] Alright, someone will need to wave them down. Where are you guys from?

[User] I'm from Indiana. Junior's from Texas, and David's from Georgia.

[Assistant] How long have you been working in the area?

[User] About two weeks.

[Assistant] Tell me how the accident happened.

[User] We were building the tower. The gen pole was going up, and suddenly it came down and knocked them off.

[Assistant] It's important that nobody touches anything around the accident area. Are you all doing okay?

[User] David is sitting down. We're watching him.

[Assistant] Alright. I'm very sorry this happened. Help is coming, and they will take care of you all.

[User] I hear the sirens coming.

[Assistant] Wave your arms to signal them if you're by the road.

[User] Someone's here in a truck now.

[Assistant] Good, are you with them?

[User] Yes, they're first responders.

[Assistant] Alright, I'm going to hang up now. They'll take care of you.

[User] Thank you. Bye.


[Assistant] 9-1-1, what's your emergency?

[User] Sheriff's office. Justine says me help you.

[User] Hey, who's it?

[Assistant] Sheriff's office, can I help you?

[User] Yeah, who is this, Denby? Who is it?

[User] Oh, Demby, this is Joy.

[User] Hey, you know, I can't fight at 149-00 Polly Road.

[User] They got a fight?

[User] Uh, you know, like, almost a beheading, yeah.

[Assistant] A beheading?

[User] Yeah, I killed her.

[Assistant] You killed her?

[User] Yeah.

[Assistant] Who did you kill?

[User] 149-00, Coward.

[Assistant] Who did you kill, Demby?

[User] My wife. My ex-wife.

[Assistant] What's your name?

[User] His name is Holland.

[Assistant] Who else is there with you, Denby?

[User] Just me and my dog. Just take good care of my dog.

[Assistant] Okay, stand by with me, okay? Don't hang up.

[User] Okay.

[Assistant] 217. All units 335, 149-00 Polly Road. This is code 20. Your guy is there.

[User] Okay, what did you use, sweetie? What kind of weapon?

[User] Kbar, combat knife, the maincourt knife.

[Assistant] Where's the knife at now?

[User] Um, I think it's out in the backyard next to the body.

[Assistant] The body's in the backyard?

[User] I don't have anything. I'm not, I'm not dangerous. I just couldn't deal with her shit anymore.

[User] I'm waiting. I'm in the kitchen.

[Assistant] If I put you on hold, will you not hang up? Will you stay there, okay?

[User] Oh yeah, I'm not armed. I have no weapons on me.

[Assistant] Okay, don't hang up. I'm gonna get an ambulance out there. Okay, don't hang up.

[User] Okay.

[Assistant] Sheriff's office, how can I help you?

[Assistant] Ambulance at 149-00 Polly Road. I have a guy on the line who says he just beheaded his wife. He's in the house.

[Assistant] I have an ambulance en route. No, I have squad. It's actually, sorry, it's one of our COs. I know him personally. He's saying his wife's in the backyard and he beheaded her. The knife's in the backyard.

[Assistant] Yes, just stand by until you get there, okay?

[Assistant] Okay, we'll tell them. All I know is her name's Holland. I don't know how old she is.

[Assistant] All right. We'll send the ambulance. Thanks.

[User] Demby, you still there?

[User] Yeah.

[Assistant] Okay. There's no kids there with you, Demby?

[User] No, she's at my mom's.

[Assistant] Okay. You've been drinking or anything?

[User] I had a few, but I'm not drunk, no.

[Assistant] You don't have any guns, do you?

[User] Not on me, no, they're locked up. I'm not, I'm not... They're all locked up.

[Assistant] You have no weapons on you, and you're not going to cause any problems. What about a landline or cell phone?

[User] No.

[Assistant] Okay. Stay on with me, okay?

[User] Yeah.

[Assistant] Demby, you don't have any guns or anything on you, right? Everything's locked up.

[User] Yeah, I'm not doing anything, yeah.

[Assistant] Yeah, I still have to ask those same questions, okay? The squads are en route and so are my units. When they get there, until they make contact with you, I mean, we're still going to, I'm going to have to let them know everything is going on, anything you tell me, okay? Are you sitting down? Are you standing up? What's going on?

[User] Hello?

[User] Demby.


[Assistant] 9-1-1, what's your emergency?

[User] Yes, this is North Las Vegas Tower. It looks like we have an aircraft on its way down.

[Assistant] Where is the aircraft?

[User] Near Simmons and Kerry. We have a crash at Simmons and Kerry.

[Assistant] And it's an aircraft down?

[User] Aircraft down.

[Assistant] What type of aircraft?

[User] It's an experimental velocity. I believe there was only one person on board, but I can't confirm that.

[Assistant] Do you know if they got out?

[User] It does not appear so right now.

[Assistant] How close is it to the North Las Vegas airport?

[User] About one mile southeast, a mile and a half southeast of the airport.

[Assistant] Is it in the intersection?

[User] I can't see from here.

[Assistant] Okay, if I can provide any other information, I'll forward it.

[User] Control Center. We did an alert three, crash. It crashed into a house.

[Assistant] An experimental aircraft?

[User] Yes.

[User] I've seen a plane for North Las Vegas plane and it's in flames, but I'm trying to give you the cross street. I think it's off of Lake Mead and Martin Luther King.

[Assistant] Oh, my God, it hit a house?

[User] Yes, it hit a house off of Lake Mead, and we're getting there now.

[Assistant] Okay, we're getting help there now. Can you provide the exact address if possible?

[User] 2313 Cambridge.

[Assistant] Is the house on fire?

[User] Yes, the house is on fire. There are people in the house.

[Assistant] We have units responding, okay? Can I have your telephone number?

[User] Oh, my God.

[Assistant] Okay, they are on their way. How are you spelling Cambridge?

[User] C-A-M-B-R-I-D-G-E.

[Assistant] Thank you. We have units responding already.

[User] Thank you.

[User] Fire or medical? A huge explosion on Lake Mead between Tonopah and Simmons. Huge explosion just happened, and the flames are just shooting up.

[Assistant] Can you see what it is?

[User] I can't see what it is because the building's in the way, but there was just a huge explosion.

[Assistant] All right, we have units responding. Thank you.

[User] Fire or medical? Are you near Lake Mead and Simmons area?

[User] Yeah.

[Assistant] We're on the way. We already have it, okay?

[User] Okay, thank you.

[User] Fire or medical? There's a huge fire going on across the street from me. The house is on fire.

[Assistant] Can you see it?

[User] Yes, it's coming out of the front now, too. It's horrible.

[Assistant] We just had a plane crash there.

[User] Oh, maybe that's it. Oh, my God. There are some older people that live in that house.

[Assistant] We are getting reports from all over. We'll be there shortly.

[User] Fire or medical? There is a house on fire, it's huge.

[Assistant] What's the address, please?

[User] I don't know, I'm driving down the street and I can see it over a wall. It's on Cambridge Heights, off of Lake Mead and Simmons area.

[Assistant] All right, looks like we have units on the way.

[User] Yeah, and I mean, it's raging.

[Assistant] You see a house on fire?

[User] Yes, like the whole roof is on fire.

[Assistant] We have someone on the way. Thank you.

[User] Fire or medical? We have a house that just exploded, it's like six houses away from me.

[Assistant] We had an aircraft that went down.

[User] Okay, it landed in a house.

[Assistant] Do you know if anyone was in that house?

[User] I don't know, I'm assuming so.

[Assistant] What's your address?

[User] It's seven houses away from my house.

[Assistant] Okay, we have help on the way. Please keep everyone away from it.

[User] Okay, thank you.


[Assistant] 9-1-1, what's your emergency?

[User] Need some help in here.

[Assistant] 9-1-1. Do you need police, fire, or medical assistance?

[User] Yeah, I need the police and the fire department at Sundrop Bottom.

[Assistant] Okay, what's the problem?

[User] Something's gone wrong in the office.

[Assistant] Something's what?

[User] Something's wrong in the office.

[Assistant] What do you mean something's wrong?

[User] I don't know. I just walked in and there are two women lying on the floor, bleeding like crazy.

[Assistant] Two women?

[User] Yes, ma'am.

[Assistant] Do you think they've been shot or what?

[User] I don't know.

[Assistant] Okay, but they're both bleeding?

[User] Yeah, they're bleeding like crazy.

[Assistant] Okay. I'm transferring you to the ambulance service. Don't hang up on me.

[Assistant] Berry County, 911.

[User] Yeah, I need an ambulance and the police department down here at Sundrop Bottom, 305 360 Carbirus Avenue.

[Assistant] Okay, what's going on?

[User] I just walked in and found two women lying on the floor, bleeding like crazy. Please send help right away.

[Assistant] Okay, sir, just calm down. Stay on the phone with me. Are they breathing?

[User] I see a puddle of blood. I don't think one is breathing. They're not moving. One is still, but she's barely breathing, and there's a lot of blood.

[Assistant] Do you know who they are?

[User] Yes, one works here, and the other is her daughter.

[Assistant] Hold on. County, I'm still on the phone. Yes, ma'am. We've got the police and first responders on the way. Are there any other victims?

[User] Just those two.

[Assistant] Sir, did you see anything? Anybody leaving the office or any arguments?

[User] I saw a young boy running across the field carrying a box, but I don't know if it's related. I just came from the Chevrolet place.

[Assistant] Are you an employee there?

[User] Yes, ma'am.

[Assistant] What is your name, sir?

[User] Butch Ham's. Bruce Ham's is my real name.

[Assistant] Is it Bruce Ham?

[User] Yes. Please, hurry.

[Assistant] We've got everybody en route, sir. Hang on. Make sure not to touch anything.

[Assistant] Sir, are you still there?

[User] Yes.

[Assistant] Do not touch anything and stay in the office. County, do you need to talk to him?

[User] A boy running by said he heard two noises.

[Assistant] Okay, there's someone there who heard something? Where is he?

[User] He's right here.

[Assistant] What's his name? Put him on the phone.

[User] I don't know if they were gunshots. I heard two snaps.

[Assistant] Alright, what is your name, sir?

[User] I'm Don Whitfield.

[Assistant] Don what?

[User] Whitfield. W-H-I-T-F-I-E-L-D.

[Assistant] You heard two snaps? Like two pops?

[User] Yes.

[Assistant] How long ago was that, sir?

[User] Probably in the last 3 to 4 minutes.

[Assistant] Did you see anyone leaving the office?

[User] No, I didn't see anything. I was down the hall.

[Assistant] I need you to stay there and talk to the officers when they arrive. Is there anything else you could tell me that might help?

[User] No, I was listening to music and working on my computer with my back turned. I'm down the hall, four offices away from the scene.

[Assistant] Alright, we've got the police en route. Please stay there for the officers. There's an officer arriving soon.

[User] Do I need to stay on the line?

[Assistant] No, you don't need to stay on the line. County, do you need to ask them anything else?


[Assistant] 9-1-1, what's your emergency?

[User] Fire emergency!

[Assistant] What city are you in?

[User] Daypoint.

[Assistant] Is this a house?

[User] Yes, house upstairs.

[Assistant] What's going on?

[User] The bedroom is on fire. My house is burning fast!

[Assistant] Okay, we're on the way. Just calm down. Is anybody upstairs?

[User] I am, and I can't get down.

[Assistant] You can't get down?

[User] No.

[Assistant] Okay. Anybody else in the house?

[User] Yeah, but I don't know where they're at now.

[Assistant] How old are you?

[User] I'm 65.

[Assistant] The room you're in, is it on fire?

[User] No, it's the other end of the house.

[Assistant] Okay. Can you crawl and get down any way at all?

[User] I'm outside on the deck.

[Assistant] You're outside on the deck. Okay. Can you put any towels or anything under the door to keep the smoke out?

[User] I can't get the door shut. It's blown out. My hair is fried.

[Assistant] What floor are you on?

[User] I'm on the second floor.

[Assistant] Is the deck in the front of the house or back of the house?

[User] Back of the house upstairs.

[Assistant] Okay. The back of the house, you copy, Sheriff?

[Assistant] Just stay with me, okay? I want you to get as far away from that door as you can.

[User] I am, I am.

[Assistant] I'm calling the fire department right now. Use the wall for protection.

[User] What?

[Assistant] Use the wall for protection. Get down and use the wall for protection.

[User] Okay, hold on one second.

[Assistant] Hold on one second, okay?

[User] It's burning like crazy.

[Assistant] Is there anybody who has a ladder they can use to help you get down?

[User] There's somebody with a ladder right now.

[Assistant] Okay, stay away from where the fire is. Can you get down safely?

[User] Okay, I'm coming down now.

[Assistant] Okay, thank you. The fire department and the sheriffs are both en route.

[User] Are there any people downstairs?

[Assistant] Confirm if everyone else from downstairs is out.

[User] There are some people downstairs. I think it's her husband. I hope my cat is too.

[Assistant] Make sure everybody is out of the house.

[User] Okay, did she get down?

[Assistant] Ma'am, did you get down safely?

[User] Yes, I'm down. I'm going to open the side gate.

[Assistant] Stay out front. You mentioned getting burned a little bit from your hair. Just sit down and try to relax.

[User] I don't know where my cat is.

[Assistant] Don't worry about the cat. The cat will find its way out. How old are you?

[User] Okay, let them know I'm the one who was on the balcony.

[Assistant] Let them know that you were the one on the balcony and that you might be slightly burned.

[User] Are those the paramedics or sheriffs?

[Assistant] Ma'am, just confirm it's your house.

[User] Yes.

[Assistant] Okay, stay back a little further from the house. What could be burning that badly?

[User] I'm not sure.

[Assistant] Ma'am, I'm going to let you go. I'm very glad you got down safely. Bye-bye.


[Assistant] 9-1-1, what's your emergency?

[User] He's been stabbed really bad.

[Assistant] What's your address, ma'am?

[User] It's 318 McCrae Street.

[Assistant] Is he breathing, ma'am?

[User] No, there's blood everywhere.

[Assistant] The person who stabbed him, is he there?

[User] No.

[Assistant] Take a deep breath, okay? How old is he?

[User] He's 26.

[Assistant] What's your name, ma'am?

[User] Mary.

[Assistant] Ma'am, I need you to answer these questions so we can get help on the way.

[Assistant] Is he completely alert? Where is he injured?

[User] In his stomach. There's so much blood.

[Assistant] Is there more than one wound?

[User] I only see one wound.

[Assistant] Okay. I'm sending paramedics now. Stay on the line. I'll tell you exactly what to do.

[Assistant] If there's anything penetrating, do not pull it out, okay?

[User] I'm not. I know that.

[User] He hit his head against the stairs, so I don't want to move him.

[Assistant] Okay. That's right. Don't move him. Just keep him still.

[Assistant] Don't let him have anything to eat or drink. It may make him sick or cause problems for the doctors.

[Assistant] Do you know where the person is who stabbed him?

[User] No, he's gone.

[Assistant] Is there somebody else there with you besides him?

[User] Yes, my roommate.

[Assistant] Tell them to get a clean dry cloth, okay?

[User] He's gone. I don't know where he went.

[Assistant] Ma'am, I need you to get a clean dry cloth to try to stop the bleeding.

[User] Okay, I'll use my shirt.

[Assistant] Press it down firmly on the wound and don't lift it up.

[User] Can I tie it down tight?

[Assistant] Just press it down firmly. Don't tie it.

[Assistant] Did it happen inside the house?

[User] Yes, it happened inside.

[Assistant] Which one is the person that's cut? Your roommate or your fiancé?

[User] My fiancé.

[Assistant] Is he still alert?

[User] I can't tell. His eyes are rolling back.

[Assistant] Keep talking to him. Is he breathing?

[User] Yes, he's breathing.

[Assistant] Do you see his chest going up and down?

[User] Yes, I do.

[Assistant] Just confirm your address, ma'am. Is there an apartment number?

[User] No, it's a house.

[Assistant] Okay. Stay on the line and keep pressing on the wound. Help is on the way.