T his report provides resources to help congressional staff respond to constituents' frequently asked questions (FAQs) about the Patient Protection and Affordable Care Act (ACA; P.L. 111-148 , as amended). The report lists selected resources regarding consumers, employers, and other stakeholders, with a focus on federal sources. It also lists Congressional Research Service (CRS) reports that summarize the ACA's provisions. The resources are arranged by topic. This list is not a comprehensive directory of all resources on the ACA but rather is intended to address some questions that may arise frequently. Health plan enrollees may contact insurers directly to verify enrollment or to ask about coverage of particular drugs, medical services, and health care providers. Enrollees can find their health plan's customer service phone number on their insurance card, on the insurer's website, or by calling the HealthCare.gov hotline: 1-800-318-2596 (TTY: 1-855-889-4325). Consumer Assistance Program (The Center for Consumer Information and Insurance Oversight) https://www.cms.gov/CCIIO/Resources/Consumer-Assistance-Grants/ A directory of consumer assistance programs and other state agencies that can answer constituent questions on ACA and health insurance. Map of NAIC States & Jurisdictions (National Association of Insurance Commissioners) http://www.naic.org/state_web_map.htm States are the primary regulators of health insurance. Constituents with health insurance questions and problems may contact state insurance departments for assistance. The map links to each insurance department's website. Ask EBSA (U.S. Department of Labor, Employee Benefits Security Administration) https://www.dol.gov/agencies/ebsa/about-ebsa/ask-a-question/ask-ebsa Constituents with questions about job-based health coverage can speak with benefits advisors at 1-866-444-3272. Contact Us (U.S. Department of Health and Human Services, HealthCare.gov) https://www.healthcare.gov/contact-us/ HealthCare.gov is the official federal portal for ACA consumer information. It has questions and answers on health insurance under ACA, including options for obtaining coverage. The website offers a 24/7 consumer hotline:1-800-318-2596 (TTY: 1-855-889-4325). For translation assistance in other languages, constituents may also call the HealthCare.gov hotline or visit the website at https://www.healthcare.gov/language-resource . Find Local Help (U.S. Department of Health and Human Services, HealthCare.gov) https://localhelp.healthcare.gov A directory of state and local organizations trained to provide enrollment assistance and help constituents understand their health coverage options. The directory also includes insurance agents and brokers. Telephone Assistance (Internal Revenue Service) https://www.irs.gov/help/telephone-assistance The IRS is implementing many of the ACA's tax provisions, including the individual mandate, premium tax credits, and employer shared responsibility penalties. The Internal Revenue Service (IRS) has a Healthcare Hotline for ACA questions (800-919-0452) and other telephone hotlines to answer questions from individuals and employers. Congressional Marketplace Hotline (U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services) A dedicated hotline exclusively for Members of Congress and congressional staff with questions about ACA implementation and exchanges: 202-690-8004, [email address scrubbed] . CRS Report 98-446, Congressional Liaison Offices of Selected Federal Agencies The CRS report lists congressional liaison offices at federal agencies, including those that work on ACA issues, such as the Department of Health and Human Services (HHS); HHS's Centers for Medicare & Medicaid Services, which administers the ACA's private health insurance, Medicare, and Medicaid provisions; the IRS, which administers the ACA's revenue (tax) provisions; the Department of Labor, which administers ACA provisions related to employer-sponsored coverage; and the Congressional Budget Office. Congressional liaison offices answer questions from Members of Congress and congressional staff; they usually do not assist constituents directly. CRS reports on ACA and other health policy issues are at CRS.gov: Issue Area : Health Care http://www.crs.gov/iap/health-care Click "All Subissues" for reports on "Health Care Reform," "Private Health Insurance," and "Medicaid & CHIP," among other health-related topics. Each report has author contact information. CRS authors are available to answer questions from Members of Congress and congressional staff. CRS provides research and analysis exclusively to Congress. CRS authors are unable to assist constituents directly. Health Care (U.S. Department of Health and Human Services) https://www.hhs.gov/healthcare/ Consumer information on obtaining coverage from the ACA exchanges (marketplaces) and using health coverage to get health care. HealthCare.gov (U.S. Department of Health and Human Services) http://www.healthcare.gov The official federal portal for ACA consumer information. Click "Get Answers" for frequently asked questions and answers, including options for obtaining coverage. Click "Browse all topics" for sources tailored to specific populations, such as people under 30, self-employed people, unemployed people, people with disabilities, veterans, American Indians and Alaska Natives, immigrants, pregnant women, same-sex married couples, transgender people, retirees, and incarcerated people. A Spanish-language version is at http://www.CuidadoDeSalud.gov . Affordable Care Act Tax Provisions for Individuals and Families (Internal Revenue Service) https://www.irs.gov/affordable-care-act/individuals-and-families Explains ACA tax provisions for consumers, including provisions on premium tax credits, the individual mandate (sometimes called the "individual shared responsibility" provision), and other tax provisions. FAQs are at https://www.irs.gov/affordable-care-act/affordable-care-act-tax-provisions-questions-and-answers . Glossary (U.S. Department of Health and Human Services, HealthCare.gov) http://www.healthcare.gov/glossary/index.html Plain-language definitions of health care and health insurance terms. From Coverage to Care : Roadmap Step Booklets (Centers for Medicare and Medicaid Services) https://www.cms.gov/About-CMS/Agency-Information/OMH/equity-initiatives/c2c/do-not-publish-roadmap-step-booklets.html Consumer Roadmap booklets on how to read an insurance card, how to choose a provider, how to set up and prepare for a health care appointment, and more. Some resources have been translated to other languages. CRS Report R45244, Legislative Actions to Modify the Affordable Care Act in the 111th-115th Congresses Includes "A Brief Overview of the ACA." How to find health care provider information (U.S. Department of Health and Human Services, HealthCare.gov) https://www.healthcare.gov/find-provider-information/ A compilation of tools for finding and comparing providers (such as physicians), hospitals, nursing homes, home health agencies, dialysis facilities, long-term care hospitals, inpatient rehabilitation facilities, and hospice agencies. Some of the databases incorporate quality measures. Federal Health Information Centers and Clearinghouses (U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion) https://health.gov/nhic/pubs/clearinghouses/Default.aspx?sort=topic A directory of federal hotlines and information clearinghouses related to health and health care. Toll-Free Numbers for Health Information (U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion) https://health.gov/nhic/pubs/tollfreenumbers A directory of federal and nonfederal information hotlines for consumers. The following resources can help with constituent requests for the text of the ACA. Compilation of the Patient Protection and Affordable Care Act (U.S. House of Representatives, Office of the Legislative Counsel) http://legcounsel.house.gov/HOLC/Resources/comps_alpha.html The ACA compilation is listed under "P" on this website. The House Office of the Legislative Counsel compiled the text of the ACA, consolidated with amendments made by subsequent laws. The compilation is unofficial. It is updated periodically. As of this writing, the compilation is current through P.L. 115-123 , enacted February 9, 2018. P.L. 111-148 , Patient Protection and Affordable Care Act (Government Publishing Office, March 23, 2010, 124 Stat. 119) http://www.gpo.gov/fdsys/pkg/PLAW-111publ148/pdf/PLAW-111publ148.pdf Unlike the unofficial compilation above, this is the official publication of the ACA as enacted on March 23, 2010. However, this does not reflect current law, as the ACA has since been amended by several subsequent laws, including P.L. 111-152 , Health Care and Education Reconciliation Act of 2010, http://www.gpo.gov/fdsys/pkg/PLAW-111publ152/pdf/PLAW-111publ152.pdf .