How Does Filing A Car Insurance Claim Work? 
Most insurance companies provide 24 hour a day claims reporting . Many insurance companies provide apps for cell phones that will handle a claim report . The claims people will gather information . Their first question is usually , Is anyone hurt ? They will want to know if the car can be driven . They will need to know when the accident occurred , how much damage there is to your car , and the other car -LRB- if it involves another car . -RRB- They will want to know specifics about the other car and driver and the identification of potential witnesses to the accident . 