How To Find Out What My Health Insurance Covers? 
Your best resource for information about a policy that is already in force is from the insurance carrier directly . There will be a toll free number on your card . If you have a direct relationship with an agent who helped you purchase the policy , that person can be of assistance if you run into any challenges . The people at the carrier 's call center are human too and sometimes you can get bad information simply due to human error . If you think an answer is wrong , call back and get another representative . If you get stuck , call your agent ! 