The West Bengal Incentive Scheme: Capacity Utilisation
State: West Bengal
Ministry: null
Department: Tourism Department
Category: Business & Entrepreneurship
Beneficiary Type: Business Entity

“Capacity Utilisation” incentives under the “The West Bengal Incentive Scheme” implemented by the Dept. of Tourism, Government of West Bengal, aims to provide additional Floor Area Ratio (FAR) over and above the maximum permissible FAR as may be fixed by the competent authority.

Benefits:
- **Pattern of Assistance:** 50%, subject to a maximum of ₹7,50,000/-.

Eligibility:
- The Scheme shall be generally applicable to all eligible tourism projects/units and also to expansion projects of existing units set up on or after the effective date (i.e. 22nd February, 2021)  of this incentive scheme.

       Or,

  - Eligible Hotel Units who started their commercial operation on or after 7th January, 2015 to 31st December, 2020 but could not apply under previous scheme 2015 due to absence of a Bar in the Hotel.
  - The units may be in the private sector, co-operative sector, joint sector as also companies/undertakings owned or managed by the State Government.
  - The project should be covered by a detailed feasibility report/project prepared for the purpose.
  - The project should have been approved and sanctioned by a Central Financial Institution or Commercial Banks or State Financial Institutions.
  - The unit should hold an Registration Certificate, Date of Commencement Certificate and Eligibility Certificate issued by the West Bengal Tourism Development Corporation Limited on satisfaction of arrangement.

Application Process:
[Online]
Registration Process:Step 1: Visit the official Shilpasathi portal and click on ‘Apply online’ button.
Step 2: A sign up window will appear. Click on ‘Create New’ for new user.
Step 3: Select the Industry /Business /Commercial /Charitable Society/ Govt. entity and enter the concerned Registration number.
Step 4: Then the ‘User Registration’ window will appear with the relevant fields that the applicant needs to fill accurately and click on ‘Register’. In case the applicant already has an account, click on the ‘Sign In’ button and login using valid User ID, password and Captcha code.
Application Process:Step 1: Visit the official Shilpasathi portal and click on ‘Apply online’ button.
Step 2: Enter your user name, password and captcha code then click on “Log In”. Or sign in with the registered mobile number and OTP. 
Step 3: You will be directed to the user dashboard. Click on ‘ALL SERVICES’ to get the desired service. 
Step 4: A list of services will appear. Applicants need to click on the check box adjacent to the service named ‘Tourism Incentive’.
Step 5: Once done, click on ‘Create CAF’. Applicant’s CAF ID will be created. Click on ‘Apply Online’ to proceed with the application.
Step 6: You will be redirected to the common application form where he has to fill in the necessary details mentioned for proceeding further with the application.
Step 7: Once done, attach the relevant documents required for the issuance of the certificate and click on ‘Save & Continue’.
Step 8: Once uploaded, a ‘Document successfully uploaded’ header message will appear for confirmation. You will be shown the filled application with details provided for final review.
Step 9: Once reviewed, the applicant needs to click on the ‘Declaration’ checkbox on the bottom left of the application page before proceeding to the ‘Submit’ button.
Step 10: The applicant will receive notifications through SMS and email at critical stages of application processing–application submission, application approval or rejection at various stages.
Step 11: Once done, the applicant will be auto redirected to the ‘Check status’ page to view the current status of the application.
Step 12: Once all the steps are successfully completed , after Approval by the authority the applicant will receive in the online system the Registration certificate approved by the Department by clicking on the ‘Download Certificate’ button.
Note:The steps for getting the incentives are Issue of Registration Certificate, Issue of Date of Commencement Certificate and issue of Eligibility Certificate before granting incentives in each case.
After getting both the Registration and Date of Commercial Operation Certificate, the Tourism unit applies to the Managing Director, West Bengal Tourism Development Corporation for Eligibility Certificate.
After getting all the above mentioned three certificates the eligible units apply to The Managing Director, West Bengal Tourism Development Corporation for Different types of incentives (see sl. 1) through different online forms.
Helpdesk:Protiti, 23, Abanindranath Tagore Sarani (Camac Street), Kolkata - 700017, West Bengal, India.
Phone: +91 33 2255 3700 
Fax: +91 33 2255 3737 
Email: silpa.sathi@wbidc.com
For any technical query or any critical issues faced while submitting application please mail to our Quick Response Team at: qrt.silpasathiwb@gmail.com
Silpa Sathi Single Window Cell - Helpline Number (Toll free): 1800-345-5562

Documents Required:
Documents required for the Registration and Eligibility Certificate (Form I):A copy of the Memorandum and Articles of Association issued by the Registrar of Companies/ Partnership agreement.
A Statement of names and addresses of the Director/ Partners/Owners of the company.
Project Report.
Valid No objection Certificate from pollution control Board.
Valid No objection Certificate from West Bengal Fire Service.
In case of loan, Photocopy of Sanction letter from the Central Financial Institution/State Financial institution/ Bank.
Copy of the Audited Balance sheet for the last 3 years with Income Tax acknowledgement.
Estimate for Building and Plant & Machinery vetted by Govt. Registered Valluer / Chattered Valluer.
Land Deed and all other Documents supporting statements made in the Form (Mutation/ROR, Conversion Certificate, site plan,clearance from M.A. Deptt. etc.
All applicable clearance from Govt. authorities (Forest, CRZ, Police, etc.)
Sarai Registration Certificate under Bengal Sarai Regulation Act (in case Hotel started their Commercial operation)
Valid Trade License from appropriate authority.
GST Certificate and GST return.
Sanctioned Building Plan from appropriate authority (KMC/ Municipality/ Panchayat/or any other appropriate authority).
Documents required for the application of "Capacity Utilisation":Schedule of the lands.
Sketch map of the land.
Building purchased.
Details of the proposed fixed capital investment to be made.
Certificate to be issued by the Director of Tourism, Govt. of West Bengal, as per Annexure-A (format is available for download in attachment section).