texts: domain: coffee ordering  <s> Yep that's right. </s> <s> Ok. I'm placing your order now. Just a moment and I'll confirm that it went through. </s> <s> Ok that's fine.
labels: Oh, I'm sorry to be the bearer of bad news, but it turns out that they don't have the soy milk right now. I'm sorry about that. Would you be OK with a different non-dairy milk, or does that completely change your mind?