texts: context: anxious  <s> I had ordered it about 6 month's ago because it was a custom made gift, but the company called me and told me that it broke in the final step.  I was supposed to get it tomorrow and there is no way that I will get it on time.  I just don't know what to do now.
labels: Oh no, that's awful. Maybe you can find something else to give her for her birthday but tell her you have another present that will arrive a little later. 