texts: I'm due to check out tomorrow , but I'd like to extend my stay by two days . </s> <s> Could I have your name and room number ? </s> <s> Tom Black in Room 207 .
labels: Please wait a moment , Mr . Black . I'll have to check the reservation records ... I'm sorry , but we are expecting several tour groups to arrive today . They have booked all the rooms on the 10th floor .