texts: I am afraid I have some bad news for you . It's about our order contract O5TSWAL . </s> <s> What's the problem ? </s> <s> The goods arrived half a month later than scheduled . What's more , five cases were found broken and unit inside seriously damaged .
labels: Really ? That's something unexpected . You see , all our exports were strictly inspected before shipment . The goods were in perfect condition when they left .