texts: Yes . Have a look . </s> <s> I see . I had no idea our advertising was so misleading . It is here , but it ’ s in the fine print on the last page . </s> <s> Perhaps you could arrange to provide me with a new bill that reflects the advertised rate .
labels: Normally I couldn ’ t do that . But under the circumstances , I ’ ll see what I can arrange.Customer satisfaction is our primary aim .