texts: Yes . The air-conditioner in this room doesn't work . </s> <s> May I have your room number , sir ? </s> <s> Wang Wei . Room 1212 . </s> <s> OK . Mr . Wang , may I send a room attendant to check it for you first ? </s> <s> All right .
labels: ( 15 minutes later ) Mr . Wang , we are deeply sorry for the inconvenience . The maintenance might last for a long time , may I offer you another room ?