texts: Good afternoon . What can I help you with today ? </s> <s> I have a Time Deposit here and I'd like to get the money now . </s> <s> The maturity date isn't for another 10 weeks . Are you aware of that ?
labels: Yes , I know , but I need the money urgently for a family emergency , you see . I know I should apply in writing if I wish to withdraw , but I'm afraid there just isn't time .