I honestly didn't want to be it negative, but here's the thing:

the story is what it is.

I would loved for it to be more positive, but the state I interviewed them in, everything seemed gloomy. There's even a line from the father, which I cut, where he says it like:
"For Houshi, there has never been a worse time than this". this includes the many natural disasters they faced, when the entire ryokan went up in flames or when half the family went to war and they became some sort of hospital for the army's soldiers instead of a hotel.

This particular moment I captured now is indeed quite negative, hence the story feels like that. But it is the Houshi of that moment. If I would make it more positive with the material I got, I would feel that I betray them or fake the story. And going from the interviews, there are rarely any positive statements. I even ended my last interview with the daughter saying:
"everything you told me was so negative... I want the film to end on a positive note. Can you tell me something positive?" She contemplated for a while and then said two funny things. How she practices the Shamisen with her mother and feels like she is much better than her but would never say that. And also how she likes western style hotels much more than japanese style ryokan. But for several reasons, I couldn't use those lines.

1) the father's not macho, it's actually quite complex. as I said before, the family, and him in particular, have a very different understanding of what "family" is. There's no difference between family and business to him. Both are the same thing. It's easy for us to judge that, but it's how he was raised and his father before him. It's the way they walk. It's a cultural difference.

It took me a while to understand that and to accept his way. I tried to show and explain his situation in the film, why he's doing what he's doing, so others might understand. His only purpose in life is to keep the ryokan. Or else he alone would fuck up the entire history of the family. It's a big weight to carry, most of us can't even begin to comprehend.

that being said, he really was unbelievable sad when his son died. He is also a father, and not a monster. He's more a dutiful samurai.

2) yes and she never expected it. the wife is really obedient, she accepted her fate a long time ago and never asked for more. we might not like it, but that's how she is.

3) not entirely unhappy. the interview with her was her first chance to vent and to talk about some issues that she couldn't talk about with her parents or her friends in a long time. she is indeed quite lonely, so it was very emotional. She cried several times during the interview but I didn't want to embarass her like that by actually showing it. However, there are things she enjoys and finds happiness in. She travels to Tokyo once a month to visit friends, she also loves her small dog. There's also a second daughter, who's married with kids, and she enjoys spending time with them. And despite all, she loves and admires her parents dearly. Or else she wouldn't have come back. And as I said above, the interview was made in April and she is doing much better now.

a big theme of the film is the flow of time and the changes they bring. Houshi is always in motion. This film shows also just a moment in their long history, and it happens to be a very decisive one. When I traveled there, I didn't know about the whole situation. The film as it is, was the story unfolding to me.

Let me end with a quote from Zengoro:

"It’s not about choosing family or this ryokan.
The most important thing is, to keep this 1300 years old family business.
You would say we are in the bottom of the situation but some ancestors also thought their ages were in the bottom.
So people don’t notice when things are going well, then there is already some sign of going downhill.
And when you noticed that it’s going worse, things are already working towards a good way again."