Head of Web Engineering - PagerDuty
Head of Web Engineering - PagerDuty!

To Apply please send your resume to jobs@pagerduty.com

PagerDuty isn't your typical Bay Area startup. We actually have paying customers: thousands of them in fact. These range from established public companies (Microsoft, Nike, HP, Sony) to startups (Dropbox, Square, Yelp, AirBnB) and everything in between. Your job will be to ramp up our content production across print, web and social media to inform existing customers, educate new ones, and demonstrate our thought leadership in the IT operations space. We need someone willing to roll up their sleeves and create amazing content without being afraid to test, experiment and optimize.

At PagerDuty, we’re building an alerting and incident tracking system to help IT operations groups detect and respond to issues. Startups, Fortune 500 companies, and everything in between rely on us to alert them quickly when they have operational troubles. We’ve got interesting technical problems in spades, but we’re still very much a startup. We’re looking for an engineer to help us add the features our customers are clamoring for, while helping us maintain our unsurpassed uptime record as we continue to acquire new customers and scale out our systems.

Responsibilities

Scale out our alerting platform to support our rapidly growing customer base.
Design resilient services and systems that can withstand multiple failures without a sweat.
Work with the rest of the team to design new features to address customer requirements.
Build things quickly while maintaining the high level of reliability our users have come to rely on.

Requirements

You’ve worked on distributed and highly available systems. You’ve had experience with different system architectures, and have opinions about what works and what doesn’t. Concepts like consistency, availability, real-time dispatching, and distributed queueing aren’t merely buzzwords for you.

You’ve worked on enough mission critical software to know that reliability comes from a fault-tolerant design checked by an extensive test plan. When stuff goes wrong, you know that getting the system back up is only the first step. Fixing the gaps in the design and test plan is where the real work gets done.

You know your way around a RDBMS — you can design schemas, write queries, and debug index problems. You’re also familiar with some NoSQL technologies and understand their use cases.

You have a broad background in Computer Science fundamentals. You know that while there might be more than one right way to do something, there’s usually an awful lot of wrong ways.

Our Environment

We don’t hire based on experience with a handful of tools. Instead, we want smart, capable, and experienced people who can learn our tools quickly (and suggest new ones!) as needed. Experience with our stack is just a bonus.

Here’s what we use:

Scala
Finagle
Ruby / Rails
MySQL
Cassandra
Zookeeper
Percona Xtradb Cluster
Linux (Ubuntu)
Amazon AWS (EC2, EBS, S3)
HAProxy, NGinx
Postfix

Benefits

Competitive salaries and company equity
Generous paid vacation (3 weeks your first year, 4 weeks afterwards), unlimited sick days, regular holidays
Comprehensive medical, dental, and vision plan options for you and your spouse/family
Pre-tax commuter benefits, and flex spending accounts
Daily catered lunches and free snacks, drinks, and beer
A brand new set of shiny Apple products (laptop of your choice with 27" monitor)
Weekly game nights, monthly hack days and impromptu ping-pong battles
Convenient office location, close to major public transit

About PagerDuty

PagerDuty is "9-1-1 dispatch" for IT, helping operations engineers and devops resolve problems with their IT systems as quickly as possible. We’re backed by some of the Valley’s best investors, including Y Combinator and Andreessen Horowitz. We're based in San Francisco, California with a presence in Toronto, Canada. We're obsessive about reliability and ensuring that when your systems are down, the right people get notified every time. PagerDuty is used by thousands of customers globally, from Fortune 500 companies to startups, including HP, Intel and GitHub. We've got ambitious plans to grow and are seeking passionate people to join our crusade against downtime. We provide a competitive salary, comprehensive benefits and opportunities for career growth. For a list of all current openings, check out our careers page at http://www.pagerduty.com/jobs/
To apply for this role please send your resume to jobs@pagerduty.com. Thank you!