A complex "number" (don't think of it as of a number! think of it like you would think of a vector, group, ring or any other abstract structure) is just an ordered pair of real numbers that behaves in a certain predefined way when being added to another complex number or multiplied by it. For an introduction, to avoid unnecessary confusion, it is best to write such "numbers" as ordered pairs using the notation: (a,b). The definitions for the operations are the following:

(a,b)+(c,d) = (a+c,b+d)
(a,b)-(c,d) = (a-c,b-d)
(a,b)*(c,d) = (ac-bd,bc+ad)

It is useful to have separate names for each part of a complex number, so the a in (a,b) is called the real part, and the b the imaginary part, but for now think about those names as completely devoid of any meaning. Now, observe that under the above definition:

(a,0)+(c,0) = (a+c,0)
(a,0)-(c,0) = (a-c,0)
(a,0)*(c,0) = (ac,0)

But those are, if you consider only the real parts of the complex numbers, ordinary operations on the real numbers! An example consequence of this is that we can take some equation concerning real numbers like:

2*x + 5 = 21

and write it down in terms of complex "numbers":

(2,0)*x + (5,0) = (21,0)

Since as we have seen pairs of the form (a,0) behave just like real numbers, we have not changed the meaning of the equation, hence we are free to solve it using the rules of complex algebra and if we happen to arrive at another number of the form (a,0), we can take out the real part of it, plug it into the original equation in terms of real numbers and it is certain to be a valid solution.

This is one of the two properties that makes the use of complex "numbers" fruitful. At the other one we arrive if we now look at "numbers" that are NOT of the form (a,0), for example at a curious property of (0,1):

(0,1)*(0,1) = (-1,0)

So, in the domain of complex "numbers", the "number" that corresponds to the real number -1, happens to have the equivalent of what we for real numbers call the "square root". We just talk about the "square root", but it is a different operation when we are talking about complex numbers.

Those two properties combined allowed mathematicians to tackle some problems that previously did not have a solution. One example is the problem of finding a solution to cubic equations. The math here gets more complicated, but basically it turns out that by writing cubic equations in real numbers in complex numbers instead, you can find general formulas in terms of complex numbers for finding all the possible solutions, and as we have discussed if applying such a formula in the end yields a number of the form (a,0), it is guaranteed to be a valid solution for the original real equation. Google for "cubic equations cardano" to see the details.

Now, this going back and forth between complex and real numbers is so useful, that for the purpose of brevity mathematicians sacrificed intelligibility and introduced sort of a shorthand notation of the form: a + bi, so instead of writing (0,1) as we did above, we just write i, instead of (5,0) we just write 5, and instead of (1,2) we write 1 + 2i. This is purely a trick, there is nothing magical about the "i", it is just a "dummy" variable that allows convenient carrying out of the operations with pairs described above in the manner reassembling ordinary high-school algebra we all know and love.

All this is maybe a bit elementary, but I think this is the part most people fail to understand and because of this start treating complex numbers as something mysterious. There is in fact nothing mysterious about them, you have to boil every application you see of them to the above and then you will get a clear understanding of what is happening and why they are useful. Points on the plane happen to be a model for complex numbers with rotation corresponding to multiplication and so forth, this is of course very interesting, but I feel an introduction to the topic should start with what I have just tried to explain.