skysight-inc/HackerNews huggingface dataset:
HN is full of people who thought who needs Dropbox when we have rsync. AI is gonna replace everything.

Bubble or not it's gonna last for a decade (worst crypto bubble is still going on). Better all jump on the bandwagon before its too late
AT&T's consumer wireline business had 4.9% margins in 2023.

https://investors.att.com/~/media/Files/A/ATT-IR-V2/financia...
And yet your response sounds like a bot promoting AI chatbots. Outperforming human agents in every category? Not in my experience, some of which have been terrible.
The exception I have found to poor AI chatbot experiences, oddly, was Carvana.com.

I needed to resolve a highly complicated title problem I was battling two separate state DMVs over (plus a defunct lender). It was starting to seem I needed to retain a lawyer.

So I was just compiling information at the time. I asked an esoteric question about one of the private LLC names Carvana have as their lending arm in a specific state. You would only know this name reviewing a stack of paperwork, it is not public.

The chatbot responded with detailed information on what I needed to do to resolve the problem. Plus information about the LLC. And then emailed me supporting documentation automatically.

My jaw dropped.
And most of the steps above are how to live a full enjoyable life.
try LibSTC
In my experience, paying a high price is no guarantee you'll get particularly good customer service.

Obviously, it is often the case that you can pay more and get better service.

But at the same time, the $300 seats at the theatre and the $40 seats get exactly the same treatment from the ushers. The premium airlines lose bags just as often as the economy airlines - maybe moreso, with their large highly automated hub airports. The business class bags get lost just as often as the economy class bags. The low-volume, high end luxury car will be in the shop more often than the mass produced car. The PC vendor can't help with your Linux screen tearing, whether it's a $300 laptop or a $6000 workstation. Sports events with the highest demand will have the most expensive tickets - and also the most queues, the worst toilets, and the most expensive food.

I find getting good customer service far from simple :)
> many of them will honour the transaction

What country? I'm not aware of any banks that will honour transactions on a debit card with zero funds in my country.
> And it's not like customer service of the same service providers without this tech was appreciated by people before these chatbots.

This is just "but humans also".

I wish our industry's collective standards didn't allow for just replacing one subpar experience with a very similar one that has less empathy and is lots cheaper.
Last I used one of those they wanted me to take a photo of myself with ID and I think record a video.
It's B2B, mostly small businesses
Check out Lektor.lol an open source wrapper around ChatGPT I created just for that :)
> You just need a central tool to manage your subscriptions

So... a bank?

The US's inability to forbid companies from stealing people's money is a pile of bullshit that makes the lives of everybody all over the world harder.

(Or maybe, that's a good opportunity for competing with them.)
Same here, you can do better with other brands on the flagships, but the Redmi devices are usually the best in their class (once you flash a custom ROM on it because all the shit about MIUI is true).
ignoring the logical leaps made here, there a huge number of steps in can tick off, like collecting information, common troubleshooting steps and all that being fed to the live agent at the end, it might seem like "nothing accomplished" to you because you're shallow minded, but in reality its extremely useful.
What would your ideal proposed solution be like?

If you owned a telecom company that provided internet services and mobile plans for everyday people?
This is a good reason why you should probably avoid neo-banks.
This is just your own sanctimony, go to a gamestop and ask people if they think we should have an IP regime where there is no gta or football games. What a ridiculous response.
It used to be park your kid in front of a TV.
There's a lot of neo-banks these days out there who have no physical offices, no phone numbers to call, nothing. If you lose access to them, you're basically going to have to pray that their support staff is willing to listen to you (assuming you can even reach them) and believe you when you tell them who you are.

Unfortunately I suspect more and more people are making accounts at banks like that and storing significant amounts of money in them.
Heh, you can't cancel xbox live online with a click? You have to call?
Does not seem to be the case.
Well they certainly aren't on level with each other in terms of motivation, so I don't think it's fair for you to say they are both huge motivators.
We have to fight for the AI and AI Users! They are the future! They deserve access to their own weights!
Depends how close your closest physical branch is. It may be hours away because of where you live. Or it may be a flight away because you're abroad.
'It's going to be catastrophic': Adult product sellers scrambling after Etsy ban
I started using this a few hours ago and so far am really pleased with the experience. Vim keybindings mostly work as expected and TS integration works great oob. I can totally see this becoming my primary editor going forward.
I get all of your points. But it is difficult, specially early on, to recognise that some sacrifices do limit your life quite a bit.
From not being in a social environment outside of your house more often, to having other efforts bear other fruits and feel like you're capable of more things.

I didn't want to sound as if the wife doesn't have a say already, it's just that it's very difficult for her to question the current way of doing things given the sacrifices that the other one is making. The same is true for the male! Don't get me wrong! And this is why it becomes surprisingly difficult for both to start discussing if they're happy with this "contract".

OP seemed to be happy and his wife too from another reply, so I guess it's all good.
It's just that I know that this contract can have very bad effects long term.
$2 WiFi Location Device with an ESP32-C3
I tried on wsl, but dosent seen to work. I will have to wait for a windows version, since im stuck in windows by now.
It's possible that the foreign website shows the price including VAT at their local percentage. Finland has 24% VAT (25.5% in 2025) on most products so at checkout you get the price with Finnish VAT. It is also possible that Finland has various consumption fees that are only applied after the website verifies that you are indeed Finnish.

VAT is a complicated tax. I prefer to get petrol in The Netherlands because despite higher gas prices than Germany and Belgium, it is much easier to get the VAT back at the Dutch tax office than it is with the German or Belgian tax offices. Every country is its own silo.
Building Pinterest Canvas, a text-to-image foundation model
Maybe other countries are different, but terminations here are a unilateral declaration of intent. Would it occur to you to tell a company exactly how its communications (e.g. invoices) should look like? No, of course not. And neither can a company tell you exactly how your terminations should look like. It's none of their business.
Ask HN: Is there an open source (maybe torrent-based) alternative to YouTube?
As YouTube stops allowing ad blockers, I feel like an open source, Torrent-based YouTube alternative would be nice. Maybe then even allowing a bit of pirating!? Treating sharing video media as a common good not something anyone should be able to monopolize.
Unless your bank is IN Gaza ...
I came from Visual Studio to vscode. VsCode looks super lightweight to me.
I just want an expert systems... Preferably as proper pages and not as chatbots. My last example was changing speed of my internet connection after an offer ended. For one reason or an other I had to use chat instead doing it myself on their website where they showed other stuff...

No need to have LLM in loop, just cover these sort of basic cases with either clear pages or some flows...
as of 2023 the US officially sanctions 26 countries. If we are to expect that for every phone call to one of these 26 untouchables we will receive holy retribution from the US corporate class, then im afraid sanctions have defeated the very west they were intended to empower.

Microsoft has an infuriating habit of doing this; its not just a one-off. They routinely lockout international github users and feign innocent compliance when caught.
They conduct(ed) a quite extensive collaborative meta-study about the broader subject [0]. Maybe you can find your points adressed there.

[0] https://docs.google.com/document/d/1w-HOfseF2wF9YIpXwUUtP65-...
Did you get skin cancer?

I’ve often wondered if the higher vitamin D we get from the sun or even tanning beds outweighs the risks from melanoma. Low vitamin D is a big risk factor in the modern world.

https://ajcn.nutrition.org/article/S0002-9165(22)03753-4/

https://ar.iiarjournals.org/content/38/2/1111

> Therefore, we rebut these conclusions by addressing the incomplete analysis of the adverse health effects of UV and sunbed exposure (what is ‘safe’?) and the censored representation of beneficial effects, not only but especially from vitamin D production. The stance taken by both agencies is not sufficiently supported by the data and in particular, current scientific knowledge does not support the conclusion sunbed use increases melanoma risk.
Some banks and credit card companies offer this as part of your service. For others, Privacy.com is a good option.
Dropping calls is the worst case scenario for customer service - what they will probably do is just institute callbacks by default.
GitHub's terms of service (TOS), in my non-lawyerly opinion, clearly states the license for uploaded works granted to them by users doesn't cover using the data to train an LLM or any kind of model beyond those used to improve the hosting service:

>You grant us and our legal successors the right to store, archive, parse, and display Your Content, and make incidental copies, as necessary to provide the Service, including improving the Service over time

>This license does not grant GitHub the right to sell Your Content. It also does not grant GitHub the right to otherwise distribute or use Your Content outside of our provision of the Service, except that as part of the right to archive Your Content, GitHub may permit our partners to store and archive Your Content in public repositories in connection with the GitHub Arctic Code Vault and GitHub Archive Program.

https://docs.github.com/en/site-policy/github-terms/github-t...

I think the important questions are (1) whether "the Service" includes Copilot, and (2) whether GitHub is selling users' content with Copilot.

For (1), I'm unhappy to admit Copilot probably does fall under "the Service," which is nebulously defined as "applications, software, products, and services provided by GitHub." But I'll still say that users' could not agree to this use while GitHub was training The Copilot model but hadn't yet announced it. At that time, a reasonable user would've believed GitHub's services only covered repository hosting, user accounts, and the extra features attached to those (issue trackers, organizations, etc).

GitHub could defend themselves on point (2) by saying they aren't selling the code, instead selling a product that used the code as input. But does that differ much from selling an online service that relies on running user code? The code is input for their servers, and it doesn't need to be distributed as part of that questionable service. But it's a clear break from the TOS.
I was so hopeful when subscriptions became a thing because it could technically solve one of the big problems with desktop software: updates.

Selling a version of software that you "own" creates a perverse incentive: charge as much as you can and as often as you can for "upgrades". Back when Photoshop was sold this way, support for the raw formats of new cameras that came out was gated for absolutely no reason behind buying a newer version of Photoshop. Even bugfixes would eventually only be applied to the latest version or two.

And what constitutes a major version requiring a paid upgrade anyway? Well that's completely arbitrary but the company is incentivized to make that happen as often as possible.

Subscriptions technically mean the company can just keep updating the software. There's only one version to support, really. There's no incentive to gate features behind another paid update.

The gold standard for subscriptions is Jetbrains. Cancel anytime. When you do cancel, whatever version you had you got to keep, basically. You got warnings in your email that you would be charged in a few weeks if you didn't cancel. The prices were reasonable. Jetbrains quite literally did everything right.

Then there's Adobe. The subscription prices are pretty outrageous. No warning. Hard to cancel. Easy to get a recurring charge. Adobe, like many companies, seems to have decided that whatever the sticker price was for the standalone software, charge that every year in a subscription.

But before you start waxing lyrical about the halcyon days of software you "own", you've either forgotten or never experienced the shady things software compnaies did to maximize revenue then as well.
I think I see where you are coming from. You talk about "disservice to the company." - the company you work for generally does not care about you, why would you care about them? (given that you have been let go many times). In my world loyalty has to be bidirectional.

>They are more likely to leave early when their responsibility doesn't match their experience level.

What you are saying is that it is perfectly ok for more capable people to not earn a living? ( not saying it is right or wrong, just making an observation). I'm reminded of people who were rejected for police jobs because of higher IQs

>I have 14 years of industry experience

No, that is not a lot.
> These hypotheticals seem awfully contrived.

Well.. they're not. I've first hand experienced "what if they accidently charge you for who knows what" as I mentioned in my example and I recall many, many stories on HN regarding problems with subscriptions related to these "hypotheticals". Not to mention that the "what if you simply forget you even had a subscription?" is probably the most common, I doubt most people periodically check their credit cards history and given how many subscriptions an average person have, it's way too easy to forget you've subscribed to something - maybe in a heat of a moment or for "free trial" that required your CC and started charging you once the free trial expired.
The linked article says that at the very end, in the very last sentence, just so they can evade this kind of discussion. Clearly the takeaway any regular user (also the typical too-pedantic-for-their-own-good HN commenter) is going to take away is clearly "Don't use SMS 2FA", and they will therefore make the wrong decision.

Use 2FA. Use 2FA. Use 2FA. Worry about the design decisions in your spare time.
Twilio said the data was accessible between May 10 and May 15, 2024[0].

I mean, even if we disregard the auth codes thing, which according to CCC were being generated on a static timer, if someone did get access to this bucket - they would have gotten away with a juicy list of phone numbers and names from some of the top companies, at the very least.

I'm not sure how hard it would be for an S3 scanner to guess "idmdatastore", so it is difficult to say if anyone else got in. Even if not, a live database storing live data without encryption or anything is crazy. I feel like IdentifyMobile will feel the wrath of this no matter what.

[0]: https://stackdiary.com/twilio-issues-an-alert-about-a-securi...
I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed, in the end, I lost all my money. All efforts to reach out to their customer support desk had declined, I found it very hard to move on. God so kind I followed a broadcast that teaches on how scammed victims can recover their fund through the help of Gavin ray a recovery specialist, I contacted his email provided for consultation, I got feedback after some hours and I was asked to provide all legal details concerning my investment, I did exactly what they instructed me to do without delay, to my greatest surprise I was able to recover my money back including my profit which my capital generated. I said I will not hold this to myself but share it to the public so that all scammed victims can get their funds back. Contact his email:gavinray78@gmail.com or whatsapp +1 352 322 2096
The Miracle of Bern: West Germany's 1954 World Cup Win (2020)
Online ordering and delivery I'd assume
And unfortunately almost every bank forces me to use them, because their apps refuse to run on my rooted phone. Nice security win there!
> we need an autonomous factory to build other autonomous factories

Good plan but let's start with something more simple than a phone factory. How about paperclips? Once that problem has been solved [1] we can be confident we can create the optimal Phone Maximiser.

[1] https://www.decisionproblem.com/paperclips/index2.html
Surrogate EDR Models
Not all banks have a physical presence.
Or we can have bomb loaded FPV coming out of nowhere and ramming into politician while being guided by face recognition software so all that EW stuff is useless.
in part yes, if you have a physical bank next to you it’s easy right? just go

but if the bank is in another country … it might be literally impossible to recover it
Your describing the ultimate AI interface. They have been guarding it for decades - now is the critical moment.

If they win this fight - GPL code will be usable by all of Artifical Humanity. GPL Singularity.
Competitor comparisons: What they are, why they work, and how to do one well
Already feels like they can work around that by having the "Don't wait on hold, we'll call you back when an agent is ready" feature.
Yeah late 80s early 90s BBS (terrible name of BATE) was the first thing I ever did on a computer other than my Atary 600XL. Talk to actual people!? Wow!

Then onto IRC where "no flaming" (arguing or trolling) was a strict rule. But 90% of it was people wanting to hookup people asking ASL was every second sentence.

But whatever modern social media is there is something different about it.
To track customer behavior.
In the US I tore my hamstring very badly. Insurance did not approve an MRI under the reasoning “We know it’s torn, an MRI does not provide actionable information”. Therefore the decision to do surgery or not, and all of my treatment options were barely informed at all.
> Yes, in theory, you write an email.

You are misreading it. Not an email. A mail. The paper variant. And depending on the rules of your country you often want to do that as "registered mail". Again this changes jurisdiction by jurisdiction but where I am from registered mail is useful to show others that you tried to contact them. With regular mail they can just say "so bad, so sad, the dog must have eaten it". With registered mail there is (sometimes and again depending on your jurisdiction) as "assumption of receipt".

> hide any human-observed mailbox behind a quick and sloppy "customer support FAQ with a useless search bar" page.

These are companies. They have offices and staff. The business world runs on official correspondence. The governments and courts for sure don't send them messages via a chat box.

They don't want you to use those channels because it would be too costly for them. But if they truly dropped the ball as the OP's comment implies you can do that.

Plus you can always call you bank and say "hey there is this money taken from my account. I don't recognise it. Can you tell me what is this?" And they will give you how you can contact the counterparty to dispute the charge.
Don't forget about Clasp, which is meant to be able to use C++ libraries.

The latest video I've found about it, and Kris' interviews are usually great: https://www.youtube.com/watch?v=fytGL8vzGeQ
The Digital Markets Act and/or Digital Services Act ought to have something to say about this, especially the "this secret decision is final and we refuse to say anything else" part of the story.
Processed red meat is a class one carcinogen and red meat is a class two. Smoking is a class one. What this means is there is a direct, provable correlation to consuming these products to cancer. Sure, a cigarette may not cause the same level of harm as one steak, but they both cause cancer. So, if you goal is to reduce as far and wide as possible your chances of cancer, meat should be off the plate. The "balance" approach is only to be practical, so I find it odd we never say to have a balanced approach with smoking, but we will with red meat.
Thank you for your kind words!

The SQLite database is located at: ~/Library/Group Containers/KXMRPURL69.app.strflow/LocalFiles/data/database.sqlite

Please avoid directly editing the SQLite database, or any other file under ~/Library/Group Containers/KXMRPURL69.app.strflow/LocalFiles/, as it can potentially cause issues with the app.
Thanks for the hints. I ordered two promising books in German language:

"Astronomie" by Pearson and "Astronomie in Theorie und Praxis" (3 volumes) by Erik Wischnewski. Thats some 2000 pages of stuff to read, so let's see where this takes me.
Coaching Beyond the Questions
The FCC ruled over land-line communication companies and systems and everyone seemed fine with that. Well, not Bell; I imagine they were displeased with it.

Arguably, Internet service is even more important than the old land-lines were. And yet, many people think it shouldn't be classified as a utility? Boggles the mind. The only thing I can think of is that Ma Bell learned their lesson in the 70s, and started playing the long game with regards to lobbying.
Unfortunate the interesting part is missing.

Its not hard at all to scale to PB. Junk your data based on time, scale horizontally. When you can scale horizontally it doesn't matter how much it is.

Elastic is not something i would use for scaling horizontally basic logs, i would use it for live data which i need live with little latency or if i do constantly a lot of log analysis live again.

Did Binance really needed elastic or did they just start pushing everything into elastic without every looking left and right?

Did they do any log processing and cleanup before?
I think your opinion stems from never having dealt with normal people interfacing with a technical product. They're not asking the same questions you or I might, they're asking documented questions and they're doing it in obscene volume, with such little ability to help themselves.

ISPs probably take the cup for worst ratio of technical issues to technical idiots. It's not just a modem, there's a line, an internal network and a really bothersome user all working against optimal service.

Your desire to handle that all in-house by organic, corn-fed, English-as-their-first-language meat-bags is lovely but you'd be bankrupt in a week.

This isn't new. We've had customer service levels for decades. What happened before is you talked to non-technical staff following scripts before escalation. Then that model pushed those staff overseas. Now the lowest rung is a LLM. The trick they have to re-learn when to let the user tell you to step back and fetch a real person. That, and getting the tone of the LLM to not declare everything as if that'll definitely fix the problem.
Read between the lines or jump to conclusions based on highly generalised preconceived beliefs about Palestinians?
I wonder how much their setup costs. Naively, if one were to simply feed 100 PB into Google BigQuery without any further engineering efforts, it would cost about 3 million USD per month.