Thanks for bringing up the plumber, because it's something we think of as 'transactional' but in reality it is not.

Plumbing is artisinal, Carpentry, even more so. There are no two situations the same, and it'd be easy to a builder, carpenter, plumber, electrician to 'cheat' (aka the minimum) and do less than a great job - and - get away with it.

In fact, I have family members who are Carpenters, and this is probably where I get this from because it's more tangible.

'Crap work' is either a function of 'lack of skill' (quite common), but otherwise just poor professionalism and it's bad.

If you want to see the true character of an electrician, look behind the drywall to see the quality of the work.

By the way - there are some carpenters/plubmers/builders who take it way to far on the quality side and build something that could withstand a nuclear war which is not necessary - but this is something else.

The community only works if people are doing 'good work' - not 'the minimum'.

And by the way, sometimes these things are enforced with regulations, but even just conventions, ethos, professional standards.

You can see this if you visit a 'not rich nation', like Mexico. Go to that country and look at the construction - you will see not 'a cut corner' - but a 'million little things' that contribute to the building being shit. Or go look at those 'China Housing' videos on YouTube.

You can see here that there is a 'broader picture' - one that transcends even the mores of a singular project or company.

Let's use the notion of a sports team:

You, as 'guard' are not in a 'transactional relationship' with the 'centre' of the team - it's a 'team effort', which is what is meant by 'trust' and 'got your back', expectations of 'goodwill'. In the military, you're 100% sure that the Medic will do everything possible to save your life, without that trust it would fall apart.

Corporate organizations are obviously not the same, but very similar. People are there to work as a team to do something, 'profit' to shareholders are just one of the factors involved, the other forces are value to supplies, customers and other team members.

As a side note consider that most of the value created by corporations does not even go to shareholders - it goes to customers, suppliers and staff. (If a drug company stopped making a drug, the 'harm' would be felt far more buy customers than investors, similarly for most company formations, private or ngo)

Finally, the 2%. Yes, 'comp' is a part of the equation, obviously, if someone is not getting paid what they want or expect, that's not good - of course a company cannot pay $5/hour for something that would normally cost $50/hr - but - those are the terms of work, not the terms of 'how well we work' (for the most part). A raise of 2% is just 'comp'. That's not 'evil' or even 'bad' - it's just how the comp structure works.

And for reference your notion that '2% is not enough' in some objective way, is not true at all. It's definitely less than inflation, but the sad reality is it's entirely possible the workforce is overpaid right now. Much like the French Pres. having to raise retirement from 62 to 64 and people putting up a fuss, unwilling to accept that reality, the 'inflation' reality is 1) we print money during COVID to keep the patient alive and 2) there are still supply chain problems 3) 'de-globalization' is happening and 4) we're heading into higher interest rates and 5) for many years there was very low inflation, but wages rose a lot. That means we're going to contract a bit relative to where we were, and it's going to happen throughout the system. To be clear, that's only a factor driving 'only 2%' there are obviously others, and to add a final bit of nuance, the FED actually does target 2% inflation - that is their goal on average, which is probably where the 2% standard wage increase comes from.

So again 'my pay' is just part of comp, one part of the much bigger picture. Inn the end, if it's not working out well, then you can move on - that's to be expected and that's what keeps prices working well, churn is normal and healthy - but none of that means you 'do the minimum' where you are, or where you go in the future.