For me git is really difficult, and the CLI makes it even more so. That's just my personal experience. That's just me. I have a really terrible short term memory, so when using a CLI I tend to scroll up and down a lot since I forget after a few seconds what was the error I was just shown and what state I'm in. This creates a lot of friction. When using a GUI I see the new state immediately, in a single glance.

My theory is that people who like the CLI have a good (or just working...) short term memory.

I have a sample of 1 to prove my case: my SO, who has excellent memory (short and long term) and handles the git CLI just fine, and really thinks all git guis are like bicycle training wheels for kids.

I on the other hand use tortoise git almost exclusively (and get mocked by her that I'm still riding on training wheels...).

I actually use only Tortoise Git's git log view, all the important actions are available from there, instead of accessing them from their somewhat haphazard right-click menu. In this way it is very much like Git Kraken or SourceTree but more powerful, since it exposes (IMO) the most useful subset of git commands AND also shows in a single glance all the necessary information about the repo.
I find it very easy to explain git branching / merging / rebasing / push/pull to new people using the tortoise git log view. Basically I'm using the same explanation as the one written by somewhereoutth below [0] but without referring to brambles... I also always stress using git reset --hard to get out of really confusing and bad situations, assuming you had committed first.

Three random complaints about git:

- The fact that it doesn't track renames at all, and instead just makes an educated guess based on comparing the file content. I'm not sure how this could be fixed, though, since git doesn't have a daemon running in the background keeping track of changes. This can lead to the dreaded "modify/delete" or "delete/delete" conflicts. Granted, this would happen less if people would merge/rebase their work branch often instead of accruing commits over time and not occasionally merging from trunk. But it does happen, and it's really unpleasant, it often means that git got confused and it takes a lot of digging and comparisons through history to find out why. Having a gui helps me a lot here but it still a heck of a detective work.

- The fact that there are many workflows and ways to do things and doesn't have a recommended way to do stuff. This can lead to arguments and conflicts, especially between people who have "opinions" (I'm definitely including myself in that group of people!).

This can happen especially with people who switch teams and where the new team works in a different workflow than what they are used to. Actually I've been part of just such an argument this week, it was unnecessary and unpleasant. Especially considering that at the end we both understood each other and agreed that my team's workflow is really not that different than her last team's workflow (for which she was responsible), and our team works under different set of circumstances and with different clients.

- Not specifically about git: Personally I never found it necessary to have a clean history, and I'm confused as to why people think this is important. I certainly don't require this from people in my team.

I review pull requests regularly, and my way of doing that is to run a diff between the start of the feature/bug fix branch and its tip, to see the set of changes introduced by this pull request. I usually don't care about all the "dirty" commits in the middle, although I will look through them if I don't understand something to see how something has developed.

But I never review pull requests solely through the pull request GUI (in github or azure). I fetch their branch locally and do what I just described through tortoise git. It usually takes me only about 30 seconds to generate the diff which lets me see the files changed. Reviewing the pull request itself usually takes far longer compared to this, especially with people who are worked with areas in the code they are unfamiliar with. I write all my notes offline in my favorite editor, and then copy them into the pull request web GUI. I also try to compile and run their local branch on my machine and run the relevant unit tests added by the author to verify they run.

I find the pull request GUI in repo hosting sites to be very ugly and cluttered, and it only shows the latest changes.

So my theory is that people who insist on having a clean history only know how to do review pull request through the web gui, which does show the diffs in the last commit and doesn't show the whole history. But this is probably me missing something or just my 5-person team being small compared to others.

[0] https://news.ycombinator.com/item?id=31874517