Dimagi is an award-winning social enterprise and a certified B-corp and Benefit Corporation. We build software solutions and provide technology consulting services to improve the quality of essential services for underserved populations.

About the Position:

Dimagi is looking for an Applications Engineer to join our Global Technology Division supporting our US Health Team. This position is open to remote employment within the US or can be based out of our Cambridge, MA office.

The Applications Engineer will help bridge the in-depth domain-knowledge of our partners and field team with the power of our technology platform. You’ll develop a deep understanding of our software platform and push the boundaries of what CommCare can do. That experience and training will help you design the architecture, best practices, and design patterns that our field teams apply to their work. You’ll work with our world-class services team to help them adopt those patterns, as well as with our software team translating real-world experience to design.

Responsibilities

Implement advanced CommCare app features for Dimagi projects which require platform expertise and a high level of technical competency
Provide early-stage design support to projects to scope the value and risk of complex technical components
Develop, document, prototype, and champion best practices with and for our field teams for application deployment, releases, and new feature implementation for large projects
Collaborate with the product team to investigate the limit of current CommCare capabilities and use the results to inform technical requirements of advanced features for the platform
Work with Dimagi’s support team to backstop issues requiring in-depth knowledge of the platform. Develop tools and procedures to build capacity in the support team to resolve complex problems independently

Relevant Skills

Bachelor’s degree in computer science, engineering or an equivalent technical field and 2-5 years of experience in a professional technical role, OR
5-7 years of experience in a professional technical role
Able to build an understanding of the scope of a (non-technical) problem and adapt novel technological solutions to it
Aptitude and self-direction to quickly learn new technical systems
Capacity to seek out, identify, and interpret unfamiliar technical components (configuration files, HTTP response, etc.) to identify and address problems
Strong debugging skills
Strong oral and written communication skills
Ability to coordinate with and work within teams across multiple geographies
Reliable, self-directed, and resourceful
Eligible to work in the United States

Please Note: As a federal contractor Dimagi, Inc. is required to comply with the federal mandate that employees of federal contractors be fully vaccinated against COVID-19. All Dimagi, Inc. employees based in the United States, both in-office and remote, are required to provide a record of full vaccination or an approved vaccine exemption claim. Your offer of employment will be contingent upon meeting this requirement.

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, ethnicity, gender identity and expression, national origin, family or parental status, veteran or disability status.