IT Operations Engineer
Title: IT Operations Engineer
(2nd Shift, Sunday – Thursday, 5pm – 2am)
Reports To: Manager of Operations Support<p>About Us:
Enova Financial is a web-based consumer lending company located in downtown Chicago. The company was founded in 2004 and currently operates in more than 30 states. We launched operations in the United Kingdom in 2007, in Australia in 2009, and in Canada in 2009.<p>Why work for Enova?
Here at Enova Financial, we’re anything but conventional. We have fun meeting our customers' individualized needs not only through our extensive marketing relationships, but also our state-of-the-art technology.<p>Our flexible hours, stocked break rooms and freedom to wear jeans, in addition to the foosball and ping-pong tables, are just a few of the many perks that help promote our expressive culture. Want to institute a new idea? Speak up! Want to take on a new challenge? Tackle it! Our open door policy ensures that anybody can become a leader as long as they’re willing to put in the work.<p>IT Ops Engineers are uniquely positioned as guardians of business-critical system technology and act as the operational backbone of the company – ensuring all business processes, back-end systems, and front-end services are functioning correctly for successful customer product delivery. They provide automated solutions to business user teams responsible for daily company operations, and work closely with every department to resolve issues, perform root-cause analysis, and implement fixes for workaround requests. They also integrate new application-related utilities to meet business requirements, while continuously looking for ways to improve overall system performance. The engineer must be on-call for critical situations and be flexible with their work schedule for issues that arise outside of normal working hours.
Responsibilities:
•	Maintain systems to ensure successful operation of critical business functions
•	Reconcile daily bank files - debit, credit, return, and settlement transactions
•	Troubleshoot reconciliation discrepancies with banks and application issues with developers
•	Understand the loan life cycle, transactional logic, and framework of our finance models
•	Perform checks & balances to achieve strict compliance and maximize data integrity
•	Provide technology solutions for vendors and third-party administrators
•	Fix errors that arise when internal transactions are processed incorrectly by the system
•	Identify, document, and recommend solutions for bugs, new products, and feature enhancements
•	Interact and resolve issues with the following departments on a daily basis:
	Product Management
	Accounting & Finance
	Risk Management & Fraud Prevention
	Marketing
	Strategy & Operations
	Business Analytics
	Development
	Customer Operations
	Compliance
•	Fulfill administrator role of Rails console to perform essential technical functions including:
	Release of new code into the system
	Resolution of customer account issues
	Emergency system intervention
•	Other duties as assigned
Qualifications:
•	Excellent written and verbal communication skills
•	Extremely comfortable in a Linux environment
•	Strong programming/development background with experience in Ruby
•	Able to quickly write useful and efficient SQL queries
•	Able to learn new technologies quickly and build upon that knowledge constantly
•	Superior analytic and logic skills
•	Detail-oriented and accurate – including the ability to control quality under tight time constraints
•	Able to work independently and handle multiple tasks at the same time
•	Able to communicate on a technical and non-technical level
•	Bachelors degree in Computer Science, Information Systems, or equivalent
Distinguishing Characteristics:
•	Experience with PostgreSQL
•	Experience with Ruby on Rails
•	Extremely proficient Linux system administration skills
•	Strong understanding of delivering financial services through the Internet
•	Able to self-manage projects and drive to completion by set due dates
To apply for this position, please submit your resume to recruiting@enovafinancial.com