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I think the most disturbing part is how they tried to get her to take her blog or limit access to her blog post. The reason? Because it would hurt their funding round. So instead of a $5 billion valuation they now get $4.5 billion.

Please. The fact is this incident happened on their watch. Trying to pretend they are the hero in this mess and spin it their way bothers me tremendously. I mean, she got robbed as a consequence of using their site. That stuff happens and honestly I don't think anyone really believes they can stop all bad things from happening. But this whole let's try to hide this under the rug deal makes them look 1000x worse I think than her getting robbed (which still sucks!)
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Parallels with DropBox and their no password login disaster? Bad processes and a botched PR response.

Methinks these super-hot startups may be reaching critical mass before they develop business maturity.
http://guides.rubyonrails.org/

http://pragprog.com/book/rails4/agile-web-development-with-r...
I'm pretty sure AirBnB is already pretty sketchy when it comes to legality, just from the fact that a lot of apartments explicitly disallow subletting. I wouldn't be surprised if there's a later follow-up saying that this lady is on the hook for any damage done to the apartment.
Not sure if he is actually a thief. He claims to be a friend of the deadbeat tenant who actually rents here. That does sound like a likely story. I don't want to get involved more than I need to, I'm on vacation anyway. Makes for one heck of a story back home though.
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Good point in general, but Jobs can "personally make it happen".
It gets worse.

"Note: a second co-founder did email me for the first time around 2am yesterday, suggesting we meet for coffee as he 'would enjoy meeting' me. He made no inquiry into my current emotional state, my safety or my well being."

Speechless. The lack of compassion for another human being here is staggering. Utterly oblivious — or indifferent. How does this happen to people?
Exactly that seems to have happened to "bignoggins" in Germany using AirBnB right now: http://news.ycombinator.com/item?id=2820806
"They'll turn eventually."

IBM, with over 45,000 patents, could easily and completely shut down every single aspect of the technology industry if they wanted. The fact that they haven't in its 100 years is a testament to the clearly more superior way of competing in the market to win out.
What's even funnier, if you click on "I'm Feeling Lucky", you are automatically transferred to Bing.

It would be nice if they would prepopulate Bing search box with search query.
There exist different types of sugar. Sugar in coke is different from sugar in milk or sugar in an orange. Even the same tpyes of sugar come in different ways: the sugar in coke is the same 'type' as the one in the sugar beet - only it's not. It's a chemical made in factories.
To me, he always seemed to be a very jolly person. After seeing and hearing him talk, I'm not very surprised by a lot of emoticons.
Once the mainstream press is going to pick this up (probably a WHEN, not IF the way it's going), they might not have another round of funding to give a shit about in the first place.
based on your spice tolerance, thai food is the best option.

It usually uses flat rice noodles (which just need to be soaked... not even cooked) and thousands of stirfries made possible with ready pastes and a few veggies/meat. I would bet that you can whip some up under 5 minutes.

And diet coke will not cause your body to have the same insulin response as sugar based drinks.

Also, go read fittit (/r/fitness)
emotional attachment is especially relevant to this situation since empathy is the most important thing that airbnb can provide right now. The fact that empathy is FREE and they are not giving it to EJ just baffles me!
Am I correctly remembering that (prior to this) Google had something like 900 patents?

If so, this more than doubling their patent portfolio, which sounds significant (though naturally patent quality from both technical and legal perspectives plays a much bigger role than the raw number of patents regardless).
Hurray for us!
This is the paraphrased account from a hurt and angry person. It may accurately portray how the victim felt, but not the intended emphasis of the speaker. Beware making any 'damning' conclusions.
Is this acquisition related to Oracle's Java suit against Google?
Mitigation would just have required to make an optimizer option non-default, like in 6.
Oh. My. God.

I really believed they're doing their best to help EJ. I trusted in that.

Yes, I liked AirBNB to the point of talking about it with friends and pretty much advertising it all around as a great idea and a great company - just because I liked them. They looked trustworthy and like a really nice company.

If what EJ wrote is accurate[1], then I find the way they handle this situation outraging. It hurts my feelings and right now completely destroyed my trust in AirBNB. If they won't fix it soon and start behaving like a real human beings, theny I'm no longer caring about them, and will advice my friends against them.

[1] - I try to not jump into conclusions too fast.
So Chesky dropped the "suspect is in custody" line to give the press the impression of closure?

Foxy move on his part.

Looks like he just got busted though or the victim would surely know of the existence of a suspect.
In our rush to disintermediate old industries we may discover that some of those intermediaries are there for a reason.
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I would expect minimum-wage laws would still apply? I mean, they may be hard to enforce for short-term cash-only transactions, but that's true with other informal jobs as well: Craigslist gigs, or even the old-fashioned method of paying one of the guys standing outside Home Depot for a few hours of construction labor.

(Though an interesting question would be whether TaskRabbit makes any attempt to enforce minimum wages, or if that's the responsibility of the buyer.)
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We've had the initial blogpost and Brian Chesky's response on Techcrunch. I would love to read what Airbnb CEOs have to say about the second blog post.

I think they should take credible steps as soon as possible to improve the author's situation. While they're at it, an explanation of how such incidents can be stopped from happening again would also be good.

If trust is so important for their business model, they have to demonstrate that Airbnb is trustworthy.
That would verify they aren't bouncing from password A to password B and back to A again... but that's all.
I had doubts about whether this was just a misunderstanding or that EJ was blowing it out of proportion, but after reading that in her post, that's all that needs to be said. Dreadful.
"...keep the money and use it to book yourself into a nice, safe hotel room the next time you travel. You’ll be glad you did."

Statements like this certainly fuel the hotel industry conspiracy theories from yesterday for me. It doesn't even make sense, as she claims the hotels will be safer for the travellers. The travellers safety was never at question here was it?
To all of the sysadmins that look at server access logs, see requests to "news.ycombinator.com", and, instead of adding a block rule, just smile and nod knowingly:

This one's for you.
My take on the graph:

1. Apple's margin on iPhone is uniquely high.

2. Despite Samsung and HTC's surge in smartphone unit shipment. Their margins on Android phones have been squeezed so much their share of profits only grows modestly. My guess is the cut-throat price war and the push for specs really affected the bottom-lines.

3. Can MMI be saved? Seriously this company is so spectacularly inefficient quarter after quarter. Android phones only serve to keep it from dying and the Xoom is a flop. Any other Deus Ex Machina? Should we begin to expect another patent bundle bidding war a la Nortel incident?
This is true but the distinction is pretty minimal. Scots judges have traditionally followed the English lead seeing no sense in having different interpretations North and South of the border for the same story in potentially the same publication.

About the only real difference when it comes to defence is that up here you can defend something based on it being made in the heat of an argument, and that the person claiming defamation has to be able to show harm (though not necessarily financial).
I'd definitely be interested in reading more about this.
This is bad enough but what happens when the inevitable assault, rape or murder finally occurs? Screening people is a chicken & egg problem because if you only rent to people with a ton of positive history nobody new gets in.

The only solution I can see is digging way deeper into the personal background of a prospective tenant than any hotel would dare.
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I think the point is that someone who can't spell libel correctly is not very scary.
http://mail-archives.apache.org/mod_mbox/lucene-java-user/20...

that worried me little bit. what do you think ?
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Does AirBnB educate hosts on the risks involved?

Does it encourage them to remove valuables and non-replaceable items from the apartment being rented?

Does it tell them that any damages incurred will probably not be covered by their homeowners insurance? Does it provide information on how to attain extra insurance?

Does AirBnB hold the guest liable for any damages to a hosts property?
I fail to see how the lambdas, when added, will make the language more complex.
Here's an example: given a list of persons, we'd like to extract all the adults.
Compare the good ol' way of doing things in Java:

List<Person> persons = Humans.list();
List<Person> adults = new ArrayList<Person>();
for(Person p: persons) {
if(p.age>=18){
adults.add(p);
}
}

Notice how the logic (filtering a list) gets drowned in irrelevant details such as creating the result list, iterating over the list, and accumulating the matching elements.

The alternative (the poor man's functional Java) with libs like Google collections would look like:

List<Person> adults = persons.filter(new Filter<Person>() {

@Override
public boolean accept(Person t) {
return t.age>=18;
}
});

Notice the noise added by the anonymous inner class.

Now, with lambdas, we end up with (once the collections are augmented methods like filter, map, reduce, etc.):

List<Person> adults = persons.filter(#{p -> p.age >= 18});

A one-liner, where the core logic (comparing the age to 18) clearly stands out.

The auto conversions of lambdas to SAM types is a spark of genius if you ask me. But I'm not happy with the decision of not implementing structural types in Java. IMO, this will lead to a Cambrian explosion in the number of SAM types, types like Mapper<S, T>, Reducer, Folder, Filter or Predicate, plus the custom types added by various frameworks.
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You cannot successfully run a business without lies.
Apologies, Kristen. dredmorbius has perhaps shown us that we haven't had as many diverse ranges of "not being arrogant" experiences and "she didn't say anything about us so why are you talking about 'initial prejudice'" experiences and "dredmorbius has only been here 15 days" experiences as we've had of health and fitness experiences, apparently.
I understand what you are saying. You are completely right, people can act and claim to have ethics but it's only under major situations where those ethics are challenged that they can be judged. But currently we have tidbits of information about the situation, we don't know how it's being played out inside AirBnB or exactly what was said to whom and who's pressuring who (inside AirBnB I mean, not the cofounder pressuring the host) and what not. I just don't like this internet justice vibe going on. It feels very much like what Nancy Grace would do.
I use it when I need to speak with my parents (them being in the UK and me in US). Skype is a bit over the top for them so Facetime works great.
I would guess there's some of (3), but I'm surprised that a company with their level of funding, in a market with this kind of potential risk, didn't already have someone on staff with expertise in handling such a contingency. I can accept that the founders aren't experts in what to do in such an event, but surely someone hireable is.

Maybe it's encouraging from one perspective, because it shows that even big startups are still pretty ad-hoc affairs, run by the founders without the kind of tight PR-management that big corporations do. But past some point, especially in some businesses, it probably does make sense to copy some of the BigCorp approach of having a dedicated crisis-management team who are experts in what to do about major negative events (i.e. the mixture of the substantive angles, legal angles, and PR angles).
I definitely agree with meric. I look at code samples/projects to gauge how good the developer is. Most likely the code will be read, not executed. So, good design is a huge plus, but well thought out programs or clever but readable code is a great-to-have. Documentation and commenting I ignore unless they're necessary (hard to read logic). I wouldn't OVER-optimize these projects either, since they'll simply be read over.
You still run stuff at home? :-)

I think we would see different comments if the HURD were performing reasonably and AWS ran it.

Having said that, the speed at which the project moves does not help its cause.
Stupid people can still cause huge amounts of trouble. With legal things like that maybe even more so than non-stupid people.

Also, apparently I can't spell "ridiculous" :p
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Oh boy....this is going downhill fast!
That would only be true if it didn't keep history. Let's assume my previous two passwords are "love123" and "hate098". If I try to use a new password "love124", then the permutation checker (which, for the moment, knows the new password in plaintext) should check the hash of "love123" and reject it.
It's depressing, because AirBnB is a solid idea, if they can work some of the minor (ha!) kinks, like this, out of the system.

But after falling flat on their face like this, I wouldn't be surprised to see the idea of "social housing" go the same way as the Zeppelin did after the Hindenberg. It's going to be forever tied to every homeowner's worst nightmare.
And more importantly, FaceTime has only been out a year... Right now apple has the clout to force a protocol upgrade on everyone within 1 or 2 software revisions. Opened, they'd lose that, and my guess is that they want to be _sure_ before they release it.
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That's from a couple days ago. I somehow doubt future stories will paint airbnb in such a positive light.
If it's in the UK they may be liable under the Data Protection Act, too.
"That they did not patch this with a good backup-plan should be a warning to investors."

Yeah this is their biggest problem here they seem to have no crisis plan at all. Nothing.
At first, I thought that this was a bogus post...but it seems to be real - or this guy is keeping up with the story.
Hmm?

http://ejroundtheworld.blogspot.com/2011/07/airbnb-nightmare...

(Discussion: http://news.ycombinator.com/item?id=2820615)
I read it as just an elaborate way of saying "Thanks, but no thanks", and "dont use AirBnB"
People like knowing that someone cares for their work.

Therefore, there are some days for people who work hard but don't necessarily get a lot of recognition for it, because the work is mundane, invisible or otherwise unsexy. Thus, we get mother's day [1], secretary's day (in NL, at least), sysadmin day.

Of course, actually letting these people know that you care on the other 364 days is probably better than devoting one day a year to them, and there are more and more of such "days of foo" or even "weeks of bar". But the basic idea isn't that bad.

[1] Note that Mother's day has meant different things to different people at different times. Wikipedia has a - no doubt incomplete - overview.
What I don't get is how AirBnB vets the people leasing in the first place. I have to get a background check when I get a job, when I rent an apartment...does AirBnB really just let people sign up under pseudonyms without doing any one-time identity or background checks? I realize a background check may not have helped at all in this situation, and I don't know how much personal info AirBnB has stored on the guy that did all of this-- but how often is something like this going to happen when you know you're going to be tied directly to the aftermath of it?

Is there anyone on HN who runs a hotel that can say how often you have trashed rooms when you have accurate information on the people renting the room?
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We could surely use something like GPL for patents.
Part of the reason I intrinsically trust start ups over BigCos is because they do not have such teams. Instead, I would expect the start up to be more personal, hands on, response and human. AirBNB, as much as I love them, seems to be falling flat on its face in this regard.
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Unless you manage to lay meaning into the specifi difference of the widths. For instance making the 'coke' button larger than the 'coke diet' button to express that 'coke' gives you the standard/baseline type.
Oh. If you write a permutation checker that happens to output one of your old passwords, then yeah, that'd work. I wonder if that's feasible. It's an interesting idea. Computing hashes is relatively cheap, so I wonder if, say, 1,000 "permutation checks" would be enough.

(Although if you're using bcrypt to store passwords, which you should be, then apparently it's not so cheap.)

But.. 26 letters in the alphabet + ten digits = 36... and 36^n grows really, really fast. So maybe you'd need way more than 1k permutation checks.
"maybe I'm just naive about how messed up the real world is"

I'm afraid you might be. Having read the auditor's responses I recognized the tone instantly. Idiots like this do exist - they advance by throwing around lots of buzzwords and touting their "years of experience" which is often enough to bamboozle their equally incompetent superiors.
This is one of those sad instances where you see a really great company forget their roots and give their soul wholeheartedly to the idea of becoming huge. This was going to happen eventually. In fact, this issue is the biggest chink in the chain of the whole collaborative consumption ideal. The idea of social sharing is amazing, but the companies working in this space should know that eventually someone would come along and exploit the system for nefarious purposes. It's great that some of these companies are getting funding to grow, but did no one think that this was a possibility? Did no one think this could happen? I love the idea of AirBnB, but they need to understand that they have a responsibility to their community that far surpasses their responsibility to any funding they receive.
I would add onto 3--however the reimbursement is done, make sure she doesn't publish the actual numbers. One of the AirBnB guys blogged about this and included the maximum on his insurance policy for his east coast cabin. The first comment was "if you publish this number, everyone and anyone who sues will sue for this amount". Likewise with any future settlements.
That was my first thought too, but it does not satisfy the "similar" part of the requirement.
"It's a little hard to judge from a fully-clothed shot,"

Be careful there - next thing you know he's going to post a photo in his underwear. All for science, of course ;)
The internet is moving really fast, I've already seen non tech people I know commenting about this on Facebook. They might have lost already. When something like this happens I think you probably have hours to sort it out, rather than weeks. Remember that it was less than 24 hours from the story breaking that News Corp decided the best course of action was closing a business with ~7 million repeat customers. Of course there may be other reasons they did this but still...
Same feeling here. There's a lot "social" can do to improve the accommodation industry, but it may have gone a bit too fast.
However it ends for airbnb, the idea is sound and will survive/come back, but I always had the feeling that was going too fast and too smoothly.
Back to reality.
Glad that they finally added it.

If it was available ~8 years ago I might have been using Opera.

Does it have proxy pac file support also?
Jokes that many members could come up with have no place on Hacker News. That's the road to devolving into a community where everyone tries to out-joke each other and the actual insightful comments get buried under the jokes. Just grin at the thought and enjoy the happiness, but don't post it. It's not that it's not funny; it's just that it is too easy a comment.
Noone has commented this yet. What are the chances this is all in some way a PR play (possibly gone bad) to get on the news during a round of funding? (The "there's no such things as bad publicity" kind)

Not saying it is .. but I do wonder. The only thing that would make it doubtful is that part where she says he told her about _the impact on Airbnb round of funding_. But then again, if your mind is twisted ...
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Your post does not in any way prove that there isn't a lot of chicken in a McNugget (I don't know anything about them, so not claiming there is or isn't). Just because there are a lot of added ingredients, if the overall mass of the chicken is 95% (some made up number, again I don't know anything about this), it's not true that McNuggets 'don't have a lot to do with chicken'.
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It's not just the issue of accurate information. Hotels have a security infrastructure in place and the rooms are checked regularly.

Had the criminals who did this tried it in a hotel there is a very good chance they would have been arrested straight away. They also have an agreement with the guest that the guest is liable for damages.
>>or is an amazing liar

I know that people were doubting the veracity of the story in the first place, but I think the initial AirBnB PR statement laid that to rest. At this point, what would EJ gain by lying? Anything that's a blatant lie could just be replied with by "Nope" by AirBnB, and she could only hurt her case by lying about anything right now.

Honestly, after what appears to be a month with no help, no reply, no customer service, veiled threats, and an offer to "get a cup of coffee"...I'm honestly surprised this essay isn't more vitriolic.
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