The most important thing about learning to talk to strangers is practice. Taxi driving gave me lots of new people to talk to every day. Sometimes they weren't new. I didn't remember them, but they remembered me on account of my previous efforts to get information out of them.

[edit: if I was starting this today I'd be a ride share driver. But I've learned enough, and don't feel the need to drive people around again.]

> Here are other ways Nightingall suggests breaking a script.

I figured out where my passengers were going, "Are you going anywhere in particular, or do I get to choose?" No one hires a taxi to take them to a random location.

One lady, who was with her family, said "we can go anywhere you want." Two seconds later she said, "too late, we're going to the movies." 'DRATS! That was my chance!' Thenceforth I resolved to be prepared for when people took me up on my proposal of picking their destination.

One woman said we could go anywhere I wanted, as long as she got to the bus station by 10pm. We had plenty of time, so we went to the 5 & Diner for dessert. When I dropped her off at the station, my passenger said it was the best birthday she'd had in quite some time. (I never heard from her again.)

> If you say something generic, they will say something generic. If you say something specific, they are likely to as well.

I assumed everyone was a native Arizonan. If someone was a transplant I'd ask "Oh, did you move here from [specific city in the upper Midwest]?"

Strictly speaking, there are more people in Arizona from California than [specific city]. But California is 800 miles from Mexico to Oregon, and if they were from California they'd say, "Duh", whereas if they're from [specific city], they're usually either impressed, or they wonder how I knew.

One fellow did not have that upper-midwest vibe, but I'd had experiences where I switched it up but would've been right. He said "no, bunch of damn communists from [upper midwest city], I'm from Oklahoma."

"How'd you find your way to the desert?" IIRC that passenger was in the Army (Green Berets), and they needed an airport with a thick enough runway to support their operation (he didn't say 'in Central America', but I realized he was talking about the Iran/Contra operation). Scottsdale was their airport. He said something about Lt. Col. North getting crucified by Congress, iirc. [0]

"Do you have any food in your apartment, to go with your vodka?" She did not, I stopped the meter and took a detour to McDonald's. That passenger is doing quite well now, and no longer suffers from prison-induced PTSD.

Not all passengers got my usual script. I just got a call from a woman who I first picked up at her parents' house. The Phoenix Police officer said, "have fun with this one." She was in fight-or-flight mode, getting kicked out by her parents (who had custody of her daughter). As soon as we pulled away she broke down. She was a very expensive passenger. I hadn't heard from her for maybe 5 years (when she'd just been approved for SS disability). She found my number last week, it was nice to hear from her.

[0] "North formulated the second part of the plan, which was to divert proceeds from the arms sales to support the Contra rebel groups in Nicaragua, sales which had been specifically prohibited under the Boland Amendment." - https://en.wikipedia.org/wiki/Oliver_North