> This is a total straw man.

You use this word, "straw man". I do not think it means what you think it means.

No, it is not a straw man to point out that bugs interfere with the notion that something "just works". When bugs interfere with getting things done - as I've found they often do in the course of using macOS daily, like when I can't open firewall ports for development or share my screen via Google Hangouts because the Big Sur update broke the password prompt for editing restricted things like firewall settings or app permissions, or when apps can't present an Open File dialog anymore across the board because God knows why, then it's a complete farce to call that "just working". There is no "just" nor "works" about that. Not to mention all the little paper cuts, like the lock screen taking 30 seconds to unfuck itself before I can actually type in a password, or constantly forgetting which applications I've set to open things by default (meaning that every so often I end up with a cacophony of fan whirring instead of an editor window when I try to open an XML file because macOS yet again decided to reset the default app to fucking XCode). (EDIT: oh, and the Touch Bar stops working if I plug in an external keyboard, which is just dandy)

Also, I love how both comments immediately coming to defend Apple's honor stop at the "bugs" bit and entirely ignore that I'm taking a fat steamy deuce on Apple's UX, too. So on that note:

> It means not having to do a bunch of incidental configuration, tuning, and setup.

Which you have to do anyway, because the macOS UX sucks, and seems to be getting worse with each update. Want to have persistent named workspaces? Nope, gotta install some buggy hack of an extension to do it (which in turn required going through a whole bunch of red tape to bypass a bunch of security checks, because of course it does). Want to control where in which of those workspaces application windows open (or at the very least whichever workspace currently has the selected window)? lol fuck user intent, Workspace 1 Monitor 1, and switching away from whatever workspace was on Monitor 1 because double fuck user intent. Application menus are so far away from application windows that the Ever Given could do a goddamn u-turn between them with room to spare. Forward/back buttons on mice don't inherently set focus, so instead of navigating the history on the window my cursor's actually pointing at said buttons end up doing so for some random window on an entirely different monitor. (EDIT: and how could I forget the arcane screenshot shortcuts! Command-Alt-whatever-4? The fuck?)

I could go on, but this comment's already enough of a deranged rant. A Chromebook has fewer bugs and a better UX. Even the grotesque hackjob that is the average GNU/Linux desktop has fewer bugs and a better UX. The bugginess and UX is maybe better than (modern, non-LTSC) Windows, but that bar is so low that even ants have to duck when crawling under it.

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EDIT:

I will, however, give Apple credit where credit's due: I do like the use of Command instead of Control for the CUA shortcut prefix (and the use of Emacs shortcuts for text navigation), and the touchpad gestures are nice, even if limited in options. It'd be great if more operating systems adopted these things. And the Touch Bar's kinda cool, I guess.

Beyond that, I don't really have much praise for macOS. It's overrated, and "just works" is a myth in this day and age. It was arguably a lot more true back in the PowerPC days (even if OpenBSD is my current preference for my PowerPC Macs), but it's been getting worse and worse over the years. Maybe the switch to ARM will be an inflection point re: software quality. Fingers crossed.

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EDIT 2:

And even just now, doing an SMC reset (to fix that password issue in System Preferences) broke the UI, giving me no background, no dock, and no workspaces. Rebooted to find that no input devices worked until I unplugged my docking station. Background loaded briefly, then back to brokenness. System logs say that the dock is crashing due to a SIGILL. Here goes another night of troubleshooting macOS again instead of getting work done. "Just works" alright...