I have a theory about Google: They're using AI to handle moderation (among other tasks) and it's sort of effective but fails in a lot of frustrating cases, but they cannot admit that the lack of explainability is a serious flaw in their model or that they'd actually need to have humans in the loop to filter out the garbage experiences. Instead, they use humans but treat them almost like bots (probably easier to build more training datasets that way) and put up a hermetically sealed firewall between these moderators and the public.

Google briefly disabled my Google account last year, and it spooked me. I had created a "brand account" to use with YouTube, and for some reason the new account was flagged for suspension within the first day. I was annoyed, but it didn't bother me too much, and I submitted my appeal (aside: I always feel wonderful having no clue what I'm appealing - I'm pretty sure even the Soviet Union or Nazi Germany would have given me the dignity of knowing what I'd been convicted of before the trial + execution/Gulag). Two days later, I woke up to two emails from Google: the first indicating that my main Google account - the one where I have my email, several domain names and YouTube TV - had been suspended; the second indicating that the team reviewed my appeal and had found I hadn't violated any policies and my account had been reinstated, but that I'd need to login soon. I logged in posthaste and found that my brand account was still disabled, but at least I could read and backup my email. (At the time I also happened to be in salary negotiations with my then-client and now employer. Really wonderful timing.)

I tried to submit another appeal on the brand account suspension, explaining that I'd received a reinstatement email referencing the original ticket number, and that all their team had done was erroneously disable and reenable my main account. This time, I got a response saying that I already had an appeal pending so I'd need to wait for it to be resolved. If I really cared that much, I could have tried again to explain again that actually it was their mistake, yada yada, but it wasn't worth it. I didn't want my account to be suspended again with very little recourse other than trying to use my network to get something done internally. Like with a corrupt cop, the prudent strategy was to just walk away and avoid conversation.

I've since stopped using Chrome, and I find that I prefer DuckDuckGo to Google (DDG feels like Google Search used to before $GOOG started blindly trusting deep learning to solve everything). I have hardened my resolve against ever touching an Android device, and I use an adblocker zealously. I haven't fully moved my mail or DNS stuff away, but I am much more cautious. I didn't realize in 2004 when I signed up for Gmail that I'd be entrusting my life's records to an organization that makes the DMV look like an expert at efficiency and customer support.

I'd hope that OP and the various other developers here could maybe band together and maybe consult a lawyer. I have a feeling that given the legal realities of discrimination law and the like, Google's policies and enforcement procedures are bound to be in violation, especially considering the law in its home state. Google's behavior is not merely evil in these cases, but evil and incompetent.