> poor management. Uneducated decision making

There is no "poor management".

What are these uneducated decision makers even doing at your place of work?

There's always a boss.

The boss is paying for the behavior they want to see.

Now if you argue the ultimate boss is clueless, then, what are you even doing there?

You might want to tell yourself that your immediate boss who calls you every 30 minutes you are away from work is just ineffective, but if he was not delivering on what his boss wanted from him, he would be gone.

> in highly secured environments or when dealing with highly sensitive documents

Its about control.

No matter how highly secured an environment is, human ingenuity can and will still work around it. There's literally several professions dedicated to it.

NO matter how highly sensitive a document is, if someone decides to share it, they will.

Crocodiles, fire pits, stripdowns, armed guards, MRIs or any camera is no obstacle to a determined individual.

> If you don’t understand your employees workload and don’t trust them then either you resign or fire the employees.

Nah - it's just about control.

Look at this video: https://www.youtube.com/watch?v=xA_fJh4lzqQ

Did "Jim" not know that he was on facebook for 8 hours yesterday?

Will bringing that to his attention suddenly make him "more productive"?

Why would it have that effect?

You could try and fake empathy for the hand that feeds you (you have reason to!) but even if this kind of management had absolute clarity into employees workload, they still would do surveillance.

Why?

... because their messaging is "we control you during the hours you work for us".

It's unlikely anyone's watching the surveillance data and footage. Honestly, people don't have time and it's a very high noise-to-signal ratio activity. Even at retail where loss prevention is at least one dedicated department, it's impossible to follow up on surveillance data and footage.

Do you honestly believe anyone would look a those verbose reports generated in the video at any detail?

No.

For all purposes, its not the how but the why.

Control.

All this talk about productivity, workload and trust are "feel good" concepts that give the illusion that there just some "miscommunication" happening.

If only that "miscommunication" went away, everything would be perfect with the world again.

It provides a distraction from the reality that the people one's working for are sycophants and extremely manipulative.

The truth is - action has no miscommunication - it either works or it does not.

The toilet needed to be scrubbed?

Its either done or not done. Couldn't be done because someone was having a seizure there that required a team to come in and block the cleaning from happening? Check.

If the cleaner had to badge in and out and had a camera mounted at the restroom entrance to check if they went in or out - does not have any relation to the job getting done.

IF the individual cleaner was so determined to clean the restroom during the seizure, they would manage to do it.

Russia, China and the companies that hire the likes of
InterGuard Employee Monitoring for surveillance is doing it for control.

Putin wants dirt on you so when you become a problem for him, he can use it against you.

Surveillance is all about control.