Zork definitely has some puzzles that are practically impossible to figure out, without some help.

The ITS operating system that Zork was developed on was a extremely open, with very little security, but lots of obscurity.

ITS was like the original "social network," where users would hang out and socialize, with lots of visibility and awareness of each other and what they're doing, where everybody could see each other's files and read each other's email, with programs like "INQUIR" for telling other people about yourself, "WHOIS" and "FINGER" for finding out about other people, "WHOJ" to see who's on and what they're doing, "SEND" and "REPLY" for sending immediate messages back and forth, "UNTALK" for multi-window chatting, "MAIL" for sending email, "RMAIL" and "BABYL" for reading email, etc.

And (important to Zork) also "OS" (Output Spy) to spy on other people's sessions over their shoulders!

Only two people could play Zork at once on DM, and only after east coast business hours. Usually there were a few other people just hanging out, spying on the two lucky people playing, chit chatting with each other and the players by sending messages and email, etc.

It was considered perfectly normal and inoffensive behavior for people to spy on each other and learn about running Lisp, hacking Emacs, or playing Zork. (As long as you're not creepy or obnoxious about it, but people tended to be polite and follow the Tourist Policy, and people liked to help each other learn. And if you liked creepy obnoxious stuff, you could subscribe to REM-DIARY-READERS!)

https://medium.com/@donhopkins/mit-ai-lab-tourist-policy-f73...

>TOURIST POLICY AND RULES FOR TOURIST USE OF ITS MACHINES

>It has been a long standing tradition at both the Laboratory for Computer Science and the Artificial Intelligence Laboratory at MIT to allow non-laboratory people to use the laboratories’ computers during off hours. During the early days of the laboratories’ existence a non-laboratory person (such people have come to be called tourists) could gain access to one of the computers by direct personal contact with a laboratory member. Furthermore, tourist access was controlled because access to the laboratories’ computers was de facto achieved through on site terminals. A tourist sponsored by a laboratory member would generally receive some guidance and tutelage concerning acceptable behavior, proper design techniques for hardware and software, proper programming techniques, etc. The expectation on the laboratories’ part was that a large percentage would become educated in the use of the advanced computing techniques developed and used in our laboratories and thereby greatly facilitate the technology transfer process. A second expectation was that some percentage would become interested and expert enough to contribute significantly to our research efforts. Tourists in this latter group would at some point in time graduate out of the tourist class and become laboratory members. In actual fact a number of former and present staff members and faculty earned their computational wings in just this fashion. [...]

MIT-DM was the Dynamic Modeling Lab's PDP-10 running a slightly different version of ITS, and it was the only ITS machine that had any form of file protection, which was primarily used to hide the Zork source code. But even that was essentially only security through obscurity, which was why the source was eventually leaked.

Zork had its own end-game, but getting an account on MIT-DM was like the pre-game, and logging into MIT-DM itself was like the Zork Lobby where you'd hang out waiting for your turn and socializing.

You could get an account on most of the ITS machines just by asking nicely and using the right magic words, like mentioning Lisp on MIT-AI, or Macsyma on MIT-MC, or SomewhatBasic on MIT-ML. But Zork was so sought after that DM was one of the harder ITS machines to get an account on -- you couldn't just say you wanted to play Zork or hack Lisp: you had to say you were interested in MDL for some plausible sounding mumbo jumbo like "algebraic applications". But they still knew you just wanted to play Zork, though.

PDP-10/its: Incompatible Timesharing System (github.com)

https://news.ycombinator.com/item?id=13514918

https://github.com/PDP-10/its