This goes beyond trust, I think. The social structures of Internet communities are very different from those those in real life, and I'm highly disturbed when people try to transplant IRL social norms to the Internet thoughtlessly. This is where we get bone-headed ideas like the real-names policy for "the Internet".

Now, I am not discounting that there is actually toxic, horrific harassment that goes on the Internet. Doxxing and things like it are terrible and should never happen.

Rather, I'm arguing that people need to acquire a sort of "street smarts" when navigating the Internet. Much like when you travel to a foreign country, you may expect a different culture with different norms, so it is the same with the Internet. What's rude in one culture is simply social convention in another. What is casual conversation in one is taboo in another. I spent a lot of time on the Internet growing up and I feel like I have been inoculated against the worst parts of the Internet, but at times it feels like many people haven't.

A good example of this is how a lot of people and media take 4chan posts at face value, without realizing that a lot of it is completely self-aware and that the worst posts are almost always a game of who can post the most needlessly offensive thing possible. A lot of 4chan is an exercise is communication with no names and no filter. And yet some of my most informative conversations have been on 4chan precisely because there is no politeness filter, and posters can be as devastating critical as they want. But a reader also needs to learn how to tune in and out, correspondingly discount and read between the lines to get the most out of 4chan conversation, otherwise you simply come away with the idea that the community hates everything and everyone.

For a more tame example, I follow a couple of Twitch streamers. For example, for streamer A, most communication with their chat is saccharine and supportive. But for streamer B, the chat makes fun off and insults him the whole way especially he makes a mistake, and the streamer, and the streamer gives as good as he gets and makes fun of the chat the whole time too. And this is normal and fun engagement for all parties. From afar, streamer B's community looks extremely toxic, but that's the furthest thing from the truth. (What is abhorrent is when you take streamer B's chat behavior into streamer A's chat, and that is frowned upon by all parties.)

I believe that Internet activity should be diverse. There should be places where communication is an extension of real life (Facebook, emails), places of semi-anonymous and professional communication (Hacker News, certain subreddits/slack communitiees/GitHub), and then places where you should be able to go hogwild with whatever you want to say (fun subreddits, discord).

Twitter is unfortunately one of those places that has had all of these mixed together, which is why I decided to have multiple Twitter accounts targeting professional/personal hobby communication. From what I hear, kids are already tuning to this idea, with things like public/private instagram accounts.

The Internet is not all the same, and that's great. The Internet is not just real life, and that's great.