His is one of my all-time-favorite TED talks. I also happen to agree with him on most of his points.

I currently make a reasonable living by untangling technology for people. Not only that, but I make another person's living doing it, and soon I'll be making yet another's, in spite of my many competitors all doing the same thing. I think this indicates some serious shortcomings in current technology, and a severe gap between technologists and non-technologists -- one which is incredibly difficult to communicate to technologists.

There are two different ways to read what he wrote. One is to take it in the way that most technologists would: when Clifford Stoll opens with, "The truth in no online database will replace your daily newspaper", you take the word "replace" in the most literal way possible, and say, "A-ha! But now we do have online databases replacing daily newspapers, so he was wrong!"

The other way -- and the one that I think is closer to his intended meaning -- is less favorable to technologists; in this case, no online database will "replace" our daily newspapers because online databases won't offer the same value. (Not more value, nor less value, but just not the same value.)

I think this is supported by his very next statement: "...no CD-ROM can take the place of a competent teacher..." And, again, I think he's exactly right. A competent teacher interacts with students in ways which technology has yet to offer.

And, some of his other statements are eerily prescient: "The Usenet, a worldwide bulletin board, allows anyone to post messages across the nation. Your word gets out, leapfrogging editors and publishers. Every voice can be heard cheaply and instantly. The result? Every voice is heard. The cacophany more closely resembles citizens band radio, complete with handles, harrasment, and anonymous threats. When most everyone shouts, few listen." ...This happens now, all the time, and yet I don't think it can be said that the average internet user is actually more informed about the topics on their favorite community site.

It's a cheap form of education, at best, the nutritrional equivalent of subsisting on a snack food and dessert diet.

"At best, it's an unpleasant chore: the myopic glow of a clunky computer replaces the friendly pages of a book." Again, readability on electronic devices is still a work in progress. ePaper and Amazon have made incredible strides, but many avid readers -- those that value the experience as well as the content -- still prefer a dead-tree book. For me, this has been something of an eye-opener recently: I started taking dance classes with my girlfriend a little while back, and the classes take place in a used book store. With my busy schedule and the internet at my fingertips, I haven't been visiting the book stores like I once did. But look! There's a great book on statistics! Oh, and Fluid Mechanics! Oh, and a sci-fi novel! And a history book!

Browsing Amazon just doesn't get quite the same reaction as wandering through the shelves of a good used book store. Amazon has other strengths; a local store can't possibly have a copy of everything, so if I'm looking for a specific title, Amazon might be a better bet. But, it doesn't completely take the place of a local store.

While he might have failed to predict the extent to which technology would evolve and invade so many people's daily lives, I don't think he was wrong to criticize technology's impact on those lives.