> We think individuals who have HSAs should be able to save their money without incurring a monthly fee. So many of our own family and friends have told us about how they have a small balance in their HSA account but are getting charged $3, $4, $5, etc. a month just for having that account. We don’t think that’s right so we won’t charge individuals for their basic HSA.

There's plenty of zero cost options for HSA. If your friends and family are being charged monthly fees, they haven't done their homework. Five minutes of Googling "best hsa" finds a bunch of options.

> Once we have investments up at the end of Q2 and an individual chooses to invest, we’ll charge a nominal flat monthly fee for that.

That's pretty standard. From what I've seen it ranges from $0 to $1-$1.50/month.

> Since the most people get their HSA through their employer, we’ve built our product in a way that employers can sign up and administer an HSA easily. Things like automatic payroll sync, on boarding in under 10 minutes, viewing the status of where employees are in the process, etc. are all things to reduce the burden of administering HSAs that employers currently experience. For employers who have greater than 10 enrolled employees, we charge $4/month/employee.

I really wonder if most people get HSAs through their employers. Personally I don't know anyone that does. Everybody I know that has one set it up on their own. Plus you need a high deductible plan which is typically the purview of relatively healthy people getting insurance on their own.

Most people I know who have employer provided insurance have plans that would not qualify for an HSA due to lower deductibles or max out of pockets.

> And regarding employers, employee contributions to an HSA are not subject to FICA taxes (social security & medicare) so when employees contribute to their HSA, the employer saves 7.65% since those contributions are not subject to FICA.

Sure it'd be about $200 per HSA employee assuming they maxed out the contribution (after taking out the $4/month x 12 fee). That could definitely add up for a large org but again I don't think most people on employer plans are on HSAs anyway.

> To your question about interest rates, yes we have them available on our website in the Individuals and Families page (in the middle under the white box): https://livelyme.com/individuals-and-families/.

Ah I didn't see it at first. The font blends in with the background. For the curious:

>> Note: interest rates vary based on tiers of daily balances and are paid on the entire balance.Tier 1: 0.05% (APY of 0.05%) for daily balances less than or equal to $2,499.99. Tier 2: 0.15% (APY of 0.15%) for daily balances of $2,500.00 or more, but less than or equal to $4,999.99. Tier 3: 0.30% (APY of 0.30%) for daily balances of $5,000.00 or more, but less than or equal to $14,999.99. Tier 4: 0.55% (APY of 0.55%) for daily balances of $15,000.00 or more. The interest rates and annual percentage yields may change at any time. Interest will be compounded monthly and credited into your account monthly.

Honestly those are pretty bad. The top tier is only .55% and it starts with at a $15K balance. There's plenty of competitors that offer individual accounts with no fees and higher rates. As an example, Lake Michigan Credit Union[1] offers .5% for balances up to $5K, and 1% on anything above that.

Wish you guys the best on this endeavor but honestly I don't see anything special here. I don't see how this can be a going concern in the long run. There's just not enough money to be made and arguably your offering is worse than what's already out there. It's just packaged in a modern website. An informed consumer (at least on an individual basis) wouldn't sign up as there are better options from every angle.

[1]: https://www.lmcu.org/banking/savings/savings_hsa.aspx