That, exactly that, is why I have made it a policy to not use any Google service beyond search and ads, no matter how enticing they might look.

They can't kick you out of search and it's pretty hard to hit issues with ads. But the other stuff. Whew! You could end-up with your wonderful Google-powered world disconnected overnight and no recourse to deal with it sensibly. Read stories about people losing their email accounts and more due to issues with other Google services.

One of our clients had an issue about five years ago and that was all I needed to understand that relying on Google can be deadly to a business.

He had over 200 domains parked at GoDaddy. And GoDaddy would place a page with ads on every single domain. These ads were powered by Google (said so on the page). They'd give you some insignificant percentage of the virtually nonexistent revenue.

Google launched a service called "Google for Domains". Park the domains with Google instead and get paid 100% of the virtually nonexistent revenue. So this guy decided "Why have a middleman?" and moved all of his domains to the "Google for Domains" service. This entailed listing them with Google and changing to the provided DNS. As you listed the domains Google went through some sort of a check and approved every single one of them. Presumably they didn't want obscene sounding domains or something like that (even though they -presumably- supported anything GoDaddy would thrown at them).

Three days later all of his Google accounts are suspended. The claim was "unexpected click activity" on the ads they placed on these domains. In other words, click fraud.

So, here's Google accusing a guy --who is doing 7 figures a year with his real business-- of clicking some ads to earn, what, twenty-three cents? The whole thing was surreal beyond all description.

Why did he do this if he didn't need to? Because he wanted to get the hell out of GoDaddy and when this announcement for "Google for Domains" came across his email he told his web person to just move all the domains away from GoDaddy parking. It was that simple.

There was no way to get through the Google customer-no-service wall. No way at all. The situation was final and without any sensible way to seek resolution. That one event, years ago, is what instantly made me decide reliance on Google was the worst business decision one could make. They would have to walk on water for me to recommend that anyone utilize their services outside of search and ads. What a horrible company.

This behavior isn't unique to Google. All the large web companies have such contempt for their users that they behave in totalitarian fashion and offer no sensible mechanisms for customer service or conflict resolution.

For example, if you advertise with Facebook, have no experience and run afoul of some of their nebulous rules your FB ads account could be permanently suspended or closed down. Again, just as the Google case, there is no real path to resolution. You can send in a form that probably ends-up in the hands of a petulant 24 year old child with no manners and devoid of the ability to deal with real human beings and get back a totalitarian "your account is permanently suspended" reply that helps nobody. Yeah, I've seen that one happen too. Once again, what a horrible company.