i think that i would be a perfect fit in this company . i have a unique combination of strong technical acumen , and outstanding soft skills . you know , i excel at building strong , long-term customer relationships . for example , when i headed the customer support department in my previous company , our team solved about seventy percent of our customers ’ problems . i decided that we needed better information and technical preparation on our products , so after i implemented a series of training sessions in coordination with our technical department , we were able to solve ninety percent of our customers ’ issues . given the opportunity , i could bring this kind of success to this company .