well , i understand how you feel , and we will try to do our best to help you . but first please allow me to send one of the housemaids to your room to look for it again thoroughly , just in case it's still in there . if she finds it , we will all be happy . if she doesn't , we will turn the whole matter to the police . but i must say that the hotel can't be held responsible for your loss . you should have locked your gold necklace away at the hotel ’ s safety box . if you had read your key card carefully , you would have realized that we specially warned you to do so .