Search query: hug your haters

Product: A Joosr Guide to... Hug Your Haters by Jay Baer: How to Embrace Complaints and Keep Your Customers
Description: In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.

Whatever business you're in, you might like to think that your customer service is top-notch; in fact, 80 percent of companies believe they deliver superior customer service. So why is it that only 8 percent of consumers agree with this statement?

These days, customers simply expect more-especially the ones who are dissatisfied. Discover the importance of embracing your complainers and learn how best to deal with them. Soon you will be using them as a strategic marketing tool as they help you to generate even more profit, while becoming loyal brand advocates themselves.

You will learn:

· How to deal with different types of "hater"

· How, where, and when to answer complaints

· The importance of embracing online communication platforms and social media.
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Product: NICK (Carsonbrothers Book 3)
Description: Lilly had everything she could ever want. The perfect job, the perfect house and the perfect lifestyle. Having successful parents meant she never had to want for anything. Perhaps, except for her parents.

Nick Carson from the very first moment had been the ridiculously good looking guy who hovered around her as they both oversaw the relationship of his brother and her best friend unfold. That was until one night, a chance encounter meant Nick had to give Lilly a lift home. Gentle chit-chat led to burning temptation until they both agreed upon one thing. An agreement which consisted of one simple thing. Sex.

Only, it wasn't that simple.

Nine months later and still holding onto the heartbreak Nick had left her with, Lilly was also holding onto something else. A new pact she had made for herself to never ever talk or go near Nick Carson ever again. For nine months it had worked, but Eve had given birth and now it was about to be broken.
Because now she needed Nick.
Will she ever be able to forgive him for breaking her heart, or will Lilly remain the same way: alone and forever followed by Nick's gazing eyes?
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Product: Hug Your Haters 5:44: Journal Easter Basket Gift
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Product: 被討厭的商機: 提供好服務，創造新價值: Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Traditional Chinese Edition)
Description: 擁有23年數位行銷與客服經驗的專家，
在為大大小小、各行各業超過700家企業提供顧問諮詢後，總結出一個最誠摯的忠告，
提供給所有老闆、品牌經營者、行銷企劃、服務人員、網路小編、產品製作人員參考：
「被討厭不是問題，沒人討厭才是問題！」

消費者討厭你，討厭到願意花時間和精力到處抱怨、投訴你，
這種情況貌似麻煩，但其實正是商機所在。
漠視這群「網路小白」，才會引發真正的麻煩！

本書作者傑．貝爾為聯合國與Nike、Oracle、IBM、Cisco等《財星》500大企業講師，在數位行銷與客服領域深耕23年，為超過700家大大小小的公司及組織提供專業諮詢服務。

在競爭激烈、全球商業環境慘澹經營的今日，貝爾指出一個長期遭到忽略的商機所在：正視你的抱怨者，不但能讓你賺到更多錢，也能讓你省下更多錢！

在這個老人、小孩都上網的「全民上網」時代，智慧型手機與Facebook、Twitter、Yelp等社群媒體及評價網站，讓各種商品的行銷與口碑宣傳更為公開、迅速，也讓討厭你的人更容易抱怨你，而且引起回響的速度更快，無論好評或壞評，流傳的範圍都更廣。

貝爾在本書將抱怨者分成檯面上與檯面下兩種類型，列舉出全球大大小小、各種規模公司的客服實例，
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Product: Talk Triggers: The Complete Guide to Creating Customers with Word-of-Mouth
Description: Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin.

Word of mouth is directly responsible for 19 percent of all purchases, and influences as much as 90 percent. Every human on Earth relies on word of mouth to make buying decisions. Yet even today, fewer than one percent of companies have an actual strategy for generating these crucial customer conversations. Talk Triggers provides that strategy in a compelling, relevant, timely audiobook that can be put into practice immediately, by any business.

The key to activating customer chatter is the realization that same is lame. Nobody says "Let me tell you about this perfectly adequate experience I had last night." The strategic, operational differentiator is what gives customers something to tell a story about. Companies (including the 30+ profiled in Talk Triggers) must dare to be different and exceed expectations in one or more palpable ways. That's when word of mouth becomes involuntary: The customers of these businesses simply must tell someone else.

Talk Triggers contains:

Proprietary research into why and how customers talk

More than 30 detailed case studies of extraordinary results from Doubletree Hotels by Hilton and their warm cookie upon arrival, The Cheesecake Factory and their giant menu, Five Guys Burgers and their extra fries in the bag, Penn & Teller and their nightly meet and greet sessions, and a host of delightful small businesses.

The 4-5-6 learning system (the four requirements for a differentiator to be a talk trigger; the five types of talk triggers; and the six-step process for creating talk triggers).

Surprises in the text that are (of course) word of mouth propellants.

Consumers are wired to discuss what is different and ignore what is average. Talk Triggers not only dares the listener to differentiate, it includes the precise formula for doing it.

Combining compelling stories, inspirational examples, and practical how-to, Talk Triggers is the first indispensable work about word of mouth. It's an audiobook that will create conversation about the power of conversation.
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Product: More Than the Tattooed Mormon
Description: Al Fox Carraway has spent the last four years inspiring the world with her story of conversion, redemption, and finding faith. As a blogger, social media personality, and award-winning public speaker, her message has reached millions. This moving biography and up-close account of her life and membership in The Church of Jesus Christ of Latter-day Saints (sometimes called the "LDS" or "Mormon" church) will show you what it means to truly trust in the Lord.

"Don't go, Al. You won't fit in."

Being baptized and following the Lord has made Al's life harder than it ever was before. She endured criticism from friends and family for becoming a Mormon. She faced harsh judgments from Church members for her appearance. She gave up everything and felt more alone than she ever had in her life. All because she chose God.

Now she shares an up-close look at how trusting God has led her to places she never expected. As a blogger, YouTuber, and award-winning public speaker, her message has reached millions. Sharing her love of the Savior, Al goes beyond her own conversion and encourages listeners to choose God above anything else. This uplifting audiobook inspires listeners to build a true relationship with the Lord that will bring them real, lasting happiness.
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Product: What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
Description: The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers?

What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success.

Jam-packed with tools and examples, What Customers Crave helps you reinvent how you engage with customers (both digitally and non-digitally) and:

Gain invaluable insights into who they are and what they care about

Use listening posts and Contact Point Innovation to refine customer types

Engineer experiences for each micromarket that are not only exceptional, but insanely relevant

Connect across the five most important touchpoints

Co-create with your customers

And much more

When you learn to provide your customers with exactly what they want, they not only buy - they come back again and again...and bring their friends.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
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Product: [KEY SUMMARY] Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Description: "The KEY SUMMARY to Hug Your Haters by Jay Baer"

This summary will help you cut the fluff and get right into the key messages of the book.
You'll feel like you've read the entire book!
There are so many books to read and yet so little time. It will take you a few days to a few weeks to read a typical book, depending on your reading speed. What if you could get the core knowledge of the book in just 30 minutes? How many more books could you have read?
This summary book will increase your productivity and maximize your time. Get the necessary knowledge in double quick time.
Download your copy today!
Take action today and download this book for a limited time discount of only $2.99!
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Product: The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Brand: Toister Performance Solutions
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Product: Hug Your Haters. Matt 5:44 Sermon Journal: Inspirational Bible Scripture Christian Cover with Prompt Entry Pages
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Product: Hug Your Haters: A 6x9 Inch Matte Softcover Notebook Journal With 120 Blank Lined Pages And An Uplifting Kind Cover Slogan
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Product: Hug Your Haters: Inspirational Christian Devotional Journal with Blank Pages & Notebook to take Sermon & Bible Study Notes
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Product: Whooo Loves You? (Made with Love)
Brand: Cartwheel Books
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Product: Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content
Brand: Wiley
Wiley
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Product: Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Brand: Portfolio
Color: Sky/Pale blue
Portfolio
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Product: Good Boy Better Drugs
Brand: Manzoland LLC
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