Parahelp — The AI support agent used by leading AI companies
Location: San Francisco, CA, USA
Industry: B2B -> Operations
Tags: B2B, Customer Service, Customer Support, AI, Ticketing
YC batch: S24 | Status: Active | Team size: 2
Former names: Sam

Parahelp is an AI support agent for software companies that resolves tickets end-to-end by using the same tools as human agents.

For example, when a customer requests a refund, Parahelp can automatically look up subscription details in Retool, process the refund in Stripe if eligible, and respond to the customer in Intercom.