Intryc — Intryc uses AI to automate quality assurance for customer support
Location: San Francisco, CA, USA
Industry: B2B -> Operations
Tags: Customer Success, Analytics, Customer Support, Operations
YC batch: S24 | Status: Active | Team size: 7
Former names: Sentify

Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost.

We work with customers like Deel.com and make in 80k in ARR.