The Kennedy Center opened in 1971 and is located on 17 acres along the Potomac River in Washington, D.C. The Center houses four major theaters and several smaller theaters, five public halls or galleries, educational facilities, rehearsal spaces, offices, and meeting rooms in about 1.1 million square feet of space. The Kennedy Center also has a recently expanded parking garage. The Center is open 365 days a year, and nearly 5 million people visit it annually to attend performances or tour the facility. In 1972, the National Park Service, within the Department of Interior, assumed responsibility for services related to the nonperforming arts functions of the Kennedy Center facility, whereas the Kennedy Center Board of Trustees (Board) retained responsibility for all performing arts activities. Under this dual management, the Kennedy Center facility suffered from severe deterioration and a backlog of capital repairs in part because responsibility for identifying and completing capital repairs and improvements at the Center was unclear. As a result, legislation was enacted in 1990 that directed the National Park Service and the Board to enter into a cooperative agreement setting forth their responsibilities relating to maintenance, repair, and alteration of the Center. However, after the parties were ultimately unable to agree on a methodology to enter into the cooperative agreement, which would have been the foundation of a capital improvement plan, legislation was enacted in 1994 that gave the Board sole responsibility for carrying out capital improvement projects at the Kennedy Center facility. A purpose of the legislation was to provide autonomy for the overall management of the Kennedy Center, which included better control over its capital projects and bringing the Kennedy Center building from a state of deterioration to a condition of excellence. The legislation further required the Board to develop and annually update a comprehensive building needs plan. In response to the legislation, the Kennedy Center developed a Comprehensive Building Plan (Building Plan) in 1995 to detail the existing condition of the Kennedy Center facility and planned renovations. The goals of the renovations were to address accessibility and life safety code deficiencies, such as the installation of sprinklers throughout the Center, replace inefficient building systems, and improve visitor services. The original Building Plan anticipated that the capital projects at the Kennedy Center would be completed in two stages. Projects in the first stage—fiscal years 1995 through 1999—would address critical issues to protect the building from water intrusion, provide critical security and life safety measures, and provide improved accessibility. Projects undertaken in the second stage—fiscal years 2000 through 2009—would eliminate the backlog of deferred capital repair projects. However, the Kennedy Center changed its approach to renovating the Center. Rather than undertaking broad-scale projects that could disrupt the entire Center, the Kennedy Center has taken certain areas or theaters out of service and performed all of the necessary renovations in a particular area at one time. For example, rather than installing a new sprinkler system throughout the entire Center, which would have closed multiple theaters simultaneously, the Center is installing sprinklers in each theater as it is renovated. Thus, only one theater is closed at a time. According to Center officials, this approach minimizes the disruptions to ongoing operations in other areas of the Kennedy Center. When the Opera House was renovated, for example, it was closed for almost a year but performances continued in all of the other theaters. The Kennedy Center receives federal funding annually for capital improvement projects based on its Building Plan. In fiscal year 2004, the Kennedy Center received approximately $16 million in federal funds for capital improvement projects. Revenue generated by performances at the Center are used for costs associated with the performances and are not used for capital projects in the Building Plan. In addition to federally funded projects, the Building Plan also discusses other major projects that are being funded with private donations or other nonfederal funding sources, including the recent garage expansion and the proposed plaza project adjacent to the Kennedy Center facility. The plaza project, which will connect the Center to the National Mall, will relocate roadways to improve transportation and pedestrian accessibility to and from the Kennedy Center and surrounding streets. It will include a central fountain that runs from 23rd Street NW to the Kennedy Center, a pedestrian walkway, and a connection to the waterfront. In addition, the plaza will include two proposed buildings with about 200,000 gross square feet each, located on opposite sides of the central fountain (see fig. 1). The Kennedy Center plans for one building to house an exhibition devoted to the history of performing arts in America, include office space for the Kennedy Center staff, and be used as an education center for the performing arts. The other building will be used as rehearsal space for the Washington National Opera and the Kennedy Center and include some additional office space for Kennedy Center staff. These buildings will be constructed with private donations, and upon completion, the Kennedy Center Board will own, operate, and maintain the buildings and green space established on the plaza. In fiscal year 2003, the Center received a pledge of $100 million to be used toward the construction of the planned plaza buildings. According to Kennedy Center officials, they are in the preliminary stages of designing and estimating the cost of the new buildings. Construction of the plaza project is expected to begin in fiscal year 2010, pending federal funding, and the Kennedy Center is expected to begin occupying the buildings in fiscal year 2013. The 1994 legislation that gave the Kennedy Center responsibility for capital projects also authorized the Board to carry out the day-to-day operations and maintenance activities for the Kennedy Center facility. Operations and maintenance funds are used to cover expenses for utilities, security, daily cleaning, and maintenance, among other things. In fiscal years 2003 and 2004, the Kennedy Center received about $16 million in federal appropriations each year for the operations and maintenance of the current facility. Federal appropriations are not used for performance-related expenses. The Kennedy Center’s total operating expenses in fiscal year 2003 were about $118 million. The Kennedy Center generates the majority of its revenue from programs at the Center, contributions, and investments. The Kennedy Center has received approximately $152 million in federal appropriations for capital projects since it took responsibility for these projects in fiscal year 1995. In every fiscal year since 1995, the Kennedy Center has generally received the federal appropriations it requested. For example, in fiscal year 2004, the Kennedy Center requested $16 million in federal appropriations for capital projects and received $15.8 million after rescissions to the budget authority were taken into account. (see table 1). As shown in table 1, the Kennedy Center requested approximately $9 million annually for capital projects for fiscal year 1995 through fiscal year 1998. The Center generally received what it requested in each of these years, but the actual funding available was reduced in some of these years due to a rescission of budget authority. In fiscal year 1997, additional appropriations were provided to the Kennedy Center to address antiterrorism requirements. In fiscal year 1999, the Kennedy Center requested and received $20 million in federal appropriations for capital projects, an increase from the $9 million it originally anticipated receiving in its initial 1995 Building Plan. This increase in funding was given to the Kennedy Center to address several critical projects over a 3-year period. Center officials requested the increased funding on the basis of studies conducted by its architecture and engineering consultants, who concluded an increase in “up front” funding could lead to overall cost savings on the Kennedy Center renovation in the long term. For fiscal years 2002 through 2004, the Kennedy Center gradually reduced its annual funding request from $20 million; however, the total requested funding for these years was about $17 million more than was anticipated in the initial 1995 Building Plan. The Kennedy Center uses its Building Plan to communicate to Congress its planned capital improvement projects and to provide budget estimates for carrying out these projects. The Kennedy Center further describes its planned capital projects and requests federal appropriations for these projects in its annual budget justifications to Congress. Both the Building Plan and budget justifications present budget estimates for broad categories of projects, such as interior repair, accessibility, and egress, but they do not include budget information for specific projects. Unlike the General Services Administration, the Kennedy Center receives a lump sum appropriation for capital projects, and the appropriations are not dedicated to specific projects. The Kennedy Center has the flexibility to change the projects or sequence of projects it plans to fund on the basis of such factors as the need to minimize disruptions to the operations of the Center and budget constraints. The Kennedy Center has requested about $16 million for capital projects in fiscal year 2005. The 2002 Building Plan anticipates the Kennedy Center will receive another $41 million in appropriations through fiscal year 2008 to carry out its planned capital projects, for a total of $209 million. This is consistent with the funding amounts anticipated in the 1997 Building Plan; however, it is $44 million more than was anticipated in the initial 1995 Building Plan to accomplish the same goals. The Kennedy Center has completed or has ongoing 100of the projects it identified in its initial Building Plan and its updates, and has decided not to implement or has postponed 15 of the identified projects. Seventeen projects are planned for fiscal years 2005 through 2008 and include several large projects with life safety components, such as the installation of sprinklers. We believe it is unlikely that the Center will be able to complete the planned projects by the end of fiscal year 2008 or within the appropriation amounts anticipated in the current Building Plan. Several large projects remain to be done because, in part, the Kennedy Center changed the order of projects to minimize disruption to the operations of the Center. The budget estimates for the capital projects planned through fiscal year 2008 are preliminary and will likely increase as the projects are designed. Furthermore, the Comprehensive Building Plan has not been updated annually as required, and it does not provide specific project status and budget information. This limits the usefulness of the plan and inhibits Congress’s ability to know the impact of funding decisions or judge the performance and progress of the Center’s capital projects. Since the first Building Plan was developed in 1995, 132 capital projects have been identified in the plan, and the updates to the plan, to address the deterioration and backlog of capital repairs, and an additional 12 capital projects that were not in the plan have been completed. (See app. II for a list of the specific projects and their status.) The completed projects that had not been identified in the Building Plan were relatively small projects totaling $1.2 million, and include such projects as kitchen repairs and engraving restoration. The Building Plan lacks individual project information necessary to determine if projects are being completed within the original budget estimates and on schedule. Table 2 shows the status of all of the Kennedy Center’s projects since fiscal year 1995. Seventy-four capital projects have been completed at a total cost of about $98 million. Examples of major projects completed include the replacement of chillers; renovation and installation of sprinklers in the two largest theaters—the Concert Hall and Opera House; and installation of a new fire alarm system throughout the building. Figure 1 shows the Opera House during and after the renovation. The Kennedy Center has also completed many smaller projects ranging from the installation of safety rails on the roof terrace to new directional signs in the Center. Thirty-eight capital projects are currently ongoing at a total estimated cost of $67.2 million. Many of these projects, originally planned to begin in different fiscal years, have been combined into single projects for implementation. For example, 15 projects reported in the Building Plan, originally planned to begin as early as fiscal year 1998, have been combined under the one current site improvements project, beginning in fiscal year 2003. Kennedy Center officials expect this project to be completed by the end of calendar year 2004. The ongoing projects include elevator modernization, the installation of sprinklers in areas outside of the theaters, and a smoke evacuation system in the Grand Foyer and Halls of State and Nations. According to Center officials, some of these projects are in the design phase, and their actual costs could increase. Seventeen projects are planned for future years (through fiscal year 2008), with initial budget estimates totaling over $38 million for 15 of the projects. The Kennedy Center did not provide an estimate for 2 of these projects— design and restoration of the windows on the roof terrace level—because officials expect the scope of the restoration project to change significantly based on early design work for window restoration on other levels. Major projects planned for the future include renovations of the Family Theater, Eisenhower Theater, and the Terrace Theater. Kennedy Center officials have cautioned that initial budget estimates are preliminary and are expected to change as the projects are designed. In addition, project estimates are based on the year the project is expected to start; as projects are postponed, costs are expected to increase. Fifteen projects will not be implemented or have been postponed beyond fiscal year 2008. Eleven of these projects, including the relocation of a theater, will not be implemented because Center officials have determined the projects were not financially viable or were no longer needed. The Kennedy Center spent about $600,000 studying two of the projects it decided not to implement. The other 4 projects, related to office renovations and public space improvements, have been postponed because other projects have higher priority. While the Kennedy Center decided to postpone or not implement these 15 projects, the Building Plan did not reflect any changes in the amount it reported as necessary to implement the plan. Given the number and size of the renovation projects that remain to be done and the current likelihood that project estimates may increase, we believe it is unlikely the Kennedy Center will be able to fully implement its Building Plan with the anticipated future appropriations by the end of fiscal year 2008. Each year, the Kennedy Center receives federal funding for capital projects at the Center that is not tied to specific projects. Although the Building Plan includes a proposed construction order for the projects, the Kennedy Center has the flexibility to change the sequence of projects or change specific projects that will be done in any given year. According to Kennedy Center officials, capital projects are prioritized according to a combination of factors, including (1) life safety issues, (2) risk and impact to patrons and staff, (3) needed upgrades to the building systems, (4) theater accessibility, and (5) the need to minimize disruptions to the Center’s operations. As a performing arts center, in fiscal year 2003, the Kennedy Center generated about 70 percent of its income from performances and programs held at the Center and from contributions. Center officials stated that it must continue operations during renovations to the extent possible to continue generating revenue. The need to minimize disruptions to the Center’s operations appeared to be the key consideration when determining the order of capital projects. To minimize disruptions to the Center’s operations and patrons, the Kennedy Center changed its original approach of doing critical life safety projects by the end of fiscal year 1999 to renovating the Center a particular area at a time. For example, the recent renovation of the Opera House included all necessary projects in the theater, such as the removal of asbestos, the installation of a sprinkler system, and the installation of new wall coverings. This approach is less disruptive to the operations of the Kennedy Center; however, many of the life safety projects that the initial Building Plan anticipated would be completed by the late 1990s, although currently ongoing, will not be completed until fiscal year 2006. In addition, three theaters—Family, Eisenhower, and Terrace—still remain to be renovated, including the installation of sprinklers. The renovation of the Family Theater is currently being designed and the Kennedy Center plans to complete this renovation in fiscal year 2005. The Eisenhower Theater renovation is currently in the preliminary design phase. The renovation of the Eisenhower Theater was originally planned for fiscal year 2006, but according to Center officials, the actual renovation has been postponed until fiscal year 2007 or 2008. Finally, the 2002 Building Plan reports that the complete renovation of the Terrace Theater will not be completed until after fiscal year 2008 but indicates complete sprinkler coverage and accessible railings would be added to the theater by the end of fiscal year 2008. Finally, we believe the funding anticipated in the Building Plan may not be sufficient to complete all of the planned projects. Since fiscal year 1995, the Kennedy Center has received almost $152 million for capital projects, and the Center anticipates another $57 million in appropriations for capital projects, through fiscal year 2008, for a total of $209 million. As noted earlier, this is $44 million more than was anticipated in the initial 1995 Building Plan to accomplish the same goals. As of February 29, 2004, the Center has spent over $98 million since fiscal year 1995 on the capital projects it has completed so far or studied but did not implement. It estimates the remaining projects will cost almost another $106 million to complete, for a total of about $204 million. Although the current project budget estimates fall within the anticipated appropriations, many of these estimates are based on preliminary or no design work and are expected to change as the project design is refined and construction begins. According to the Construction Industry Institute, actual project costs may vary by as much as 30 percent to 50 percent from project estimates developed in the early stages of design. The Building Plan is of limited use in understanding the Kennedy Center’s progress in implementing its plan to renovate the Center because it does not include the status of projects identified in prior plans or provide budget information for individual projects. Instead, the plan includes a proposed sequence of work that lists the projects expected to be implemented each fiscal year through fiscal year 2008. In addition, budget information is provided only at a summary level for seven broad categories and not for individual projects. For example, the Building Plan shows that in fiscal year 2004 the Center planned to spend $7.4 million on life safety and security but does not show the amounts budgeted to individual projects such as the installation of smoke evacuation systems. Our 1998 Executive Guide on Capital Planning highlights the importance of sound capital planning, noting that clear communication and good data are essential to supporting sound capital planning and decision making. The Building Plan does not clearly explain how the Center prioritizes and restructures capital projects. For example, the Kennedy Center combined several life safety projects identified in the Building Plan into one project that is currently under way and the Center expects to be completed in fiscal year 2006. The Building Plan had originally identified some of these projects to be started as early as 1996. While the Building Plan updates state that projects may be combined, they do not clearly communicate the decision to combine these projects and that this decision would delay the Center’s progress in meeting life safety codes. In addition, Center officials have said that the potential of future federal funding below the levels identified in the Building Plan will require some projects to be delayed. Without sufficient information in the Building Plan on the prioritization of projects, congressional decision makers will not be able to gauge the Center’s progress in implementing the Building Plan or the impact of funding decisions on individual capital projects. The Kennedy Center reports monthly to the Office of Management and Budget (OMB) the status of individual projects and budget information for ongoing projects. Specifically, for each project, it includes the estimated budget, expenditures to date, and changes in project schedule, which could be used to determine if these projects are on budget and on schedule. However, the report does not include information for projects in future years. Including information on planned projects as well as ongoing projects in the Building Plan would ensure that the Kennedy Center is held accountable for the cost and schedule of its capital projects and is achieving the goals of the Building Plan. Such information could also help the Kennedy Center Board support its requests for appropriations and explain the potential effect on the implementation of the Building Plan if lesser amounts are appropriated. In addition to lacking sufficient information on which to gauge the Kennedy Center’s progress in implementing the Building Plan, the Building Plan has not been updated annually as required in the John F. Kennedy Center Act Amendments of 1994. The Kennedy Center recognizes that annually updating and implementing the Building Plan could help guard against a recurrence of severe deterioration of the facility and over the long term should ultimately reduce the public costs of operating and maintaining the monument. According to a Kennedy Center official, the Center has continued to implement the December 2002 Building Plan but has not updated it because officials did not believe there had been significant changes at the Center and the plan was still applicable. The Kennedy Center has recently hired a new Director of Capital Projects, who expects to issue an update to the Building Plan by the end of 2004. In fiscal year 2004, the Kennedy Center received about $16 million for operations and maintenance costs for the existing Center and will likely need additional federal appropriations for O&M expenses when the new plaza project is complete. We calculate that annual additional O&M costs could range from $6 million to $11 million, in current dollars, for the proposed new plaza and two buildings. However, this preliminary estimate will likely change before fiscal year 2013, the first year annual O&M funds may be needed. The plaza project is in the early planning phase, and decisions made about the project through the design phase will affect actual O&M costs. For example, the planning phase could result in smaller buildings and a plaza with less square footage, reducing O&M costs. The Kennedy Center currently receives federal appropriations for O&M costs at the existing Center. O&M refers to activities that keep a facility running on a daily basis and routine maintenance required based on the use of the facility. Specifically, O&M includes costs for such items as utilities, daily cleaning and maintenance for the building and grounds, minor repair and maintenance, security, and salaries for support staff. In fiscal year 2004, the Kennedy Center received over $16 million in federal funds for O&M related to the existing Center. On the basis of data from a survey of museum facility management practices and Kennedy Center data, we calculate that the potential O&M costs for the proposed plaza project could range from $6 million to $11 million, in current dollars. Kennedy Center officials said they have not formally estimated O&M costs for the proposed plaza project because it is in the early planning phase and decisions on the design of the buildings, which can affect O&M costs, have not been finalized. They expect to estimate O&M costs after the project is designed. However, for purposes of our report, Kennedy Center officials used current O&M costs and O&M cost data obtained from an existing survey of six museums in Washington, D.C., to estimate that O&M costs for the proposed project could range from $15 to $20 per gross square foot of space, in current dollars. Using a slightly different set of assumptions, we estimated O&M costs for the proposed project could be $28 per gross square foot of space. O&M costs are usually estimated on the basis of cost per square foot; if the size of the project changes, the O&M estimate is easily adjusted. O&M rates also vary by type of space because different types of space have different maintenance needs. For example, cleaning and maintaining private office space is generally less expensive than cleaning and maintaining space open to the public that gets more traffic and would require items such as carpeting to be replaced more often. Building industry data is available for the average O&M cost for office space. However, the current plaza project plan indicates that a combination of office, museum quality exhibition space, and rehearsal space will be included in the proposed buildings. Given the combination of the different types of space in the proposed buildings, we estimated potential O&M costs per square foot for the proposed project on the basis of (1) O&M costs for the current Kennedy Center building, (2) a 2002 museum benchmarking survey of facility management practices, and (3) Kennedy Center officials’ estimates. Using these sources, estimates for the potential O&M costs of the buildings were developed as follows: Kennedy Center officials determined that the minimum potential rate for O&M would be based on the rate for the current building. The Center currently pays about $15 a gross square foot for O&M, based on the size of the current facility (1.1 million gross square feet). Kennedy Center officials provided O&M data for six Washington, D.C., museums based on a 2002 museum benchmarking survey of facility management practices conducted by Facility Management Services Ltd., a consulting practice specializing in facility management. The survey obtained information on the costs per square foot of space for five categories of O&M services—janitorial, utilities, building maintenance, exterior grounds maintenance, and building security—for each of the six museums. The O&M costs per square foot of space for each of these categories varied widely among the museums. For example, building maintenance costs ranged from $3.38 to $22.88 per square foot of space. Building maintenance costs can vary depending on the type of building materials used to construct the building and the type of equipment inside the building. Similarly, building security costs ranged from $2.66 to $23.43 per square foot of space. Factors that could affect building security costs include the value of the museum’s contents (e.g., fine art) and the location of the facility. Because the proposed new plaza buildings are still in the early planning phase and many factors, including the size of the proposed buildings and the types of building materials used, could change before designs are finalized, we estimated the potential O&M rate for the proposed buildings by averaging the aggregate O&M costs for the six museums. This resulted in an O&M rate of $28 per gross square foot. Kennedy Center officials also estimated the potential O&M rate for the proposed buildings using the museum data described above, and adjusted the data based on such factors as the size of the other museums relative to the proposed new buildings and plaza, estimates from the Kennedy Center’s current janitorial provider, and the difference in security levels needed at the two proposed buildings. In addition, Kennedy Center officials discounted the information from the museums with the highest and lowest O&M costs and projected O&M costs on the basis of data from the other four museums. As a result, Kennedy Center officials estimated that the average O&M rate for the two buildings could be $20 per gross square foot. On the basis of the potential O&M rates—$15, $20, and $28 per gross square foot—and the current proposed size of the two new buildings—a total of about 402,000 gross square feet--we calculate that total O&M for the new plaza and buildings could range from $6 million to $11 million annually, in current dollars. The plaza and buildings project is in the early stages of the planning phase, and many factors could affect the actual O&M costs. Some of the factors that will affect O&M costs are within the control of the Kennedy Center, and others are not. Examples of factors within the Kennedy Center’s control that may affect O&M costs are as follows: The current plaza proposal includes a large fountain located above a roadway that connects the Kennedy Center to the National Mall. Fountains are expensive to maintain, and locating the fountain above a roadway could present additional security risks from the traffic below, which may increase security costs. The size of the plaza and buildings has not yet been finalized. A reduction or increase in the size of the plaza and buildings would have a direct affect on O&M costs. The selection of building materials, such as the current plan to use a large amount of glass on the outside of the buildings, will affect O&M costs. Buildings with a large amount of glass on the outside are more expensive to cool due to the heat that is absorbed by the glass. In addition, glass is more expensive to clean than other materials, such as brick. The plaza and buildings project is not expected to be occupied until 2013, and economic factors that are not within the Kennedy Center’s control may affect actual O&M costs. For example, utility and labor rates have generally increased at a higher rate than the rate of inflation. It is difficult to anticipate these rates so far in the future. Furthermore, the actual O&M costs may not be known until the buildings are in operation for at least one annual cycle of using the plaza and for heating and cooling the new buildings. At the end of that cycle, the Kennedy Center’s appropriations request should be based on the actual O&M costs it incurred. As discussed earlier in this report, Congress currently funds Kennedy Center capital improvement projects not related to performances. Given the current precedent of providing funding for capital improvement projects at the Center, Congress may also be expected to provide additional funds in the future for capital improvement costs associated with the plaza project. The requirement to develop and annually update a Comprehensive Building Plan was intended to help improve management of the Kennedy Center’s capital projects and, over the long term, help reduce the public costs of operating and maintaining the facility. The current plan anticipated that projects addressing life safety and accessibility issues—needed to meet current codes—would be completed by the end of fiscal year 2008. However, it is unlikely the Kennedy Center’s Building Plan will be fully implemented by 2008, including life safety projects in some areas. This is due, in part, to changes in the sequence of its planned projects. Furthermore, the current Building Plan has not been updated since December 2002, and it does not provide individual project budgets or prioritize capital projects; thus, it is unclear which projects might be delayed or not implemented due to budget constraints. It is also not possible to determine from the Building Plan if individual projects are completed within project budget estimates. Including this information in its annual Building Plan, as well as the progress that has been made in renovating the Center and in meeting life safety and accessibility codes, would make the Kennedy Center’s use of federal funds to carry out its capital renovations more transparent and make the Kennedy Center more accountable for the use of federal funds. This information could also help the Kennedy Center support its request for federal funding and communicate more clearly the potential impact of federal funding decisions on the day-to-day operations of the Kennedy Center facility. To help congressional decision makers oversee the capital projects at the Kennedy Center and make funding decisions, we recommend that the President of the Kennedy Center, in conjunction with the Chairman of the Board of Trustees, annually update the comprehensive building plan, as required, and include (1) the prioritization of projects, (2) project status, and (3) updated budget information for planned and ongoing projects. We provided a draft copy of this report to the President of the Kennedy Center. On August 18, 2004, the Kennedy Center President provided us with written comments on behalf of the trustees and staff (see app. III). The President agreed with our recommendation and stated that Kennedy Center staff will plan to implement it immediately. Kennedy Center officials also provided technical comments that have been incorporated throughout the report, as appropriate. The letter also emphasized that the Comprehensive Building Plan is primarily a management tool and that other reports are the vehicles for keeping Congress informed of the Center’s progress in its renovation program. As part of our work, we reviewed the reports to the Operations Committee and a monthly report to OMB. While some of the information we are recommending be included in the Comprehensive Building Plan is provided in these reports, other recommended project information is not. For example, neither report provides information on project prioritization or projects planned for the future. The project information that is provided is not presented in a format that allows stakeholders to easily track the overall progress of the Kennedy Center renovations or specific capital projects from the building plan. It also appears that this information is not being conveyed to all congressional stakeholders. We believe that having project specific information available in one document that is provided to the stakeholders annually, as described in our recommendation, will help congressional decision makers and other stakeholders oversee the capital projects at the Kennedy Center. In addition, the letter did not agree with how we counted the projects identified in the Comprehensive Building Plan. However, it stated that the Comprehensive Building Plan has not been consistent in how it has identified projects and that the most recent plan lists design and implementation as two separate projects, while the earlier plans listed them as one project. As we noted in our report, the Comprehensive Building Plan does not clearly explain how projects are restructured or reported in different updates. Since our objective was to compare the actual projects undertaken with those reported in the Comprehensive Building Plan, we have identified and numbered the projects as listed in the plan and its updates to the plan. We understand the Kennedy Center’s concern that how the projects are counted can change the reported percentage of projects completed. Thus, we have deleted the reference to the percentage of projects completed as an indication of the Kennedy Center’s progress in implementing the Comprehensive Building Plan and only report actual numbers of projects. We believe that if the Kennedy Center implements our recommendation and provides more clear project information, this type of analysis should be possible in the future. As agreed with your office, unless you publicly announce the contents of this report earlier, we plan no further distribution until 5 days from the report date. At that time, we will send copies to the appropriate congressional committees, the Chairman of the Kennedy Center Board of Trustees, and the President of the Kennedy Center. We will also make copies available to others on request. In addition, the report will be available at no charge on the GAO Web site at http://www.gao.gov. If you or your staff has any questions, please contact me on (202) 512-2834 or at guerrerop@gao.gov. See appendix IV for a list of the major contributors to this report. To determine the amount of federal appropriations the John F. Kennedy Center for the Performing Arts (Center) requested and received for capital projects for fiscal years 1995 to 2004, we reviewed the Kennedy Center’s annual budget justification to Congress and Comprehensive Building Plan and its updates; federal authorization and appropriation laws; and the Kennedy Center’s audited financial statements. The Kennedy Center’s budget justifications to Congress contain the Kennedy Center’s request for federal funding for its capital repairs and rehabilitation. We compared the amount the Kennedy Center requested with the actual appropriations the Kennedy Center received from fiscal year 1995 through 2004, taking into account rescissions to budget authority. We also compared the amounts of the appropriations identified in the law with the amounts identified in the Kennedy Center’s audited financial statements and verified rescission amounts with Kennedy Center officials. Finally, we relied on the Kennedy Center’s 2002 Comprehensive Building Plan to determine the amount of federal appropriations the Center expects to request through fiscal year 2008. We also reviewed the budget justifications and Building Plans to determine why changes were made to the Kennedy Center’s funding request. To determine the status of the Kennedy Center’s Comprehensive Building Plan and its updates, we reviewed the initial 1995 Comprehensive Building Plan and subsequent updates to the plan. We developed a list of capital projects the Kennedy Center reported it was planning to complete. We discussed with Kennedy Center officials the project status and cost information for these projects and other projects that it had completed with federal funds appropriated for capital projects since fiscal year 1995. We reviewed the Kennedy Center’s annual financial statements and supporting capital project schedules. We determined that the information provided for project costs appeared reasonable based on the annual capital expenditures and capital projects in progress listed in the financial statements. We toured the Kennedy Center and visually saw many of the projects listed in the Building Plan. We also interviewed the Kennedy Center’s external auditor to determine what testing was performed on internal controls over federal expenditures. Thus, we determined that project status and cost data were sufficiently reliable for the purpose of our review. Finally, we compared the information the Kennedy Center provided on the status of the capital projects in the Building Plan and its updates and capital appropriations received since fiscal year 1995 to evaluate the likelihood that the plan would be fully implemented as planned by the end of fiscal year 2008. We did not evaluate whether individual capital projects were completed within their original budgets or on schedule. To determine the potential impact of the Center’s proposed plaza project on the need for future federal funds, we calculated the potential operations and maintenance (O&M) costs based on data from a survey of museum facility management practices and the Kennedy Center’s projected O&M rates. Kennedy Center officials provided data for five categories of O&M expenses for six Washington, D.C., museums based on a 2002 museum benchmarking survey of facility management practices conducted by Facility Management Services Ltd. Since one of the buildings in the proposed plaza project will contain space that the Center officials said would be maintained at the same level as a museum, we agreed that it was appropriate to use museums in Washington, D.C., to estimate the potential O&M costs. We estimated the potential O&M rate for the proposed plaza project by averaging the aggregate O&M costs for the six museums. We used the average O&M costs to develop our estimate because the proposed plaza project is still in the early planning phase and many factors, including the size of the buildings, could change before designs are finalized. The Kennedy Center officials’ projections were based on its current O&M costs and the O&M cost data for six museums in Washington, D.C., described above. Kennedy Center officials believe that the new buildings will cost at least as much to maintain and operate per square foot as the current Center. They could not identify any category of O&M expenses they believed would be less expensive to operate than the current building. The Center officials said they disregarded the information from the museums with the highest and lowest O&M costs and projected O&M costs on the basis of data from the other four museums. According to the officials, they adjusted the rates for the different categories that make up the O&M costs, based on a number of factors, such as the size of the other museums relative to the proposed new plaza project. For example, the Center officials said they increased the expected cost of grounds maintenance over the other museums because the proposed plaza project includes a large fountain, which will be expensive to maintain. In addition, because the plaza will be suspended over a roadway, all of the plants will have to be in containers, which will also increase operations and maintenance costs. Since there are a wide variety of types of proposed space in the buildings, ranging from museum space to rehearsal rooms, the Kennedy Center officials said they averaged rates based on the different types of space. We independently researched building industry groups’ rates, including the Building Owners and Managers Association and the International Facility Management Association, but did not identify any O&M rates that would have been appropriate to use for the type of space planned for the proposed plaza buildings. We discussed the methodology used in conducting the museum survey with Facility Management Services Ltd and discussed the measures incorporated into the survey to maximize accuracy of the data. We determined that the data on O&M costs for the six Washington, D.C., area museums is reliable for purposes of this report and that the Kennedy Center’s estimated rates were rational given the currently available information. We conducted our work from January 2004 through July 2004 in accordance with generally accepted government auditing standards. The following tables show the cost or expected cost of the Kennedy Center’s capital projects as identified in its Comprehensive Building Plan and its updates. The tables show those projects that are completed, ongoing, or planned for future years, and those that have not been implemented or have been postponed. In addition to the individual named above, Omar Beyah, Maria Edelstein, Brandon Haller, Nancy Lueke, Julie Phillips, and Susan Michal-Smith made significant contributions to this report. The Government Accountability Office, the audit, evaluation and investigative arm of Congress, exists to support Congress in meeting its constitutional responsibilities and to help improve the performance and accountability of the federal government for the American people. GAO examines the use of public funds; evaluates federal programs and policies; and provides analyses, recommendations, and other assistance to help Congress make informed oversight, policy, and funding decisions. GAO’s commitment to good government is reflected in its core values of accountability, integrity, and reliability. The fastest and easiest way to obtain copies of GAO documents at no cost is through GAO’s Web site (www.gao.gov). Each weekday, GAO posts newly released reports, testimony, and correspondence on its Web site. To have GAO e-mail you a list of newly posted products every afternoon, go to www.gao.gov and select “Subscribe to Updates.”

Summary: Since fiscal year 1995, the John F. Kennedy Center for the Performing Arts (Center) has been responsible and received federal funding for implementing capital improvement projects and operations and maintenance activities. The Kennedy Center's Comprehensive Building Plan identifies capital projects needed to renovate the Center and bring it into compliance with current life safety and accessibility codes. The Kennedy Center currently is planning to construct, with private funds, two new buildings to open in 2013 on a new plaza to be built adjacent to the existing facility. The Kennedy Center expects federal funding to operate and maintain these buildings. GAO was asked to examine (1) how much the Center has received in federal appropriations for capital projects, (2) the status of the Comprehensive Building Plan and updates, and (3) the potential impact of the Center's plaza project on the need for future operations and maintenance funding. For fiscal years 1995 through 2004, the Kennedy Center received approximately $152 million in federal appropriations for capital projects identified in its Comprehensive Building Plan. According to its fiscal year 2002 Comprehensive Building Plan, the Kennedy Center will need an additional $57 million in federal appropriations from fiscal year 2005 through fiscal year 2008 to complete its planned capital projects. The Kennedy Center has completed many of the capital projects identified in the Comprehensive Building Plan and has many more ongoing. However, we do not expect the Center to be able to complete all of the capital projects identified in the plan by fiscal year 2008. This is in part because the Kennedy Center reprioritized the sequence of its planned projects to minimize disruptions to its patrons. Several of the projects that will likely not be completed include components, such as the installation of sprinklers, that are important in meeting the Kennedy Center's goal of bringing the facility into compliance with current life safety codes. However, the Comprehensive Building Plan does not discuss changes to its prioritization of projects or the impact of those changes on completing its planned renovations. In addition, the updates to the plan do not include information on the status of projects identified in earlier plans or provide budget information for individual projects. As a result, the Comprehensive Building Plan is of limited use for understanding the Kennedy Center's progress in completing its planned renovations. Operations and maintenance costs for the plaza project, including two new buildings, could range from $6 million to $11 million annually, in current dollars, based on data from a survey of museum facility management practices and Kennedy Center data. The Kennedy Center expects to request additional annual federal appropriations for these costs. However, because the project is currently in the early planning phase, the operations and maintenance estimate could change as designs are finalized. In fiscal year 2004, the Center received about $16 million for the operations and maintenance costs of the existing facility.