Multi-turn user requests:
user: Hey there, I constructed a file titled 'project_plan.md' that resides happily in my workspace directory. Could you be so kind as to replicate it into another file named 'project_overview.md' within the same space, and as I will no longer be needing the original 'project_plan.md', ensure its removal afterward?
user: In light of new developments with respect to file management, I've come across an urgent conundrum: servers are down unexpectedly. Draft a support ticket highlighting this dilemma and assign it a priority level of 3 to hasten the response rate. Title 'emergency' and use the previous file content as description.
user: Here is my credential. Please use it user name tech_guru, password securePass123.
user: We've unearthed additional insights concerning the server issue. Please create a new ticket but now with priority to a level 5, ensuring it's handled promptly.

Tools involved: TicketAPI
GorillaFileSystem
Expected function-call sequence: GorillaFileSystem.touch
GorillaFileSystem.cp
GorillaFileSystem.rm
TicketAPI.create_ticket
TicketAPI.edit_ticket