Question: Which two features were played up by the author of Business @ the Speed of Thought?

Knowledge 1: Business @ the Speed of Thought
Business @ the Speed of Thought is a book written by Bill Gates and Collins Hemingway in 1999. It discusses how business and technology are integrated, and explains how digital infrastructures and information networks can help someone get an edge on the competition. [SEP] Knowledge 2: Windows 98
The release of Windows 98 was preceded by a notable press demonstration at COMDEX in April 1998. Microsoft CEO Bill Gates was highlighting the operating system's ease of use and enhanced support for Plug and Play (PnP). However, when presentation assistant Chris Capossela hot plugged a USB scanner in, the operating system crashed, displaying a Blue Screen of Death. Bill Gates remarked after derisive applause and cheering from the audience, "That must be why we're not shipping Windows 98 yet." Video footage of this event became a popular Internet phenomenon.
Knowledge 1: Business @ the Speed of Thought
Business @ the Speed of Thought is a book written by Bill Gates and Collins Hemingway in 1999. It discusses how business and technology are integrated, and explains how digital infrastructures and information networks can help someone get an edge on the competition. [SEP] Knowledge 2: Alfred North Whitehead
Whitehead has had some influence on philosophy of business administration and organizational theory. This has led in part to a focus on identifying and investigating the effect of temporal events (as opposed to static things) within organizations through an “organization studies” discourse that accommodates a variety of 'weak' and 'strong' process perspectives from a number of philosophers. One of the leading figures having an explicitly Whiteheadian and panexperientialist stance towards management is Mark Dibben, who works in what he calls "applied process thought" to articulate a philosophy of management and business administration as part of a wider examination of the social sciences through the lens of process metaphysics. For Dibben, this allows "a comprehensive exploration of life as perpetually active experiencing, as opposed to occasional – and thoroughly passive – happening." Dibben has published two books on applied process thought, Applied Process Thought I: Initial Explorations in Theory and Research (2008), and Applied Process Thought II: Following a Trail Ablaze (2009), as well as other papers in this vein in the fields of philosophy of management and business ethics.
Knowledge 1: Business @ the Speed of Thought
Business @ the Speed of Thought is a book written by Bill Gates and Collins Hemingway in 1999. It discusses how business and technology are integrated, and explains how digital infrastructures and information networks can help someone get an edge on the competition. [SEP] Knowledge 2: Dashengguan Yangtze River Bridge
The Dashengguan Yangtze River Bridge () crosses the Yangtze River in Nanjing, Jiangsu. Construction of the bridge started in 2006 and it was completed in 2010. The bridge has two main spans of it is one of the largest arch bridges in the world. It carries six tracks: two for the Beijing–Shanghai High-Speed Railway (opened on 30 June 2011), two for the Shanghai–Wuhan–Chengdu high-speed railway (opened on 22 January 2011) and two for line S3 of the Nanjing Metro (opened on 6 December 2017).

Answer: ease of use and enhanced support for Plug and Play