sharmila122125/customer-support-csat huggingface dataset:
There is no customer support number
Very nice work
Accilent.
About clothes please mention accuracy size data So that more issues do not come
Good customer executive service support
huge refrigerator delivery experience sucks
Comment ment wrong order not delivered
Please have the authority to take action when we have the quality/performance issues.
Shopzilla logistics support is pathetic. Also there's no upfront communication in case of delay/rescheduled delivery
Very nice executive and beautiful talk to me
Customer care rep assured that order will be delivered asap but again my grocery order delivery date shifted. Hope it will be delivered by creating spl slot or as 1st delivery order
Please provide Customer care number as it very difficult to connect you.
Please make grocery more reliable to custoemrs
Very bad costumer suport without resion cancel my odar
Saree not returned option available
Gud work customer support
Plz one more option in your return policy that is \"product missing or product short\"
When I was in call with mam my experience was so good and the mam is also so polite and friendly ??
Super support
Very nice girl riddhi much supportive
More clarity with product.
The PDF invoice can't be open.
Worst experience and FIR file against Shopzilla
Customer service executive was very Good.He listened to my problems very well.
They are not understanding the problem and i have already called 10 times but still no resolution.
I want to return my product
Thank for your support ??
This person is good but senior team not good not answer
Customer care Executive is so talented and So Hardworking
Bad exprince
Good to talk with Shopzilla customercare
I am very Offended
Please ensure deliver product as par delivery date
My order was not delivered on time. It got delayed for 3 days. This order was very urgent for me. To add to that, customer care was very pathetic in resolving the issue. I requested them to send an acknowledement or keep me informed through email...which they declined saying they don't have Authority.
Very friendly mam
Worst app Shopzilla
??????? ????? ??? ???? ?? ???
Information is not available
Bery bad service ever
thank you for solving my all issue .....thank you so much sir
Good service but some time delay
Give the proper training for resolve issues
Aaru Rajput
Packing is not good
Kindly try to provide original item
Solve my problem
Please ??, delivery date change mat kijiye. Ham log delivery date dekh kar hi apna  ,   pe sman   sakte ho to   time mat dikhaiye.  Mai apna 20 din ka bachha   , isme bhi app   date change kar rahe hai.   sir, dusre site main same company ka same product without delivery charges ka  ,     dekh ke delivery charg de ke order kiya,   date change  . Ka faida hua 'Shopzilla' se order ke?
excellent customer care service
Nice beautiful wonderful awesome phenomenon, have a great day.
Very good support by customer executive
Thank you so much sir
Tq bahut   se bataye hain hume   to aap jarur receive
Iam satisfied to your help.
Make policies more simple
Thankyou Minalfor your efforts to understand my issue about the replacement
Very poor and useless service go to hell
Useless policy l will take this issue to consumer court as it is not addressed.
Customer care services very good sir ji
Thank you so much sir ??
Stop harassing cutomers
Atleast you Need to ask the customer before marking the ticket close
Selling products company details
This is a very good app for online shopping and there are no. Of variety and trendy cloth
Wowww this servicer typing speed on computer is too fast to reduce the customer delay.... Keep it up.... ??
Customer care is very good
I AM happy to talk Shopzilla supporter because he solved all my problems
Great Support!
Please correct network problom. The voice are not batter.
Mujhe accha   meri bat suni Meri problem   thenk you
My product was not delivered what I ordered...., wrong item  delivered . I was continued call to customer care executives from last 9 days for solved my problem but instead to solving my problems   they assurance me that with in 24 hours my case is resolved day by day 9 days past ....Neither they solved my problem nor they delivered my products  at last Sr.customer care executives told me that junior executives are not proper handling your case & now the stipulated time is over to solved your problems.  They mentally harsh me since last 9 days . Don't believe   .
Poor service not proper answer and not solved my problem
The knowingly Don't solver the problem
Please provide Telugu regional language consultant
This osm advisor.
very nice way of talking
Support agent informed that he can not provide delivery agent details however my order is showing out for delivery.
My issue not solved
Good and politely talk. Please increase her position and gave position as trainer . She will definitely change Shopzilla excutive behaviour
Madad karne   dhanyavad
There should be flexibility on delivery date.l which is not clear.
Improve your delivery partner and immediately take action on delay delivery
I like to the exucative member
Shopzilla support team ko phone karne par bolate hai 6 se 7 working day me theek ho jaega abhi tak theek   ??     delivery hone   likhta hai cancelled 1009 rupay ke 15 items order karne par 14 item delivered  Dhara oil nahi delivery   uska refund nahi mila hai Super coin nahi mila hai
Very nice call customer
Please arrange a skilled technician to assembly my bicycle.
Very good costomer service ??
Bengali language option available kor dijiye
Thank you to clear my problem
I am waiting for pickup .No QA items are live warms and just changed the labels ( anjeer ).
Background noise could have been canceled during customer service call.
Never pick up my product?
Tynku so much rishabh sir ur behaviour is absolutely friendly thnku so much for helping me
My complaint good  response
Otherwise all good
My problem regarding change of delivery address not
Please give the priority on shipment delivery on time and consideration on product quality
Comeny is not provide effective products
Good conversation Mr Krishna I am so happy keep it up
The staff who assisted me was superb and   to her patience skills...
Reply was irrelevant. I asked something and I got something. My time was totally wasted.
The requested product flavour must be delivered instead of other flavour products of the same company.
That person was so rude and didn't even understand English properly you guys need to monitor his more calls and need to ensure that get good Cx service on escalation desk as well...Talking abt the girl i spoke too she just did the complaint on the acc and nothing else and as per the escalation desk that senior dont even has the rights of senior
Delivery boy cancel our order whimsically
Very good talk to you sir
I had ordered a phone with an exchange of my old phone Poco M3, it had a scratch on screen which I mentioned at the time I ordered. Today delivery agent came and refused that he will not give the phone and will not exchange phone with scratch glass. He was rude, arrogant and said Shopzilla has different policy so we will not accept this exchange. Since 5 days I was waiting for my phone and this shit situation happened with me. The Shopzilla support is not at all useful. Saying wait till 15th August. Are you people really crazy someone needs your urgent help and you are saying wait for next 3 days. Worst support.
Even the customer support is not giving the assurance regarding the orders.
I not happy with your service
Nice work ??
Floor delivered infected with floor worms
Provide fast service to refund, replacement of product.
Excellent Customer care service. So many Thanks to Shopzilla Customer customer support Executive.
Try to improve replacement and returns policy
Very good costmar care workar
this customer executive committed that my order will be delivered by 11th Aug, but haven't received it yet, can you please at least check that your executives are making fake committments.
As compared to other ones your service is far better. Please maintain this and keep updating yourself.Thank You!
Very helpful sir
Very well mannered behaviour thanks for the gesture.
Shopzilla is the worst, they don't deliver, they keep changing date by date, your company is the worst.  The way of earning money of Shopzilla people, the orders we make, these people do not deliver and tell their own people, have you not attended your order, so they cancel it and take the cancellation fee from themselves, this is the biggest of Shopzilla  way to rob...
ji se   wo sahi the baki sharad bekar shaks tha uske baad ek Medam se   wo bhi dramabaaj queeen nikli
try to connect the call with support staff in less time
Your customer service is totally satisfied
He is good man ??I really enjoyed talking to him, he solved my problemThank you so much
Please understand the customer view
SOLVE MY ISSUE AS SOON AS POSSIBLE
Very disappointed with refund & return of product.
Waiting till pickup will be
Provide price tags with the product so that return or replace will not be a troublesome approach
Mentioned more facility option.
She is so humble and well explained my problem
Put call on hold for 20 minitus , What is this ??? Are you think we are free for the same .
Very bad response ??
SuperBuy provide better service than you
Thanks for the lovely support gauri thakur
T q
I had talked a very intelligent & customer oriented & proactive customer care executive ..so make every executive like that
Thanks for contacting us
It was nice talking with the customer agent
You want take this product plzz
Very good ????????????
Good csa
Overall good but please check My order tata chakra gold tea 500gm but I received 3roses tea 250gm what happen dates also missing I am disappointed So please check always Thanks for all
Very humble.
Saurab was good ????
Rupali was so kind and supportive...
Give some comparison
Exchange policy
Excellent support by representative
Customer care executive is extremely helpful
Installation time
This Representative   Aa Gaya Isse Kuchh Solve Hone Wala Nahi Hai Bhai Tu Ghar  ,   Se   Mang Nahi Sakta Or Hamse  ,  To Pata Kar Ki Delivery Boy Ne Delivery Ke Waqt Photo   Ka Bheja Hai kese Aadmi Ho Yaar   Ki Galti Tu  ?   , Galat Cherz   , Or Ek Baar Review Section Me   To Le Bhai Ki    Ne Jo Item Kaa  Naam Likha   Me Kisi Customer  ? EK do   Pro Plus Mila Hai Baki Ka? To aesa bhi ho sakta hai na ki aap kisibhi    pe nazar nahi rakhte, kal koi aake watch ke box me drugs daal   aap hamse hi proof mango ge?   problem  solve karna nahi aata hona  to kripya ghar pe baithe = or dusri baat aese fraud seller logo   hi chahiye
good support ??
Resolution taken a lot of time.  It is unexpected.  Please improve this process.
Should offer advance refund in such cases where pick take sthis much time
Customer care person very nice
It good person more answer solve
I am an old customer all just I wanted is return an item which is completely non suitable for me.
Customer support is very useful and customer service very osm
I am not using my primary contact number since last 4 years. When I try to return my product,OTP Directly going to primary contact number. So, I am unable to return my product. I want to remove primary number. But customer executive said that she can't remove primary phone number without adding any new number.
Very good Service by Shopzilla Service
Waste and fake app fruad working
Delivery of wrong items should be stopped.
Customer care are useless they are helpless only suggesting our high team call you but not receiving calls
Please ensure customer complaints
Special thanx for Shopzilla customer executives
It was awesome talking to the executive.
Customer executive   replied very efficiently and in a clear manner.
Custom sapot is good
provide product contact no & Email.
Very bad servicing
Mujhse bola   16 aug   replace ment mil
Good response, polite speaking,good service
The consultant was very polite & interested to solve my queries ,,she has good & humble communication skill ,,may   bless her ??
Most help full pearson
Customer care is very in interaction I am satisfied with my problem
Please inform customer in case of any unforeseen circumstances
The time have been reached to throw out the Shopzilla.
Exillent Thanks you rishikamy problem is a  solws.
I am satisfied with kind of positive response received from the consultant named  . She is very professional, polite and patient and addresses my issue responsibly and forwarded it to senior team for quick action. I appreciate her efforts.
Try to resolve the issue quickly, and deliverys can be made on time
Please resolve the queries within a given SLA, its been more than 10 days i raised my query and the issue is still not resolved
quickly solve my issue
Nice costomer service
Pethetic customer service
The service help agent was really helpful but Shopzilla in overall experience is the worst app ever ove used.
All customer care executive and senior executive are Slacker.evevn they haven't common sense too
So far worst service from Shopzilla to replace the defecting item that was initially shipped and holding my amount for a long time airh worst customer service support
???? ??? ??????? ?? ??? ???? ?? ???? ?? ????? ????? ?? ????? ????? ?????? ???? ????? ??? ???? ??? ????     ??? ?? ?? ?? sorry
Castmar cal service is very good and returned policy is so bad
I m happy support customer service
Please monitor escalations for repeated issues not closed despite suggested timelines/resolutions.Especially with the issues related to logistics team.
Cccgh
Please don't encourage fraud products
Very poor service filpcat
They resolv e my problem
Quick & Good customer support, Thanks Shopzilla
Totally waste of money and time
It's bed app
Nice I like it.. thank you Shopzilla
It was good support. Thank you
Provide change my style options in exchange
I am very happy thanks
Bogus. Thirdclass.
Best ????
Your executive have picked up mattrace for return the order by today but status in system is not changed. Kindly update the status on website immediately.
The support executive madam listened my concern patiently amd redressed my issue from her side
WERE GOOD PERSON IN CALL PERSON
Executive was good
My issue is still not resolved. When is my order for Google Pixel 6a going to be delivered. The product wasn't delivered in the 1st attempt because of unprofessional and careless behavior of the delivery executive. I am totally disappointed with Shopzilla in this matter
Exillent
Pls. generate and SMS or EMail any kind of Ticket No. for the Enquiry raised.
Need to improve service many more
Calling sutomer care is tough job. There is no email id .why you have deleted email ids . There should be a a dedicated person for escalated issue .
Resolve the issue raised by customer on priority.Kindly make sure that customer don't suffer due to your technical glitch.
Not return the product despite mentioned available for return option
The executive is very polite
Good conversation ????
Showing diffrent producted and send diffrent and return policy alsi not there words
Bad service i need a boat service center number
Very bad service of ShopzillaTotally unhappy
I love that conversation
Your technical visit team is not good,a guy named - who have visited my house for technical issues related to router for return was not knowledgeable. He has not solved my problem related to router and falsely updated that on Shopzilla that he has resolved it.
A delivery executive came to supply goods at 10 pm and told my wife to bring goods from down to 1st floor, and he took away returned vegetable without giving bill, rude mannerless and disgusting behavior, if you don't take any action against him it's your loss, please give same bad quality to vegetables to your CEO
Customer support executive was very polite and experienced that's why I giving thus feedback but my issue not resolved due to executive cannot do anything about product delivered or not
Instant refund
Pls take minimum time to resolve any issues as u takes too long time, customer are suffering
Excellent ?? bro
Good sir....
Shake  . She is so amazing on Shopzilla customer support team. I don\u2019t know my order will be no resolved or not. But shake   provide me a good information good services
The voice was breaking while speaking with customer care.
Product deliver issues need to be sorted
Return time is too long
Service nice
their shud be option to solve issue on chat and also option to change number
Sellers are selling fake products and no solutions
Please romved delivery charges for Shopzilla plus che.Thank you
Sir ka bat chit ka andaz hame pasand aaya
Good speaking and understand my queries
Worst executive
Sir   karke bahut   aur pura help kiye sir   sir   ?????
There should be categories by which customer can easily understand what options are valid for return or refund if he get open box delivery
Pls don't do same mistakes pls che\u00E7k all product nd send.
Courier services poor
She talked to me politely  and understood my problem
Male voice exicutive customer support was best.
Wrost Experience
Call discnoct
Pls don't fool customer that we had denied to take order though I am waiting since 8aug to receive order. My cats n customer care call will prove you how much I was eagerly waiting for order. Also can you refund today price of products or else deliver the product order in great offer
Very goodMy help
Very poor regarding service
Rubbish customer service
Problem not solved
This is for the first time I have been gone through this unprofessional behavior by Shopzilla . No one knows where the product is, Information page shows it was out for delivery from last three days.
Exicutive was very excellent to talk..she is a very good communicator and her behaviour is excellent and very good..she was explaining properly everything... special thanks to her.. thank you maam
Gud job sir
Improve your delivery infrastructure..
customer care executive
Kindly update the time of delivery
Well done ?
My problem is solved thanks
Even if the wrong product is sent and a return request is made, no one responds and ignores it.
you should act as you promise
Issue resolved without any solution.
Good communication skill, better attend querrys of customer, good pessions.
Too much good ???
Don't commit if you cannot fulfill commitment
Best befave ,and talking is best and solv my problem ?????
My refund no credit to my account and I'm following up from long time for the same
Very good experience, i am happy
Customer care was too good.his conversation is very smart and cool.
Do write to the seller for the cancellation of the order article without intimating the customer.Thanks
Very good support Shopzilla team thank you very much
Thanks for compliment request raise help me ??????
When some electronic item stops working after the official return back period , Shopzilla should ensure to share the items manufacturers details and contact number /address , and help resolve the issue when the said device is within the warranty period Regards
Thank you so much madam ??
Customer support executive has no more information and disguided customer.
It took almost 30 minutes to reach a executive. Moreover the   is really a piece of sh*t
Very good nice
Very disappointed from your support team.. You team only take time but not provide any proper solution..
is good guy
Please make a complaint department there are some fake and lack of knowledge person who atten the calls
Problem solve krne ke liy Thanks
I am happy to solve my problem  thanks ??
It is an extremely disgusting experience. You guys are not able to solve a simple problem nor answer simple questions or suggest anything to solve the situation. You have a standard reply template and your executive keeps parroting that. You actually have no desire to solve a customer's problem. THANK YOU for ruining my day and plans
Product return and refund policy more effective implementation some time returns policy
Please don't cancel products order from your side..
wrong product received
Sir   and charging ka essu hai vo Mai nahi slove   please product replacement or return.....,thanku Shopzilla team essu resolve fastly plz
After the ph cuts no solution no call back ridiculous service
Excellent customer service mr.
Very bad support it does not understand my issue and mailing issue solved.
Service is very poor
You are rejected my replacement query which i mentioned with proofe. i mentioned all proofe on your site.
Please ask your courier partners to train the delivery boys. They don't have a common sense and i request you to send another delivery guy for my pickup he is rejecting my return request on his silly untrained behaviour. If this situation exists today also then i will beat him to death.The. Only i will be satisfied.
Need correct payment invoice.
Reaqest call book mark option is update in aap
Good gitanjali
Thank you but pls solve my issue in minimum time?
I found him the best customer executive on Shopzilla in so many days because he was fully focused on my problem and good and simple communication skill. I like it.
Keep review on warranty and reutrn policey with brand agreement on randomly whether company obey the agreement or not towards yours valuable customers
Well spoken to customer service representative
Work on delivery
Poor support. Not have any information and they tell only technical issue can not do anything. Non sense service
Don't allow non loyal vendor
I am deleteting Shopzilla I will use SuperBuy from now
My call was disconnected
Process is so lengthy plz short this
Thanks ????RAM RAM ??
Product not returned and pls return my payment
Costumer Care service is very good
Worst service i have ever seen noone is responsible for customer's complaint or satisfaction.
Please solve matter
Make sure and check reviews and types of seller on Shopzilla
Keep smiling face to the customer
Good coustomer care service from Shopzilla
third class service of Shopzilla customer care , not getting customer problem , given fake promises
Thank you for contacting me and kind enough to address customer issue
Help desk option is not understand sometimes
Make seller fair with coustomer
All products will be return policy
Very good menrs and services ??
No, rest are all good so far. I am happy with Shopzilla overall.
Consultant was very good and polite...he understood my problem very well...& Resolved my issue.... thanku so much..
I need immediately solution please don't wait 3 days
Understanding my problem carefully
Request to you plz guide your customer care executive to discontinue our call after resolved our issue..
Extremely bad experience with customer care executive
24\u00D77 easy customer support number.
Good or bad
Delivery time of grocery has increased
Problem solved Times not issue
Very good work keep it up.
Delivery person charged 600 extra that is much higher than the actual exchange value extra amount of 177
Feeling relax to talk with costumer care
Every thing was godd
My issue not solve but this product missing in harddisk and ram
TQ
The executive is very polite and understands the problem very well.
The way of explaining the customer care was very good
It was nice conversation
??? ??? ???????? ??? ?? ?? ???? ?? ??? ??? ???? ???? ??? ????? ?? ?? ????? ??????? ?? ?? ?? ?? ????? ?? ??? ??? ??? ??? ????
and the customer care executive was nice guy
The way my order canceled and no support given to solve ny issue in this case I am highly disappointed with Shopzilla policies. The Shopzilla software showing that product is outfor delivery but can't delivery it after 4 days and lastly it is automatically canceled. Right now that product price is increased and compassion is denied by you.
Excellent customer support thanks ??
Superb yaar
Thank you ?? sir
Good support me??
All the best . Kee it up.
All Well
Give my dupatta set
Call request is taking time. So please make it much easier
she is very sweet & smart
H..
Please enhance the behaviour of customer care executive among problem solving
Worst experience.. dont buy products from them as they are not able to solve a single problem.i bought product last 10 days. But it is not working properly.
Good customer service ??
I like the way she understand my problem and solved me.
Your consultant was telling me false things
Tolk Good
Executive is good