sharmila122125/customer-support-csat huggingface dataset:
Good executive ??His behavior is too good
Customer ko    time   ak product   wo baar baar customer care mai call  a rhe or kuch smadhan no hai bus aswasan se   nahi chalta hai kam
?? ??????? ????? ?? ???? ????? ?? ???? ??? ???? ?? ????? ???? ?? ????? ??
Its a big hassle in returning products,just coz sometimes products are never same as shown in picture.
Duplicate product dont send
Tx for coustomer care executive
Provide more option to the person to resolve the problemsThank you
Bhai ka nature badiya
My query didn't get registered by the customer executive neither did my complaint get lodged.
I am happy with customer support
Improve the qualities of products
Please addthis  delivery adress, -
Noise wotch still not solve 9 date 27 date still not solve.dely dly date no give my riplesment not my rifund. So all Shopzilla frod for me
Good talking for me
Good response by customer support executive
I tried from 17 days for my refund but still I don't get it inspite of many call to your executives.
Please ensure that Shopzilla delivery partner make sure that the no.given by delivery agent should be get connected easily.
Make your offer more transparent so that one can get them easily and claim them.
Hope she escalates the issue as promised.
Product delivery is not fair
Atomic coll cut
Help me in my current issue please  please help me
I am in trouble instead of getting help no solution was givenI have requested to return my order with in return policy but how was it cancelledPlease provide solutions
Actually my ca is not about wireless product, I called to deactivate the pay later account, the person who handled my call is very good in terms of response and all. Then he transferred the call to another person, there is a lot of voice disturbance and I was waited for his response for almost 3 mins. Then I disconnected the call. At least they could have called me as the issue is not yet resolved. I'm expecting a call back as my issue is not yet resolved completely. If there is a network or any other issue, I'll call. But this is not expected.
Thank you Bhai
Very helpfull Thank you bhaiya
sirToo good and polite ??Your sincerely
Issue not solve
Fast service
I am satisfied with the solution and the person providing the solution feom customer support team. Very genuine and helpful person he is .
Support of exicutive helpfull
He so supportive
Nice ???? metting
Again' I can't order on Shopzilla
Increase support in villages
I want my 100 please refund or give it to me, it's mean a lot to me. Thanks to the exicutive ma'am.
Good response from customer care broo.. product very bad quality
Please do in one step as SuperBuy
Solve problems as soon as possible u look like lightly
has done a really great job.It has been a great help to me Thank you so much  .
Hope - not getting solution
Highly recommended everyone to deal with Shopzilla
Or issue solved
Wonderful boy
No happy with your customer care
So nice experience with the customer care he is talking very friendly so nice within 10 minutes she solve my problem thanks for customer care man and also thank you Shopzilla ??
Agent was just repaeting the same thing again ang again and was really pissed off with the services. But gave 5 causd atleast she responded to my call back
No all are ok
Shopzilla custember service alwys good but delevery boy was very bad & her behavior totally bad that's why please improve the delevery boy behavior other wise Shopzilla custember left the online Shopzilla thorugh shopping resone was delevery agent miss behavior
Please provide to open product and check it.
Costomer service like good
Share direct number to reach support  team
Your customer support is the best
Valuable conversation
Very good customer serviceKeeping up .
Verify the product price and accept to upload with same price.
The sale consultant was polite and helpful possess excellent knowledge of her job . She very well understood my issue and solved it as expected. I am satisfied. She also assured me of best of services from Shopzilla. Thank you Shopzilla for appointing such a mature lady to make my shopping experience delightful.
Nice supporting and nice talking
Going to uninstall Shopzilla.
Delivery partners response has to be improved
Very bad team and bad experience with them
Sach a bad service exicutive by Shopzilla not helping anymore
Not ???? good
Kindly  all customer response be on time
Delivery process should be smooth and transparent
Good emformesion
Nice conversation from support team. Thanks alot for your help.
Shopzilla is very ??
?????? ?? ??? ?? ???? ??? ???????? ??? ???? ?? ???? ??? ???????? ???? ??? ?? ????? ?? ??? ???? ????? ???? ?? ???? ????? ???? ???
Nice ta
Shopzilla delivery is poor and false updates upon not reaching to customer location
Delivery person behaviour was very bad,
Please add a option about delivery service for grocery.
Kam se kam samay me problem solve krne ki
Issue not resolved yet after 10 days
Delivery person not good, but customer care always helping me
Outstanding & Superb Shopzilla costomer sport by Puja great ??
my query not solveShopzilla scam with me
Nice service.Lately but satisfied.
So poor quality in service as well as delivery boy misbehaved with me and no one help me
My order is mesing
Updated policy should be mentioned on website
Frtyyyyy
Customer care service is very good he is genuine a great women thanks to Shopzilla and Customer care please solve my problem
Bot aasa
Overall I am happy because my issue solved by executive
Resolved my issue in   with good communication
Delivered to right product
Every time Shopzilla customer executives solve my problems
The consultant was polite and helpful.
Provide delivery boy contact number also
Thank u for given support
Delevery boy time lagts bllta
All your customer care executive don't have enough knowledge..Some solve the issue and some really mentally harrass the customer.
Thank you for my help mam
Please return my money
For product issues such as airpods, headsets. please provide appropiate options for return and refund.
in customer
Good  working
Customer care executive put my call on hold then they are not talked with me directly they rejected the call.
is good with her knowledge,she is owsome in behaviour. She provided proper information about what I asked. She should have get promoted.
That was good talk with executive he explained very well with professionalism.
Add exchange+ return in policy
Kindly request you to deliver my order today
Thank for helping me for the payment issue
I will not going to shopping from Shopzilla in future because of Return fee of 75rs. Other apps not taking this charges from their loyal customers.
Sometimes delivered wrong products
Educate the courier agents about how to correctly inform the customer about any issues regarding returns instead of informing customers that they cannot accept the return because there is no brand name printed on the product even though there is NO BRAND NAME WRITTEN ANYWHERE on the product even on the Shopzilla website images.
I wish that orders are not delayed as much as possible
Very good excilent
Good understanding me
Fast solution
Nice to explain me
Thank you ?? , Shopzilla
I am so happy thank you sir and thank you Shopzilla
The executive was well informed and well mannerred. Won my heart. Had a decent conversation. Keep it up.
Sir Am totally satisfied from your side thank u so much sir
good parsion
He is not done anything
Kindly short out my family problem due to the product. Thank you
???? ?? ????? ?????
Shopzilla company frord company
There are issue with return my product and refund
Good prr   order pura kre
The executive was a very good person
Not mentioned in
Shopzilla not good plz SuperBuy used sequrity charge apply many products and extra amount charged
Provide customer care support number too on app and website
Costmer cair exicutive good rispon
1st call didn闁肩儤甯￠崺妞ゆ垼妫勬俊绌 connect and voice was heard
Please complaint for delivery men ganshyam yadav
Check such issues your self instead of waiting for a complain.
Give them some Power
It's good communication
Festival comes one and at last moment can't get the replacement in time ..please check this kind of wrong items delivery
Talk good
Refund problem
Fake product local brand
Great job by the customer care executive
Issues Kahan solve  e   complaint resolve kar dete   bahut bade bale kamine
Super customer service from this exicutive I got. I'm really satisfied with his guidance and support. Thank you so much
Thank you Shopzilla for all your kind services
Shopzilla customer service is too good from other than.
Am happy with as
Staff understand my queries, and she is very supportive, and helpful
Just taking bit more time to resolve issues.  Reduce time duration while resolving.
I want to return that order but telling that return policy not thr,, how it's possible all items must be returned
Very good customer support provided by customer care executive
Very much upset as my issue remain unsolved for more than 10 days
Best features
It was a good experience though. The Executive lady whom I talk was polite and friendly. Thank you.
Your customer care team not solve my issue
Bahut acchi   ki hai aur   problem ka bhi   reply Diya matla I am very very happy b samchyea hai ????
She has resolved my issue.. She talk very politely.. Thanks
Please make sure to slove my problem as soon as possible
I dont like
Very wash
The customer care executive is very helpful and talking politely.
call karna ??
Nyc ????
Bhai Promotion dedo inhe and CEO banado
Thanks sir   bat karne   ham thank you so much sir
Very proud Your executive customer support
The person I don't know her name she is doing fabulous job, she is very serious and honest about her work. Flib  you should be proud of that, she is working on your company, if due to reason if she left the company, I will definitely hire her. Send you the good blessing dearThank you
Worst service provide by Shopzilla
Send your update status properly
Solve the issue as soon as possible
is the good customer care supporting his very nice and   is the very helpful person for me very very thank you
Super coin expend full detail provide Like thatPatym-300 coins rechargeShopzilla- 420 coins purchaging
Thank you so much sir.
0 star
Yes good resolution provided by customer care
Problem to solve quickly try
Now Shopzilla are deliver wrong and different order against correct order made by customer. In back end team are not working properly ??
Please provide toll free number as soon as possible
Please test the product before you start Shipping the product. And please provide a working pair of earphone it's waste of time for both end to ask for replacement and deliver again.
Whatever time given within time not yet resolved and automatically open issue got resolved state without resolving the issue.
please bring a easy way to connect to the customer care support
add invoice change'options
?? ???? ??? ???? ?? ???? ?? ?? ???? ?? ???? ??? ????? Dilevery boy ?? ??   ?? ???? ???? ??? ???? ???? ?? ?? ???? ????? ????? ??? ???? ???? ?????? ?? noise ka product do muje jb muje   hi nhi write product tb mai kaise dun apne app sea please help me   teem mere papa   to muje pr stik hi stik padega please ?????? help me   teem
She is very and helping
Effective manner
Im Happy
no solution from last 10 days
I Am very happy
I am happy ?? for resolving my problem with a minute i am rate ?????5 but my issue not conform resolving or not he say 24 to 48hours slove the problem.  Thanks ??
Hapy
Respond us especially seniors.
I like the service I am getting it
Need more information  to the customer to avoid courier partners delivery boys related issues. Also needs to provide delivery preference time slot provision.
Mera grosary time par mil   chaye  .
Bahut achha ji
Make some rule for return order so that delivery agent could not cheat or fraud with customer.
Please increase your warranty related services team
Thnku all Shopzilla team for my help and wish you a good luck
Your delivery boy doesn't pickup the call on time and then they say we have get away from there...
Had to call multiple times still not resolved
Shopzilla's customer support is great.
Worst customer care with no idea. AI is far better than your customer cares
Nice Approach and Communication is Very Nice...I appreciate that.
Thanks to allllllllll team members......This is RN thakur.......!??????
Executive was having no information about the issue. He is just worthless employee, who don\u2019t even listen my query. Only he knew one word \u201C I am Sorry Sir\u201D. Pathetic service from logistic and customer care team of Shopzilla
Very good experience..??
very polite person
Shopzilla shoping is too expensive for a lowere middle class boy,,,can you cheap it???
Understand with Shopzilla excutive
Improve delivery part, my fridge has still not been delivered, the call executive are good but nothing happening at ground level
Exp was good , feel nice when i talk with executive
teem
Damage bedsheet
My product is missing from packagePlease refund me
Please Enquire and punish d person who tried to send pre opened phone packet to your customer.
Not proper knowledge
Superb customer service
Hope my case will be resolved soon in which I'll b grateful to u all
It is very helpful for me it solved my problem easily
Please resolve this issue asapThanking you
My product not delhvery. I am very sadfuly.
If customers need support kindly try to provide. Directly saying no to customers I don\u2019t find it helpful. I just requested to deliver it in a day if you can\u2019t do that small thing what support I can\u2019t expect. Support means trying to help to customers in a better way.
The rep mrs sana has no knowledge of talking and provide information she must be trained properly and have some common sense to answer
Supporting parson was so polite and nice girl
Super and fast delivery for   so thank you so much   ??
Good joob
Customer care number will be the easy way to reach because every can\u2019t chat , and doesn\u2019t have smartphones maybe they are chatting knowledge
It's fine to resolve my problem.
I like the behavior of executive
Very good performance...
Thank you for you help
Shopzilla customer care is one of the best honest person and respect me
??????? ?? ???? ?? ????? ?? ?????? ?? ??????? ?? ???? ?? ????? ?? ?????? ??
Please give an option to delete order history ??
Please  return additional item given during return order pick
Good Experience ??
Kindly arrenge invoice copy pdf format in Shopzilla application and his site also..
It was a very good conversation
Nice but   product replacement chiye
VERY DISAPPOINTED WITH Shopzilla
Thankyou so much for Quick customer support ??
Brtter
Send the refund amount ASAP
She is very poor customer care
The customer support just holds and it is gone without solving the issue
Try to display genuine and authentic quality PRODUCT for the customer .
I have not got discount of 1500 on payment of my mobile
Please provide an earlier resolution. ??
Easily solve my problem
Improve your app quality so that it should  not show wrong delivery information.
Sir my product is missing in the package
Aapko contact karne ka syastem thoda bada hai
Make false promises but not a single resolution given
Customer care Support very good ????
Bahut accha
Hopeless policies. Not customer friendly at all.
Problem not resolved. Please look out this matter.
I love you best
jldi delivery kia krea
Everything is goodpH
please resolve my problem
Thanks you so much ma'am
Good spoken
No problem solved my product
Shopzilla company is bad
provide direct calling option on each product
Thanks Vishal have a great day
Good solution and very helpful costumer service lam happy ??
I fully satisfied thanks Shopzilla
retuirn
Very nice customer care support thank you Shopzilla
Very nice Service
Impressive employees
Thank you for help mam
All are fake supporting \u2026.
Feeling happy
Mujhe apna order
I'm happy with shoping on Shopzilla
Customer care not talk in properly
Very Good manner and behaviour of executive support.Problem are very smoothly clear.Thanks Shopzilla????
Making fool from last 1 week
Customer executive behavior is outstanding
customer support is awaited
Product is icon 3 display liling
The quality of product and problem not solved very poor service by customer care support
I am happy to be Shopzilla coustomer
Request the Team to ease the policy to reach to the customer service executive, call option to customer service directly should be implemented ASAP
Need change in policy
Always technical error is seeen
Please make 7days pick up policy more clear in case of exchange.. I have ordered mobile in exchange opting after 7 days pick up but not showing in my order detail.. Kindly be clear while accepting order and customer must see exchange details in order summary...
He is not understanding my problem.
Great behaviour and issue resolved in seconds
Awesome sarvice
Bad support
Good very good eccilent sarvice thank you Shopzilla bihover so good thanks for everyone
Thank you for your help with this matter  n politely as a friend  speaking with customers thank you
Excellent support by customer care executive... Very police n very sweet voice. Would love to interact with her again.
company culture in a positive way A direct report learns a new skill A direct report comes to you for inputA direct report is feeling burned outA direct report shows skill improvementA direct report proposes a great idea A direct report models company core values in a noticeable way
Give the customer care executive a good raise she understands well
Very bad agent didn't help me ????
Vert intellectual girl
Delivery very slow
Please sarisfy your custamer
Very bad services and very bad support team not resolved 30days
make all executive like her
Shopzilla should check for fraud selling. For ex the seller mentioned the nib is compatible with apple products but it doesn't .and he has kept it as no return . Why ?
Vary bad service,
Solve the customer problems
Query not solvedWithout solve call disconnect
Be smartly??
Thanks your support??
Very very Good job ????????
Thank you so much   ??????
Off mode no
V good response
Do not auto cancel return request
Please solve the issue
Didn't solve my problem
All our bad service Shopzilla no response I have ordered product but still 8 days delay SuperBuy batter service Shopzilla very cheap service
No resolution for a complaint for more than 20 days. Is it good for customers?? I will leave it you further
Your corrier boy is not come my home to deliver
Couster services is vary good
She was very good while interaction
Mam voice so cute... ??
Please see that delivery agent delivers intact product.    we are service people, our kids do pick up our product.  You can verify about my damage product with delivery person
Delevery needs improvement
Good supportive executive
Payment refund time limit
Please solve my problem ASAP
I'm Not satisfied because I am not cancel my order and not not give me my order I am going to consumer court because you not deliver my order and cancel my order without my permission
Aap se baat kar ke bahut achcha   thank you
Need return policies
Customer support executive was not able to understand my problem instantly and customer support executive have no variety of knowledge regarding my problems.So I request to fix it.
Good customer support,Talk politely,But takes too many time in solving the problem.
Thanks for your informationVery polite talk
Thanks for qualitative extraction
Should not mention wrong information
Thanks my problem resolved
I am certifies
After two months problems not solve
As a plus membership I give u a suggestion to reduce time taken in delivery time  and refund.
Please follow up the issue
Pending eccue clear
Don't understand customer problem. Just they say we understand your problem & will help you.
Worst quality
Please help me my product is damaged please refund my money
Nice Police
Delivery time is too long....
Good discuss
Some small items like mobile accessories cannot be cross checked by purchasers. Please ensure to provide Shopzilla suggestions for such purchases to avoid buyer seller conflicts.
I want my parcel asap today   know what you peoples do please process it fast
Thank to solving my issue
Make ur buisness strong
Fault is at seller's end and your customers are suffering.
Executive, knowledgeable aware of work
is not responding properly regarding return policy
Keep Telugu language also
helped me out
My 1st worst experience in years of relationship with Shopzilla. I have also been into service industry thereby helping numerous customers in a flexible way. Today I was left with my problem unresolved. I lost my years of trust being a genuine customer. Finally Shopzilla won the unethical battle with a loyal and trustworthy cuatomer.
Very good experience with Shopzilla executive.
You don't want to slove the problem  of the customer.  You have become cheats
She was so so good. Have more reps like her.
u toll so very nice \u00E0m so happy thanks for u sir ??????
Easy and eco-friendly website and app
I will never buy from Shopzilla again
I am done with customer care
Shopzilla impose cancellation charges if we cancel the orders but the mental harrasment due to delay in service they just say sorry
Try to answer the question to staight forward. Other things is good
Please change your kashmir headquarter delivery head Because of these unprofessionals Shopzilla lose alot of customer. Because they dont how to work
Why do I have to suffer by seller default. I am tired of the pathetic service by Shopzilla and the  . Please provide me refund and take your faulty product.
Chor he Shopzilla
Nothing to talk
I like the behaviour of customer suppotive the way he talk with me
Customer care executive was sitting in washroom
Make sure that the  contact number which you have provided for HP printer is working condition ....From past 3 days I am try to contact but number gets disconnected automatically....  resolve the same
Very fast helping
Nice customer Supporting.
Totally  ridiculous.
Expected Delivery should be promised and abided by.
Great knowledge share
Nice behaviour and talk good ????
????? ?????? ??
Customer support ka option app me kahi show nhi krta hai bahut   dhundne pr  . Isme sudhar ki jarurat hai
Shopzilla is very help full apps.
Speaking with customer very nice
Executive which I talked recently   is very polite and nice. But Shopzilla service is very worst. Worst customer centric organization. Worst company and worst policy eed to be changed.
Every thing is best and not any complete I have
Not setisfy with the service I request 100 times to resolve my issue but they just give me dates only this is my last shopping from Shopzilla I really disipointed with the cheap service ????
Customer care interaction time is consumed more.
Product is already arrived in our nearest hub, but  "out of delivery " Option not enable. So, she is forwarded for  " faster delivery  ".
She is nice girl nd understood my prblm and I m satisfied with her.. her name is ranjeta I think
I am deleting my flup  account
Thank mam
WHAT IAM SEEING AND CHECKING IN ORDER THATS ONLY CUSTOMER SUPPORT ALSO TELLS NOTHING ELSE AND ALSO GIVE THE EXACT SOLUTION OF MY QUESTION ABOUT MY ORDER
Should have adequate number of regional language speaking executives.
You don't fulfill our demand
Thankyou for help
Encourage only genuine sellers
Make it easy to return the parcel that came broken or damaged already
I thing good ??
Thank  for customer service
Make sure to resolve customer issues within the time frame. And block those sellers who do this kind of negligence.
My order please today delivered
Thank you for customer support
Aap log scam kar rahe h
Aap mere ko bahut help   iske   thanks
If you can not deliver this order why is accepted request .Today I am very sad .I can never purchase any item of Shopzilla. It is very poor services
Very good customer executive
Introduce quility products
Good customer service and customer support ??   ??
Cut my call poor knowledge and bahavior
Plz refund
Costomer care services is poorNot supported costomer care crevice
Thank you so much for your support
Good communication it's solved problem
Shopzilla  ki return policy bahut cheap
??? ?? ??????? ?? ??? ?????? ?????? ?? ????? ???????
Totally bad service..... Customer care executive cut off my call
Vary helpful customer service
Thik hai