Director of Internal Operations - Healthcare
Location: US, TX, Fort Worth
Employment type: Full-time
Experience: Director
Education: Bachelor's Degree
Industry: Hospital & Health Care
Function: Strategy/Planning
Salary range: 100000-130000

Company profile:
SpotSource Solutions LLC is a Global Human Capital Management Consulting firm headquartered in Miami, Florida. Founded in January 2012, SpotSource has created a fusion of innovative service offerings to meet the increasing demand of today’s economy. We specialize in Talent Acquisition, Staffing, and Executive Search Services across various functions and in specific industries. Global Talent Transfusion (GTT) services utilize best in practice qualification standards to deliver talent in temporary, temporary-to-hire, and permanent basis. Health Career Transition (HCT) is a subsidiary of Global Talent Transfusion and offers placement services specifically in the growing Healthcare arena. SpotSource Executive Search (SES) Consultants are special breed talent evangelists that understand how to advise and streamline the human resources process in the direction your organization requires for long term sustainability and success. Succession Planning. Leadership Development Programs. Compensation Analysis. Recruitment Process Outsourcing. All customized to best suit the needs of your business. We understand the demand for cost-effective solutions for your organization. Are you seeking a potential career transition and interested in discussing the current hiring trends and open positions? Vital Career Consulting (VCC) offers career transitional services catered specifically for the job applicant, including Resume Construction, Social Media Optimization, and Interview Coaching.Address:4100 N Powerline Rd. Ste Z3Pompano Beach FL 33073Office: #PHONE_c90b6ca89acd18d9e31ea3590b4ad76605721bc372025598fe9e1e60cf428551#

Description:
JOB TITLE: Director of Internal Operations                                                   REPORTS TO: PresidentLOCATION: Dallas, TXINDUSTRY: Healthcare GENERAL DESCRIPTION:Responsible for the overall operational, yet customer centric, leadership functions within business. The company is poised to grow from $31MM in annual revenue to $40MM by EOY, and multiple ongoing ramp ups that will take it to $70MM very quickly.  Ensure compliance with company best practice standards; ensure consistent delivery of our quality services; responsible for the monitoring of the overall staffing and production needs and goals of the company; responsible for working with executive team to manage healthy profit margins, long-term development, and significant growth.ESSENTIAL JOB DUTIES:Responsible for the overall operational performance - managing performance, customer satisfaction and resultsAssist in setting short and long term objectives, establish policy and procedures to assure compliance to best line item bill review services practices, state and federal regulations, and client service requirementsContinue to foster and encourage company cultureContinuous evaluation of  internal operational policies, procedures, and best practices; effectively lead change where necessaryAssist with sales calls and service expansion on potential and existing customers, when neededResponsible for management and production dashboard reportsProvide guidance and mentoring to team members and direct reportsLead by example - provides support, guidance, leadership, and motivation to promote maximum performanceComply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (“IIPP”), as well as HIPAA regulations Additional duties as requiredEnsure adherence to company personnel policies KNOWLEDGE & SKILLS: Proactive, ability to update clientsExcellent oral and written leadership communication skillsExpert in Microsoft Office Suite  Effective quantitative, analytical, and interpretive skillsStrong knowledge of all job-related functions of subordinatesExcellent leadership, management customer centric skillsExcellent interpersonal skills, with the ability to interact and work well with peersAbility to motivate, build confidence, and coach team members to maximum performanceEntrepreneurial spiritStrong customer relationship managementStrong organizational skillsStrong negotiation skillsAbility to work in a team environment, as well as, independentlyImplement tactical approach, derived from theoretical/philosophical goal   

Requirements:
EDUCATION:Four year degree at an accredited college or university, preferredEXPERIENCE:Eight (8) years of claims/ bill review (preferably hospital related)/case management experience or equivalent experience mandatory Five (5) years of Leadership experience required

Benefits:
WORK ENVIRONMENT/DEMANDS OF POSITION:Travel:  OccasionalPhysical Demand: Light physical effort such as standing, bending, or stooping for extended periods; operating light office equipment such as computer, fax machine, copierMental Demand:  Moderate to high degree of concentration due to volume, complexity of work