Real Madrid's conduct in his exit was criticised, with Casillas' parents claiming that he was being forced out of the club by president Florentino Pérez, who received calls to quit from fans.
Sjellja e Real Madritit në largimin e tij u kritikua, me prindërit e Casillas që thanë se djali i tyre u largua nga presidenti Florentino Pérez, i cili mori thirrje për të dhënë dorëheqjen nga tifozët.