Among other findings, Sheer's study demonstrated that "rich features, such as webcam and MSN Spaces seemingly facilitated the increase of acquaintances, new friends, opposite-sex friends, and, thus, the total number of friends."
Di antara temuan lain, studi Sheer ini menunjukkan bahwa "fitur yang kaya, seperti kamera web dan MSN Spaces tampaknya memfasilitasi peningkatan jumlah kenalan, teman-teman baru, teman-teman lawan jenis, dan, dengan demikian, jumlah total teman."