Compared to Accessibility, There is sufficient literature that addresses the issue of usability; researchers have developed different models and methods to measure the usability and effectiveness of eGovernment websites.
Dibandingkan dengan Aksesibilitas, ada literatur memadai yang membahas masalah kegunaan, peneliti telah mengembangkan berbeda model dan metode untuk mengukur kegunaan dan efektivitas web eGovernment.