Portnoy stated that while he appreciated the devotion of Dream Theater's fans, he was frustrated because he was "constantly tearing away from family" to give more to the fans.
Portnoy menyatakan bahwa sementara ia menghargai pengabdian penggemar Dream Theater, ia frustrasi karena ia "terus berpisah jauh dari keluarganya" untuk memberikan lebih kepada para fans.