Workman, Kahnweiler, and Bommer (2003) found that an ideal teleworking design would feature a variety of types of media, ranging from lean to rich, in which workers can choose the media that is most suitable for their working style and the task at hand.
Workman, Kahnweiler, dan Bommer (2003) menemukan bahwa idealnya teleworking menggunakan berbagai jenis media, mulai dari miskin hingga kaya, di mana pekerja dapat memilih media yang paling cocok dengan tugas dan cara kerja mereka.