Groupware designers do not only have to address technical issues (as in traditional software development) but also consider the organizational aspects and the social group processes that should be supported with the groupware application.
Desainer groupware tidak hanya harus mengatasi masalah teknis (seperti dalam pengembangan perangkat lunak tradisional) tetapi juga mempertimbangkan proses kelompok sosial yang harus didukung dengan aplikasi groupware.