Send text messages in Zaps – Zapier

You can send yourself text messages using SMS by Zapier. Zapier uses [Twilio](https://www.twilio.com/) to send text messages.

## Limitations

*   You can send up to 15 messages per hour.
*   You can only send messages to United States and United Kingdom phone numbers.
*   You can only send messages to [confirmed phone numbers](#h_01HD1JTWABD3KMNDM6NDZ0YRJ7). 
*   Text messages have a limit of 153 characters. Any additional characters will be truncated.
*   [T-Mobile carrier numbers are not supported](https://help.zapier.com/hc/en-us/articles/24178576809613/).

![ratingStar icon](https://cdn.zapier.com/storage/photos/8843673cace5f7b922c65168a85d657e.png) Tip

*   You can also [send messages using WhatsApp](https://help.zapier.com/hc/en-us/articles/19805639844621).
*   If you need additional text message features, use one of the many [text message apps available on Zapier](https://zapier.com/apps/categories/phone).

## Do not send prohibited text messages

Your use of SMS by Zapier is subject to [Twilio's messaging policy](https://www.twilio.com/legal/messaging-policy). There are certain topics which cannot be mentioned in SMS by Zapier messages. If you send a text message that contains prohibited content, it will be blocked, and this may result in further action taken under our [Terms of Service](https://zapier.com/legal/terms-of-service) or [Acceptable Use Policy](https://zapier.com/legal/acceptable-use-policy).

Text messages cannot contain any reference to:

*   Alcohol
*   Illegal drugs
*   Cannabis or CBD
*   Firearms
*   Gambling
*   Prescription medication
*   Tobacco 
*   Adult content
*   Profanity
*   Hate or violence or harassment
*   Sexual or lewd
*   Self-harm

Zapier uses [OpenAI](https://zapier.com/legal/subprocessors) to assist with filtering text messages before sending them. 

## 1\. Select your app and action event

In the Zap editor:

*   Click the **Action** step, or click the **plus + icon** to add an action to your Zap.
*   Search for and select **SMS by Zapier**.
*   Click the **Event** dropdown menu and select **Send SMS**.
*   Click **Continue**.

## 2\. Confirm your phone number

*   In the dialog box, enter your **phone number** in the **To Number** field.
*   Select the method of confirmation you want to use:
    *   If you select **SMS**, a text message containing a PIN code will be sent to your phone number.
    *   If you select **Call**, you will receive a voice call containing a PIN code.
*   Click **Send SMS**.
*   In the **Confirm PIN** field, enter the **PIN code** you received.
*   Click **Yes, Continue**.

![miscEye icon](https://cdn.zapier.com/storage/photos/335619ab6472fe1fefab18d493cb39bf.png) Note

Do not include any symbols with your phone number only use digits. For UK numbers, include the country code.

## 3\. Customize your message

*   (Optional) In the **From Number** field, enter the **phone number** that you want to receive messages from.
*   In the **Message** field, enter the **message** that you want to send. You can include data from previous steps in your message.

## 4\. Test your step

*   Click **Test & Review**. If the step is successful, you’ll receive a text message. The phone number your text message comes from will be a local number for the location, either United States or United Kingdom.

Once you’ve set up your SMS by Zapier action, you can add another action or finish setting up your Zap.