seansullivan/Zapier-Docs huggingface dataset:
How to get started with Chat-Tonic on Zapier – Zapier

## Connect to Chat-Tonic on Zapier

Chat-Tonic uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   App codename.
*   App token.
*   App location: select from the dropdown menu.

### Optional authentication fields

*   None

### Additional authentication instructions

Send an email to info@chat-tonic.com with your interest in setting up the environment for accesing our API Keys, and we will provide you both required fields, as well as instructions in how to setup the rest of the integration with WhatsApp or any other provider that might be needed to use our systems.

Learn more about [authenticating your Chat-Tonic account](https://platform.zapier.com/docs/auth) in Zapier.

## About Chat-Tonic's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Chat-Tonic plan required? | Yes | View Chat-Tonic's [plans](https://chat-tonic.com/). |
| Are any special account permissions required? | Yes | Access is granted at a "client level". After the client asks for their credentials, and we have setup the system, they can integrate Zapier and other third party solutions. Credentials are only granted by us at a systems level. |
| Are there usage limits? | Yes | Usage limits are directly affected by WhatsApp. They only allow 1,000 unique clients to be contacted daily. After good usage behavior is established WhatsApp automatically raises the limit to 10,000 and then to 100,000. We as a platform have no rate limiting for this at the moment. |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | Yes | We provide the "flag" field to be a string that can be encoded to send JSON or any other string based system. That flag can be used by our chatbots to perform tasks after the messages have been sent.  <br>Learn more about Chat-Tonic's [custom fields](https://mobile-tonic.atlassian.net/wiki/spaces/CTP/pages/507707434/HSMs+espa+ol). |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | No  |     |
How to get started with Morph on Zapier – Zapier

## Connect to Morph on Zapier

Morph uses OAuth to authenticate your account on Zapier.

*   Log into Morph to authenticate.
*   Grant Zapier permission to access your account if prompted to.

Learn more about [authenticating your Morph account](https://platform.zapier.com/docs/auth) in Zapier.

## About Morph's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Morph plan required? | No  |     |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | Yes | Morph has rate limits. |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Overwrite existing data |     |
| Is there any additional info? | No  |     |
How to get started with Function on Zapier – Zapier

## Connect to Function on Zapier

Function uses a custom authentication to authenticate your account on Zapier.

### Required authentication fields

*   Access Key

### Additional authentication instructions

*   You can find your access key on your [account page](https://fxn.ai/account/developers) on Function.

## About Function's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Function plan required? | Yes | View Function's [plans](https://www.fxn.ai/pricing). |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | No  |     |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Not applicable |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | No  |     |

#### Related to:

*   [AI-powered](https://help.zapier.com/hc/en-us/search?content_tags=01H05P2KJ9HF0KA1HX7Z2C96KD&utf8=%E2%9C%93 "Search results")
How to get started with Greip on Zapier – Zapier

## Connect to Greip on Zapier

Greip uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   API Key

### Additional authentication instructions

1.  Log into your **Greip.io account**
2.  Go to the **APIs** section
3.  Click **API Key** to copy to your clipboard

Learn more about [authenticating your Greip account](https://platform.zapier.com/docs/auth) in Zapier.

## About Greip's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Greip plan required? | No  | View Greip's [plans](https://greip.io/pricing). |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | Yes | A maximum of 1k request per second (per API Key).  <br>Learn more about Greip's [usage limits](https://docs.greip.io/get-started/usage-limits). |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Overwrite existing data |     |
| Is there any additional info? | No  |     |

#### Related to:

*   [AI-powered](https://help.zapier.com/hc/en-us/search?content_tags=01H05P2KJ9HF0KA1HX7Z2C96KD&utf8=%E2%9C%93 "Search results")
How to get started with MyCase on Zapier – Zapier

## Connect to MyCase on Zapier

MyCase uses OAuth to authenticate your account on Zapier.

*   Log into MyCase to authenticate.
*   Grant Zapier permission to access your account if prompted to.

Learn more about [authenticating your MyCase account](https://platform.zapier.com/docs/auth) in Zapier.

## About MyCase's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only | Learn more about MyCase's [supported accounts](https://support.mycase.com/en/articles/8113371-zapier-integration). |
| Is a paid MyCase plan required? | Yes | You must have a MyCase pro or advanced plan.<br><br>View MyCase's [plans](https://www.mycase.com/pricing/). |
| Are any special account permissions required? | Yes | You must be a MyCase master user with permission to manage your firm's preferences, billing, and payment options. |
| Are there usage limits? | No  |     |
| Are there pagination limits? | Yes | MyCase has a pagination limit of 25 items per page. |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | Yes |     |
| Do update actions overwrite or append to existing data? | Overwrite existing data |     |
| Is there any additional info? | No  |     |
How to get started with ExhibitDay on Zapier – Zapier

## Connect to ExhibitDay on Zapier

ExhibitDay uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   API key.

### Optional authentication fields

*   None

### Additional authentication instructions

1.  Log in to your ExhibitDay account.
2.  In **Workspace Settings**, click the **API & Integrations** tab.
3.  Then, click **API Access**.

Learn more about [authenticating your ExhibitDay account](https://platform.zapier.com/docs/auth) in Zapier.

## About ExhibitDay's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid ExhibitDay plan required? | Yes | Only workspaces on the "Enterprise" plan have access to the ExhibitDay API. If a user of a workspace that is not on the Enterprise plan tries to view the API access page, they will see the following message: _API Access: Not enabled for your workspace Access to the ExhibitDay API is offered to workspaces that are on Enterprise plan. Please contact us if you would like to enable access to the ExhibitDay API._  <br>View ExhibitDay's [plans](https://www.exhibitday.com/Plans). |
| Are any special account permissions required? | Yes | Only users with access to the Workspace Settings can get the API Key. This includes users that are either configured as "Admin" in the workspace or as a "Team Member" (with permission to access Workspace Settings area). |
| Are there usage limits? | Yes | The API rate limit is 50 calls per second. If more than 50 calls are made in a second from a given API key, a 429 error is returned.  <br>Learn more about ExhibitDay's [usage limits](https://api.exhibitday.com/). |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | Yes | Users can add custom fields to events in ExhibitDay (textbox, dropdown, etc.). The values of these custom fields can be retrieved through Zapier.   <br>Learn more about ExhibitDay's [custom fields](https://blog.exhibitday.com/special-custom-tab/). |
| Do update actions overwrite or append to existing data? | Overwrite existing data | For the two update actions (event and task), any entered field gets updated in ExhibitDay. If a field is left blank it will not change. |
| Is there any additional info? | No  |     |
How to get started with Zenedu on Zapier – Zapier

## Connect to Zenedu on Zapier

Zenedu uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   API token.

### Optional authentication fields

*   None.

### Additional authentication instructions

1.  Log in to your Zenedu account.
2.  Hover over the _Profile_ icon on the right side of the top menu.
3.  Click **Account settings** in the menu.
4.  Select the **API** section.
5.  Copy the API Token to your clipboard.

Learn more about [authenticating your Zenedu account](https://platform.zapier.com/docs/auth) in Zapier.

## About Zenedu's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Zenedu plan required? | Yes | View Zenedu's [plans](https://www.zenedu.io/#plans). |
| Are any special account permissions required? | Yes | Any users can use Zapier, but the API Key can be obtained only by account owners and admins. |
| Are there usage limits? | Yes | Rate limit is 60 requests max per minute. |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Generic trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Append to existing data |     |
| Is there any additional info? | No  |     |
App update: Twitter integration removal – Zapier

![miscEye icon](https://cdn.zapier.com/storage/photos/335619ab6472fe1fefab18d493cb39bf.png) Note

This information was accurate at the time of publication. Please check out the latest [product release notes](https://help.zapier.com/hc/en-us/categories/13951101412877-Product-updates) for any updates or changes.

## Twitter integration removal notice

On August 31, 2023, Zapier’s current [Twitter integration](https://zapier.com/apps/twitter/integrations), now called X, will stop working due to Twitter's decision to change its API policy and pricing. To prepare, here are a few critical dates to note:

*   Beginning today, you won’t be able to create any new Zaps using the Twitter integration.
*   Your Zaps using Twitter will stop working on August 31, 2023.
*   You can access Zaps using Twitter with **view-only access** until September 30, 2023.
*   When using the Twitter app with [Transfer](https://help.zapier.com/hc/en-us/articles/8496274335885-Bulk-import-data-into-apps-with-Transfer), Zapier currently only supports the source data, Follower, Mention, and Tweet. It will stop working on August 31, 2023.

## Alternative social media apps on Zapier

Zapier supports many social media apps and social marketing apps, including solutions for creating new posts:

*   Social media management apps like [Buffer](https://zapier.com/apps/buffer/integrations) and [Hootsuite](https://zapier.com/apps/hootsuite/integrations) allow you to post to Twitter automatically. Learn more about the [social media management and marketing apps](https://zapier.com/apps/categories/social-marketing) Zapier supports.
*   Social media channels like [Facebook Pages](https://zapier.com/apps/facebook-pages/integrations), [Instagram for Business](https://zapier.com/apps/instagram-for-business/integrations), and [LinkedIn](https://zapier.com/apps/linkedin/integrations) allow you to create new posts with Zapier. Learn more about all of the [social media apps](https://zapier.com/apps/categories/social) Zapier supports.
*   If you cross-post content between channels, Zapier recommends reviewing our [5 best social management tools in 2023](https://zapier.com/blog/best-social-media-management-tools/) or our list of supported [social media management tools](https://zapier.com/apps/categories/social-marketing).

If you need more assistance to create continuity for your social media needs:

*   You can work with a [Zapier Expert](https://zapier.com/experts) to explore alternative options.
*   You can post in the [Zapier Community](https://community.zapier.com/) to chat with fellow automators.
How to get started with Microsoft Outlook on Zapier – Zapier

## Connect to Microsoft Outlook on Zapier

Microsoft Outlook uses OAuth to authenticate your account on Zapier.

*   Log into Microsoft Outlook to authenticate.
*   Grant Zapier permission to access your account if prompted to.

## About Microsoft Outlook's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Microsoft Outlook plan required? | No  |     |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | Yes | Messaging rate limit throttling  <br>Learn more about Microsoft Outlook's [usage limits](https://learn.microsoft.com/en-us/exchange/mail-flow/message-rate-limits?view=exchserver-2019). |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Overwrite existing data |     |
| Is there any additional info? | No  |     |
How to get started with Reform Extract on Zapier – Zapier

## Connect to Reform Extract on Zapier

Reform Extract uses session authentication to authenticate your account on Zapier.

### Required authentication fields

*   Email
*   Password

## About Reform Extract's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Reform Extract plan required? | No  | View Reform Extract's [plans](https://www.knowstory.io/#pricing). |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | No  |     |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Not applicable |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | No  |     |

#### Related to:

*   [AI-powered](https://help.zapier.com/hc/en-us/search?content_tags=01H05P2KJ9HF0KA1HX7Z2C96KD&utf8=%E2%9C%93 "Search results")
How to get started with Give Lively on Zapier – Zapier

## Connect to Give Lively on Zapier

Give Lively uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   Give Lively Domain (Production or Sandbox)
*   Organization ID (see steps below)
*   API Key (see steps below)

### Optional authentication fields

*   None

### Additional authentication instructions

1.  Log in to the [Give Lively Nonprofit Admin Portal](https://secure.givelively.org/users/sign_in).
2.  On the left navigation menu, go to **Settings**
3.  Then, go to **Organization Settings**.
4.  Select **Integrations**.
5.  Scroll down to the Zapier section and click **Settings**.
6.  Click to generate your API key.

Learn more about [authenticating your Give Lively account](https://platform.zapier.com/docs/auth) in Zapier.

## About Give Lively's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Give Lively plan required? | No  |     |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | No  |     |
| Are there pagination limits? | Yes | A single page will never show more than 1,000 results, but there is no limit to the number of pages that can be requested. |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | No  | Find additional info about [using Give Lively](https://www.givelively.org/resources/get-started-with-give-livelys-zapier-integration) in Zapier. |
How to get started with Omnisend on Zapier – Zapier

## Connect to Omnisend on Zapier

Omnisend uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   API Key

### Additional authentication instructions

You can learn more about [generating an Omnisend API Key](https://support.omnisend.com/en/articles/1061890-generating-api-key). 

## About Omnisend's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Omnisend plan required? | No  | View Omnisend's [plans](https://www.omnisend.com/pricing/). |
| Are any special account permissions required? | No  | Learn more about Omnisend's [account permissions](https://support.omnisend.com/en/articles/3387080-user-roles-management). |
| Are there usage limits? | Yes | *   API requests limit rate: 400 requests per 1 minute.<br>*   Rate limits will be returned with every request in the following headers:<br>    *   X-Rate-Limit-Limit - The number of allowed requests in the current period.<br>    *   X-Rate-Limit-Remaining - The number of remaining requests in the current period.<br>    *   X-Rate-Limit-Reset - The number of seconds left in the current period.<br><br>If you'll reach a rate limit, you'll get a 429 response. Learn more about Omnisend's [usage limits](https://api-docs.omnisend.com/reference/rate-limit-timeouts-errors). |
| Are there pagination limits? | Yes | Learn more about Omnisend's [pagination limits](https://api-docs.omnisend.com/reference/pagination). |
| Do trigger samples use real data from your account or generic data? | Not applicable |     |
| Are custom fields supported? | Yes | Learn more about Omnisend's [custom fields](https://support.omnisend.com/en/articles/4249357-custom-properties-vs-custom-fields#contacts-properties). |
| Do update actions overwrite or append to existing data? | Overwrite existing data | Email address and phone numbers are used as contact identifiers in Omnisend. If you pass any additional properties' values along with these two, no matter whether those properties were empty before or had different values, newly passed values will be applied. If you pass email address/phone number that doesn't exist in the Omnisend system, a new contact will be created.  <br>Learn more about Omnisend's [update actions](https://support.omnisend.com/en/articles/4237790-updating-your-contacts-profiles). |
| Is there any additional info? | Yes | Find additional info about [using Omnisend](https://support.omnisend.com/en/articles/2440741-integration-with-zapier) in Zapier. |
How to get started with AdRoll on Zapier – Zapier

## Connect to AdRoll on Zapier

AdRoll uses OAuth to authenticate your account on Zapier.

*   Log into AdRoll to authenticate.
*   Grant Zapier permission to access your account if prompted to.

Learn more about [authenticating your AdRoll account](https://platform.zapier.com/docs/auth) in Zapier.

## About AdRoll's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid AdRoll plan required? | No  |     |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | No  |     |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | Yes | *   You can use [API Request action and App Extensions](https://help.zapier.com/hc/en-us/sections/16276507494541-API-Requests-App-Extensions) with AdRoll.<br>*   Find additional info about [using AdRoll](https://help.adroll.com/hc/en-us/articles/218006277-Zapier) in Zapier. |
Google Sheets error: cannot pass range or requested writing within range – Zapier

## Symptoms

You've encountered an error message that mentions 'range', specifically phrases like:

*   "cannot parse range"
*   "400 Error: Requested writing within range..."

## Causes

There are four potential reasons behind this error:

1.  **Colon in spreadsheet or worksheet title:** If your spreadsheet or worksheet title contains a colon (:), it can interfere with Zapier's functionality. 
2.  **Empty Zap fields:** Occasionally, when the Zap tries adding a blank row, it might lead to this error. 
3.  **Changed spreadsheet or worksheet name:** If the name of the spreadsheet or worksheet has been altered since you initially set up the Zap, it can cause this error. 
4.  **Sheet formatting issues**:
    *   You have frozen, hidden rows or columns.
    *   You have protected rows or columns.

## How to fix it

To fix this error, follow these steps:

1.  **Check for colons in a spreadsheet or worksheet title:** If found, remove the colons and save the changes.
2.  **Verify Zap field mappings:** Review the Zap's fields and ensure that all required fields are [mapped](https://help.zapier.com/hc/en-us/articles/8496343026701) and contain appropriate values. If any fields are missing or empty, map them and provide the necessary data.
3.  **Check for name changes:** Confirm that the spreadsheet and worksheet names haven't been changed since setting up the Zap. If the names have been altered, temporarily disable the Zap, make the necessary name changes, and then re-enable the Zap.
4.  **Check if any rows or columns are frozen, hidden, or protected** in the target range and adjust accordingly.
App update: Envoy for Visitors, OneDrive, Sera Systems, TalentLMS, PassKit Membership, and Cobot – Zapier

![miscEye icon](https://cdn.zapier.com/storage/photos/335619ab6472fe1fefab18d493cb39bf.png) Note

This information was accurate at the time of publication. Please check out the latest [product release notes](https://help.zapier.com/hc/en-us/categories/13951101412877-Product-updates) for any updates or changes.

## Envoy for Visitors: App Update

Enhance visitor sign-in procedures with Envoy for Visitors' latest feature. You can now add NDA links to the sign-in process, making it more streamlined for visitors to review and sign the necessary documents seamlessly.

## OneDrive: App update

OneDrive's latest update enhances collaboration by introducing support for shared files and folders in triggers. This feature allows you to automate workflows involving documents and directories shared with you or by you, making team collaboration more seamless than ever.

Learn more about [getting started with OneDrive](https://help.zapier.com/hc/en-us/articles/8495920347533).

## Sera Systems: App update

Great news for Sera Systems users! We have just added a new feature to the **Appointment Trip Started** trigger. Now, you can take advantage of the new _Notify Customer_ field. This means that whenever an appointment trip is started, you can automatically notify the customer.

## TalentLMS: New feature

We're excited to announce a new feature in the TalentLMS integration! You can now use the **Remove User from Group** action to remove a user from a group easily. This action allows you to manage your user groups efficiently and ensure they are up-to-date. With this new capability, you can streamline your user management process and keep your groups organized. Enjoy the added flexibility and control in your TalentLMS integration!

## PassKit Membership: App update

Our latest update to PassKit Membership brings new triggers to streamline your customer relationship management.

*   **Pass Updated:** Keep track of any changes to your membership passes in real-time.
*   **Pass Installed:** Get notified whenever a new membership pass is installed by a customer.
*   **Pass Uninstalled:** Track when a membership pass is uninstalled so you can engage with customers accordingly.

## Cobot: App Update

Cobot has released an update enhancing its users' automation capabilities. The latest changes include:

*   A new trigger has been added to facilitate workflows involving external bookings, streamlining the way you manage reservations.
*   The app code is now open source, and contributions are invited on their GitHub repository to fortify and expand the integration's features and reliability.
How to get started with Fideltour on Zapier – Zapier

## Connect to Fideltour on Zapier

Fideltour uses session authentication to authenticate your account on Zapier.

### Required authentication fields

*   Username
*   Password

## About Fideltour's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only | If the username or password is not valid, you will receive an authentication error and a 401 status code. Learn more about Fideltour's [supported accounts](https://learn.fideltour.com/external/manual/zapier/article/fideltour-zapier?p=a0f1f9539beee4f1ce92b65b4bf3ab0c1e76c779a46f22f67b9dab9f933f7d28). |
| Is a paid Fideltour plan required? | No  |     |
| Are any special account permissions required? | Yes | You must have permission granted from [hoteldatahub@fideltour.com](mailto:hoteldatahub@fideltour.com) to use the Fideltour app. Learn more about Fideltour's [account permissions](https://learn.fideltour.com/external/manual/zapier/article/fideltour-zapier?p=a0f1f9539beee4f1ce92b65b4bf3ab0c1e76c779a46f22f67b9dab9f933f7d28). |
| Are there usage limits? | Yes | *   Request timeout: A request that queries a large amount of data may cause a delay in the server's response. This is common in APIs.<br>*   User lockout: If irresponsible use of the application is detected, the user will be blocked and have to contact hoteldatahub@fideltour.com to resume their activity. |
| Are there pagination limits? | Yes | It's recommended not to request more than 200 records at a time to avoid a timeout error. |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Overwrite existing data | The data sent in the update method replaces the existing data. Special care must be taken with multi-value fields (arrays). If you want to add a value and not overwrite the existing one, you must send the new value plus the existing ones. This way information will not be lost. |
| Is there any additional info? | Yes | Find additional info about [using Fideltour](https://learn.fideltour.com/external/manual/zapier/article/fideltour-zapier?p=a0f1f9539beee4f1ce92b65b4bf3ab0c1e76c779a46f22f67b9dab9f933f7d28) in Zapier. |
Use your own API key with a Zapier Chatbot – Zapier

Beta

Zapier Chatbots is a beta product. It’s available for use, but still in active development and may change.

Zapier Chatbots use OpenAI's GPT-3.5-turbo model by default. To use GPT-4 and other models, you can add your own API key from your OpenAI account. 

Note

This feature is exclusive to paid Zapier Chatbots plans. Learn more on the [pricing page](https://zapier.com/app/chatbots/pricing).

## Connect your OpenAI account

You do not need a ChatGPT paid account to use your API key, but you must have a payment method on your OpenAI account, as any usage will be charged to your account. You can find your API key following [OpenAI's instructions](https://help.openai.com/en/articles/4936850-where-do-i-find-my-api-key). To create a connection using your own OpenAI API key:

1.  From your Chatbots dashboard, click the **name of the chatbot**.
2.  In the **Setup** tab, scroll down to the _Model_ field. 
3.  Click the **Manage authentication** link.
    1.  A new window/tab will open. Click **Add connection**. 
    2.  Paste your **OpenAI API key** in the field provided.
    3.  Click **Yes, Continue**.

Once you select a connection, the _Model_ dropdown menu will display the models available for your account. The model selection may not reflect what you see on your OpenAI account, as not all models are available for use through an API. 

Note

*   Currently, chatbots can only use OpenAI API keys. To help Zapier understand what other models would be most helpful for you in the future, you can submit a [feature request](https://ai-chatbot-help.zapier.app/contact-us). 
*   If you connect your API key and use the models available, you will be charged for end-user chatbot usage through your OpenAI account accordingly.

## Provide feedback and get help

Submit a feature request, provide feedback on existing features, or get help [from the Zapier Chatbots team](https://ai-chatbot-help.zapier.app/home).

#### Related to:

*   [Beta Feature](https://help.zapier.com/hc/en-us/search?content_tags=01GW2GMBHGXSBV0YXVXNB5E3E0&utf8=%E2%9C%93 "Search results")
*   [AI-powered](https://help.zapier.com/hc/en-us/search?content_tags=01H05P2KJ9HF0KA1HX7Z2C96KD&utf8=%E2%9C%93 "Search results")
View specific Zap run details – Zapier

Zap run details provide information about the Zap such as the [Zap run status](https://help.zapier.com/hc/en-us/articles/20505304170637) and data that were received and sent by each step. You can review individual Zap runs by selecting them from the list in [Zap history](https://help.zapier.com/hc/en-us/articles/8496291148685) or in the _Zap runs_ section in the left sidebar of the [Zap editor](https://help.zapier.com/hc/en-us/articles/16722578092429). 

## Reviewing the Zap run status

When you select a Zap run, you can review the status of each step. If it was not successful, a notification with additional details, such as an error message. If the Zap run has a _Stopped / errored_ status, a notification about the error appears at the top of the page. A _Replay Zap Run_ button also appears so you can [replay](https://help.zapier.com/hc/en-us/articles/19220226086797) the errored step.

## Zap run settings

Above the individual Zap run steps, there is information about which [version](https://help.zapier.com/hc/en-us/articles/9693520498445) of the Zap that was used for that run, the date the Zap triggered, the [timezone the Zap uses](https://help.zapier.com/hc/en-us/articles/8496309697421), and the number of [tasks that the Zap run used](https://help.zapier.com/hc/en-us/articles/8496196837261) when it ran.

## Zap steps

You can see more details for each step in a Zap run. Each step shows what app was used, the status of the step, the timestamp when it ran, data that were received and sent, and troubleshooting help if the step errored.

*   **Data In**: the data that was sent to the connected app for the given step.
*   **Data Out**: the data that was received from the connected app for the given step.
*   **Troubleshoot**: an [AI-powered troubleshooting guide](https://help.zapier.com/hc/en-us/articles/16977917727757) for errored Zap runs.
*   **Logs**: a detailed HTTP log for the step that can be used for troubleshooting.
    *   Logs may take up to 3 minutes to load.
    *   Logs are only available for up to 7 days after a step runs, including replay attempts.
Domain capture now supports Google Single Sign-On (SSO) – Zapier

![miscEye icon](https://cdn.zapier.com/storage/photos/335619ab6472fe1fefab18d493cb39bf.png) Note

This information was accurate at the time of publication. Please check out the latest [product release notes](https://help.zapier.com/hc/en-us/categories/13951101412877-Product-updates) for any updates or changes.

We’ve released an update to our [domain capture](https://help.zapier.com/hc/en-us/articles/19703377133325/) feature. Now, domain capture is compatible with Google Single Sign-On. Now, when users sign up for Zapier by clicking the “Sign up with Google” button, their sign-up will be captured, ensuring that your employees are all under your Zapier for Companies account.

![Google SSO login button](https://cdn.zappy.app/3bebb611aeae659f48994f21e07690d3.png)

#### Related to:

*   [Company Plans](https://help.zapier.com/hc/en-us/search?content_tags=01GW2G8XJKXHPX4RQD6J4VABWB&utf8=%E2%9C%93 "Search results")
*   [Beta Feature](https://help.zapier.com/hc/en-us/search?content_tags=01GW2GMBHGXSBV0YXVXNB5E3E0&utf8=%E2%9C%93 "Search results")
How to get started with Ikigai on Zapier – Zapier

## Connect to Ikigai on Zapier

Ikigai uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   API Key
*   Email address

### Additional authentication instructions

1.  Log into your **Ikigai app account**.
2.  Click the **Profile** section at the bottom left corner.
3.  Select **Keys**.
4.  Click **Generate API key**.
5.  Copy the **API key** to your clipboard.

Learn more about [authenticating your Ikigai account](https://platform.zapier.com/docs/auth) in Zapier.

## About Ikigai's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid Ikigai plan required? | No  | View Ikigai's [plans](https://app.ikigailabs.io/dashboard/profile/account). |
| Are any special account permissions required? | Yes | *   Users with view-only permission (with limited access to the platform) can't use the integration to work.<br>*   If you see the error "You do not have enough privileges to perform this action" error while performing any actions in the platform, then you are restricted from using the triggers and actions. |
| Are there usage limits? | No  |     |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples | Learn more about Ikigai's [trigger samples](https://docs.ikigailabs.io/guides/ikigai-api). |
| Are custom fields supported? | Yes | Learn more about Ikigai's [custom fields](https://docs.ikigailabs.io/guides/ikigai-api). |
| Do update actions overwrite or append to existing data? | Overwrite existing data |     |
| Is there any additional info? | No  | Find additional info about using Ikigai in Zapier. |
Google Sheets: Zap is triggering on rows in a sheet on another Team Drive – Zapier

## Symptoms

Your Zaps don't trigger based on changes to spreadsheets stored in a Team Drive when using the following triggers:

*   New or Updated Spreadsheet Row
    
*   New Spreadsheet Row
    
*   Updated Spreadsheet Row
    

## Causes

Zapier relies on Google Drive's notification system to identify when there are changes in a spreadsheet. This works well for spreadsheets in your own Google Drive but is a problem for spreadsheets within a Team Drive. 

## How to fix it

To resolve this issue, follow this step:

*   **Change your trigger.** Use the _New or Updated Spreadsheet Row (Team Drive)_ trigger instead, as this trigger is designed to work with Team Drive.
    

![miscEye icon](https://cdn.zapier.com/storage/photos/335619ab6472fe1fefab18d493cb39bf.png) Note

The New or Updated Spreadsheet Row (Team Drive) trigger isn’t instant. This is because it’s not supported in Google Sheet’s API. Google is aware of this issue and is actively working on a resolution. To help Google prioritize this issue:

*   Go to [Google's issue tracker](https://issuetracker.google.com/issues/130736018).
    
*   Click the star icon at the top of the page. Your action will signal to Google the importance of this issue and encourage them to address it promptly.
Collaborate with members of your account by sharing your Zaps – Zapier

![miscEye icon](https://cdn.zapier.com/storage/photos/335619ab6472fe1fefab18d493cb39bf.png) Note

This information was accurate at the time of publication. Please check out the latest [product release notes](https://help.zapier.com/hc/en-us/categories/13951101412877-Product-updates) for any updates or changes.

Built a great Zap? Want other members of your team to be able to use it? Now you can easily collaborate on your workflows with other members of your Team or Company account by sharing Zaps directly within the editor!

*   Share your Zaps with any member of your Team or Company account.
*   Adjust folder sharing settings for better organization.
*   Share any private app connections used in the account.

Learn more about [sharing your Zaps](https://help.zapier.com/hc/en-us/articles/19929238451469/).

![alternatetext](https://cdn.zappy.app/8eb30daceaa287f3ca66cadda2c33556.png)

#### Related to:

*   [Company Plans](https://help.zapier.com/hc/en-us/search?content_tags=01GW2G8XJKXHPX4RQD6J4VABWB&utf8=%E2%9C%93 "Search results")
*   [Team Plans](https://help.zapier.com/hc/en-us/search?content_tags=01GW2G932VR5WXAZKE1876Z3KW&utf8=%E2%9C%93 "Search results")
Boost your productivity with OpenAI GPTs and Zapier – Zapier

![miscEye icon](https://cdn.zapier.com/storage/photos/335619ab6472fe1fefab18d493cb39bf.png) Note

This information was accurate at the time of publication. Please check out the latest [product release notes](https://help.zapier.com/hc/en-us/categories/13951101412877-Product-updates) for any updates or changes.

Seamlessly integrate Zapier and the new OpenAI GPTs using [AI Actions](https://help.zapier.com/hc/en-us/articles/17013994198925). This feature allows you to utilize Zapier's 30,000+ actions within your OpenAI GPTs. With AI Actions, you can effortlessly link these tools, including web browsing, Dall-E, and data analysis.

AI Actions in GPTs are available to anyone with a Zapier account (free or paid) and a ChatGPT Plus or Enterprise subscription.

Sign up for a [free Zapier account](https://zapier.com/sign-up) to kickstart your journey. For more information, head over to the [Zapier Help Center](https://help.zapier.com/hc/en-us/articles/20965564549005). Unleash the power of AI Actions now!

#### Related to:

*   [AI-powered](https://help.zapier.com/hc/en-us/search?content_tags=01H05P2KJ9HF0KA1HX7Z2C96KD&utf8=%E2%9C%93 "Search results")
*   [Alpha](https://help.zapier.com/hc/en-us/search?content_tags=01HBBCZ9VS1CWPR686N1BDB3CR&utf8=%E2%9C%93 "Search results")
Change a field's data type on Zapier Tables – Zapier

In Zapier Tables, the field type defines the data format used in a specific field, such as email or number formats. Not all field types can be converted to another field type. 

## Change the field type

1.  From your [Tables dashboard](https://tables.zapier.com/app/tables), click the **name** of your table.
2.  Click the **header** of the field you want to change.
3.  Click **Edit field**. A sidebar will open.
4.  Click the **Field Type** field to open the dropdown menu.
5.  Select a new **field type**.

## Possible field type conversions

If the field you want to change uses one of the field types in the list below, it can be changed into any of the other types on this list:

*   Text
*   Long Text
*   Checkbox
*   Number
*   Email
*   Phone Number
*   Date & Time
*   Currency

Note

Some conversions may warn you that changing the field type may invalidate some values. If you change the field type, review your table’s records afterward.

## Field types that cannot be changed

You cannot convert these field types to any other field type:

*   Dropdown
*   Link
*   Button
*   JSON
*   AI Field

Note

You can set dropdown fields to allow a single or multiple selections. If you mark the _Allow multiple selections_ checkbox, you cannot change it back to a single selection afterward.
How to get started with PayStack on Zapier – Zapier

## Connect to PayStack on Zapier

PayStack uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   PayStack Live Secret Key

## About PayStack's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid PayStack plan required? | Yes | View PayStack's [plans](https://paystack.com/pricing). |
| Are any special account permissions required? | Yes | You will need to be an admin or the main owner of the business to generate new API keys. Learn more about PayStack's [account permissions](https://support.paystack.com/hc/en-us/articles/360011508199-How-do-I-generate-new-API-keys-). |
| Are there usage limits? | No  |     |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | Yes | For Zapier Team or Enterprise users, you can use a [Static IP address to connect to Zapier](https://help.zapier.com/hc/en-us/articles/15825615704717). |
How to get started with ChatFly on Zapier – Zapier

## Connect to ChatFly on Zapier

ChatFly uses API keys to authenticate your account on Zapier.

### Required authentication fields

*   API Key

### Additional authentication instructions

1.  Log into your **ChatFly account**.
2.  Select **API key section** on the left sidebar.
3.  Create a new **secret key**.
4.  Copy the **API key** to your clipboard.

## About ChatFly's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Both self- and cloud-hosted accounts |     |
| Is a paid ChatFly plan required? | No  | View ChatFly's [plans](https://chatfly.co/). |
| Are any special account permissions required? | No  |     |
| Are there usage limits? | Yes | Usage limits will vary depending on the type of ChatFly plan you're on. Learn more about ChatFly's [usage limits](https://chatfly.co/). |
| Are there pagination limits? | Yes | You will receive only 1 output message for each 1 chatbot input message at the time. |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | Yes | Find additional info about [using ChatFly](https://docs.chatfly.co/documentation/introduction) in Zapier. |
How to get started with US Global Mail on Zapier – Zapier

## Connect to US Global Mail on Zapier

US Global Mail uses basic authentication to authenticate your account on Zapier. Enter your US Global Mail username and password to authenticate. 

## About US Global Mail's app

|     |     |     |
| --- | --- | --- |
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only |     |
| Is a paid US Global Mail plan required? | Yes | View US Global Mail's [plans](https://www.usglobalmail.com/pricing/). |
| Are any special account permissions required? | Yes | Only regular users and manager team members can use their accounts with Zapier. Regular team members can't use Zapier. |
| Are there usage limits? | No  |     |
| Are there pagination limits? | No  |     |
| Do trigger samples use real data from your account or generic data? | Real trigger samples |     |
| Are custom fields supported? | No  |     |
| Do update actions overwrite or append to existing data? | Not applicable |     |
| Is there any additional info? | No  |     |
Zapier Chatbots: chatbot is giving incorrect answers – Zapier

Beta

Zapier Chatbots is a beta product. It’s available for use, but still in active development and may change.

## Symptoms

Your chatbot answered questions incorrectly or made up information when interacting with users.

## Causes

Inaccuracies (incorrect information) and hallucinations (made-up information) can happen in AI chatbots for many reasons. It may be due to not having enough data, or because of how the model is trained. 

## How to fix it

1.  Ensure you provide your chatbot with clear instructions so that it knows how to deal with most questions. Use [this template](https://help.zapier.com/hc/en-us/articles/21960096032141-Create-a-directive-and-greeting-for-your-chatbot#h_01HGX24VH9J0JPMJ5WN8JK0VA8) to get started.
2.  Use [custom knowledge](https://help.zapier.com/hc/en-us/articles/21960412486541-Use-custom-knowledge-with-a-chatbot) to give the Chatbot more context around the topics you want it to focus on.
3.  Lower the Chatbot [creativity level](https://help.zapier.com/hc/en-us/articles/21962250168205-Customize-the-creativity-level-of-your-chatbot). This can help it stick with known information.
4.  Use an advanced model. A more advanced model, like GPT-4, offers better reasoning and context. Learn how to connect a different model [using your own OpenAI API key](https://help.zapier.com/hc/en-us/articles/21959873616013).

#### Related to:

*   [Beta Feature](https://help.zapier.com/hc/en-us/search?content_tags=01GW2GMBHGXSBV0YXVXNB5E3E0&utf8=%E2%9C%93 "Search results")