Question: Towne West Square is an enclosed shopping mall located in Wichita, Kansas, the mall's five anchor stores include Convergys, is a corporation that sells customer management, and information management products, primarily to large corporations,based in Cincinnati, in which state?

Context articles: Kyova Mall
Southlake Mall (Indiana)
Mall of Georgia
Towne West Square
Towne East Square
North Shore Square
Karcher Mall
Lakeshore Mall (Florida)
Convergys
West Towne Mall

Kyova Mall is an enclosed shopping mall located outside the city of Ashland, Kentucky, United States, in Cannonsburg.
 Opened in 1988 as Cedar Knoll Galleria, the mall struggled to keep tenants for several years, eventually becoming a dead mall.
 Starting in 2005, however, redevelopment began on the property, and customer traffic has increased.
 Anchor stores include Elder-Beerman, Rural King, and a ten-screen movie theater.
 In the food court including My Dad's Pizza and Cain's Ice-Cream and deli.
Southlake Mall is a shopping mall in Merrillville, Indiana.
 The tract of land on which it sits was annexed from unincorporated Ross Township in 1993.
 It lies in the Chicago metropolitan area.
 Southlake Mall is the only enclosed super regional mall in Northwest Indiana, as well as one of largest in the state overall along with Castleton Square in Indianapolis and Glenbrook Square in Fort Wayne.
 Anchor stores include Carson's, Kohl's, JCPenney, Macy's, Dick's Sporting Goods and Sears.
 The Macy's store was previously an L. S. Ayres prior to September 9, 2006.
 The mall first opened with only two anchor stores - JCPenney and Sears - and the north and south anchor wings were added later.
 Carson's once housed the cafeteria-style "The Garden Restaurant" next to the entrance near the security garage on the south side of the mall from 1975-89
Mall of Georgia is an enclosed super-regional shopping mall located in Gwinnett County, Georgia, near the city of Buford, 30 mi northeast of Atlanta.
 Built in 1999, it is currently the largest shopping mall in the state of Georgia, consisting of more than two hundred stores on three levels.
 The mall's anchor stores include Belk, Dillard's, JCPenney, Macy's and Von Maur, other major stores include Barnes & Noble, Dick's Sporting Goods, and Haverty's.
 Also, located in the Mall of Georgia Crossing is Best Buy, Nordstrom Rack, T.J. Maxx, and Target.
 Also featured in the mall is a large village section, comprising lifestyle tenants and restaurants in an outdoor setting, as well as a 500-seat amphitheater.
 The mall attracts many high end stores such as Coach, Swarovski, Clarks, J.Crew, and Aveda.
 Simon Property Group manages the Mall of Georgia.
Towne West Square is an enclosed shopping mall located in Wichita, Kansas, United States.
 Opened in 1980, it comprises more than 100 stores in 951447 sqft of gross leasable area.
 The mall's five anchor stores include Convergys, Dick's Sporting Goods, two Dillard's locations and JCPenney.
 Sears (the sixth anchor store) closed in December 2014, leaving one anchor space vacant.
 The original anchor stores in the mall were: Dillard's, Henry's, JC Penney, Montgomery Ward and Service Merchandise.
 Sears opened in 1994 (14 years after the rest of the mall) moving a store from the open air Twin Lakes Shopping Center.
 There is a drop in daycare closest to JCPenny that opened in May 2015 called the Kiddie Klubhouse.
Towne East Square is an enclosed, two-story shopping mall located in the eastern section of Wichita, Kansas United States.
 It has 125 stores and restaurants in 1169167 sqft of gross leasable area.
 Dillard's, JCPenney, Sears and Von Maur are the mall's anchor stores.
 The mall opened in 1975 and was the first large, modern, multi-level enclosed mall in Wichita.
 Its opening triggered a rapid decline of the downtown business district, which to date has failed to recover.
 The immediate vicinity of Towne East Square has been intensively developed and as a result is very congested, creating what amounts to a quasi-downtown for the east side of Wichita with in turn its own ongoing redevelopment.
North Shore Square is a 621192 sqft shopping mall in Slidell, Louisiana.
 The mall is the largest mall on the Northshore of Lake Pontchartrain, fifth largest in the New Orleans area and the 11th largest in Louisiana.
 The mall is home to two anchor stores, Dillard's, and At Home, as well as approximately 23 other stores.
 All the anchor stores are on one level.
 The mall did not flood during Hurricane Katrina and experienced no serious damage.
 The mall formerly had Mervyns as an anchor store, but closed shortly after the storm when Mervyn's pulled out of the Louisiana market.
 The store was eventually replaced by Burlington Coat Factory, which is now closed due to corporate downsizing.
 JCPenney closed on July 31, 2017.
 The mall has struggled partially due to increased internet-based sales as well as an open-air shopping center located on the opposite side of town, to which it lost some of its tenants.
 Following a nationwide trend, the mall's future is uncertain as many former mall-based stores have either closed completely or downsized nationally, and enclosed shopping malls across the country are challenged by new consumer trends and shifting paradigms.
Karcher Mall is an enclosed shopping mall located in Nampa, Idaho, U.S..
 The mall opened in August 1965 with Buttrey Food & Drug, Rasco-Tempo, and Skaggs Drug Centers as anchor stores.
 The mall was the largest shopping center in the Treasure Valley until 1988 when the Boise Towne Square Mall was opened in Boise.
 The new mall directed traffic away for the Karcher Mall and several retailers, including 20-year-old anchor JCPenney, departed the mall to move to Boise.
 Since then, the mall has been sold to numerous owners, each of which attempted to revitalize the mall to mixed results.
 Today, the mall has 28 stores, including anchor stores Burlington Coat Factory, Discount Furniture, Jo-Ann Fabrics, Ross Dress for Less, and Mor Furniture, and is owned by Milan Properties, Inc.
Lakeshore Mall is a regional, enclosed shopping mall located in Sebring, Florida, United States.
 It opened in 1992.
 Lakeshore Mall comprises 495972 sqft of retail space, including five anchor stores: Bealls, Belk, JCPenney, Kmart, and Sears (which was added in 1999).
 The mall also features more than sixty-five stores, as well as a food court and movie theater.
 In late 2007, the mall took the unusual step of requiring all high-school aged and younger youths to leave the property by 9pm.
Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations.
 Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets.
 Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
 They have approximately 130,000 employees across 33 countries.
West Towne Mall is a shopping mall located in Madison, Wisconsin that is owned by CBL Properties.
 It was the first enclosed shopping center within 70 mi of Madison with its grand opening October 15, 1970.
 The mall was designed by architect Lou Resnick and developed by Jacobs, Visconsi, and Jacobs Co., of Cleveland, Ohio, the developer of Brookfield Square in Milwaukee.
 The 56000 sqft Manchester's store was later replaced by a food court.
 West Towne is the sister mall to the East Towne Mall which opened a year later.
 As of 2008, West Towne Mall is anchored by Sears, J. C. Penney, Boston Store, and Dick's Sporting Goods.