the duty of the organisation to equip their employees by providing a minimum training support at periodical intervals. apart from taking away the monotony of their daily work, and expanding their horizons and knowledge levels, it can also change employee attitude and behaviour, thereby contributing to the organisational performance. 18. studies have shown that training and effectiveness programs have a positive impact on employee performance. in this backdrop, there is an interesting suggestion in the committee report to introduce a system where employees have to pass a certification bis central bankers ’ speeches program compulsorily to progress to the next grade in the hierarchy. it is in this context that institutes like iibf, ibps, nism and cafral have a very vital role to play. 19. another interesting suggestion is for training programmes to be combined with certification which will improve training efficiency and will offer quality assurance. this will also ensure that training efforts are taken seriously by the recipients. system - wide measures 20. the next set relates to the steps needed to be taken on a system - wide basis to drive capacity building. the committee acknowledges the need to look beyond an individual institution ’ s perspective and consider various measures on a system - wide basis to support and drive capacity building. the success of these measures would hinge on coordination and collaboration of all relevant stakeholders. the committee has outlined the various aspects that need to be reckoned, including creation of accreditation agency, introducing banking aptitude test, developing centre of excellence for leadership development for banking sector, fostering development of data and research on skills in banking sector and improving academic - industry interface, etc. 21. a very important suggestion is for an accreditation agency to be set up as an independent quality assurance body for the banking sector which would be responsible for accrediting learning initiatives within the banking industry. as per the report, the main focus of the accrediting agency will be to accredit training institutes in the industry. when it comes to implementing this recommendation, the modalities of such accreditation needs to be worked out. i understand that this would be one of the issues which will also be discussed today. 22. in this respect some other action is also needed. of utmost importance are discussions with the stakeholders – the banks, the premier training institutions, the bankers ’ associations, and in the case of public sector banks, the government itself. building capacities of top management and members of boards of banks 23. public sector banks have been witnessing increasing number of younger officers at top levels

emmanuel tumusiime - mutebile : expanding financial access and financial inclusion in uganda speech by mr emmanuel tumusiime - mutebile, governor of the bank of uganda, at the official opening of bank of baroda ( u ) ltd ’ s new branch, entebbe, 2 june 2012. * * * the global chairman and managing director of bank of baroda, the board of directors, bank of baroda ( u ) ltd, management and staff of bank of baroda ( u ) ltd, distinguished customers, invited guests in your respective capacities, ladies and gentlemen, it gives me great pleasure this morning to preside over the official opening of the entebbe branch of bank of baroda ( uganda ) ltd. i would like to begin by congratulating the bank of baroda for its foresight in extending its branch network outside of kampala, a move which bears testimony to the fact that our economic growth is geographically broad based. with the opening of this new branch in entebbe and another which will open in kabale next week, bank of baroda will expand its network to 13 branches countrywide. bank of baroda began its operations in uganda almost 60 years ago, in 1953. it has demonstrated its attachment to uganda through good times and bad, and in doing so has built up a reputation for serving the needs of customers with dedication and reliability. the opening of new bank branches, especially in the towns and cities outside kampala, makes an important contribution to the goal of expanding financial access and financial inclusion in this country. it brings banking services closer to the people, reduces transactions costs for ordinary customers and enhances competition in the banking industry. as our economy develops and per capita incomes increase, demand for financial services from both the corporate sector and the general public is growing rapidly, as is demand for new types of financial products. the expansion of bank of baroda ’ s branch network will strengthen the bank ’ s capacity to meet this growing demand for financial services. the decision of bank of baroda to open a branch in entebbe also bears testimony to the very bright prospects for business and commerce in the town. entebbe and its environs already play an important role in the tourism and horticultural industries. both of these industries are at the forefront of uganda ’ s efforts to modernize and diversify its economy, through the production of higher value goods and services which can compete on international markets. to be competitive on global markets