work culture where colleagues are encouraged to speak up and challenge one another so that we reduce blind spots. in our efforts to achieve the desired outcomes, we are cognizant of the need for our leaders at all levels of the organisation to demonstrate the right behaviours to reinforce our desired culture of trust, integrity, collaboration and innovation. when speaking about leadership here, i should add that this is not defined by one ’ s position, but rather the values that one upholds in doing what is right and in the best interest of the organisation. times have changed, and a job for life is no longer the goal to aspire to in a career. rather, our job is now to be life - long learners, and to facilitate that same learning for others. a continuous learning mind - set is what will ultimately differentiate an outstanding career from a mediocre one, and ensure that we can adapt, thrive and be productively and purposefully employed whatever unfolds in the future of work. i hope that as ceos, clos, heads of l & d and academia, we will be the agents of change to help steer our organisations towards a work environment and culture that will survive and thrive amid the future challenges to come. today ’ s event is a step in that direction. let us learn from distinguished experts and one another today. let us reimagine organisational learning. most of all, let us strive together to build a strong, competent and well - rounded workforce. thank you and i wish all of you a productive and stimulating day ahead. 1 the future of jobs report 2020 by the world economic forum 2 oecd ( 2019 ). “ reducing skills imbalances to foster productivity growth of malaysia, ” oecd working paper 3 / 3 bis central bankers'speeches

marzunisham omar : transforming organisational learning in challenging times keynote address by mr marzunisham omar, deputy governor of the central bank of malaysia ( bank negara malaysia ), at the chief learning officers forum 2021 “ transforming organisational learning in challenging times ”, 10 june 2021. * * * it is my great pleasure to welcome you to the inaugural chief learning officers ’ forum – a gathering of minds among the learning and development community. let me also take this opportunity to thank the teams from petronas and bank negara malaysia for jointly organising this forum. we are indeed living in challenging times. the covid - 19 pandemic has significantly affected the way we live and work, forcing us to make the necessary adjustments to protect life and livelihood. while the pandemic would insyaallah be over, its effects on work arrangements will, i have no doubt, be long lasting. the pandemic is taking place at a time when the world is going through rapid changes. the economic and financial landscape is evolving, defined by on one hand, increasing dependencies among economies and firms, while on the other hand, heightened competition. a key factor driving the changes is the exponential speed of technological advancements in recent years. these advancements have been boosted by major breakthroughs in artificial intelligence, machine learning, big data analytics and cloud computing. closer to our discussion today, digitisation and automation have disrupted organisations, their business models, talent management and the very nature of work itself. for example, hybrid working arrangements have become the norm, while the gig workforce has risen sharply in prominence. as a nation, our aspiration to become a high - value economy would necessitate malaysia to reduce its reliance on a low - cost, labour - intensive economic model - one that discourages productivity enhancements, depresses wages, and perpetuates the creation of low - skilled jobs. this would require two critical factors : first, is the economy and firms that create high skilled jobs. in bank negara malaysia ’ s recent publication, it is argued that for this to happen, we need to have a conducive ecosystem to attract high quality investments that will contribute towards increasing our economic complexity and thus generate high - value, high - paying jobs. second, we must also be in a position to provide sufficient number of skilled workers and talents to meet the need of the industries and the economy. in line with our focus today on learning and development, let