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Global technology companies, such as Facebook Messenger, Google, Apple and Samsung, are relevant providers of payment services. These companies are able to capitalise on their popularity among users. In the long term, this may adversely affect competition and efficiency, since it is difficult for other providers to challenge large networks. There is also a danger that the owners of popular technological platforms could exclude other payment service providers from offering services on their platforms. If this proves to be the case, this is a matter for the competition authorities. Under PSD2, also commercial undertakings can seek authorisation as payment initiation service providers. Mobile phone apps can combine direct advertising, loyalty programmes, storage of receipts with actual payments. Even so, banks will play a key role. Banks will also be able to provide payment services to persons who do not hold an account with the bank. This may strengthen interbank competition for payment customers. New technology must be used for the good of society. In principle, it is up to the business sector and customers to find suitable methods of payment. At the same time, we must ensure the security of the payment system. New payment service providers will increase the dissemination of payment information. This may also increase the risk that payment information gets into the wrong hands. Vulnerabilities related to accessing, processing and storing information may affect the public’s confidence in the payment system. It may ultimately be appropriate to implement new measures to ensure that this information is processed in a secure manner.