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The role of regulators and their policies are thus important, at least regarding two aspects: the promotion of the use and development of technology, including the incorporation of technological improvements into financial services provision; and the need to ensure that headway in financial inclusion does not impair consumer safeguards or financial stability. I would like to offer some brief thoughts on each of these two points. Promoting the use and development of new technologies. Logically, developing technological solutions requires suitable telecommunications infrastructures. They must provide widespread access to the Internet, including in rural areas, while seeking to improve digital education and offer safeguards against vulnerabilities such as cyber threats. We should not forget that approximately two-thirds of the adult population without access to 1  See Cull et al (2014). 2/3  banks do have a mobile phone. And, as the World Bank points out, these devices are proving essential for improving accessibility to financial services. Moreover, the development of a stable institutional framework – paving the way for competition, providing legal security to the new financial proposals and ensuring an appropriate level of interoperability – is vital for generating the necessary confidence in financial services. Also, aspects such as legal recognition of digital identification, the use of biometrics in identification and ease of access to public data in “Know your costumer” (KYC) procedures, are matters the different tiers of government can push and which catalyse significantly the progress in financial inclusion. Monitoring the risks inherent in financial innovation.