16 Carney (2014), Inclusive capitalism: creating a sense of the systemic. 17 They have also, over the centuries, been beset by poor behaviour, as shown by the FMSB’s comprehensive review of misconduct over the past two centuries. The history of financial fraud has rhymed all too frequently. See FMSB Annual Report (2017). 5  All speeches are available online at www.bankofengland.co.uk/publications/Pages/speeches/default.aspx  5  Repeated episodes of misconduct – such as the Libor and FX scandals – called into question the social licence that markets need to innovate and grow.18 Rather than being professional and open, markets became informal and clubby. Rather than competing on merit, participants colluded online. Rather than everyone taking responsibility for their actions, few were held to account. The crisis reminded us that real markets don’t just happen; they depend on the quality of market infrastructure for their effectiveness, resilience and fairness. Robust market infrastructure is a public good in constant danger of under-provision, not least because the best markets innovate continually. This risk can only be overcome if all market actors, public and private, recognise their responsibilities for the system as a whole. III. TRUE FINANCE So this time is no different. Markets don’t always clear. And we can suffer from their amorality. What to do with such knowledge? And how to retain it? To resist the siren calls of the three lies of finance, policymakers and market participants must bind themselves to the mast.

Tuan-tuan dan Puan-puan, Kami amat berbesar hati dengan kesudian Yang Amat Berhormat Dato' Seri Abdullah Ahmad Badawi untuk melancarkan Laman Informasi Nasihat dan Khidmat Bank Negara Malaysia atau Bank Negara Malaysia LINK pada hari ini. Kami mengambil kesempatan dari kehadiran Yang Amat Berhormat Dato' Seri di taklimat ekonomi di Bank Negara Malaysia pada pagi ini untuk merasmikan Bank Negara Malaysia LINK. Penubuhan Bank Negara Malaysia LINK merupakan komitmen Bank Negara Malaysia untuk meningkatkan lagi perkhidmatan yang diberikan kepada orang ramai dan membantu meningkatkan akses pembiayaan kepada perusahaan kecil dan sederhana. Perasmian ini amat bermakna kerana Yang Amat Berhormat Perdana Menteri merupakan peneraju kepada peningkatan sistem penyampaian sektor awam. Yang Amat Berhormat Dato' Seri juga telah memainkan peranan penting dalam usaha meningkatkan potensi perusahaan kecil dan sederhana sebagai enjin pertumbuhan ekonomi negara kita. Ladies and Gentlemen, Bank Negara Malaysia has always been in direct contact with the public. The Central Bank receives walk-in members of the public seeking information in relation to our operations, policies and regulations as well as those who seek redress on financial issues. The SME Unit in Bank Negara Malaysia also has direct contact with the SMEs relating to issues of access to financing. The establishment of Bank Negara Malaysia LINK is to allow the interface with members of the public as well as the SMEs to be centralised and conducted in a more efficient and effective manner. The premises of the Bank Negara Malaysia LINK was previously the Kuala Lumpur branch of Bank Negara Malaysia.