inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "Instructions for activating card" }
[ { "label": "NEGATIVE", "score": 0.1476772278547287 }, { "label": "POSITIVE", "score": 0.8523226976394653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Where can I go to get my PIN unblocked?" }
[ { "label": "NEGATIVE", "score": 0.9993447661399841 }, { "label": "POSITIVE", "score": 0.000655243406072259 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "My credit card was just denied for top up! Can you tell me why this happened and what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9991707801818848 }, { "label": "POSITIVE", "score": 0.0008293063146993518 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "It looks like my top up didn't work. Why?" }
[ { "label": "NEGATIVE", "score": 0.9997890591621399 }, { "label": "POSITIVE", "score": 0.00021096711861900985 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago." }
[ { "label": "NEGATIVE", "score": 0.9979346990585327 }, { "label": "POSITIVE", "score": 0.002065260661765933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Why did you cancel my card payment?" }
[ { "label": "NEGATIVE", "score": 0.9995408058166504 }, { "label": "POSITIVE", "score": 0.00045918746036477387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I need to urgently transfer something from China. How long will it approximately take?" }
[ { "label": "NEGATIVE", "score": 0.9991819262504578 }, { "label": "POSITIVE", "score": 0.0008180013974197209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I was charged the wing amount for an item." }
[ { "label": "NEGATIVE", "score": 0.76930832862854 }, { "label": "POSITIVE", "score": 0.23069170117378235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Where do I go to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9975470900535583 }, { "label": "POSITIVE", "score": 0.002452869201079011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "The exchange rate for my withdrawal was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996151924133301 }, { "label": "POSITIVE", "score": 0.00038480700459331274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "How can I link the new card?" }
[ { "label": "NEGATIVE", "score": 0.9981132745742798 }, { "label": "POSITIVE", "score": 0.0018867565086111426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "The rate applied to my purchase in a foreign currency was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996912479400635 }, { "label": "POSITIVE", "score": 0.00030881643760949373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "How to I switch my money for the money used in another country?" }
[ { "label": "NEGATIVE", "score": 0.9995688796043396 }, { "label": "POSITIVE", "score": 0.0004311526718083769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Where can I get a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9992371797561646 }, { "label": "POSITIVE", "score": 0.0007628734456375241 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently." }
[ { "label": "NEGATIVE", "score": 0.990679919719696 }, { "label": "POSITIVE", "score": 0.009320080280303955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "There is a fee from a transfer that is not supposed to be here!" }
[ { "label": "NEGATIVE", "score": 0.9994828701019287 }, { "label": "POSITIVE", "score": 0.0005171127268113196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?" }
[ { "label": "NEGATIVE", "score": 0.9965752959251404 }, { "label": "POSITIVE", "score": 0.003424684051424265 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Can someone in the US have a card?" }
[ { "label": "NEGATIVE", "score": 0.9981671571731567 }, { "label": "POSITIVE", "score": 0.0018327832221984863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "You operate in which countries?" }
[ { "label": "NEGATIVE", "score": 0.9929108023643494 }, { "label": "POSITIVE", "score": 0.007089235819876194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "For the identity check, what kind of documents do I need to have?" }
[ { "label": "NEGATIVE", "score": 0.997927188873291 }, { "label": "POSITIVE", "score": 0.002072821371257305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I deposited a cheque, but the balance hasn't changed yet." }
[ { "label": "NEGATIVE", "score": 0.9953180551528931 }, { "label": "POSITIVE", "score": 0.004681987222284079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?" }
[ { "label": "NEGATIVE", "score": 0.999699592590332 }, { "label": "POSITIVE", "score": 0.0003003825549967587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Can you tell me how long it takes for a new card to come?" }
[ { "label": "NEGATIVE", "score": 0.9990571141242981 }, { "label": "POSITIVE", "score": 0.000942884071264416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "I don't think the charges made when I had currency exchanged are right." }
[ { "label": "NEGATIVE", "score": 0.9971381425857544 }, { "label": "POSITIVE", "score": 0.0028618481010198593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "What should I do if someone else used my card?" }
[ { "label": "NEGATIVE", "score": 0.999624490737915 }, { "label": "POSITIVE", "score": 0.0003754625213332474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "I attemped a transfer and it didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9993318915367126 }, { "label": "POSITIVE", "score": 0.0006681080558337271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "What kind of charges should I expect to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9956650137901306 }, { "label": "POSITIVE", "score": 0.004335062112659216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "my phone was lost" }
[ { "label": "NEGATIVE", "score": 0.9997349381446838 }, { "label": "POSITIVE", "score": 0.0002651008835528046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I do not have my pin yet" }
[ { "label": "NEGATIVE", "score": 0.996842622756958 }, { "label": "POSITIVE", "score": 0.0031574247404932976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "I haven't received my transfer funds yet, where are they?" }
[ { "label": "NEGATIVE", "score": 0.9990559220314026 }, { "label": "POSITIVE", "score": 0.0009440489811822772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "How will I get my card?" }
[ { "label": "NEGATIVE", "score": 0.9977593421936035 }, { "label": "POSITIVE", "score": 0.002240656176581979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!" }
[ { "label": "NEGATIVE", "score": 0.9990239143371582 }, { "label": "POSITIVE", "score": 0.000976123905275017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I didn't receive the correct amount of cash" }
[ { "label": "NEGATIVE", "score": 0.9997351765632629 }, { "label": "POSITIVE", "score": 0.00026486566639505327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Can I add money to my account with cash?" }
[ { "label": "NEGATIVE", "score": 0.9985950589179993 }, { "label": "POSITIVE", "score": 0.001404899638146162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "How come my card payment has been declined?" }
[ { "label": "NEGATIVE", "score": 0.999295711517334 }, { "label": "POSITIVE", "score": 0.0007042373763397336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "What does it mean if it says that my payment is pending?" }
[ { "label": "NEGATIVE", "score": 0.9986585378646851 }, { "label": "POSITIVE", "score": 0.0013414262793958187 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "When can I expect the transfer to be complete?" }
[ { "label": "NEGATIVE", "score": 0.9944139719009399 }, { "label": "POSITIVE", "score": 0.005586008541285992 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "Transfer could not be completed due to being declined." }
[ { "label": "NEGATIVE", "score": 0.9992194175720215 }, { "label": "POSITIVE", "score": 0.0007805419154465199 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "What is the reason for the identity check" }
[ { "label": "NEGATIVE", "score": 0.9747953414916992 }, { "label": "POSITIVE", "score": 0.02520468272268772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I am having issues using contactless payments, could my card be damaged?" }
[ { "label": "NEGATIVE", "score": 0.998238205909729 }, { "label": "POSITIVE", "score": 0.0017617581179365516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null
{ "text": "Asked for $100 but only got $20. Why would this happen?" }
[ { "label": "NEGATIVE", "score": 0.9989915490150452 }, { "label": "POSITIVE", "score": 0.0010084703098982573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "What is this cash withdrawal on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9990907907485962 }, { "label": "POSITIVE", "score": 0.000909224443603307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't." }
[ { "label": "NEGATIVE", "score": 0.9992389678955078 }, { "label": "POSITIVE", "score": 0.0007611046312376857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "What is the refund process?" }
[ { "label": "NEGATIVE", "score": 0.9972679615020752 }, { "label": "POSITIVE", "score": 0.0027320096269249916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I have a charge I did not make." }
[ { "label": "NEGATIVE", "score": 0.9345394968986511 }, { "label": "POSITIVE", "score": 0.06546047329902649 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why did my top-up fail?" }
[ { "label": "NEGATIVE", "score": 0.9997374415397644 }, { "label": "POSITIVE", "score": 0.0002625279885251075 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I need to make a purchase online, where is my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9996103644371033 }, { "label": "POSITIVE", "score": 0.00038968841545283794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "How do I delete an account?" }
[ { "label": "NEGATIVE", "score": 0.9995586276054382 }, { "label": "POSITIVE", "score": 0.0004413460846990347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "When I went to $100, all the machine would give me was $20." }
[ { "label": "NEGATIVE", "score": 0.9975807666778564 }, { "label": "POSITIVE", "score": 0.0024192272685468197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "what steps do i do to get a real card" }
[ { "label": "NEGATIVE", "score": 0.9872720837593079 }, { "label": "POSITIVE", "score": 0.012727883644402027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?" }
[ { "label": "NEGATIVE", "score": 0.99616539478302 }, { "label": "POSITIVE", "score": 0.003834590082988143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How do I link one of your card that I already have?" }
[ { "label": "NEGATIVE", "score": 0.9969923496246338 }, { "label": "POSITIVE", "score": 0.0030076326802372932 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "When will my transfer arrive from Europe?" }
[ { "label": "NEGATIVE", "score": 0.9981278777122498 }, { "label": "POSITIVE", "score": 0.0018721563974395394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I looked at my statement and found a payment I and found a mistake." }
[ { "label": "NEGATIVE", "score": 0.9990764856338501 }, { "label": "POSITIVE", "score": 0.0009234766475856304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why am I being told this transfer will not go thru" }
[ { "label": "NEGATIVE", "score": 0.9989724159240723 }, { "label": "POSITIVE", "score": 0.0010275680106133223 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "how do i get the card linked" }
[ { "label": "NEGATIVE", "score": 0.9939547181129456 }, { "label": "POSITIVE", "score": 0.006045315880328417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "My top-up funds aren't available yet." }
[ { "label": "NEGATIVE", "score": 0.9983892440795898 }, { "label": "POSITIVE", "score": 0.0016107638366520405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Which cards are accepted for topping up?" }
[ { "label": "NEGATIVE", "score": 0.9664981961250305 }, { "label": "POSITIVE", "score": 0.03350179269909859 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "How to modify my details." }
[ { "label": "NEGATIVE", "score": 0.9908525347709656 }, { "label": "POSITIVE", "score": 0.009147419594228268 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Can I put my old card back in the app?" }
[ { "label": "NEGATIVE", "score": 0.999413251876831 }, { "label": "POSITIVE", "score": 0.0005868104635737836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Why do I have to give you my drivers license" }
[ { "label": "NEGATIVE", "score": 0.9986586570739746 }, { "label": "POSITIVE", "score": 0.0013412786647677422 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Is there any way to see my card in the app?" }
[ { "label": "NEGATIVE", "score": 0.9994843006134033 }, { "label": "POSITIVE", "score": 0.0005157103878445923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "can i use my app to get a virtual card" }
[ { "label": "NEGATIVE", "score": 0.9965987801551819 }, { "label": "POSITIVE", "score": 0.0034012137912213802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "I want to use cash to top up." }
[ { "label": "NEGATIVE", "score": 0.9975591897964478 }, { "label": "POSITIVE", "score": 0.0024408476892858744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "Why isn't my Google Pay top up working for me? Did I do something wrong?" }
[ { "label": "NEGATIVE", "score": 0.9994008541107178 }, { "label": "POSITIVE", "score": 0.0005991259822621942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "Does it cost money to top up?" }
[ { "label": "NEGATIVE", "score": 0.9984467625617981 }, { "label": "POSITIVE", "score": 0.0015532270772382617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "My passcode won't work." }
[ { "label": "NEGATIVE", "score": 0.999775230884552 }, { "label": "POSITIVE", "score": 0.00022477141465060413 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I sent money and the recipient has not received their money after two weeks." }
[ { "label": "NEGATIVE", "score": 0.9974992871284485 }, { "label": "POSITIVE", "score": 0.0025007606018334627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I didn't receive the amount of cash I requested for the ATM." }
[ { "label": "NEGATIVE", "score": 0.9993261098861694 }, { "label": "POSITIVE", "score": 0.0006739217205904424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "How do you decide what the exchange rates are?" }
[ { "label": "NEGATIVE", "score": 0.9987742304801941 }, { "label": "POSITIVE", "score": 0.0012256988557055593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Why did I get charged more than once?" }
[ { "label": "NEGATIVE", "score": 0.9945237636566162 }, { "label": "POSITIVE", "score": 0.005476277321577072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I could only take the amount of money that was available to me which was less then I expected." }
[ { "label": "NEGATIVE", "score": 0.9992151260375977 }, { "label": "POSITIVE", "score": 0.0007848237873986363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?" }
[ { "label": "NEGATIVE", "score": 0.9996225833892822 }, { "label": "POSITIVE", "score": 0.0003773756034206599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My card hasn't arrived yet. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9980508089065552 }, { "label": "POSITIVE", "score": 0.0019492537248879671 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Is there a charge for getting my money?" }
[ { "label": "NEGATIVE", "score": 0.9988139867782593 }, { "label": "POSITIVE", "score": 0.001186076202429831 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "The card payment I made didn't work." }
[ { "label": "NEGATIVE", "score": 0.9997566342353821 }, { "label": "POSITIVE", "score": 0.00024339804076589644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I am unhappy with an item I bought. How do I get a refund?" }
[ { "label": "NEGATIVE", "score": 0.9997740387916565 }, { "label": "POSITIVE", "score": 0.00022591314336750656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?" }
[ { "label": "NEGATIVE", "score": 0.9996058344841003 }, { "label": "POSITIVE", "score": 0.00039420416578650475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Someone made a mistake on my money transfer because I was charged extra fees." }
[ { "label": "NEGATIVE", "score": 0.9996929168701172 }, { "label": "POSITIVE", "score": 0.00030712521402165294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Where is my virtual card located?" }
[ { "label": "NEGATIVE", "score": 0.9988873600959778 }, { "label": "POSITIVE", "score": 0.0011125983437523246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "What to do if my card is about to expire?" }
[ { "label": "NEGATIVE", "score": 0.9983105659484863 }, { "label": "POSITIVE", "score": 0.0016894466243684292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "A shop I go to didn't let me pay." }
[ { "label": "NEGATIVE", "score": 0.9991163611412048 }, { "label": "POSITIVE", "score": 0.0008836055058054626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives" }
[ { "label": "NEGATIVE", "score": 0.999299168586731 }, { "label": "POSITIVE", "score": 0.0007008162210695446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?" }
[ { "label": "NEGATIVE", "score": 0.9986376166343689 }, { "label": "POSITIVE", "score": 0.0013623519334942102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "After purchasing an item I noticed the exchange rate was incorrect." }
[ { "label": "NEGATIVE", "score": 0.9996993541717529 }, { "label": "POSITIVE", "score": 0.0003006157639902085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "What is your maximum top up limit per day?" }
[ { "label": "NEGATIVE", "score": 0.9730418920516968 }, { "label": "POSITIVE", "score": 0.026958094909787178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "What caused my transfer to fail?" }
[ { "label": "NEGATIVE", "score": 0.9997475743293762 }, { "label": "POSITIVE", "score": 0.0002524340234231204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Can I change my PIN at any cash machines?" }
[ { "label": "NEGATIVE", "score": 0.999215841293335 }, { "label": "POSITIVE", "score": 0.000784174189902842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "My card is not able to be activated how do I get it to work?" }
[ { "label": "NEGATIVE", "score": 0.999752938747406 }, { "label": "POSITIVE", "score": 0.0002470978652127087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?" }
[ { "label": "NEGATIVE", "score": 0.9991058707237244 }, { "label": "POSITIVE", "score": 0.0008941525011323392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "How can I change the currency I'm exchanging from AUD to GBP?" }
[ { "label": "NEGATIVE", "score": 0.9994723200798035 }, { "label": "POSITIVE", "score": 0.0005277389427646995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "How do I link my card in the app." }
[ { "label": "NEGATIVE", "score": 0.9934671521186829 }, { "label": "POSITIVE", "score": 0.006532808765769005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I just checked my statement and saw a $1 charge, why is it there?" }
[ { "label": "NEGATIVE", "score": 0.9988120794296265 }, { "label": "POSITIVE", "score": 0.0011879559606313705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Do I have to pay for a second card?" }
[ { "label": "NEGATIVE", "score": 0.9990472197532654 }, { "label": "POSITIVE", "score": 0.0009527407237328589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Can I have a supplementary card?" }
[ { "label": "NEGATIVE", "score": 0.9966930150985718 }, { "label": "POSITIVE", "score": 0.0033069734927266836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I am not able to make a purchase because there is an issue with my card" }
[ { "label": "NEGATIVE", "score": 0.9996483325958252 }, { "label": "POSITIVE", "score": 0.00035166076850146055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Declined, transfer not completed." }
[ { "label": "NEGATIVE", "score": 0.999308705329895 }, { "label": "POSITIVE", "score": 0.0006913210381753743 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Can I get a Visa from you?" }
[ { "label": "NEGATIVE", "score": 0.9910336136817932 }, { "label": "POSITIVE", "score": 0.00896636676043272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I received a transfer in GBP how do I change it to a different currency?" }
[ { "label": "NEGATIVE", "score": 0.998672604560852 }, { "label": "POSITIVE", "score": 0.0013273729709908366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "Why did I get charged for a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9982927441596985 }, { "label": "POSITIVE", "score": 0.0017072390764951706 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null