IBM Prerequisites for IBM Content Collector Version 4.0.1 - United States  PRODUCT DOCUMENTATION

ABSTRACT
 This document details the system requirements for IBM Content Collector Version 4.0.1.

CONTENT

Always up-to-date system requirement reports can be dynamically generated by using the Software Product Compatibility Reports (SPCR) tool [http://www-969.ibm.com/software/reports/compatibility/clarity/index.html].

From the Content Collector product tabs below you can select detailed system requirement reports for different contexts (by Operating System, by component). Note that clicking a link will always generate a new, up-to-date report.

Important:
Because other products frequently ship fixes, updates, and new releases, testing every configuration is not possible. In general, you can install and run with updates to supported products if those updates are forward compatible.

Always check for the latest IBM Content Collector security bulletins in the IBM Support Portal and make sure to have the required fixes applied.

PRODUCT REQUIREMENTS FOR IBM CONTENT COLLECTOR
 *  All versions [http://www.ibm.com/support/docview.wss?uid=swg27040212]
 *  Version 4.0.1- selected tab,

 * HARDWARE REQUIREMENTS

 * Content Collector server
 * Client workstations
 * SOFTWARE PREREQUISITES

 * Operating system and software
 * Web application server
 * COLLECTION SOURCE SYSTEMS

 * Lotus Domino
 * Microsoft Exchange
 * SMTP email
 * Microsoft SharePoint
 * IBM Connections
 * File system

 * ARCHIVE SYSTEMS

 * IBM Content Manager
 * IBM FileNet P8
 * LEGACY RESTORE

 * Legacy restore
 * RETENTION POLICY DISTRIBUTION SUPPORT

 * Retention Policy Distribution Support
 * OPTIONAL SOFTWARE

 * Optional software

IBM CONTENT COLLECTOR PRODUCTS
 * Content Collector for Email

 * Content Collector for File Systems

 * Content Collector for IBM Connections

 * Content Collector for Microsoft SharePoint

Legend

x86 Intel 32-bit processors, including IBM System x, eServer xSeries, and BladeCenter servers X86-64 64-bit AMD Opteron (AMD64) and Intel Xeon (EM64T) processors, including IBM System x and BladeCenter servers

HARDWARE REQUIREMENTS
IBM CONTENT COLLECTOR SERVER
The following table contains the minimum and the recommended hardware requirements for the server where IBM Content Collector is installed.

Hardware requirements Minimum Recommended Processor 2 dual-core processors
x86 or x86-64 2 six-core processors
x86 or x86-64 Processor speed 2.5 GHz > 3 GHz System memory (RAM) 4 GB 8 GB Hard disk Hard drive with sufficient capacity 2 enterprise class hard drives with 10000 RPM or better Disk space For IBM Content Collector program package, prerequisite software, temporary data, and log information 150 GB > 150 GB For each IBM Content Collector server that is intended to run an SMTP Receiver instance 750 GB redundant storage

If multiple Content Collector servers are deployed in a scale-out setup to archive documents from SMTP email systems, this storage must be on a fast NAS device and shared between all Content Collector servers. 1 TB redundant storage For IBM Connections archiving 10 GB redundant storage

If multiple Content Collector servers are deployed in a scale-out setup to archive IBM Connections documents, this storage must be on a fast NAS device and shared between all Content Collector servers. > 10 GB Supported virtualization environments for IBM Content Collector are VMware ESX and ESXi 4, 5, and 5.1 and Microsoft HyperV Server 2008, 2008 R2, and 2012.

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CLIENT WORKSTATIONS
The hardware capacity of connected client workstations must be sufficient to run the supported client applications:

 * Lotus Notes or Lotus iNotes
 * Microsoft Outlook or Outlook Web App

In addition, the minimum hardware requirements for mobile support are contained in the following form(OWA Extension mobile support on iPhone and iPad, iNotes Extension mobile support on iPad only) starting with IBM Content Collector 4.0.1 Fix Pack 2

Hardware iOS Capacity iPad mini 9.x 16GB iPad with Retina 9.x 16GB iPhone 6 9.x 16GB For more information, see the client software documentation.

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SOFTWARE PREREQUISITES
PREREQUISITES FOR THE IBM CONTENT COLLECTOR SERVER
The following section describes the operating system and other software that is required on the system where IBM Content Collector Server is installed.

OPERATING SYSTEM
IBM Content Collector can be installed on servers with one of the following operating systems:

Operating systems Editions Architectures Fixes Windows Server 2008  * Standard Edition
 * Enterprise Edition

 * 32-bit (x86)
 * 64-bit (x86-64)

Service Pack 2 Windows Server 2008 R2  * Standard Edition
 * Enterprise Edition

 * 64-bit (x86-64)

Service Pack 1 Windows Server 2012  * Datacenter Edition
 * Standard Edition

 * 64-bit (x86-64)

[/support/docview.wss?uid=swg27042658&aid=1] Windows Server 2012 R2  * Datacenter Edition
 * Standard Edition

 * 64-bit (x86-64)

[/support/docview.wss?uid=swg27042658&aid=1] Windows Server 2016  * Datacenter Edition
 * Standard Edition

 * 64-bit (x86-64)

[/support/docview.wss?uid=swg27042658&aid=1] IBM Content Collector does not support Server Core and Nano server installations. Note that if IBM Content Collector is installed on Windows Server 2012 R2, you can use only IBM Content Manager Enterprise Edition V8.5 as an IBM Content Manager target repository.

REQUIRED SOFTWARE
The following software must be installed on the server where IBM Content Collector is installed.
Important:

 * On a 64-bit operating system, IBM Content Collector Server runs in 32-bit compatibility mode. Therefore, IBM Content Collector Server requires the 32-bit version of all software prerequisites.
 * For performance reasons, do not colocate the IBM Content Collector Server and the archive system on one server in a production environment. This setup can be used for testing or demonstration purposes, but it is not officially supported.

Software Required for which scenarios Notes DB2 Information Integrator for Content Required for IBM Content Manager V8.4 repositories See IBM Content Manager. IBM Content Manager V8 API Required for IBM Content Manager V8.5 repositories See IBM Content Manager. FileNet Content Engine .NET and Java clients Required for IBM FileNet P8 repositories See IBM FileNet P8. IBM FileNet IDM Desktop 4.0.x Required for IBM FileNet Image Services repositories [/support/docview.wss?uid=swg27042658&aid=1] Microsoft .NET Framework 4.0 or 4.5 Always required When using Microsoft .NET version 4.5 on a Windows Server 2008 or Windows Server 2008 R2 operating system, Microsoft .NET Framework 4.5.1 is required. Lotus Domino 8.5.0 server with the latest fix pack
Lotus Domino 8.5.3 FP6 server
Lotus Domino 8.5.4 server
IBM Domino 9.0 or 9.0.1 FP2 server
IBM Domino 9.0.1 FP4 server
IBM Domino 9.0.1 FP5 server
IBM Domino 9.0.1 FP6 server
IBM Domino 9.0.1 FP7 server
IBM Domino 9.0.1 FP8 server Required if you want to archive Lotus Notes documents The Lotus Domino server provides a Lotus Notes API for processing Lotus Notes documents. Microsoft Outlook 2007 Service Pack 3 (or later)
Microsoft Outlook 2010 Service Pack 1 (or later)
Microsoft Outlook 2013
Microsoft Outlook 2016 Required if you want to archive email from Microsoft Exchange servers The Microsoft Outlook client provides the Messaging API (MAPI) for email processing. Microsoft Windows DST update KB 955839 [http://support.microsoft.com/kb/955839] Always required [/support/docview.wss?uid=swg27042658&aid=1] Microsoft Windows Server 2008 R2 SP1 hotfix KB 2732673 [http://support.microsoft.com/kb/2732673]
Microsoft Windows Server 2008 R2 SP1 hotfix KB 2728738 [http://support.microsoft.com/kb/2728738]
Microsoft Windows Server 2008 R2 SP1 hotfix KB 2831013 [http://support.microsoft.com/kb/2831013]
Microsoft Windows Server 2008 R2 hotfix KB 2831154 [http://support.microsoft.com/kb/2831154] Required if the File System Connector is used [/support/docview.wss?uid=swg27042658&aid=1] Back to top

WEB SERVER APPLICATIONS
IBM WEBSPHERE APPLICATION SERVER
IBM Content Collector requires IBM WebSphere Application Server to run the Configuration Web Service and to perform search and restore operations. Typically, there is no need to check for compatible versions because IBM Content Collector comes with an embedded version of WebSphere Application Server Version 8.0.

However, you can deploy some of the IBM Content Collector web applications to an external web application server. IBM Content Collector supports the base edition of IBM WebSphere Application Server for AIX, Linux, and Windows. The Network Deployment edition is not supported. Always install the latest fix pack. The following versions are supported:

 * 8.0.0.13
 * 8.5

If you use an external web application server, make sure that the following prerequisites that are required for IBM Content Collector Server are also installed on the separate web application server:

 * Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package
 * Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package ATL Security Update
 * Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package

How to get:

You can purchase IBM WebSphere Application Server from the following website: WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg27024129]

IBM CONTENT COLLECTOR WEB APPLICATION BROWSERS
The IBM Content Collector web applications support the following browsers:

Browsers Versions Mozilla Firefox  * 14
 * 17 or 24 Extended Support Release (ESR)
 * 24
 * 28
 * 31 Extended Support Release (ESR)
 * 32
 * 33
 * 34
 * 35

Microsoft Internet Explorer  * 8
 * 9
 * 10
 * 11

Microsoft Edge  * 20

Chrome  * 60

Microsoft Edge is supported starting with IBM Content Collector 4.0.1 Fix Pack 2.

How to get:

You can obtain Mozilla Firefox from www.mozilla.com [http://www.mozilla.com] and Microsoft Internet Explorer from www.microsoft.com [http://www.microsoft.com].

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COLLECTION SOURCE SYSTEMS
LOTUS DOMINO
SERVER AND CLIENTS
The following table describes the supported versions of Lotus Domino for Domino mail servers and the supported versions of Lotus Notes for Notes mail clients:

Server software Client software Other software requirements Notes  * Lotus Domino 8.5.0
 * Lotus Domino 8.5.1
 * Lotus Domino 8.5.2
 * Lotus Domino 8.5.3 FP6
 * Domino 9.0
 * Domino 9.0.1 FP2
 * Domino 9.0.1 FP4
 * Domino 9.0.1 FP5
 * Domino 9.0.1 FP6
 * Domino 9.0.1 FP7
 * Domino 9.0.1 FP8

 * Lotus Notes 8.5.0
 * Lotus Notes 8.5.1
 * Lotus Notes 8.5.2
 * Lotus Notes 8.5.3 FP6
 * Notes 9.0 (along with the Browser plug-in)
 * Notes 9.0.1 (along with the Browser plug-in)
 * Notes 9.0.1 FP2
 * Notes 9.0.1 FP4
 * Notes 9.0.1 FP5
 * Notes 9.0.1 FP6
 * Notes 9.0.1 FP7
 * Notes 9.0.1 FP8

 * Windows 7 Service Pack 1 (32-bit and 64-bit)
 * Windows 8 Professional Edition
 * Windows 8.1 Professional Edition
 * Mac OS X 10.8.x (32-bit and 64-bit)
 * Mac OS X 10.9.x (32-bit and 64-bit)
 * Windows 10 Professional Edition
 * Windows 10 Enterprise Edition

 * Mozilla Firefox 14
 * Mozilla Firefox 17 or 24 Extended Support Release (ESR)
 * Mozilla Firefox 24
 * Mozilla Firefox 28
 * Mozilla Firefox 31 Extended Support Release (ESR)
 * Mozilla Firefox 32
 * Mozilla Firefox 33
 * Mozilla Firefox 34
 * Mozilla Firefox 35
 * Microsoft Internet Explorer 8
 * Microsoft Internet Explorer 9
 * Microsoft Internet Explorer 10
 * Microsoft Internet Explorer 11
 * Microsoft Edge

On Mac OS X, Lotus Notes R8.5.1 Fix Pack 2 or higher is required.

Offline repositories, collecting additional archiving information, and automatic document retrieval is not supported for Lotus Notes clients on Mac OS.

The Notes 9.0 Browser plug-in provides these Content Collector functions:  * Interactive restore
 * Settings
 * Help

 * Lotus iNotes 8.5.0
 * Lotus iNotes 8.5.1
 * Lotus iNotes 8.5.2
 * Lotus iNotes 8.5.3 FP6
 * iNotes 9.0
 * iNotes 9.0.1 FP2
 * iNotes 9.0.1 FP4
 * iNotes 9.0.1 FP5
 * iNotes 9.0.1 FP6
 * iNotes 9.0.1 FP7
 * iNotes 9.0.1 FP8

iNotes must have been configured when the Domino server was initially configured. Starting with IBM Content Collector 4.0.1 Fix Pack 6, IBM Lotus Domino/Notes 9.0.1 FP7,FP8 are supported

Starting with IBM Content Collector 4.0.1 Fix Pack 4, IBM Lotus Domino/Notes 9.0.1 FP6 is supported

 Starting with IBM Content Collector 4.0.1 Fix Pack 2, IBM Lotus Domino/Notes 9.0.1 FP4, FP5, Mozilla Firefox 35 and Microsoft Edge are supported. IBM Content Collector supports the latest fix packs of the server and client software.

Windows 10 is supported starting with IBM Content Collector 4.0.1 Fix Pack 2.

If you want to use the IBM Content Collector Offline Repository in Notes, the following packages are required on the workstation that runs the Notes client, depending on the version of IBM Content Collector that was used to enable the Domino template:

Content Collector version used to enable Domino template Required package on client workstation IBM Content Collector 2.2 (or earlier) Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update [http://www.microsoft.com/en-us/download/details.aspx?id=26347] IBM Content Collector 3.0, 4.0, or 4.0.1 Microsoft Visual C++ 2010 Redistributable Package [http://www.microsoft.com/downloads/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84&displaylang=en&displaylang=en] To use IBM Content Collector Search, Lotus Notes R8.5.1 or later with standard configuration is required. Basic configuration is not supported.

If you want to use IBM Content Collector Search in Notes against a database without an index, the following packages are required on the workstation that runs the Notes client:

 * Microsoft Visual C++ 2010 Redistributable Package [http://www.microsoft.com/downloads/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84&displaylang=en&displaylang=en]
 * Microsoft Security Advisory: Insecure library loading could allow remote code execution [http://support.microsoft.com/kb/2533623]

How to get:

You can purchase Domino from the following website: IBM Domino [http://www.ibm.com/support/docview.wss?uid=swg24033984]

VIRTUALIZATION
The following table describes the supported virtualization methods and software versions for running a Lotus Notes client on Citrix:

Virtualization Method Required software Virtual desktop Lotus Domino/Lotus Notes 8.5.3 or
Domino/Notes 9.0 Social Edition
Citrix XenDesktop 7.0 Domino/Notes 9.0
Citrix XenDesktop 7.5 or later Application installed on server Lotus Domino/Lotus Notes 8.5.3 or
Domino/Notes 9.0 Social Edition
Citrix XenApp 6.5 Application streamed to server Lotus Domino/Lotus Notes 8.5.3 or
Domino/Notes 9.0 Social Edition
Citrix XenApp 6.5 Application streamed to client Lotus Domino/Lotus Notes 8.5.1 or
Domino/Notes 9.0 Basic
Citrix XenApp 6.5 Hosted application in your datacenter Domino/Notes 9.0
Citrix XenDesktop/Citrix XenApp 7.5 or later Local Access App Domino/Notes 9.0
Citrix XenDesktop/Citrix XenApp 7.5 or later Microsoft Application Virtualization applications (App-V) Domino/Notes 9.0
Citrix XenDesktop/Citrix XenApp 7.5 or later For the virtualization method application streamed to client, the following restriction applies:

 * Automatic client document retrieval does not work in the standard configuration of Notes client version 8.5, 8.5.3, or 9.

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MICROSOFT EXCHANGE
SERVER
The following table describes the supported versions of Microsoft Exchange Server:

Server software Notes  * Microsoft Exchange Server 2007 Standard and Enterprise Edition with Service Pack 3 Update Rollup 11
 * Microsoft Exchange Server 2010 Standard and Enterprise Edition with Service Pack 2 Update Rollup 4 or Service Pack 3
 * Microsoft Exchange Server 2013 Standard and Enterprise Edition with Service Pack 1 (KB2860242 [http://support.microsoft.com/kb/2860242])
 * Microsoft Exchange Server 2016 Standard and Enterprise Edition

You must not install Microsoft Exchange Server on the IBM Content Collector server. How to get:
You can purchase Microsoft Exchange Server from www.microsoft.com [http://www.microsoft.com].

OUTLOOK EXTENSION
Before you add the IBM Content Collector Outlook Extension to a client workstation, ensure that the required software is installed on that workstation:

Operating system Client application Other software requirements Notes  * Windows 7 Professional Service Pack 1
 * Windows 7 Ultimate Service Pack 1
 * Windows 7 Enterprise Service Pack 1
 * Windows 8 Professional Edition
 * Windows 8.1 Professional Edition
 * Windows 10 Professional Edition
 * Windows 10 Enterprise Edition

 * Microsoft Outlook 2007 Service Pack 3
 * Microsoft Outlook 2010 Service Pack 2
 * Microsoft Outlook 2013
 * Microsoft Outlook 2016

 * .NET Framework 4.5 (or later)

You can install the IBM Content Collector Outlook Extension irrespective of the language in which Outlook is installed.

An Outlook logon profile containing the parameters for the connection to the Exchange server must exist.

There are different Outlook extension installable to be used with 32-Bit and 64-Bit versions of Microsoft Outlook  * Mozilla Firefox 14, 17 or 24 ESR, 24, 28, 31 ESR, 32, 33, 34, or 35
 * Microsoft Internet Explorer 8, 9, 10, or 11
 * Microsoft Edge
 * Chrome 60

Microsoft Outlook 64 Bit version is supported starting with IBM Content Collector 4.0.1 Fix Pack 8 with Outlook Extension (64-bit) installable.

Windows 10, Microsoft Edge and Microsoft Outlook 2016 are supported starting with IBM Content Collector 4.0.1 Fix Pack 2.

Chrome browser is supported starting with IBM Content Collector 4.0.1 Fix Pack 6

VIRTUALIZATION
The following table describes the supported virtualization methods and software versions for running Outlook Extension on Citrix:

Virtualization Method Required software Virtual desktop Microsoft Outlook 2010
Citrix XenDesktop 7.5 or later
Microsoft Outlook 2013
Citrix XenDesktop 7.6 or later Hosted application in your datacenter Microsoft Outlook 2010
Citrix XenDesktop/Citrix XenApp 7.5 or later
Microsoft Outlook 2013
Citrix XenDesktop/Citrix XenApp 7.6 or later Local Access App Microsoft Outlook 2010
Citrix XenDesktop/Citrix XenApp 7.5 or later
Microsoft Outlook 2013
Citrix XenDesktop/Citrix XenApp 7.6 or later Microsoft Application Virtualization applications (App-V) Microsoft Outlook 2010
Citrix XenDesktop/Citrix XenApp 7.5 or later
Microsoft Outlook 2013
Citrix XenDesktop/Citrix XenApp 7.6 or later

OUTLOOK WEB APP (OWA)
 Outlook Web App (OWA) Extension

To install the IBM Content Collector Outlook Web App Extension on the Exchange server, the following requirements must be met:

Exchange Server version (required) Other software requirements Notes  * Microsoft Exchange Server 2007 Service Pack 3 (or later)
 * Microsoft Exchange Server 2010 SP2
 * Microsoft Exchange Server 2013 SP1
 * Microsoft Exchange Server 2016

.NET Framework 4.5 Full Profile (or later) The OWA Extension must be installed on the Exchange Server that has the Client Access Server (CAS) role. Outlook Web App (OWA) Service

Apart from the Outlook Web App Extension that is installed on the Exchange server, the Outlook Web App Service is installed on top of a Microsoft Internet Information Service (IIS) Server. The following table lists the operating system and other requirements for the OWA Service.

Exchange Server version Operating system for the Outlook Web App Service (required) Other software requirements  * Microsoft Exchange Server 2007 Service Pack 3 (or later)
 * Microsoft Exchange Server 2010 SP2

 * Windows Server 2008 Service Pack 2
 * Windows Server 2008 R2 Service Pack 1

 * Microsoft IIS Server 6 or 7
 * .NET Framework 4.5

 * Microsoft Exchange Server 2013 SP1

 * Windows Server 2008 R2 Service Pack 1
 * Windows Server 2012 R2

 * Microsoft IIS Server 7.5 (or later)

 * Microsoft Exchange Server 2016

 * Windows Server 2012
 * Windows Server 2012 R2

 * .NET Framework 4.5.2

In the Internet Information Service (IIS) Manager:

 * Set the Web Service Extension ASP.NET V4.5 to Allowed.
 * Set the identity of the application pool where the OWA service resides to NetworkService.
 * Set the .NET Framework version to v4.5
 * Disable the forms authentication method for the OWA Service (afuowa) after the installation. IBM Content Collector OWA Service does not support forms authentication in Microsoft IIS 7.0.

How to get:

You can purchase Microsoft IIS Server and .NET Framework from www.microsoft.com [http://www.microsoft.com].

Outlook Web App (OWA) client

To be able to use the Outlook Web App functions, clients require the following software on their workstations:

Exchange Server version Software prerequisites for OWA clients  * Microsoft Exchange Server 2007 Service Pack 3 (or later)
 * Microsoft Exchange Server 2010 SP2

 * .NET Framework 2.0 (or later)
 * Microsoft Internet Explorer 8, 9, or 10

 * Microsoft Exchange Server 2013 SP1

 * Microsoft Internet Explorer 9, 10 or 11
 * Google Chrome 13
 * Microsoft Edge

 * Microsoft Exchange Server 2016

 * Microsoft Internet Explorer 10 or 11
 * Microsoft Edge

The following restrictions apply:

 * IBM Content Collector OWA support does not work with if the option "Use the blind and low vision experience" in the OWA settings is used.
 * IBM Content Collector OWA support works only with OWA Premium Mode.
 * IBM Content Collector OWA support on Exchange 2010 supports only the Internet Explorer browser and not Apple Safari, Mozilla Firefox, and so on although Microsoft OWA 2010 supports other browsers.
 * IBM Content Collector OWA support on Exchange 2013 supports the Google Chrome browser in Apple Mac OS X 10.9.x (32-bit and 64-bit)
 * Microsoft Edge is supported starting with IBM Content Collector 4.0.1 Fix Pack 2
 * IBM Content Collector OWA support on Exchange 2016 is supported starting from IBM Content Collector 4.0.1 Fix Pack 3 Back to top

SMTP EMAIL
IBM Content Collector can archive SMTP/MIME email. The source mail system requires a specific setup to send all SMTP/MIME email to be processed to IBM Content Collector.
In addition to SMTP forwarding for Microsoft Exchange and Lotus Domino, the respective setup has been tested for these mail systems:

Mail system Notes Microsoft Exchange Online See technote 1648828 [http://www.ibm.com/support/docview.wss?uid=swg21648828] for information about how to set up journal forwarding from Microsoft Exchange Online to IBM Content Collector. Google Mail for Business See technote 1648572 [http://www.ibm.com/support/docview.wss?uid=swg21648572] for information about archiving email from Google Mail for Business with IBM Content Collector.
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MICROSOFT SHAREPOINT
The following table describes the supported versions of Microsoft SharePoint:

Microsoft SharePoint Notes Microsoft SharePoint Server 2010 with Service Pack 2 (Standard or Enterprise edition) [/support/docview.wss?uid=swg27042658&aid=1] Microsoft SharePoint Foundation 2010 with Service Pack 2 Microsoft SharePoint Server 2013 with Service Pack 1 (Standard or Enterprise edition) Only functionality that is also provided by Microsoft SharePoint 2010 is supported. Microsoft SharePoint Foundation 2013 with Service Pack 1 Microsoft SharePoint Server 2016 (Standard and Enterprise edition) Only functionality that is also provided by older Microsoft SharePoint servers is supported.
Microsoft SharePoint Foundation edition is no longer available in the SharePoint Server 2016 release. As an alternative end users can use 180 days trial for Standard or Enterprise edition.

How to get:
You can purchase Microsoft SharePoint from www.microsoft.com [http://www.microsoft.com].

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IBM CONNECTIONS

The following table describes the supported versions of IBM Connections:

IBM Connections IBM Connections 4.5 Documents from IBM Connections can be archived in the following archive systems:

 * IBM Content Manager Enterprise Edition (all supported versions)
 * IBM FileNet P8 Content Engine 5.1 or later with IBM Content Search Services

How to get:

You can purchase IBM Connections from the following website: IBM Connections [http://www.ibm.com/support/docview.wss?uid=swg24034473].

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FILE SYSTEM SUPPORT
The following table describes supported file systems.

File system Notes NTFS V3.1

Depending on the repository capabilities, the maximum supported file size is up to 30 GB.

IBM Content Collector supports Microsoft SMB Protocol versions 1.0, 2.0 and 3.0 for Windows file server ReFS (Windows 2012) Novell Netware V6.5 SP 8 Novell Open Enterprise Server 2 SP3
Novell Open Enterprise Server 11 Samba V3.3 Services for NFS for Windows 2008, 2008 R2, 2012, 2016 Windows Server 2016 is supported as File System collection source starting with IBM Content Collector 4.0.1 Fix Pack 8

Restriction: If IBM Content Collector is installed on Windows 2008 and you are archiving from Novell file servers, Novell Client 2 SP1 IR 6 or later must be installed.

The File System Repository Connector also allows for archiving to cloud file systems.

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ARCHIVE SERVERS
IBM CONTENT MANAGER
REPOSITORY SOFTWARE
The following table describes the supported operating systems and the connector that is required on the IBM Content Collector server:

Archive system (repository software) Operating system Required connector on IBM Content Collector Server Notes IBM Content Manager Enterprise Edition V8.4.2 Fix Pack 3 and V8.4.3 Fix Pack 3

For the required level of the database management system, see the IBM Content Manager system requirements [http://www.ibm.com/support/docview.wss?uid=swg27036382].  * AIX
 * Linux
 * Windows

IBM Content Manager Version 8 connector The connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3. Use the Setup Type Connector.

Support for IBM Content Manager V8.4 on Linux requires a Linux 32-bit system on an Intel platform or Linux for System z. For details, see the technote Content Manager Enterprise Edition Version 8.4 support for 32-bit / 64-bit for Linux/UNIX/Windows [http://www.ibm.com/support/docview.wss?uid=swg21293849].

Important: For IBM Content Manager Enterprise Edition V8.4.3, apply the fix that is described in Security Bulletin: Content Manager Enterprise Edition and use of Oracle Outside In Technology Security Vulnerability (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660964]. IBM Content Manager Enterprise Edition V8.5

For the required level of the database management system, see the IBM Content Manager system requirements [http://www.ibm.com/support/docview.wss?uid=swg27038464].  * AIX
 * Linux
 * Windows

IBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.

Configure item types to be enabled for indexing by Net Search Extender and not DB2 Text Search.

If you use IBM Content Manager Version 8.5 on AIX, text search requires IBM Content Collector Text Search Support V4.0.

Important: For IBM Content Manager Enterprise Edition V8.5, apply the fix that is described in Security Bulletin: Content Manager Enterprise Edition and use of Oracle Outside In Technology Security Vulnerability (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660964]. IBM Content Manager Enterprise Edition V8.5 Fix Pack 4

For the required level of the database management system, see the IBM Content Manager system requirements [http://www.ibm.com/support/docview.wss?uid=swg27038464].  * AIX
 * Linux
 * Windows

IBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5 Fix Pack 4. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.

Configure item types to be enabled for indexing by Net Search Extender and not DB2 Text Search.

If you use IBM Content Manager Version 8.5 Fix Pack 4 on AIX, text search requires IBM Content Collector Text Search Support V4.0. IBM Content Manager for z/OS Version V8.4.2, V8.4.3, and V8.4.3 Fix Pack 1
 * z/OS

IBM Content Manager Version 8 connector The connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3, V8.4.3, or V8.4.3 Fix Pack 1. Use the Setup Type Connector.

IBM Content Manager for z/OS can be used as a repository for files and Microsoft SharePoint documents. Email documents are supported starting with V8.4.3 Fix Pack 1. Text search is not supported. IBM Content Manager for z/OS V8.5  * z/OS

IBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.

Text search is not supported. How to get:
You can purchase IBM Content Manager from the following websites:

 * Content Manager Enterprise Edition [http://www.ibm.com/support/docview.wss?uid=swg24035460]
 * Content Manager for z/OS [http://www.ibm.com/software/products/us/en/conmanzos]

TEXT-SEARCH FUNCTION
To enable the text-search function (full-text search) for a Content Manager archive system, the IBM Content Collector indexer for text search must be installed. While IBM Content Collector supports archiving to Content Manager archive systems with DB2 databases or Oracle databases, the text-search function is not supported for archive systems with Oracle databases.

 The indexer for text search requires IBM Content Manager Enterprise Edition and the following software:

Net Search Extender
The required version depends on the version of DB2 that is used by IBM Content Manager. Additional Net Search Extender e-fixes (required) Notes AIX Power 6.1 and 7.1 IBM Net Search Extender 9.1 for DB2 V9.1 Fix Pack 8 [http://www-01.ibm.com/support/docview.wss?uid=swg24024133] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] IBM Net Search Extender and the required fix packs and e-fixes must be installed on the IBM Content Manager server. Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 9.5 for DB2 V9.5 Fix Pack 5 [http://www.ibm.com/support/docview.wss?uid=swg24025481] Windows

IC58821
IP22989 Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 9.7 for DB2 V9.7 Fix Pack 4 [http://www.ibm.com/support/docview.wss?uid=swg24029745] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 10.1 for DB2 V10.1 Fix Pack 2 [http://www.ibm.com/support/docview.wss?uid=swg24033997] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 10.5 for DB2 10.5 Fixpack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040522] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 How to get:

You can download IBM Content Manager fix packs and Net Search Extender e-fixes from the following websites:

 * Content Manager fix packs [http://www.ibm.com/support/docview.wss?uid=swg27009038]
 * Net Search Extender e-fixes [ftp://public.dhe.ibm.com/ps/products/db2extenders/fixes]

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IBM FILENET P8
REPOSITORY SOFTWARE
The following table describes the supported operating systems and the FileNet APIs that are required for the IBM Content Collector server:

Archive system (repository software) Operating system Required APIs on IBM Content Collector Server Notes IBM FileNet P8 Content Engine 5.0.0.1, 5.1 Fix Pack 2, 5.2, or 5.2.1

For the required level of the database management system, see the IBM FileNet P8 system requirements [http://www.ibm.com/support/docview.wss?uid=swg27013654].  * AIX
 * Linux
 * Solaris
 * Windows

.NET Clients The .NET Clients component is provided through the FileNet P8 Content Engine installer. Java Clients (Other Applications) The Java Clients component is provided through the FileNet P8 Content Engine Client installer. [/support/docview.wss?uid=swg27042658&aid=1] Important: For IBM FileNet P8 Content Engine 5.1 and 5.2, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660219]. IBM Content Foundation V5.2 or V5.2.1

For the required level of the database management system, see the IBM Content Foundation system requirements [http://www.ibm.com/support/docview.wss?uid=swg27038265].  * AIX
 * Linux
 * Solaris
 * Windows

.NET Clients The .NET Clients component is provided through the IBM Content Foundation Content Platform Engine installer. Java Clients (Other Applications) The Java Clients component is provided through the IBM Content Foundation Content Platform Engine installer. [/support/docview.wss?uid=swg27042658&aid=1] Important: For IBM Content Foundation V5.2.0, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660219]. IBM FileNet Image Services 4.1.2 or 4.2  * AIX
 * HP-UX
 * Solaris
 * Windows

IBM FileNet IDM Desktop IBM FileNet Image Services can only be used as a repository for files. It is not suitable for email. Text search and retrieving archived content through stub links is not supported. If you use IBM FileNet P8 with IBM Legacy Content Search Engine (Verity), dynamic retention management is not supported.

Important: The fix pack level of the Content Engine of IBM Content Collector Server must match the fix pack level of the Content Engine server for both the .NET Clients and the Java Clients components.

How to get:

You can purchase FileNet P8 from the following websites:

 * FileNet Content Manager [http://www.ibm.com/support/docview.wss?uid=swg24034227]
 * Content Foundation [http://www.ibm.com/support/docview.wss?uid=swg24034868]
 * FileNet Image Services [http://www.ibm.com/support/docview.wss?uid=swg24020652]

TEXT-SEARCH FUNCTION
The text-search function (full-text search) for FileNet archive systems with IBM Legacy Content Search Engine requires Autonomy IDOL K2. With IBM Legacy Content Search Engine (Verity), dynamic retention management is not supported

To use the text-search function (full-text search) for FileNet archive systems with IBM Content Search Services, IBM Content Collector Content Search Services Support must be installed on the Content Search Services server. If the Content Search Services server runs on AIX, Linux, or Solaris, ensure that Java 1.6 is installed.

Content Search Services Support requires the following FileNet P8 components:

FileNet P8 components Required on which server Operating system Notes IBM FileNet P8 Content Engine 5.1 Fix Pack 3 with IF001 or later, or 5.2 Fix Pack 2 with IF001 or later, or 5.2.1
IBM Content Foundation V5.2 or V5.2.1 FileNet P8 Content Engine server  * AIX
 * Linux
 * Solaris
 * Windows

Interim Fixes are available on Fix Central [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=FileNet+Product+Family&product=ibm/Information+Management/FileNet+Content+Engine&release=5.1.0.0&platform=All&function=all].

The FileNet P8 Content Engine server must be configured to use Content Search Services. IBM FileNet P8 Content Search Engine Client 5.1 Fix Pack 2 or Content Search Engine Client 5.2 Content Search Services server  * AIX
 * Linux
 * Solaris
 * Windows

The client component is provided through the FileNet P8 Content Engine Client 5.1 installer or the FileNet P8 Content Engine 5.2 installer. IBM FileNet P8 Content Search Services 5.1 with IF005 or later, or 5.2 with IF002 or later, or 5.2.1

For details about the supported operating systems, see the IBM FileNet P8 system requirements [http://www.ibm.com/support/docview.wss?uid=swg27013654]. Content Search Services server  * AIX
 * Linux
 * Windows

Interim Fixes are available on Fix Central [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=FileNet+Product+Family&product=ibm/Information+Management/FileNet+Content+Search+Services&release=5.1.0.0&platform=All&function=all].

Important: For IBM FileNet P8 Content Search Services 5.1 and 5.2, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660219]. Java Clients (Other Applications) 5.1 Fix Pack 2 or 5.2  * Content Search Services server
 * IBM Content Collector server

 * AIX
 * Linux
 * Solaris
 * Windows

The Java Clients component is provided through the FileNet P8 Content Engine Client 5.1 installer or the FileNet P8 Content Engine 5.2 installer. .NET Clients 5.1 Fix Pack 2 or 5.2 IBM Content Collector server  * AIX
 * Linux
 * Solaris
 * Windows

The .NET Clients component is provided through the FileNet P8 Content Engine installer.
The text-search function (full-text search) for IBM Content Foundation requires the Content Search Services component. Back to top

LEGACY RESTORE

Legacy restore provides access to documents that were archived with IBM CommonStore for Lotus Domino or IBM CommonStore for Exchange Server. Legacy restore supports the same archive systems as the CommonStore products and has the same system requirements to connect to these archive systems as the CommonStore products:

System requirements for IBM CommonStore for Lotus Domino [http://www.ibm.com/support/docview.wss?uid=swg27010342]
System requirements for IBM CommonStore for Exchange Server [http://www.ibm.com/support/docview.wss?uid=swg27010343]

In addition, Legacy Restore also supports the archive systems IBM Content Manager Enterprise Edition V8.5 and IBM Content Manager for z/OS V8.5.

There are some limitations when using IBM Content Collector Legacy Restore instead of the CommonStore products, including the following restrictions:

 * IBM Content Collector Legacy Restore provides read-only access to documents, but no write access.
 * For documents that are stored in Content Manager OnDemand or Content Manager for z/OS, search is not supported.
 * For multi-part document model item types in Content Manager 8, only the first part can be previewed.

IBM Content Collector Legacy Restore supports the same operating systems as IBM Content Collector Server.

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RETENTION POLICY DISTRIBUTION SUPPORT
To use IBM Content Collector Retention Policy Distribution Support, you must install IBM Atlas Policy Suite, which is the client interface in Global Retention Policy and Schedule Management for managing document retention schedules.

The following table describes the supported versions of IBM Atlas Policy Suite:

IBM Atlas Policy Suite IBM Atlas Policy Suite 6.0.3 How to get:

You can purchase IBM Atlas Policy Suite from the following website: IBM Atlas Policy Suite [https://www.ibm.com/support/entdocview.wss?uid=swg24036335].

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OPTIONAL SOFTWARE
The following table describes the software that is required if you want to use optional functions of IBM Content Collector:

Function Software Use IBM eDiscovery Manager to search and collect archived documents IBM eDiscovery Manager V2.2.1 or V2.2 Fix Pack 4 Use IBM Content Classification to classify documents IBM Content Classification V8.8 Declare records against documents in a FileNet P8 archive system IBM Enterprise Records V5.1.1, V5.1.2, or V5.2 Fix Pack 1 Access documents in an archive system IBM FileNet Workplace XT V1.1.5 Fix Pack 1 or Fix Pack 2
IBM Content Navigator V2.0, V2.0.1, V2.0.2, V2.0.3, V3.0 or V3.0.1 How to get:

You can purchase these products from the following websites:

 * IBM eDiscovery Manager [http://www.ibm.com/support/docview.wss?uid=swg24035931]
 * IBM Content Classification [http://www.ibm.com/support/docview.wss?uid=swg24029115]
 * IBM Enterprise Records [http://www.ibm.com/support/docview.wss?uid=swg24035858]
 * IBM Content Navigator [http://www.ibm.com/support/docview.wss?uid=swg24034327]

Back to top

IBM CONTENT COLLECTOR PRODUCT REPORTS
CONTENT COLLECTOR FOR EMAIL
REQUIREMENTS
BY PLATFORM
 * Mac OS [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&osPlatforms=Mac OS]

 * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&osPlatforms=Windows]

 * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=1385722855736]

REQUIREMENTS
BY COMPONENT
 * FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_862A48C058E511E3A11D923472D26C14]
 * Legacy Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_8626C65058E511E3A11D923472D26C14]
 * Notes Client Extension [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Desktop_862AE50058E511E3A11D923472D26C14]

 * Outlook Extension [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Desktop_862BA85058E511E3A11D923472D26C14]
 * Outlook Web App Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_862789A058E511E3A11D923472D26C14]
 * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_862825E058E511E3A11D923472D26C14]

 * SharePoint Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_8628E93058E511E3A11D923472D26C14]
 * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_8629857058E511E3A11D923472D26C14]

RELATED REQUIREMENTS
No related requirements.

 Back to top

CONTENT COLLECTOR FOR FILE SYSTEMS
REQUIREMENTS
BY PLATFORM
 * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&osPlatforms=Windows]

 * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A]

REQUIREMENTS
BY COMPONENT
 *  FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&duComponentIds=Server_F6D064B0C7E811E4A93F4F818B63D91A]

 * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&duComponentIds=Server_F6C89C80C7E811E4A93F4F818B63D91A]

 * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&duComponentIds=Server_F6C9D500C7E811E4A93F4F818B63D91A]

RELATED REQUIREMENTS
No related requirements.

 Back to top

CONTENT COLLECTOR FOR IBM CONNECTIONS
REQUIREMENTS
BY PLATFORM
 * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&osPlatforms=Windows]

 * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A]

REQUIREMENTS
BY COMPONENT
 * FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE258D0C7ED11E4A93F4F818B63D91A]

 * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE035F0C7ED11E4A93F4F818B63D91A]

 * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE1BC90C7ED11E4A93F4F818B63D91A]

RELATED REQUIREMENTS
No related requirements.

 Back to top

CONTENT COLLECTOR FOR MICROSOFT SHAREPOINT
REQUIREMENTS
BY PLATFORM
 * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&osPlatforms=Windows]

 * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A]

REQUIREMENTS
BY COMPONENT
 * FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3176240C7EB11E4A93F4F818B63D91A]
 * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3151850C7EB11E4A93F4F818B63D91A]

 * SharePoint Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E315DBA0C7EB11E4A93F4F818B63D91A]
 * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3169EF0C7EB11E4A93F4F818B63D91A]

RELATED REQUIREMENTS
No related requirements.

 Back to top

Question: Support for Domino 9.0.1 with ICC? Is Domino v9.0.1 and FP's supported for ICC?

Answer:
Starting with IBM Content Collector 4.0.1 Fix Pack 6, IBM Lotus Domino/Notes 9.0.1 FP7,FP8 are supported

Starting with IBM Content Collector 4.0.1 Fix Pack 4, IBM Lotus Domino/Notes 9.0.1 FP6 is supported

 Starting with IBM Content Collector 4.0.1 Fix Pack 2, IBM Lotus Domino/Notes 9.0.1 FP4, FP5, Mozilla Firefox 35 and Microsoft Edge are supported. IBM Content Collector supports the latest fix packs of the server and client software.


IBM Error when launching Scan task from Datacap Desktop. - United States Desktop; No data; Scan; VScan TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Receiving the following error message when attempting to launch up Scan task from Datacap Desktop:
"This batch has no data to process. Aborting."

Then followed by this error:
"Unable to run queue."

DIAGNOSING THE PROBLEM
The panel for TravelDocs contained a value with all upper-case letter [eg. TRAVELDOCS], which caused the error to occur when attempting to launch the Scan task from Datacap Desktop

RESOLVING THE PROBLEM
The "Bind DCO type to panel" for Datacap Desktop is case-sensitive. Be sure the DCO name matches as it appears in Datacap Studio (both the spelling and case-sensitivity).

Logon to TMWeb client.

Go to Administrator tab

Select the VScan task from the Workflow.

Click Setup under Program.

Then change the value of the Panel to match what is in Datacap Studio. For example "TRAVELDOCS" to "TravelDocs"

Click Save

[/support/docview.wss?uid=swg21967312&aid=1] [/support/docview.wss?uid=swg21967312&aid=1]

[/support/docview.wss?uid=swg21967312&aid=2] [/support/docview.wss?uid=swg21967312&aid=2]
[/support/docview.wss?uid=swg21967312&aid=3] [/support/docview.wss?uid=swg21967312&aid=3]

Question:
VScan not working after migrating Datacap Application from 8.1 to 9.0.1

Hello,

I have recently migrated one datacap application developed in Datacap 8.1 to Datacap 9.0.1. I followed the complete instruction provided in the link

http://www.ibm.com/support/knowledgecenter/SSZRWV_9.0.1/com.ibm.dc.develop.doc/dcadv001.htm

After migration, when I tried to execute the application using Datacap Desktop. I got errors that "This batch has no data to process. Aborting" and "Unable to run queue". I am attaching the screenshots of error. I am also attaching the DStudio rule's screenshot.

I have verified and configured all the required settings.

Please guide if someone has faced the similar issue and resolved it.

Thanks.

Answer: The "Bind DCO type to panel" for Datacap Desktop is case-sensitive. Be sure the DCO name matches as it appears in Datacap Studio (both the spelling and case-sensitivity).


IBM Announcement: End of Support for WebSphere MQ and WebSphere MQ File Transfer Edition V7.0.1 and V7.0.0 and WebSphere MQ Telemetry V7.0.1 - United States  NEWS

ABSTRACT
 IBM has withdrawn support for WebSphere MQ V7.0.1 and V7.0.0, WebSphere MQ for z/OS V7.0.1 and V7.0.0, WebSphere MQ File Transfer Edition V7.0.1 and V7.0.0, WebSphere MQ File Transfer Edition for z/OS V7.0.1 and V7.0.0, and WebSphere MQ Telemetry V7.0.1.

CONTENT

TAB NAVIGATION
 * WebSphere MQ and File Transfer Edition V7.0.1 and V7.0.0 • MQ Telemetry V7.0.1 selected tab

TAB NAVIGATION
 * What were the end of support dates for WebSphere MQ V7.0.1 and V7.0.0, WebSphere MQ File Transfer Edition V7.0.1 and V7.0.0, and WebSphere MQ Telemetry V7.0.1?
 * Do these announcements affect WebSphere MQ File Transfer Edition V7.0.4, V7.0.3 and V7.0.2, WebSphere MQ Advanced Message Security V7.0.1, or WebSphere MQ Hypervisor Edition V7.0.1?
 * What replacement products are available?
 * How do I check which version I am currently running?
 * Is any information available to help me upgrade to a later version?
 * How do I purchase a support extension for my current version?
 * When a WebSphere MQ server product goes out of support, does the client and file transfer agent also go out of support?
 * Are these products still supported when they are bundled with another IBM product?
 * Is the WebSphere MQ V7.0 Resource Adapter supported in WebSphere Application Server?
 * Is documentation still available for these products?
 * How do I obtain installation images for these products if I still need them?
 * Is there an IBM MQ V9.0 or MQ V8.0 trial version available for download?

[/support/docview.wss?uid=swg21674407&aid=1]

WHAT ARE THE END OF SUPPORT DATES FOR WEBSPHERE MQ V7.0.1 AND V7.0.0, WEBSPHERE MQ FILE TRANSFER EDITION V7.0.1 AND V7.0.0, AND WEBSPHERE MQ TELEMETRY V7.0.1?

 *
 *  Product Version Release Date End of Support Platforms WebSphere MQ V7.0.1 28 Aug 2009 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS209-245] 30 Apr 2015 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS914-067] AIX, HP-UX (Itanium), HP-UX (PA-RISC), i5/OS, Linux (POWER), Linux (x86), Linux (x86-64), Linux (zSeries 64-bit), Solaris (SPARC), Solaris (x86-64), Windows (x86) WebSphere MQ for z/OS V7.0.1 25 Sep 2009 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS209-248] 30 Sep 2015 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS914-150] z/OS WebSphere MQ V7.0.0 16 Jun 2008 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS208-068] 30 Apr 2015 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS914-067] AIX, HP-UX (Itanium), HP-UX (PA-RISC), i5/OS, Linux (POWER), Linux (x86), Linux (x86-64), Linux (zSeries 64-bit), Solaris (SPARC), Solaris (x86-64), Windows (x86) WebSphere MQ for z/OS V7.0.0 27 Jun 2008 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS208-067] 30 Sep 2011 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS910-014] z/OS WebSphere MQ File Transfer Edition V7.0.1 05 Jun 2009 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS209-118] 30 Sep 2014 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS913-158] AIX, HP-UX (Itanium), Linux (x86), Linux (x86-64), Linux (zSeries 64-bit), Solaris (SPARC), Windows (x86) WebSphere MQ File Transfer Edition for z/OS V7.0.1 12 Jun 2009 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS209-119] 30 Sep 2014 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS913-149] z/OS WebSphere MQ File Transfer Edition V7.0.0 05 Dec 2008 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS208-331] 30 Sep 2014 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS913-158] AIX, HP-UX (Itanium), Linux (x86), Solaris (SPARC), Windows (x86) WebSphere MQ File Transfer Edition for z/OS V7.0.0 12 Dec 2008 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS208-339] 30 Sep 2014 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS913-149] z/OS WebSphere MQ Telemetry V7.0.1 27 Aug 2010 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS210-201] 30 Sep 2015 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS914-067] Linux (x86-64), Windows (x86)
 *
 *  Review lifecycle dates for all IBM MQ and WebSphere MQ products [http://www.ibm.com/software/support/lifecycleapp/PLCSearch.wss?q=%28+%22IBM+MQ%22+OR+%22WebSphere+MQ%22+%29+AND+NOT+%28+Tivoli+OR+Adapter+OR+Broker+OR+Integrator+OR+Workflow+OR+%22Low+Latency+Messaging%22+%29]

   End of support information for WebSphere MQ V7.5 and WebSphere MQ Hypervisor Edition V7.5 [http://www.ibm.com/support/docview.wss?&uid=swg21996472]

   End of support information for WebSphere MQ V7.1, WebSphere MQ File Transfer Edition V7.0.4, V7.0.3 and V7.0.2, WebSphere MQ Advanced Message Security V7.0.1, and WebSphere MQ Hypervisor Edition V7.0.1 [http://www.ibm.com/support/docview.wss?&uid=swg21980668]

 * Back to top

DO THESE ANNOUNCEMENTS AFFECT WEBSPHERE MQ FILE TRANSFER EDITION V7.0.4, V7.0.3 AND V7.0.2, WEBSPHERE MQ ADVANCED MESSAGE SECURITY V7.0.1, OR WEBSPHERE MQ HYPERVISOR EDITION V7.0.1?

 * IBM has subsequently announced the end of support for these products [http://www.ibm.com/support/docview.wss?uid=swg21980668] on all platforms including z/OS:
 *
 *  Lifecycle dates for WebSphere MQ V7.0 products [http://www.ibm.com/software/support/lifecycleapp/PLCSearch.wss?q=%28%22WebSphere+MQ+%22+AND+%227.0%22%29+OR+%28%22WebSphere+MQ+File+Transfer+Edition+%22+AND+%28%227.0.4%22+OR+%227.0.3%22+OR+%227.0.2%22%29%29+OR+%28%22WebSphere+MQ+Advanced+Message+Security+%22+AND+%227.0.1%22%29]
 *
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WHAT REPLACEMENT PRODUCTS ARE AVAILABLE?

 * Replacements for WebSphere MQ V7.0.1 and V7.0.0 include IBM MQ or IBM MQ Advanced V9.0 and V8.0. WebSphere MQ or WebSphere MQ Advanced V7.5 are also available (except on IBM i), but their end of support date is 30 Apri 2018 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS916-117].
 * Replacements for WebSphere MQ for z/OS V7.0.1 and V7.0.0 include IBM MQ, IBM MQ Advanced, or IBM MQ Value Unit Edition for z/OS V9.0 and V8.0.0.
 * Replacements for WebSphere MQ File Transfer Edition V7.0.1 and V7.0.0 include IBM MQ Advanced V9.0 and V8.0. WebSphere MQ Advanced V7.5 is also available (except on IBM i), but its end of support date is 30 April 2018 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS916-117]. The Advanced license allows use of the Managed File Transfer and Advanced Message Security components which are now built into MQ and replace the former File Transfer Edition and Advanced Message Security products.
 * Replacements for WebSphere MQ File Transfer Edition for z/OS V7.0.1 and V7.0.0 include IBM MQ Advanced for z/OS V9.0 and V8.0.0. The Advanced license allows use of the Managed File Transfer and Advanced Message Security components which are now built into MQ for z/OS and replace the former File Transfer Edition for z/OS and Advanced Message Security for z/OS products.
 * The replacement for WebSphere MQ Telemetry V7.0.1 is IBM MQ or IBM MQ Advanced V9.0 or V8.0, all of which include Telemetry as a component of the MQ product. WebSphere MQ or WebSphere MQ Advanced V7.5 are also available (except on IBM i), but their end of support date is 30 April 2018 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS916-117].
 *
 *
 * Back to top

HOW DO I CHECK WHICH VERSION I AM CURRENTLY RUNNING?

 * Follow these general instructions [http://www.ibm.com/support/docview.wss?uid=swg21621707] or the IBM MQ Knowledge Center instructions [http://www.ibm.com/support/knowledgecenter/SSFKSJ_9.0.0/com.ibm.mq.ref.adm.doc/q083280_.htm] to display your IBM MQ or WebSphere MQ version on all platforms except for z/OS with the command: dspmqver
 * On z/OS, look for message CSQY000I [http://www.ibm.com/support/knowledgecenter/SSFKSJ_9.0.0/com.ibm.mq.ref.doc/csq_y.htm] in the MSTR joblog to determine your version.
 * Follow the IBM MQ Knowledge Center instructions [http://www.ibm.com/support/knowledgecenter/SSFKSJ_9.0.0/com.ibm.wmqfte.doc/display_ver_cmd.htm] to display your Managed File Transfer or WebSphere MQ File Transfer Edition version with the command: fteDisplayVersion
 * WebSphere MQ Telemetry V7.0.1 only runs on WebSphere MQ V7.0.1 (fix pack 7.0.1.3 and later) on Linux (x86-64) and Windows (x86). Although there is no command to display the WebSphere MQ Telemetry version, if your WebSphere MQ version is V7.0.1 and you have a WebSphere MQ Telemetry service and channels [http://www.ibm.com/support/knowledgecenter/SSFKSJ_7.0.1/com.ibm.mq.tt.doc/tt_intro.htm] configured, then you are running WebSphere MQ Telemetry V7.0.1.
 *
 * Back to top

[/support/docview.wss?uid=swg21674407&aid=2]

IS ANY INFORMATION AVAILABLE TO HELP ME UPGRADE TO A LATER VERSION?

 * The IBM MQ and WebSphere MQ Migration Guide [https://www.ibm.com/developerworks/community/blogs/aimsupport/entry/websphere_mq_ibm_mq_migration_guide] is available to view online or download:
 *  IBM MQ and WebSphere MQ Migration Guide [https://www.ibm.com/developerworks/community/blogs/aimsupport/resource/MQ_migration/WMQ_Migration.pdf]
 *
 * The IBM Knowledge Center also includes information to assist you in migrating to a supported version of IBM MQ or WebSphere MQ:
 *  Migrating and upgrading to IBM MQ V9.0 [http://www.ibm.com/support/knowledgecenter/SSFKSJ_9.0.0/com.ibm.mq.mig.doc/q006180_.htm] Migrating and upgrading to IBM MQ V8.0 [http://www.ibm.com/support/knowledgecenter/SSFKSJ_8.0.0/com.ibm.mq.mig.doc/q006180_.htm] Migrating and upgrading to WebSphere MQ V7.5 [http://www.ibm.com/support/knowledgecenter/SSFKSJ_7.5.0/com.ibm.mq.mig.doc/q006180_.htm]
 *
 * The following WebSphere Support Technical Exchange presentations may be helpful if you are considering running multiple MQ installations on your system:
 *  Webcast replay: WebSphere MQ Multi-Version - First Steps [http://www.ibm.com/support/docview.wss?uid=swg27024276] Webcast replay: WebSphere MQ Multi-Version - Environment Considerations and Management [http://www.ibm.com/support/docview.wss?uid=swg27024340]
 *
 * Back to top

HOW DO I PURCHASE A SUPPORT EXTENSION FOR MY CURRENT VERSION?

 * Support extensions are available for an additional fee. To purchase extended support for WebSphere MQ or any of the other products, please contact your local IBM sales representative.
 * US Customers should contact Customer Support Operations at 1-877-426-6006, option #2. If you provide your IBM customer number, they can quickly find your sales representative.
 * Customers in other geographies should refer to the IBM directory of worldwide support contacts to find sales contact numbers in your region:
 *
 *  IBM Directory of Worldwide Contacts [http://www.ibm.com/planetwide/]
 *
 * Back to top

WHEN AN WEBSPHERE MQ SERVER PRODUCT GOES OUT OF SUPPORT, DOES THE CLIENT AND FILE TRANSFER AGENT ALSO GO OUT OF SUPPORT?

 * Yes. WebSphere MQ V7.0 clients and WebSphere MQ File Transfer Edition V7.0.1 and V7.0.0 agents go out of support at the same time as the server.
 *
 * Back to top

 [/support/docview.wss?uid=swg21674407&aid=3]

ARE THESE PRODUCTS STILL SUPPORTED WHEN THEY ARE BUNDLED WITH ANOTHER IBM PRODUCT?

 * Yes, support is available for all bundled components until the IBM product that includes them is withdrawn from support. However, they are only supported when used by the bundling IBM product. Unrelated usage is not supported.
 *
 *  Find the end of support date for your IBM software product [http://www.ibm.com/software/support/lifecycle/index_a_z.html]
 *
 * Back to top

IS THE WEBSPHERE MQ V7.0 RESOURCE ADAPTER SUPPORTED IN WEBSPHERE APPLICATION SERVER?

 * Yes, the WebSphere MQ V7.0 Resource Adapter [http://www.ibm.com/support/docview.wss?uid=swg21248089#7dotx_0] shipped with WebSphere Application Server V8.0 and V7.0 is supported through 30 April 2018 [https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS916-143], when both of those versions of WebSphere Application Server end support, or longer if you purchase a WebSphere Application Server support extension.

 * Similarly, the WebSphere MQ V7.1 Resource Adapter [http://www.ibm.com/support/docview.wss?uid=swg21248089#7dotx_0_0] shipped with WebSphere Application Server V8.5.x is supported as long as that version of WebSphere Application Server remains in support, or longer if you purchase a WebSphere Application Server support extension.

 * However, if you manually install your own copy of the WebSphere MQ V7.x Resource Adapter in WebSphere Application Server or any third-party Java EE server, it will go out of support with the corresponding WebSphere MQ server version.

 * The IBM MQ V8.0 and V9.0 Resource Adapters cannot be installed in WebSphere Application Server V8.5.x, V8.0 and V7.0 because those versions support JMS 1.1 while the IBM MQ Resource Adapters implement JMS 2.0. WebSphere Application Server V9.0 ships with the IBM MQ V9.0 Resource Adapter [http://www.ibm.com/support/docview.wss?uid=swg21248089#7dotx_0_0_0] and includes full support for JMS 2.0. The version of MQ Resource Adapter you use must be supported by your Java EE server but does not need to match the version of the queue managers to which you wish to connect.

 * Back to top

IS DOCUMENTATION STILL AVAILABLE FOR THESE PRODUCTS?

 * Yes. Online documentation is available in the IBM Knowledge Center, while downloadable Information Center installations and PDF versions of the manuals are available from the MQ Library page.
 *
 *  WebSphere MQ V7.0.1 Knowledge Center [http://www.ibm.com/support/knowledgecenter/SSFKSJ_7.0.1/com.ibm.mq.helphome.v70.doc/WelcomePagev7r0.htm] WebSphere MQ V7.0.1 library of downloadable documentation [http://www.ibm.com/software/integration/wmq/library/library701.html] WebSphere MQ V7.0.0 library of downloadable documentation [http://www.ibm.com/software/integration/wmq/library/library700.html] WebSphere MQ File Transfer Edition V7.0.4 Knowledge Center [http://www.ibm.com/support/knowledgecenter/SSEP7X_7.0.4/welcome/WelcomePagev7r0.html] WebSphere MQ Telemetry V7.0.1 [http://www.ibm.com/support/knowledgecenter/SSFKSJ_7.0.1/com.ibm.mq.tt.doc/tt_intro.htm]
 *
 * Back to top

HOW DO I OBTAIN INSTALLATION IMAGES FOR THESE PRODUCTS IF I STILL NEED THEM?

 * Installation images for WebSphere MQ V7.0.1 and V7.0.0, WebSphere MQ File Transfer Edition V7.0.1 and V7.0.0, and WebSphere MQ Telemetry V7.0.1 are no longer available from Passport Advantage [https://www.ibm.com/software/passportadvantage/pao_customer.html]. Contact IBM if you have an urgent business need for these installation images.
 *
 * Back to top

[/support/docview.wss?uid=swg21674407&aid=4]

IS THERE AN IBM MQ V9.0 OR MQ V8.0 TRIAL VERSION AVAILABLE FOR DOWNLOAD?

 * You can obtain a full-featured trial version of IBM MQ to evaluate for 90 days:
 *
 *  Try IBM MQ now [https://www14.software.ibm.com/webapp/iwm/web/preLogin.do?pkgid=&S_SRCID=ESD-WSMQ-EVAL&source=ESD-WSMQ-EVAL&S_TACT=109J84RW&S_CMP=web_ibm_ws_appint_ct_wmq-ov&S_PKG=CR9H9ML&s=&id=2009-08-28+03%3A34%3A46.648052R&fam=&cat=&l=English+International&m=download&ibm-continue=Continue]
 *
 * Back to top

Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere MQ File Transfer Edition Not Applicable AIX, HP-UX, Linux, Solaris, Windows, z/OS 7.0.1, 7.0 All Editions Business Integration WebSphere MQ Telemetry Not Applicable Linux, Windows Business Integration IBM MQ
PRODUCT ALIAS/SYNONYM
 WebSphere MQ WMQ

Question: Is MQ V7.0 is going out of support? Is Websphere MQ V7.0 is going out of support?

Answer: IBM has withdrawn support for WebSphere MQ V7.0.1 and V7.0.0, WebSphere MQ for z/OS V7.0.1 and V7.0.0,


IBM Unable to log on to FileNet WorkplaceXT receive an AE SecurityCheckFilter error - United States AE SecurityCheckFilter; JSSE; unlimited strength TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Unable to log on to FileNet WorkplaceXT - AE SecurityCheckFilter error

SYMPTOM
When attempting to log on to FileNet WorkplaceXT deployed on an IBM WebSphere Application Server, the following error is displayed :

Exception Message: [Filter AE SecurityCheckFilter]: filter is unavailable.
Filter AE SecurityCheckFilter: filter is unavailable.

DIAGNOSING THE PROBLEM
SystemOut.log may contain the following exception :

Problem initializing encryption/decryption with keyId abcd1234, size 256 bits. java.home=<<WAS_home>>\AppServer\java\jre. Cause: java.security.InvalidKeyException: Illegal key size or default parameters
com.filenet.wcm.api.EncryptionException: Problem initializing encryption/decryption with keyId abcd1234, size 256 bits. java.home=<<WAS_home>>\AppServer\java\jre. Cause: java.security.InvalidKeyException: Illegal key size or default parameters
at com.filenet.wcm.api.impl.CryptoHelper.getCipher(CryptoHelper.java:93)
at com.filenet.wcm.api.impl.CryptoHelper.doEncryptOrDecrypt(CryptoHelper.java:104)
at com.filenet.wcm.api.impl.SessionImpl.getTokenSymmetric(SessionImpl.java:771)
at com.filenet.wcm.api.impl.SessionImpl.getToken(SessionImpl.java:741)
at com.filenet.ae.toolkit.server.util.credentials.UserTokenUtil.getUserToken(UserTokenUtil.java:131)
at com.filenet.ae.toolkit.server.servlet.filter.SecurityCheckFilter.doFilter(SecurityCheckFilter.java:51)
....

RESOLVING THE PROBLEM
This behavior occurs if Workplace XT is configured to use Maximum strength keys (>128bit) during installation. In this case, the JRE used by the J2EE Application server, for example <<WAS_home>>\AppServer\java\jre should contain unlimited strength policy files, otherwise it will be unable to encrypt / decrypt user tokens.

 * One option is to install the JSSE unlimited strength jar files for the JRE used by the J2EE Application Server. For IBM JREs, more info can be found at

   https://www.ibm.com/developerworks/java/jdk/security/ [https://www.ibm.com/developerworks/java/jdk/security/]

 * Another option is to regenerate the encryption keys using 128bit encryption which doesn't require the unlimited strength policy .jar files. Please refer to the P8 Infocenter for usage information on the com.filenet.wcm.api.util.MakeCryptoKeys utility.

Question:
Unable to login to FileNet Workplace XT 1.1.5.x. Getting error, Problem initializing encryption/decryption with keyID.

We are having issue while trying to login Workplace XT. Getting the error message below as soon as I hit after giving credentials.

Error Message: com.filenet.wcm.api.EncryptionException: Problem initializing encryption/decryption with keyId 7d3f93e3, size 256 bits. java.home=/opt/IBM/WebSphere/AppServer/java/jre. Cause: java.security. InvalidKeyException: Illegal key size or default parameters

IBM WAS 8.5.5.9 Workplace XT 1.1.5

Answer: This behavior occurs if Workplace XT is configured to use Maximum strength keys (>128bit) during installation.


IBM Component parameters missing for Enable Hold and Virtual Interview Multiple Response functionality - United States  TECHNOTE (FAQ)

QUESTION
 Why are the component parameters missing for the Enable Hold and Virtual Interview Multiple Response functionality?

CAUSE

The documentation references a MULTIPLE_RESPONSES_FOR_HOLD_VI_ALLOWED and a MULTIPLE_RESPONSES_INTERVIEW_AUTO_COMPLETE parameter that is supposed to be under the VIRTUAL_INTERVIEW_CONFIGURATION component.These component parameters are not automatically added as part of the database upgrade scripts.

ANSWER
To enable the Enable Hold and Virtual Interview Multiple Response functionality you can manually create the component parameters. To do this go to the Admin > Components screen.

 1. Search for the VIRTUAL_INTERVIEW_CONFIGURATION component.
 2. Click on "Edit".
 3. Click on "Add Parameter".
 4. Set the new parameter with the name "MULTIPLE_RESPONSES_FOR_HOLD_VI_ALLOWED" and a value of "True" or "False" depending on your use of the functionality.
 5. Click on "Add Parameter" again.
 6. Set the new parameter with the name "MULTIPLE_RESPONSES_INTERVIEW_AUTO_COMPLETE" and a value of "True" or "False" depending on your use of the functionality.
 7. Click on "Save and Close".

Question: Why are the component parameters missing for the Enable Hold and Virtual Interview Multiple Response functionality? Why are the component parameters missing for the Enable Hold and Virtual Interview Multiple Response functionality?

Answer: The documentation references a MULTIPLE_RESPONSES_FOR_HOLD_VI_ALLOWED and a MULTIPLE_RESPONSES_INTERVIEW_AUTO_COMPLETE parameter that is supposed to be under the VIRTUAL_INTERVIEW_CONFIGURATION component.These component parameters are not automatically added as part of the database upgrade scripts.


IBM What happens if I run arssyscr -I instance_name -r  without having Report Distribution enabled or installed? - United States arssyscr; Report Distribution TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Running arssyscr -I instance_name -r during upgrade without RDF installed or enabled can lead to errors during load.

SYMPTOM
You will see errors similar to (depending on database brand)
DB Error: ORA-00942: table or view does not exist -- SQLSTATE=, SQLCODE=942, File=arsrddb.c,
Line=951 in your systemlog

CAUSE
Issuing the arssyscr -I (instance name) -r command will trigger arssockd to check for the ARSDBBUNDT (RDF tables), which do not exist.

DIAGNOSING THE PROBLEM
You will see the "table or view does not exist" errors in your Systemlog

RESOLVING THE PROBLEM
You will need to rename the Report Distribution tables and delete the Application, Application Group and Folders by performing the steps below:

You are going to want to change the Report Distribution table name:

This test is done on DB2, but It should be the same for (Oracle or SQL
Server).
That is [2] and [3], to rename to object name, you need to log on your
database command session:

[1] Shutdown arssockd

[2] Rename the Application Group name

c:\>db2 "select agid, name, agid_name from arsag where name = 'System
Report Distribution'"
AGID NAME
AGID_NAME
----------- ------------------------------------------------------------
---------
5007 System Report Distribution
SR
1 record(s) selected.

c:\>db2 "update arsag set name = 'System Report Distribution DELETE'
WHERE name = 'System Report Distribution'"
DB20000I The SQL command completed successfully.

[3] Rename the Folder name

c:\>db2 "select name from arsfol where name like 'System Report
Distribution%'"
NAME
------------------------------------------------------------
System Report Distribution - Bundles
System Report Distribution - Deliveries
System Report Distribution - Reports
3 record(s) selected.

c:\>db2 "update arsfol set name = 'System Report Distribution - Bundles
DELETE' where name = 'System Report Distribution - Bundles'"
DB20000I The SQL command completed successfully.

c:\>db2 "update arsfol set name = 'System Report Distribution -
Deliveries DELETE' where name = 'System Report Distribution -
Deliveries'"
DB20000I The SQL command completed successfully.

c:\>db2 "update arsfol set name = 'System Report Distribution - Reports
DELETE' where name = 'System Report Distribution - Reports'"
DB20000I The SQL command completed successfully.

[3] Start up arssockd

[4] Use the Admin GUI to delete the RD Application group, Applications,
and Folders

Question: What happens if I run arssyscr -I instance_name -r  without having Report Distribution enabled or installed? What will I see if I run arssyscr -I instance_name -r without having Report Distribution enabled or installed in CMOD v9.0?

Answer: You will see the "table or view does not exist" errors in your Systemlog


IBM SPSS Student Version and Graduate Pack Resources - United States SPSS Support Acquisition Statistics Stats Grad Pack Student TECHNOTE (FAQ)

QUESTION
 Where do I get support for IBM SPSS Student Version or Graduate Pack software?

ANSWER
Step 1:
For installation & licensing issues on Student version and Graduate pack, contact your vendor.

 * Hearne [http://www.hearne.software/Software/SPSS-Grad-Packs-for-Students-by-IBM/FAQ]
 * On the Hub [http://onthehub.com/]
 * StudentDiscounts.com [http://studentdiscounts.com/contact-us.aspx]
 * JourneyEd [https://www.journeyed.com/contact]
 * thinkEDU [https://thinkedu.desk.com/]
 * Studica [http://www.studica.com/technical-support]

Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus Business Analytics SPSS Modeler Platform Independent Not Applicable Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Question: Authorization code issue like many of the other questions posted on here ... I'm having trouble authenticating my SPSS authorization code. Then there is an issue getting a license code back from the IBM proxy server to complete my download. Please help.

Answer: For installation & licensing issues on Student version and Graduate pack, contact your vendor.


IBM Security Bulletin: Vulnerability in SSLv3 affects IBM Integration Designer and WebSphere Integration Developer (CVE-2014-3566) - United States  SECURITY BULLETIN

SUMMARY
 SSLv3 contains a vulnerability that has been referred to as the Padding Oracle On Downgraded Legacy Encryption (POODLE) attack. SSLv3 is enabled in IBM Integration Designer and WebSphere Integration Developer.

VULNERABILITY DETAILS
CVE-ID: CVE-2014-3566 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-3566]

DESCRIPTION: IBM Integration Designer and WebSphere Integration Developer could allow a remote attacker to obtain sensitive information, caused by a design error when using the SSLv3 protocol. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) attack to decrypt SSL sessions and access the plaintext of encrypted connections.

CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/97013 [https://exchange.xforce.ibmcloud.com/vulnerabilities/97013] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)

AFFECTED PRODUCTS AND VERSIONS
This vulnerability affects some versions and releases of IBM Integration Designer and WebSphere Integration Developer.

REMEDIATION/FIXES
IBM recommends that you review your entire environment to identify areas that enable the SSLv3 protocol and take appropriate mitigation and remediation actions. The most immediate mitigation action that can be taken is disabling SSLv3. You should verify disabling SSLv3 does not cause any compatibility issues.

Note that other related products are also affected by this vulnerability. In the context of applying fixes, you will also want to update Installation Manager to version 1.8 or later.

To fully mitigate the POODLE vulnerability for server side components, an additional fix for IBM Integration Designer and WebSphere Integration Developer is required (JR51720):

 * WebSphere Integration Developer V7.5.1.2 [http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/IBM+Integration+Designer&release=7.5.1.2&platform=All&function=aparId&apars=JR51720]
 * IBM Integration Designer V8.0.1.3 [http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/IBM+Integration+Designer&release=8.0.1.3&platform=All&function=aparId&apars=JR51720]
 * IBM Integration Designer V8.5.5.0 [http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/IBM+Integration+Designer&release=8.5.5&platform=All&function=aparId&apars=JR51720]

WORKAROUNDS AND MITIGATIONS
Customers who cannot or do not want to install the fix recommended in the "Remediation/Fixes" section of this security bulletin can disable the use of SSLv3 using manual configuration as described in "Workarounds and Mitigations" under the "Client configuration files" section in the following bulletin: Security Bulletin: Vulnerability in SSLv3 affects IBM WebSphere Application Server (CVE-2014-3566) [http://www.ibm.com/support/docview.wss?uid=swg21687173]

GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS
 Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this.

REFERENCES
Complete CVSS v2 Guide [http://www.first.org/cvss/v2/guide]
On-line Calculator v2 [http://nvd.nist.gov/CVSS-v2-Calculator]
Security Bulletin: Vulnerability in SSLv3 affects IBM WebSphere Application Server (CVE-2014-3566) [http://www.ibm.com/support/docview.wss?uid=swg21687173]
RELATED INFORMATION
IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html]
IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt]

CHANGE HISTORY
 2014-11-14- Original Version Published

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

DISCLAIMER
According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Integration Developer Security Linux, Windows 7.0.0.5, 7.0.0.4, 7.0.0.3, 7.0.0.2, 7.0.0.1, 7.0, 6.2.0.3, 6.2.0.2, 6.2.0.1, 6.2, 6.1.2

Question: Help with Security Bulletin: Vulnerability in SSLv3 affects IID and WID (CVE-2014-3566) I need to understand details regarding Security Bulletin: Vulnerability in SSLv3 affects IBM Integration Designer and WebSphere Integration Developer (CVE-2014-3566). Where can I find this information?

Answer:
CVE-ID: CVE-2014-3566 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-3566]

DESCRIPTION: IBM Integration Designer and WebSphere Integration Developer could allow a remote attacker to obtain sensitive information, caused by a design error when using the SSLv3 protocol. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) attack to decrypt SSL sessions and access the plaintext of encrypted connections.

CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/97013 [https://exchange.xforce.ibmcloud.com/vulnerabilities/97013] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)


IBM Scheduled Cognos BI reports are stuck in Pending state - United States deployment TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 Schedules Cognos Business Intelligience reports are not running. Scheduled reports are stuck in "Pending" state forever.

- Renewing credentials does not resolve the issue. After credentials are renewed, user still receives the same error indicating that the credentials are invalid.

- Enabling the "Run as the Owner" option does not resolve the issue

SYMPTOM
The provided credentials are invalid.
CNC-SEC-3403 The user account information is invalid, or it is missing in Content Manager.
CAM-AAA-0102 Unable to authenticate. The user must select a namespace.
...
Your session has expired.
Select a namespace for authentication

CAUSE
Content Store corrupted.

RESOLVING THE PROBLEM
Dropping the NC* tables that use this script:

Steps:
1. Stop the Cognos Service
2. Take a physical backup of the Content Store or Notification database
3. Select the appropriate folder for your content store or notification database type under <install>/configuration/schemas/delivery/<dbtype>/
4. Run NC_DROP_<dbtype>.sql against the content store or notification database
4. Restart Cognos Services.

Should dropping the NC* tables not resolve the issue, then restore the content or notification store from the last backup version.

RELATED INFORMATION
 Cognos Analytics Equivalent [http://www.ibm.com/support/docview.wss?uid=swg22001203]

Question:
Report stuck in current queue

We have one report that has been showing in the admin current
activities status tab for 20+ days and we have had 2 full re-starts
since then. Also it appears we have interactive jobs staying around as well for past days and days.

How can we clean this up ?

Answer:
Dropping the NC* tables that use this script:

Steps:
1. Stop the Cognos Service
2. Take a physical backup of the Content Store or Notification database
3. Select the appropriate folder for your content store or notification database type under <install>/configuration/schemas/delivery/<dbtype>/
4. Run NC_DROP_<dbtype>.sql against the content store or notification database
4. Restart Cognos Services.

Should dropping the NC* tables not resolve the issue, then restore the content or notification store from the last backup version.


IBM How can uninstall Data Studio 3.1.1 where Control Panel uninstall process gets an error? - United States  TECHNOTE (FAQ)

QUESTION
 We are able to install Data Studio (DS) 4.1.2 successfully but unable to uninstall the
existing Data Studio 3.1.1. When uninstall Data Studio 3.1.1 from Control Panel, it
raises an error message pop-up window and can not uninstall it. Here is the message:

+-------------------------------------------------------------------------
| Java Virtual Machine Launcher
+-------------------------------------------------------------------------
| X Could not find the main class: com.zerog.lax.LAX. Program will exit.
+-------------------------------------------------------------------------

How can uninstall Data Studio 3.1.1 where Control Panel uninstall process gets an error?

CAUSE
It is an known behavior/limitation.

ANSWER
It may be happened where two versions Data Studio 3.1.1 and 4.1.2 installed machine.

Here is an workaround. Please try to uninstall all products including Install Manager
(IM) then reinstall IM and Data Studio 4.1.2. Below are detailed steps:

1. Use IM to uninstall as many packages as possible.

2. Identify the packages that are still installed, and manually clean
them up.

Example on Windows:
- C:\Program Files\IBM\{IBMIMShared | SDPShared}

3. Delete IBM Installation Manager.

Example on Windows:
- Delete the IM install directory:
C:\Program Files\IBM\Installation Manager\
- Delete the AppData directory (IM Agent Data):
Windows 7: C:\ProgramData\IBM\Installation Manager
- Delete the Windows registry (regedit) entry :
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Installation Manager
- re-install IM

4. Reinstall DS 4.1.2 and other products.

Note:
This behavior might be changed without notice in the future. We can confirm whether this technote
is valid or not by following above.
Please contact your Sales Rep to submit a potential design change towards a future release.
Or please open a ticket, Request For Enhancement at https://www.ibm.com/developerworks/rfe/ [https://www.ibm.com/developerworks/rfe/]

Question:
Unable to unistall Data Studio 3.1.1 on Windows
We use Data Studio 3.1.1.0 with DB2 WSE V9.7 FP11 on Windows 2008. While trying to new version of Data Studio 4.1.2, we are able to install it successfully. But unable to uninstall the existing 3.1.1.0, getting the jvm error "Could not find the main class". How we can delete it?

Answer:
Please try to uninstall all products including Install Manager
(IM) then reinstall IM and Data Studio 4.1.2.


IBM Raise the feature level of a single VOB without increasing the feature level for other VOBs on the server - United States feature level; chflevel; unreplicated; non-replicated; base; clearcase; 1150579; feature levels; replicated VOB TECHNOTE (FAQ)

QUESTION
 How can you increase the feature level of a single non-replicated IBM Rational ClearCase VOB without increasing the feature level for the other VOBs on the server?

ANSWER

Execute the following two commands:

 1. cleartool chflevel -replica <new feature level> replica:<replica name>@\<vob tag>

 2. cleartool chflevel -family <new feature level> vob:\<vob tag>

Notes:  * These commands are used for replicated VOB as well; however, there are special considerations that need to be taken when changing the feature level of a VOB that is replicated. Review the MultiSite Administrator's Guide under the topic of Feature levels [http://publib.boulder.ibm.com/infocenter/cchelp/v7r0m1/index.jsp?topic=/com.ibm.rational.clearcase.cc_ms_admin.doc/c_feature_levels.htm]for more details.

 * If a VOB is used in a UCM environment, the PVOB and all Component VOBs must be at the same feature level in order to utilize the features of that level.

Example:

 1. Open a command prompt and set into a view

 2. Mount and change directory into the VOB tag

 3. Describe the VOB to show current feature level

    > cleartool describe -long vob:.
    versioned object base "/vobstore/test_vob"
    created 23-Mar-01.09:36:29 by John Doe (jdoe.group1@host1)
    VOB family feature level: 2
    VOB storage host:pathname "host1:/vobstore/test_vob.vbs"
    VOB storage global pathname "/net/host1/vobstore/test_vob.vbs"
    database schema version: 53
    VOB ownership:
    owner ibm.com/jdoe
    group ibm.com/group1
    Additional groups:
    group ibm.com/other
    VOB holds objects from the following views:
    Attributes:
    FeatureLevel = 2

 4. Determine the replica name (by default is original)

    > cleartool lsreplica
    For VOB replica "/vobstore/test_vob":
    23-Mar.09:36 jdoe replica "original"

 5. Change the feature level.  * Step 1:
       > cleartool chflevel -replica 3 replica:original@/vobstore/test_vob
       Replica feature level raised to 3.

     * Step 2:
       > cleartool chflevel -family 3 vob:/vobstore/test_vob
       cleartool: Warning: Raising the VOB family feature level may make it impossible to move this VOB to servers running an earlier revision of ClearCase and to create MultiSite replicas of this VOB on such servers.
       Raise VOB family feature level? [no] y
       VOB family feature level raised to 3.

 6. Describe the VOB to show new feature level:

    > cleartool describe -long vob:.
    versioned object base "/vobstore/test_vob"
    created 23-Mar-01.09:36:29 by John Doe (jdoe.group1@host1)
    VOB family feature level: 3
    VOB storage host:pathname "host1:/vobstore/test_vob.vbs"
    VOB storage global pathname "/net/host1/vobstore/test_vob.vbs"
    database schema version: 53
    VOB ownership:
    owner ibm.com/jdoe
    group ibm.com/user
    Additional groups:
    group ibm.com/other
    VOB holds object from the following views:
    Attributes:
    FeatureLevel = 3

Review the ClearCase Command Reference Guide on the topic of chflevel (cleartool man chflevel) for more information.

RELATED INFORMATION
#About Feature Levels and ClearCase [http://www.ibm.com/support/docview.wss?uid=swg21119269]

Question:
Upgrading the feature level to 8 for a VOB and ACLs  We have upgraded to Clearcase version 8.0.1.3  ( on Windows 2008 Server)
How to upgrade the feature level of a single VOB from 5 to 8 ?

Answer:
Execute the following two commands:

 1. cleartool chflevel -replica <new feature level> replica:<replica name>@\<vob tag>

 2. cleartool chflevel -family <new feature level> vob:\<vob tag>


IBM Security Bulletin: IBM MQ Clients can send a specially crafted message that could cause a channel to SIGSEGV. (CVE-2017-1747) - United States  SECURITY BULLETIN

SUMMARY
 A specially crafted message could cause a denial of service in an IBM MQ application consuming messages that the application needs to perform data conversion on.

VULNERABILITY DETAILS
CVEID: CVE-2017-1747 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1747]
DESCRIPTION: A specially crafted message could cause a denial of service in an IBM MQ application consuming messages that the application needs to perform data conversion on.
CVSS Base Score: 5.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/135520 [https://exchange.xforce.ibmcloud.com/vulnerabilities/135520] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:N/A:H)

AFFECTED PRODUCTS AND VERSIONS
IBM MQ V9 LTS
Maintenance levels 9.0.0.0 - 9.0.0.2

IBM MQ V9 CD
Maintenance levels 9.0.0 - 9.0.4

REMEDIATION/FIXES
IBM MQ V9 LTS
Apply FixPack 9.0.0.3 [http://www-01.ibm.com/support/docview.wss?uid=swg24044508]

IBM MQ V9 CD
Upgrade to IBM MQ version 9.0.5 [http://www-01.ibm.com/support/docview.wss?uid=swg24043463]

GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS
 Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this.

REFERENCES
Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide]
On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0]

RELATED INFORMATION
IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html]
IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt]

CHANGE HISTORY
 28 March 2018: Original Version published
29 March 2018: Correction to bulletin to remove HPE Nonstop as affected platform.

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

DISCLAIMER
According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

Cross reference information Segment Product Component Platform Version Edition Business Integration IBM MQ Business Integration IBM MQ Advanced Business Integration IBM MQ Advanced for Developers

Question: Help with Security Bulletin: IBM MQ Clients can send a specially crafted message that could cause a channel to SIGSEGV. (CVE-2017-1747) I need to understand details regarding Security Bulletin: IBM MQ Clients can send a specially crafted message that could cause a channel to SIGSEGV. (CVE-2017-1747). Where can I find this information?

Answer:
CVEID: CVE-2017-1747 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1747]
DESCRIPTION: A specially crafted message could cause a denial of service in an IBM MQ application consuming messages that the application needs to perform data conversion on.
CVSS Base Score: 5.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/135520 [https://exchange.xforce.ibmcloud.com/vulnerabilities/135520] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:N/A:H)


IBM HTTP Session time-out settings and overwrite precedence rules - United States WebSphere http session management time-out wasrun precedence overwrite TECHNOTE (TROUBLESHOOTING)

PROBLEM(ABSTRACT)
 It is possible to set the HTTP Session time-out in various places on the IBM® WebSphere® Application Server Administrative Console. It is also possible to set HTTP Session time-out for the application packaging process.

Since Session time-out can be set in multiple places, it is necessary to understand how the ultimate Session time-out for an application is determined.

CAUSE
Application needs HTTP session time-out set.

RESOLVING THE PROBLEM
The HTTP Session time-out can be set in the following places:

 * From the Administrative Console at the server, Enterprise application, and Web application levels
 * At the time when the application is packaged
 * In the application code

Setting the HTTP Session time-out from the Administrative Console
1. To set the HTTP Session time-out at the server level, navigate to Servers > Application Servers > Your Server > Web Container > Session Management.

In the Session time-out section of this window, you can select No time-out or Set time-out by clicking the appropriate radio button. If you choose to set the time-out, type the desired value in minutes in the box.

2. To set the HTTP Session time-out at the Enterprise Application level, navigate to Applications > Enterprise Applications > Your Application > Session Management.

Check Override in the Override Session Management section, then select to set the time-out and the time-out value. This sets the application session to overwrite those values set at the parent, which in this case is the Server level.

3. To set the HTTP Session time-out at the Web Application level, navigate to Applications > Enterprise Applications > Your Application > Web Module > Your Web App.war > Session Management.

Check Override in the Override Session Management section, then select to set the time-out and the time-out value. This sets the Application Session to overwrite those values set at the parent levels, which in this case is the Server or Enterprise Application level.

After modifying these settings, save the master configuration.

Setting HTTP Session time-out when application is packaged

The application developer can also select to set the HTTP Session time-out parameter when the application is packaged. This value is stored in the web.xml file for the Web application.

This setting overrides any session time-outs defined from the Administrative Console. Alter this setting by repackaging the application with a new value, or by modifying the web.xml file. The entry in the web.xml will be as follows:
          <session-config>
      *          <session-timeout>60</session-timeout>
 *
 *       </session-config>

Where the "session-timeout" is an integer value for the desired session time-out in minutes.
Setting HTTP Session time-out from the application code

Finally, the HTTP Session time-out can be set in the application code. The programmer can invoke the setMaxInactiveInterval() method on HttpSession object to set the time-out value as desired. This setting overrides any time-out defined in the application package or made from the Administrative Console.

HTTP Session time-out Override Precedence Summary

The list below shows the precedence from which the final HTTP Session time-out is derived.

1. Server Level [/support/docview.wss?uid=swg21163875&aid=1] Lowest level 2. Enterprise Application [/support/docview.wss?uid=swg21163875&aid=1] Overrides the Server Level if Override is selected 3. Web Application [/support/docview.wss?uid=swg21163875&aid=1] Overrides the Server and Enterprise Application settings if Override is selected 4. Application Level (web.xml) [/support/docview.wss?uid=swg21163875&aid=1] Overrides Server, Enterprise Application, and Web Application settings 5. Application Code [/support/docview.wss?uid=swg21163875&aid=1] Overrides all other settings RELATED INFORMATION
 A simplified Chinese translation is available [http://www.ibm.com/support/docview.wss?uid=swg21659740]

Cross reference information Segment Product Component Platform Version Edition Application Servers Runtimes for Java Technology Java SDK

Question: Setting session timeouts and precedence What are the different ways to set the session timeout values. What takes more precedence?

Answer:
The HTTP Session time-out can be set in the following places:

 * From the Administrative Console at the server, Enterprise application, and Web application levels
 * At the time when the application is packaged
 * In the application code